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Added 16 mins ago
S
Senior Business Analyst, PHIS
Sanya’k̓ula
Vancouver, BC
- Full-time
…inherent in all aspects of this position. Reporting to the Manager, Public Health Information Systems, the Senior Business Analyst is responsible for providing leadership in Business…
Added 18 mins ago
Registered Pharmacy Technician - Pyxis Support
Nova Scotia Health and IWK Health
Dartmouth, NS
In conjunction with the Pharmacy Operations Manager, the Pyxis Support Registered Pharmacy Technician is responsible for the management of the pharmacy automated dispensing cabinet system…
Added 45 mins ago
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Product Manager
GreenShield
Toronto, ON
- $94,406 to $142,069 CAD / year
- Full-time
…while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we…
Added 47 mins ago
UO
Team Lead, Administrative Services
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Faculty General Manager, the Team Lead, Administrative Services provides operational leadership for the Executive and Administrative Services function within the Dean's…
Added 1 hour ago
(CAN) Part Time Staff Pharmacist
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 1 hour ago
PRODUCT MANAGER, BENEFIT ADMINISTRATION
Green Shield Canada
Toronto, ON
health care services such as mental health, pharmacy, telemedicine, and chronic
Added 1 hour ago
OC
Liquor Store Associate - PT (Vintage)
Otter Co-op
West Kelowna, BC
- $18.25 to $21.15 CAD / hour
- Part-time
…neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, one feed mill,…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Pharmacy Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Morinville, AB
- Part-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…
Added 1 hour ago
Cannabis Supervisor (Dalhousie)
Calgary Co-op Cannabis
Calgary, AB
…Cannabis Supervisor reports directly to the Cannabis Store Manager and provides direction & supervision to the Budtenders. The primary responsibilities…
Added 2 hours ago
Bakery Utility Clerk (Strathmore)
Calgary Co-op
Strathmore, AB
…Clerk position reports directly to the Bakery Supervisor/Bakery Manager, and the main responsibilities…
Added 3 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 hours ago
SD
Front Store Manager, Salaried Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Baie Verte, NL
- Part-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 3 hours ago
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(CAN) Part Time Staff Pharmacist
Walmart
St. John's, NL
- Part-time
The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received during patient…
Added 3 hours ago
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(CAN) Pharmacy Assistant
Walmart
Truro, NS
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 3 hours ago
HG
Visual Merchandiser
H&M Group
Abbotsford, BC
- Full-time
Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager
Added 3 hours ago
Pharmacist
Freson Bros.
Stony Plain, AB
Assist the Pharmacy Manager with day-to-day pharmacy operations in an accurate and timely manner
Added 5 hours ago
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Department Manager, Delivery and Yard
RONA
Winnipeg, MB
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 5 hours ago
R
Department Manager Appliances/Kitchen/Plumbing
RONA
Kitchener, ON
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 8 hours ago
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(CAN) Over-the-Counter Manager
Walmart
Goderich, ON
- Full-time
To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable department…
Added 8 hours ago
S
Social Worker BSW
Sanya’k̓ula
Vancouver, BC
- Full-time
The Social Worker I (BSW) reports operationally to the Program Manager/Director or Social Worker III and is under the general supervision of the Social Work III/Professional Practice Leader…
Added 8 hours ago
WC
(CAN) Over-the-Counter Manager
Walmart Canada
Goderich, ON
- Full-time
Position Summary...To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive…
Added 10 hours ago
TC
Pharmacy Operations & Product Advisor - 14 Months Mat Leave Contract-Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
The Pharmacy Operations & Product Advisor supports operational continuity and product enablement through the coordination of operational, system, process, and business activities. The role…

Express Scripts Canada

Pharmacy Operations & Product Advisor - 14 Months Mat Leave Contract-Express Scripts Canada

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

The Pharmacy Operations & Product Advisor supports operational continuity and product enablement through the coordination of operational, system, process, and business activities. The role works across Pharmacy, Provider Services, Care Navigation, and other internal and external partners to resolve operational issues, document business requirements, and support process and system improvements.

The Advisor analyzes operational challenges, coordinates supporting data and information, maintains key process and business continuity documentation, and prepares materials to support roadmap planning and business decisions. The role also supports teams through operational and system changes by identifying requirements, impacts, risks, and dependencies.

Working with limited direction, the Advisor applies sound judgment and business knowledge to manage priorities, coordinate cross-functional activities, and recommend practical solutions that improve operational effectiveness and service delivery.

Key Responsibilities

Coordinate operational issues, production escalations, defect investigations, root cause discussions, and resolution activities across internal teams, vendors, and operational stakeholders.
Act as an operational liaison between pharmacy operations, Product, technology, external vendors, and business stakeholders to support issue resolution, process improvements, and operational readiness activities.
Support administration of key operational systems, access management processes, and related business activities.
Maintain process, operational, and disaster recovery documentation.
Document business requirements, operational pain points, risks, process gaps, and enhancement opportunities.
Coordinate operational data, metrics, and analysis to quantify challenges, measure outcomes, and support business and product decisions.
Support process and system changes, including operational readiness, stakeholder communication, training coordination, and change management activities.
Prepare process maps, presentations, reports, and decision-support materials.
Support roadmap planning, prioritization and business case development through research, operational analysis, and documentation.

Qualifications

Strong business and operational analysis capabilities, with advanced skills in Microsoft Excel, Visio, and PowerPoint.
Demonstrated experience coordinating system and operational issues, documenting processes and business requirements, analyzing operational challenges, supporting process changes and operational readiness, and preparing business case and roadmap materials.
Strong stakeholder management, communication, organizational, and problem-solving skills are essential.

NOTE: Internal candidates should apply before October 14, 2026.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Coordinate operational issues, escalations, investigations, and resolutions across pharmacy operations, product, technology, vendors, and other stakeholders. Document requirements and processes, analyze operational data, maintain continuity documentation, and support system changes, roadmap planning, and business decisions.

Requirements

The role requires strong business and operational analysis skills, advanced proficiency in Excel, Visio, and PowerPoint, and experience coordinating system and operational issues. Candidates should also have experience documenting processes and requirements, analyzing challenges, supporting change and operational readiness, and preparing business case and roadmap materials, along with strong communication and stakeholder-management skills.

Skills

Business Analysis
Operational Analysis
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Issue Resolution
Root Cause Analysis
Requirements Documentation
Process Mapping
Stakeholder Management
Change Management
Operational Readiness
Data Analysis
Roadmap Planning
Business Case Development
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Operations
Product Enablement
Operational Continuity
System Administration
Access Management
Production Escalations
Defect Investigation
Root Cause Analysis
Business Requirements
Process Improvement
Disaster Recovery
Operational Metrics
Data Analysis
Operational Readiness
Change Management
Process Mapping
Roadmap Planning
Business Case Development
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Stakeholder Management
Vendor Coordination
Enhanced Reliability Clearance
Healthcare Benefits Management

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