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Added 1 min ago
TF
Human Resources Business Partner
TForce Freight
Calgary, AB
- Full-time
As part of the Western Canada Human Resources team, you will report to the Manager, Human Resources, Western Canada. This is a hybrid position requiring two to three days per week in the…
Added 1 min ago
Occupational Therapist
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Acute and Reactivation Care.
Added 1 min ago
Occupational Therapist
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Acute and Reactivation Care.
Added 1 min ago
Senior Manager Data and Insights
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Montreal, QC
As a Senior Manager Data and Insights, you will be responsible for working across the Grow Quebec team, and the business lines turning data into actionable insights. These insights will be…
Added 1 min ago
RC
Senior Manager, Human Resources - North America Commercial Teams (18-month Contract Role)
Revlon Corporate
Mississauga, ON
- $130,000 to $140,000 CAD / year
…strengthen culture, engagement, leadership effectiveness, talent development, and…
Added 1 min ago
Client Relationship Manager
The Canada Life Assurance Company
Vancouver, BC
As a Client Relationship Manager, you will be responsible for managing and strengthening relationships within a portfolio of Workplace Retirement clients. Acting as a trusted partner to…
Added 1 min ago
Lead Client Partner, Financial Services
Pinterest
Toronto, ON
…banking and insurance. Partnering closely with a Client Account Manager, you will build trusted relationships across agencies and direct client organizations, from practitioners to senior…
Added 17 mins ago
KD
Direct Support Professional - Full-Time Flex
Karis Disability Services
Muskoka Lakes, ON
- Full-time
…they support people to learn skills for their own growth and…
Added 17 mins ago
R(
Store Manager - Smart Centres Oakville
Reitmans (Canada) Ltée/Ltd
Oakville, ON
- Full-time
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 17 mins ago
R(
Store Manager - Complexe Pointe-Claire
Reitmans (Canada) Ltée/Ltd
Pointe-Claire, QC
- Full-time
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 17 mins ago
R(
Store Manager - Smart Centres St. John's East
Reitmans (Canada) Ltée/Ltd
St. John's, NL
- Full-time
Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 17 mins ago
OR
Wireless Sales Associate - 1015 Squamish **$500 Signing Bonus! (Ask for full details)**
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- Other
No Sales or Wireless Experience? We’ll teach you everything you need to know through award-winning, best-in-class training and ongoing development
Added 17 mins ago
EC
Future Leaders Program – Management Trainee
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Moncton, NB · London, Ontario
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 17 mins ago
D
Manager, Indigenous Employment
Dexterra
Edmonton, AB · Thunder Bay, Ontario
- Full-time
As Manager, Indigenous Employment, you will connect Indigenous candidates and communities with employment, training and career-development opportunities across our operations in Canada.…
Added 17 mins ago
D
Manager, Indigenous Employment
Dexterra
Mississauga, ON · Thunder Bay, Ontario
- $80,000 to $100,000 CAD / year
- Full-time
As Manager, Indigenous Employment, you will connect Indigenous candidates and communities with employment, training and career-development opportunities across our operations in Canada.…
Added 17 mins ago
HB
Assistant Shop Manager - BOSS Shop, Holt Renfrew Square One
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Mississauga, ON
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Added 17 mins ago
HB
Temp Assistant Manager - BOSS Outlet, Ottawa Tanger
HUGO BOSS Canada, Inc.
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Added 17 mins ago
HB
Assistant Shop Manager - BOSS Shop, Holt Renfrew Calgary
HUGO BOSS Canada, Inc.
Calgary, AB
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Added 17 mins ago
HB
Assistant Manager - BOSS Store, St Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
Added 17 mins ago
SI
Project Manager
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Cambridge, ON
- Other
Apply now to the Project Manager on our growing Maintenance and Enginerring team and be a part of our exciting journey!
Added 17 mins ago
VP of Product, Sports (Legend)
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…intelligence, user insight, discovery and experimentation into product development, enabling teams to make sharper decisions and validate them…
Added 29 mins ago
L
5760 - Assistant Store Manager FT
Lids
Medicine Hat, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 29 mins ago
FC
CEO/General Manager
Federated Co-operatives Limited
SK · Saskatchewan, Canada
- Full-time
Southern Plains Co-op invites applications for the position of Chief Executive Officer/General Manager (CEO/GM) to lead their passionate team.
Added 29 mins ago
MN
Key Account Manager
Minth North America, Inc.
ON · Ontario, Canada
- $115,000 to $125,000 CAD / year
- Full-time
Our Sales team is expanding and looking to add a Key Account Manager for our customers. We are looking for a dynamic and driven candidate who is interested in joining a fast-growing global…
Added 29 mins ago
TH
SUPERVISEUR DE SECTEUR, MISE EN MARCHÉ EN MAGASIN, CANADA
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Kingston, ON
- Full-time
…associate based on directives of the Merchandising Execution…

