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Added 5 mins ago
B
Facility Manager III
BGIS
Milton, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 5 mins ago
FC
Manager, Information Security
FirstOntario Credit Union
Hamilton, ON
- Full-time
The Manager, Information Security, is responsible for managing the IT security operations centre, which oversees the daily security operations of FirstOntario Credit Union. This role is…
Added 21 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ajax, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 21 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Prescott, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 21 mins ago
CA
Sales Manager
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Derrick Chrysler Dodge Jeep RAM FIAT, under new ownership and leadership, is looking for a Sales Manager to join our team in Edmonton. This is a unique opportunity to help shape the future…
Added 21 mins ago
T
Manager - Accounting Policy and Advisory
TD
Toronto, ON
- Full-time
The Manager – Accounting Policy and Advisory (i.e. Specialized Finance Manager, Chief Accountant's Department, Accounting Policy and Advisory), is responsible for the development,…
Added 21 mins ago
T
Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 21 mins ago
T
Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 21 mins ago
T
Audit Manager II (ATH 993)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 36 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 36 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Supporting Senior Manager, IT Audit and other auditors in the development and execution of audit plans, operational reviews and project engagements.
Added 36 mins ago
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Sr Manager, FP&A – Hydronics
Carrier
Waterloo, ON
- $136,000 to $186,000 CAD / year
- Full-time
We have an exciting opportunity for a Senior Manager of FP&A to support our North America Hydronics business and report to the CFO of Carrier’s North America Residential Solutions. The…
Added 36 mins ago
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SENIOR MANAGER, UNDERWRITING II - Head Office, Laval, Quebec
BDC
Laval, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 36 mins ago
NM
Manager, Sales Tax
Nissan Motor Corporation
Mississauga, ON
- Full-time
Sales Tax Manager will be reporting to the Senior Manager, Corporate Taxation, the Sales Tax Manager will play a key role in supporting Nissan Canada’s Tax Department. This position is…
Added 36 mins ago
WM
Sales Support Manager - Bids & Tenders
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- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 36 mins ago
FS
Manager Brand Stewardship & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Reporting to the Director, Strategic Communications Planning & Brand Stewardship, the Manager plays a key role in the continued establishment of the stewardship function, helping define…
Added 51 mins ago
Assistant Store Manager
Rogers Communications
Toronto, ON · Scarborough, ON
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 51 mins ago
VC
Senior Functional Analyst, Business Systems & Integration
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
Reporting to the designated Regional Manager or Director, the Senior Functional Analyst leverages business and technical knowledge to ensure that assigned business systems effectively…
Added 1 hour ago
Environmental Project Manager - Kamloops & Vernon BC
Triton Environmental Consultants Ltd
Vernon, BC · Kamloops, BC
…their project management careers! As an Environmental Project Manager at Triton, you will support and lead the successful delivery of meaningful, high-impact projects while developing…
Added 1 hour ago
Environmental Project Manager - Vancouver, BC
Triton Environmental Consultants Ltd
Vancouver, BC · BC
…their project management careers! As an Environmental Project Manager at Triton, you will support and lead the successful delivery of meaningful, high-impact projects while developing…
Added 1 hour ago
T
Store Manager (Temporary – 6-Month Term)
Tilley
Vaughan, ON
- Full-time
We are growing! We are seeking Store Manager for our brand-new store opening in Vaughan, Ontario. The Retail Store Manager plays a pivotal role in ensuring exceptional customer experiences…
Added 1 hour ago
CH
Community Outreach and Events Facilitator
Calgary Humane Society
Calgary, AB
- Full-time
Reporting to the Manager of Community Outreach & Events, the Community Outreach & Events Coordinator is an outgoing and community-minded individual who represents Calgary Humane Society…
Added 1 hour ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 1 hour ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 1 hour ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.

Express Scripts Canada

Pharmacy Operations & Product Advisor - 14 Months Mat Leave Contract-Express Scripts Canada

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

The Pharmacy Operations & Product Advisor supports operational continuity and product enablement through the coordination of operational, system, process, and business activities. The role works across Pharmacy, Provider Services, Care Navigation, and other internal and external partners to resolve operational issues, document business requirements, and support process and system improvements.

The Advisor analyzes operational challenges, coordinates supporting data and information, maintains key process and business continuity documentation, and prepares materials to support roadmap planning and business decisions. The role also supports teams through operational and system changes by identifying requirements, impacts, risks, and dependencies.

Working with limited direction, the Advisor applies sound judgment and business knowledge to manage priorities, coordinate cross-functional activities, and recommend practical solutions that improve operational effectiveness and service delivery.

Key Responsibilities

Coordinate operational issues, production escalations, defect investigations, root cause discussions, and resolution activities across internal teams, vendors, and operational stakeholders.
Act as an operational liaison between pharmacy operations, Product, technology, external vendors, and business stakeholders to support issue resolution, process improvements, and operational readiness activities.
Support administration of key operational systems, access management processes, and related business activities.
Maintain process, operational, and disaster recovery documentation.
Document business requirements, operational pain points, risks, process gaps, and enhancement opportunities.
Coordinate operational data, metrics, and analysis to quantify challenges, measure outcomes, and support business and product decisions.
Support process and system changes, including operational readiness, stakeholder communication, training coordination, and change management activities.
Prepare process maps, presentations, reports, and decision-support materials.
Support roadmap planning, prioritization and business case development through research, operational analysis, and documentation.

Qualifications

Strong business and operational analysis capabilities, with advanced skills in Microsoft Excel, Visio, and PowerPoint.
Demonstrated experience coordinating system and operational issues, documenting processes and business requirements, analyzing operational challenges, supporting process changes and operational readiness, and preparing business case and roadmap materials.
Strong stakeholder management, communication, organizational, and problem-solving skills are essential.

NOTE: Internal candidates should apply before October 14, 2026.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Coordinate operational issues, escalations, investigations, and resolutions across pharmacy operations, product, technology, vendors, and other stakeholders. Document requirements and processes, analyze operational data, maintain continuity documentation, and support system changes, roadmap planning, and business decisions.

Requirements

The role requires strong business and operational analysis skills, advanced proficiency in Excel, Visio, and PowerPoint, and experience coordinating system and operational issues. Candidates should also have experience documenting processes and requirements, analyzing challenges, supporting change and operational readiness, and preparing business case and roadmap materials, along with strong communication and stakeholder-management skills.

Skills

Business Analysis
Operational Analysis
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Issue Resolution
Root Cause Analysis
Requirements Documentation
Process Mapping
Stakeholder Management
Change Management
Operational Readiness
Data Analysis
Roadmap Planning
Business Case Development
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Operations
Product Enablement
Operational Continuity
System Administration
Access Management
Production Escalations
Defect Investigation
Root Cause Analysis
Business Requirements
Process Improvement
Disaster Recovery
Operational Metrics
Data Analysis
Operational Readiness
Change Management
Process Mapping
Roadmap Planning
Business Case Development
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Stakeholder Management
Vendor Coordination
Enhanced Reliability Clearance
Healthcare Benefits Management

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