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Added 1 day ago
CO
2026-75 IT Technician I (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
The City of Dawson Creek invites applications for a full-time IT Technician I to provide end-user support and operational assistance for the City's information technology services. The…
Added 1 day ago
OK
Service Desk Technician
One Kids Place
North Bay, ON
- Full-time
The Service Desk Technician provides frontline technical support to staff across One Kids Place, ensuring the effective operation of IT systems, devices, applications, and services. This…
Added 1 day ago
BE
Technicien De Service Extérieur/Field Service Technician (Baie-Comeau / Sept-Ile)
BFG Enterprise Services
Baie-Comeau, QC
- $52,000 to $57,000 CAD / year
- Full-time
Rôle : S'occuper du service technique chez des clients de BFG Enterprise Services de l'ensemble du Canada, en réalisant des activités de dépannage et de réparation de la connectivité et du…
Added 1 day ago
ZI
Systems Administrator
ZenaTech Inc.
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Proven experience as an IT Support Specialist, Help Desk Technician, or similar role.
Added 1 day ago
MG
IT Helpdesk COOP Student
Matcor-Matsu Group
Brampton, ON
- Full-time
We are seeking an IT Help Desk Co-op to join our IT team and support daily technical operations across Matcor Matsu Group. In this role, you will assist with the installation and…
Added 1 day ago
CB
Customer Service Team Lead (Maternity Leave Coverage)
Cornerstone Building Brands
St. Thomas, ON
- Full-time
Cross-functional collaboration: Comfortable working with Service, Sales, Order Desk, Production, Shipping, Quality, Engineering, and Finance.
Added 1 day ago
CB
Customer Service Team Lead (Maternity Leave Coverage)
Cornerstone Building Brands
St. Thomas, ON
- Full-time
Cross-functional collaboration: Comfortable working with Service, Sales, Order Desk, Production, Shipping, Quality, Engineering, and Finance.
Added 1 day ago
BE
Field Service Technician (Ottawa)
BFG Enterprise Services
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and…
Added 1 day ago
JE
Spécialiste du soutien informatique RST (2026-9526)
Johnston Equipment
Montreal, QC
- Full-time
Expérience avec un système de billetterie (Service Desk). Une connaissance de JD Edwards (JDE) est un atout.
Added 1 day ago
PA
In-Service Support (ISS) Administrator
PATLON Aircraft & Industries Ltd
Milton, ON
- Full-time
Assist ISS Technician(s) with equipment preparation and/or evaluation on a required basis.
Added 2 days ago
Managed Services - Service Desk Administrator 1
Convergence Networks
Ottawa, ON
2+ years of relevant experience which may include Service Desk Support Specialist, Help Desk Technician, Help Desk Analyst, or Tier 2 (or similar) in a tiered environment.
Added 2 days ago
AA
Service Manager
Alberta AG Centre
Dunmore, AB
- Full-time
Reporting to the Director of After Sales, the Service Manager provides leadership and accountability to Alberta AG Centre’s Service Department. This position is responsible for the overall…
Added 2 days ago
A
IT Technician II
Altasciences
Montreal, QC · Laval, QC
- Full-time
Participate in team projects that enhance the quality or efficiency of help desk service.
Added 2 days ago
IF
IT Technician
iA Financial Group
Toronto, ON
- $60,636 to $79,585 CAD / year
- Full-time
Welcoming users at the IT Service Desk in iA offices, quickly assessing their needs, and providing prompt, professional, and courteous support;
Added 2 days ago
DA
Detail Technician
Davis Automotive Group
Medicine Hat, AB
- $16 to $18 CAD / hour
- Full-time
Would you rather work with your hands instead of behind a cash register or a desk?
Added 2 days ago
P
IT Support Technician
PharmaLogic
Dorval, QC
- Full-time
This is first and foremost a senior Service Desk role supporting mission-critical operations within a highly regulated healthcare environment. The successful candidate will actively work…
Added 3 days ago
CO
Library Service Assistant 1/2 Circulation Assistant (CHAS)
City of Winnipeg
Winnipeg, MB
- Part-time
Library Service Assistant 1/2 Circulation Assistant
Added 3 days ago
TC
Extended Health Care Claims Auditor - 12 Months Contract -- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
This role is particularly well-suited for individuals with a background as a Pharmacy Assistant or Pharmacy Technician who are looking to leverage their clinical knowledge in a dynamic,…
Added 3 days ago
D
Help Desk Support Technician
Dexian
Canada
- Contract
Fluent in Mandarin and English, including speaking, reading, and writing. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a wide variety…
Added 3 days ago
ES
Extended Health Care Claims Auditor - 12 Months Contract -- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
This role is particularly well-suited for individuals with a background as a Pharmacy Assistant or Pharmacy Technician who are looking to leverage their clinical knowledge in a dynamic,…
Added 3 days ago
WS
Service Desk and Desktop Technician
Winnipeg School Division
Winnipeg, MB
- Part-time
Under the supervision and direction of the Supervisor, Technical Services, the Service Desk & Desktop Technician responsibilities may include but are not limited to:
Added 3 days ago
CH
Extended Health Care Claims Auditor - 12 Months Contract -- Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
This role is particularly well-suited for individuals with a background as a Pharmacy Assistant or Pharmacy Technician who are looking to leverage their clinical knowledge in a dynamic,…
Added 3 days ago
CH
MAINTENANCE TECHNICIAN
Crescent Hotels & Resorts
Stratford, ON
- Full-time
We are seeking a full-time Maintenance Technician to join the opening team behind one of Stratford’s most anticipated new hospitality destinations. As The Queen’s Cue prepares to welcome…
Added 3 days ago
SH
Service Desk and Desktop Technician
Sisler High School
Winnipeg, MB
- Full-time
Under The Supervision And Direction Of The Supervisor, Technical Services, The Service Desk & Desktop Technician Responsibilities May Include But Are Not Limited To:
Added 3 days ago
GO
IT Support Technician
Government of Yukon
Whitehorse, YT
- Full-time
Reporting to the Support Team Lead - Information Technology & Support Services (ITSS), the IT Support Technician provides departmental computer systems administration and support to Yukon…