Express Scripts Canada

Pharmacy Operations & Product Advisor - 14 Months Mat Leave Contract-Express Scripts Canada

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

The Pharmacy Operations & Product Advisor supports operational continuity and product enablement through the coordination of operational, system, process, and business activities. The role works across Pharmacy, Provider Services, Care Navigation, and other internal and external partners to resolve operational issues, document business requirements, and support process and system improvements.

The Advisor analyzes operational challenges, coordinates supporting data and information, maintains key process and business continuity documentation, and prepares materials to support roadmap planning and business decisions. The role also supports teams through operational and system changes by identifying requirements, impacts, risks, and dependencies.

Working with limited direction, the Advisor applies sound judgment and business knowledge to manage priorities, coordinate cross-functional activities, and recommend practical solutions that improve operational effectiveness and service delivery.

Key Responsibilities

Coordinate operational issues, production escalations, defect investigations, root cause discussions, and resolution activities across internal teams, vendors, and operational stakeholders.
Act as an operational liaison between pharmacy operations, Product, technology, external vendors, and business stakeholders to support issue resolution, process improvements, and operational readiness activities.
Support administration of key operational systems, access management processes, and related business activities.
Maintain process, operational, and disaster recovery documentation.
Document business requirements, operational pain points, risks, process gaps, and enhancement opportunities.
Coordinate operational data, metrics, and analysis to quantify challenges, measure outcomes, and support business and product decisions.
Support process and system changes, including operational readiness, stakeholder communication, training coordination, and change management activities.
Prepare process maps, presentations, reports, and decision-support materials.
Support roadmap planning, prioritization and business case development through research, operational analysis, and documentation.

Qualifications

Strong business and operational analysis capabilities, with advanced skills in Microsoft Excel, Visio, and PowerPoint.
Demonstrated experience coordinating system and operational issues, documenting processes and business requirements, analyzing operational challenges, supporting process changes and operational readiness, and preparing business case and roadmap materials.
Strong stakeholder management, communication, organizational, and problem-solving skills are essential.

NOTE: Internal candidates should apply before October 14, 2026.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Coordinate operational issues, escalations, investigations, and resolutions across pharmacy operations, product, technology, vendors, and other stakeholders. Document requirements and processes, analyze operational data, maintain continuity documentation, and support system changes, roadmap planning, and business decisions.

Requirements

The role requires strong business and operational analysis skills, advanced proficiency in Excel, Visio, and PowerPoint, and experience coordinating system and operational issues. Candidates should also have experience documenting processes and requirements, analyzing challenges, supporting change and operational readiness, and preparing business case and roadmap materials, along with strong communication and stakeholder-management skills.

Skills

Business Analysis
Operational Analysis
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Issue Resolution
Root Cause Analysis
Requirements Documentation
Process Mapping
Stakeholder Management
Change Management
Operational Readiness
Data Analysis
Roadmap Planning
Business Case Development
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Operations
Product Enablement
Operational Continuity
System Administration
Access Management
Production Escalations
Defect Investigation
Root Cause Analysis
Business Requirements
Process Improvement
Disaster Recovery
Operational Metrics
Data Analysis
Operational Readiness
Change Management
Process Mapping
Roadmap Planning
Business Case Development
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Stakeholder Management
Vendor Coordination
Enhanced Reliability Clearance
Healthcare Benefits Management

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