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Added 15 mins ago
LC
Manager, Warehouse Operations Il
Loblaw Companies Limited
Winnipeg, MB
- Full-time
Lead change management initiatives and process improvements to enhance operational effectiveness and support business objectives.
Added 15 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 15 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
Sechelt, BC
- $25.82 CAD / hour
- Other
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 15 mins ago
VC
Food Service Worker
Vancouver Coastal Health
Vancouver, BC
- $25.82 CAD / hour
- Part-time
…visitors and staff. Reporting to the Coordinator and/or the Manager, Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker…
Added 15 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Burlington, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 15 mins ago
U
Administrative and Resilience Coordinator (March Of Giants)
Ubisoft
Montreal, QC
- Full-time
…resilience activities. You will report to the Studio Resilience Manager and work within established guidelines and…
Added 15 mins ago
HB
Assistant Manager - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 15 mins ago
HB
Store Manager - BOSS Store, St Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
…we are, we are united by a common goal: We love fashion, we change…
Added 15 mins ago
B
Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
Added 15 mins ago
Revenue Operations Specialist
Diligent Corporation
Vancouver, BC
Support the Revenue Operations Manager in managing SKU workflows and request queues
Added 28 mins ago
CB
Automotive Service Technician - Glace Bay
Cape Breton Job Board
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Manager of Fleet performs a variety of skilled or semi-skilled tasks associated with the operation, maintenance and repair of municipal equipment. Inspect, diagnose, repair…
Added 28 mins ago
TI
Operations officer-II
TekStaff IT Solutions
Toronto, ON
- Contract
…Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure CUSTOMER: - Positively contribute to the overall customer experience and loyalty index in…
Added 28 mins ago
VC
Executive Assistant - VP
VON Canada
ON · Ontario, Canada
- $30.9 to $32.83 CAD / hour
- Part-time
Provides support and works closely with the Manager Corporate Affairs to ensure that materials for Board meetings from the respective Board Committees are received in a timely manner.
Added 28 mins ago
SS
Adobe Site Reliability Engineer – CDN & Web Performance
Staffmax Staffing & Recruiting
Toronto, ON
- Full-time
…and digital experience platform powered by Adobe Experience Manager (AEM) Edge Delivery…
Added 28 mins ago
RM
Clinical Education Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Ensure patient care complies with standards, legislation and regulations. Report non-compliance to the program manager.
Added 28 mins ago
D
Junior project management
Dexian
Montreal, QC · Greater Montreal Metropolitan Area
- $35 to $40 CAD / hour
- Contract
The Junior Project Manager will support the planning, coordination, governance, and delivery of the AGT PLM360 digital transformation program. Working under the guidance of the Senior…
Added 28 mins ago
CP
Applications Administrator
Choice Properties
Toronto, ON
- Full-time
Reporting to the Senior Manager, Application Support, the Applications Administrator will be responsible for the maintenance and support of financial, real estate, and other business and…
Added 28 mins ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Scheduled all shifts as required - Schedule subject to change
Added 30 mins ago
Business Analyst
Exchange Technology Services Inc.
Winnipeg, MB
Reporting to the PMO Manager, the Business Analyst is responsible for analyzing business processes, gathering requirements, and collaborating with cross-functional teams to ensure…
Added 30 mins ago
Payroll Supervisor - Payroll
CAMH
Toronto, ON
Reporting to the Payroll Manager, the Payroll Supervisor oversees the payroll process/system, and ensures that all policies, procedures and other requirements related to the proper…
Added 30 mins ago
ES
Network Analyst II - Core Networking
eHealth Saskatchewan
SK · Saskatchewan
- $41.93 to $51.04 CAD / hour
- Full-time
Reporting to the Manager, Core Networking, you will:
Added 45 mins ago
TO
Front Desk Staff
Town of Pincher Creek
Pincher Creek, AB
- $20.05 to $20.99 CAD / hour
REPORTS TO: AQUATICS COODINATOR/RECREATION MANAGER
Added 45 mins ago
W
Adjudicator
WCB-Alberta
Calgary, AB · AB · Edmonton - Central
- Full-time
Determine when claims may require further services or support from a case manager.
Added 45 mins ago
W
Case Manager
WCB-Alberta
Calgary, AB · AB · Edmonton - Central
- Full-time
…balance. Take the next great step in your career and help us change lives. For more information, please see our:…
Added 45 mins ago
NC
Housing Services Support Worker (PT/Weekend) Mdewgaan Lodge
Native Child & Family Services of Toronto
Toronto, ON
- $23.23 to $26.15 CAD / hour
- Part-time
- Contract
Collaborate with the case manager to ensure coordinated, holistic, and continuous support for residents.

