Customer Service Representative

Customer Service Representative (Temporary to Permanent)

Mississauga – Onsite

A well-established manufacturer in the Mississauga area is seeking a Customer Service Representative to join their team on a temporary-to-permanent basis. This opportunity is ideal for candidates with 2–3 years of experience in customer service within a manufacturing or distribution environment who are looking to grow within a dynamic organization.

What’s Offered

• $22.00/hour+ (based on experience)
• Full-time, in-office role: Monday to Friday, 8:00 AM – 4:30 PM
• Opportunities for training, development, and career growth
• Upon permanent hire: comprehensive benefits package, paid vacation, and additional perks

Key Responsibilities

• Provide customer support via phone, email, and online portals
• Accurately enter and manage customer orders within internal systems
• Respond to inquiries related to order status, shipping updates, pricing, and product information
• Collaborate with the production team to ensure timely order fulfillment and proactively communicate any delays
• Work closely with the graphics team to confirm customer files are accurate and production-ready
• Partner with the sales team to support smooth onboarding of new clients
• Perform additional duties as assigned by the Customer Service Manager

Qualifications

• 2–3 years of customer service experience in a manufacturing and/or distribution setting
• Strong commitment to delivering exceptional customer service
• Excellent verbal and written communication skills
• Experience working with ERP systems
• Must be able to work on-site, five days per week

How to Apply

Interested candidates are encouraged to apply using one of the following methods:

  Email: jobs.mississaugaonsouth@expresspros.com
  Online: http://www.expresspros.ca/mississaugasouthon
  Phone: 647-254-9577

Additional Information

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Express Employment Professionals (Mississauga South) is a licensed Temporary Help Agency operating in compliance with the Ontario Employment Standards Act, Pay Transparency requirements (effective January 1, 2026), the Ontario Human Rights Code, and all applicable regulations.

We are committed to inclusive hiring practices and welcome applications from all qualified individuals. Canadian experience is not required. Please note that artificial intelligence tools may be used to support initial screening. Reasonable accommodation is available upon request throughout the recruitment process.

Applicant information will be retained for up to three (3) years in accordance with provincial regulations.