Express Scripts Canada

Extended Health Care Claims Auditor - 12 Months Contract -- Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $30/HR to $33/HR. · Full-time

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Job details

Pay: Pay Range: $30/HR to $33/HR.
Job type: Full-time
Workplace: Hybrid
Apply by: Nov 20, 2026
Experience: 2-5 years recent experience in a health care environment
Posting language: English
Posted: Oct 21, 2026

Original job description

Job Title: Extended Healthcare Claims Auditor

Location: Mississauga

Employment Type: Contract

Reason for Vacancy: New Headcount

No. Of Vacancies: 2

Work Arrangement: Hybrid

Department Name: Fraud, Waste, and Abuse

Pay Type: Hourly

Pay Range: $30/HR to $33/HR.

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary

The role of the Business Integrity team is to enhance the Express Scripts Canada (ESC) value proposition for customers to ensure the integrity of health claims while maintaining a network of providers through diligent review and education.

The Auditor is responsible to conduct various types of audits across Canada to validate that providers are compliant with benefit plan design and professional practice regulations. The Auditor uses their analytical and investigative skills along with their practice and knowledge of provincial benefit coverage to identify trends observed from claim reviews and to ensure that the audit techniques evolve to remain effective in managing risk for ESC customers.

This role is particularly well-suited for individuals with a background as a Pharmacy Assistant or Pharmacy Technician who are looking to leverage their clinical knowledge in a dynamic, insight-driven role.

Key Responsibilities

Perform claim verifications, desk and/or on-site audits
Communicate with providers to gather information for audits, to educate on claim submission practices and to respond to queries in regards to audit results
Assess provider documentation to ensure compliance with enrolment agreement, benefit plan design and provincial regulations.
Calculate the adjustments required to correct claim transactions
Prepare, coordinate and travel to conduct on-site audit at the provider’s location, and complete the post on-site audit activities
Compile and produce audit reports that are detailed and unbiased
Perform self and peer-review to ensure accuracy and quality of claim reviews
Track audit activity and summarize results of claim analysis and recoveries on a daily and/or monthly basis for department statistics for presentation to customers
Identify trends observed from claim reviews and provide recommendations for risk criteria changes and/or candidates for a desk or on-site audit.
Recommend incremental and continuous ideas that will increase ability to prevent and manage risk that will bring the most value to customers
Respond to internal and external customer questions professionally, timely and accurately
Other duties and responsibilities as assigned

What We’re Looking For

2-5 years recent experience in a health care environment
Graduate of an accredited pharmacy education program; RPhT. designation is preferred
Valid driver’s license and ability to travel in Canada, range of 20-30% of the time
In-depth knowledge of extended healthcare benefits, reimbursement and extended health care regulations is an asset
Previous audit/investigation experience in the healthcare industry is an asset
Experience with working with data and reports, with the ability to analyze information and identify inconsistencies.
Ability to manage confidential information
Effective time management and organizational skills
Strong critical thinking skills with ability to analyze, problem-solve and mediate difficult situations
Self-driven, curious, capable of working independently with minimal supervision
Strong interpersonal skills: team player and ability to work cross-functionally with other departments
Flexible, resourceful, with a mindset that embraces and champions change
Ability to manage high priority tasks in a fast-paced environment
Ability to research and effectively communicate findings
Passionate about development and continuous learning
Excellent verbal and written communication skills
Proficiency in MS Office (Excel, Word, Outlook)
Bilingualism (French & English) is an asset
LOMA or HIAA training would be an asset

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal candidates should apply before October 28, 2026.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Conduct desk and on-site audits of healthcare providers’ claims, verify documentation and compliance with benefit plans and provincial regulations, and calculate corrections to claim transactions. Prepare audit reports, communicate findings and guidance to providers and customers, track results, and identify trends and recommendations to improve risk management.

Requirements

Requires 2–5 years of recent healthcare experience and graduation from an accredited pharmacy education program; an RPhT designation is preferred. Candidates need strong analytical, communication, organizational, and confidentiality skills, proficiency in Microsoft Office, a valid driver’s license, and the ability to travel in Canada 20–30% of the time; French-English bilingualism and audit experience are assets.

Skills

Claims Auditing
Healthcare Claims Analysis
Investigative Skills
Data Analysis
Regulatory Compliance
Extended Healthcare Benefits
Provider Communication
Report Writing
Risk Assessment
Critical Thinking
Problem-Solving
Time Management
Confidential Information Management
Microsoft Excel
Microsoft Word
Microsoft Outlook

Benefits

Health Benefits
Pension Plan
Career Development Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Extended Healthcare Claims
Pharmacy Benefits
Claims Verification
Desk Audits
On-Site Audits
Fraud, Waste, And Abuse
Provider Audits
Benefit Plan Design
Provincial Regulations
Claim Adjustments
Audit Reports
Risk Management
Data Analysis
Healthcare Investigations
Provider Education
RPhT
Pharmacy Assistant
Pharmacy Technician
Microsoft Excel
Microsoft Word
Microsoft Outlook
LOMA
HIAA
Enhanced Reliability Clearance
French-English Bilingualism

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