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Customer Service Representative - Workforce

  • Coquitlam, BC, Canada

$22 to $24 CAD / hour · Full-time · Contract

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Job details

Pay
$22 to $24 CAD / hour
Job type
Full-time · Contract
Apply by
Experience
Minimum 3-5 years of customer service experience
Posting language
English
Posted

Original job description

We are currently recruiting for Customer Service Representatives to support our clients across the Tri-Cities region, including Coquitlam, Port Coquitlam, and Port Moody. Successful candidates will join our casual/contract/permanent pool, providing short-term coverage and support as needed.

Requirements

  • Minimum 3-5 years of customer service experience
  • Intermediate proficiency in MS Suite: Word, Excel, Outlook
  • Strong and accurate data entry skills
  • Excellent written and verbal communication skills to communicate with clients
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment
  • Willingness to learn and contribute as part of a team
  • Flexible availability, including the ability to work on short notice and adapt to different workplaces

Key Responsibilities

  • Ensure compliance with internal controls
  • Collaborate with internal teams or external vendors/clients
  • Maintain confidentiality of client information
  • Meet tight deadlines in a fast-paced or transition environment

What’s In It for You

  • Full-time and part-time, permanent/contract/temporary opportunities
  • Assignments range from 1 day up to 1–2 weeks or permanent roles
  • Monday to Friday, daytime hours
  • Work close to home within the Tri-Cities area
  • Competitive pay: $22–$24 per hour

Additional Information

  • This position is open to all qualified applicants who are legally entitled to work in British Columbia.
  • Only electronic applications will be accepted.
  • The posting will remain open until a competitive candidate pool has been identified.

We thank all applicants for their interest; only those selected for further consideration will be contacted, typically within 2 business days.

More about this job

Responsibilities

The Customer Service Representative at Express Employment Professionals will support clients and internal teams, enter data accurately, and keep client information confidential. The role also means following internal controls and meeting deadlines in fast-paced workplaces.

Requirements

Candidates need 3 to 5 years of customer service experience, intermediate Microsoft Word, Excel and Outlook skills, and strong data entry and communication abilities. They must be able to prioritize tasks, work on short notice, and adapt to different workplaces.

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Data entry
  • Customer service
  • Written communication
  • Verbal communication
  • Task prioritization
  • Deadline management
  • Confidentiality
  • Internal controls compliance
  • Team collaboration
  • Adaptability
  • Client relations

Categories

  • Customer Service & Support
  • Human Resources
  • Administrative

Keywords

  • Customer Service Representative
  • customer service
  • data entry
  • Microsoft Word
  • Microsoft Excel
  • Outlook
  • MS Office
  • client communication
  • temp staffing
  • contract
  • casual
  • administrative support
  • Tri-Cities
  • Coquitlam
  • Port Moody
  • Port Coquitlam
  • call centre
  • confidentiality
  • internal controls
  • temporary work

Seniority

Mid level

Languages

  • English

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