Express Scripts Canada

Pharmacy Operations & Product Advisor - 14 Months Mat Leave Contract-Express Scripts Canada

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

The Pharmacy Operations & Product Advisor supports operational continuity and product enablement through the coordination of operational, system, process, and business activities. The role works across Pharmacy, Provider Services, Care Navigation, and other internal and external partners to resolve operational issues, document business requirements, and support process and system improvements.

The Advisor analyzes operational challenges, coordinates supporting data and information, maintains key process and business continuity documentation, and prepares materials to support roadmap planning and business decisions. The role also supports teams through operational and system changes by identifying requirements, impacts, risks, and dependencies.

Working with limited direction, the Advisor applies sound judgment and business knowledge to manage priorities, coordinate cross-functional activities, and recommend practical solutions that improve operational effectiveness and service delivery.

Key Responsibilities

Coordinate operational issues, production escalations, defect investigations, root cause discussions, and resolution activities across internal teams, vendors, and operational stakeholders.
Act as an operational liaison between pharmacy operations, Product, technology, external vendors, and business stakeholders to support issue resolution, process improvements, and operational readiness activities.
Support administration of key operational systems, access management processes, and related business activities.
Maintain process, operational, and disaster recovery documentation.
Document business requirements, operational pain points, risks, process gaps, and enhancement opportunities.
Coordinate operational data, metrics, and analysis to quantify challenges, measure outcomes, and support business and product decisions.
Support process and system changes, including operational readiness, stakeholder communication, training coordination, and change management activities.
Prepare process maps, presentations, reports, and decision-support materials.
Support roadmap planning, prioritization and business case development through research, operational analysis, and documentation.

Qualifications

Strong business and operational analysis capabilities, with advanced skills in Microsoft Excel, Visio, and PowerPoint.
Demonstrated experience coordinating system and operational issues, documenting processes and business requirements, analyzing operational challenges, supporting process changes and operational readiness, and preparing business case and roadmap materials.
Strong stakeholder management, communication, organizational, and problem-solving skills are essential.

NOTE: Internal candidates should apply before October 14, 2026.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

Apply About employer

More about this job

Responsibilities

Coordinate operational issues, escalations, investigations, and resolutions across pharmacy operations, product, technology, vendors, and other stakeholders. Document requirements and processes, analyze operational data, maintain continuity documentation, and support system changes, roadmap planning, and business decisions.

Requirements

The role requires strong business and operational analysis skills, advanced proficiency in Excel, Visio, and PowerPoint, and experience coordinating system and operational issues. Candidates should also have experience documenting processes and requirements, analyzing challenges, supporting change and operational readiness, and preparing business case and roadmap materials, along with strong communication and stakeholder-management skills.

Skills

Business Analysis
Operational Analysis
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Issue Resolution
Root Cause Analysis
Requirements Documentation
Process Mapping
Stakeholder Management
Change Management
Operational Readiness
Data Analysis
Roadmap Planning
Business Case Development
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Operations
Product Enablement
Operational Continuity
System Administration
Access Management
Production Escalations
Defect Investigation
Root Cause Analysis
Business Requirements
Process Improvement
Disaster Recovery
Operational Metrics
Data Analysis
Operational Readiness
Change Management
Process Mapping
Roadmap Planning
Business Case Development
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Stakeholder Management
Vendor Coordination
Enhanced Reliability Clearance
Healthcare Benefits Management

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