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Added 1 hour ago
EI
Underwriter, Small Business
Economical Insurance
Montreal, QC
- Full-time
Reviews Claims activity and takes appropriate action within his/her Underwriting authority level, as required
Added 2 hours ago
CF
Policy Service Coordinator
CI Financial
Toronto, ON
- Full-time
…opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing…
Added 2 hours ago
B
Commercial Insurance Advisor - IBU Service team
BrokerLink
Saint John, NB
- Full-time
At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!
Added 2 hours ago
EB
Assistant Project Manager
Earthrise Building Services
Whitehorse, YT
- Full-time
Support funder reporting and claims requirements alongside the Project Manager.
Added 2 hours ago
B
Construction Manager
Binnie
BC
- Full-time
Provide support and expertise to field staff on construction disputes and contractor claims.
Added 2 hours ago
NF
Senior Underwriter
Northbridge Financial Corporation
AB · Calgary, AB
- Full-time
…the smallest of details, work closely with our Actuarial and Claims Departments, and have strong negotiating…
Added 2 hours ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Terrace, BC
- Full-time
Ensures a neat, clean and organized work area in receiving, claims, and offices.
Added 2 hours ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Terrace, BC
- Full-time
Ensures a neat, clean and organized work area in receiving, claims, and offices.
Added 2 hours ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Terrace, BC
- Full-time
Ensures a neat, clean and organized work area in receiving, claims, and offices.
Added 2 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Contract
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 2 hours ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Montreal, QC
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 3 hours ago
ES
Fraud, Waste and Abuse Operations Lead Analyst - 12 Months Contract - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Added 3 hours ago
AS
Contract Administrator
Aker Solutions
St. John's, NL
- Full-time
Evaluate and administer contract changes, claims, and variations, ensuring appropriate review, approval, documentation, and communication to stakeholders.
Added 3 hours ago
M
Benefit Configuration Analyst
Medavie
NB · New Brunswick, Canada
- Full-time
If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
Added 3 hours ago
OI
Farm & Commercial Broker
Orbit Insurance Services
Wetaskiwin, AB
- Full-time
Provides comprehensive service to an assigned book of clients, assisting with renewals, policy changes and claims assistance, responding to phone and email inquiries, and explaining policy…
Added 3 hours ago
QE
Customer Service Representative
Quadro Engineering
Waterloo, ON
- Full-time
…graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an…
Added 4 hours ago
NF
Senior Underwriter
Northbridge Financial
Calgary, AB
- Full-time
…the smallest of details, work closely with our Actuarial and Claims Departments, and have strong negotiating…
Added 4 hours ago
MI
Principal Contract Management Spec
McDermott International, Ltd
Squamish, BC
- Full-time
In a lead role, can lead projects or segments of projects with contract values up to $500M under supervision of the Contracts Manager/Contracts Director. Reports to the Contracts…
Added 4 hours ago
DI
Underwriter, Small Business
Definity Insurance Company
Montreal, QC
- Full-time
Reviews Claims activity and takes appropriate action within his/her Underwriting authority level, as required
Added 4 hours ago
S
Senior Director Finance
SinaLite
Markham, ON
- Full-time
Oversee government funding opportunities, including applications, claims, compliance, and reporting.
Added 4 hours ago
LM
Assistant Vice President, Executive Underwriter, Property
Liberty Mutual Canada
Vancouver, BC
- Full-time
…for varied and diverse perspectives and experiences that we can add to our…
Added 4 hours ago
Account Executive, National Accounts
The Canada Life Assurance Company
Ottawa, ON
Solve problems related to unusual or delicate claims and address financial matters for which guidelines are not available or act in cases where a decision must be taken after consultation…
Added 4 hours ago
Underwriting Associate (Engineering & Construction)
Swiss Re
Toronto, ON
High interaction and coordination with Underwriting and other functional areas including, but not limited to Products, Accounting, Finance and Claims
Added 4 hours ago
Underwriting Associate (Property)
Swiss Re
Toronto, ON
High interaction and coordination with Underwriting and other functional areas including, but not limited to Products, Accounting, Finance and Claims
Added 4 hours ago
LM
Assistant Vice President, Executive Underwriter, Property
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
…for varied and diverse perspectives and experiences that we can add to our…

Express Scripts Canada

Provider Relations Representative - Part-time, 6 Months Contracts - Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $25.00 to $26.50.

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Job details

Pay: Pay Range: $25.00 to $26.50.
Workplace: Hybrid
Apply by: Oct 30, 2026
Experience: Minimum of 2-3 years of experience working in an office and/or customer service environment.
Working hours: 21 hours per week
Posting language: English
Posted: Sep 30, 2026

The title and job type details differ. Check the full description.

Original job description

Job Title: Provider Relations Representative

Location: Mississauga

Employment Type: 6 Months Contract, Part-Time

Hours: 21 hours

Reason for Vacancy: Replacement

Work Arrangement: Hybrid, one day/ week on-site

Department Name: Provider Relations

Pay Type: Hourly

Pay Range: $25.00 to $26.50. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Please note, Part-time employees are required to work 21 hours per week, primarily during regular business hours.

Job Summary

Express Scripts Canada’s Provider Relations Department is responsible for managing provider contracts, registering healthcare providers across Canada, maintaining the ESC provider database, and communicating effectively with these providers. Providers submit electronic and paper claims to ESC on behalf of their patients, who are plan members of ESC’s insurance and Third‑Party Administration customers.

Express Scripts Canada is seeking to hire a Bilingual Provider Relations Representative to work from our Mississauga or Montreal office. The successful incumbent will review network agreements from pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers for accuracy and completeness, and will ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.

Key Responsibilities

Support for Provider Relations administrative tasks.
Review and validate completed provider agreements, returning them to providers for corrections or additional information when required.
Perform quality assurance checks on both self‑completed work and team submissions to ensure all output meets departmental quality standards.
Ensure all required agreement information for pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers is accurately entered into the Express Scripts Canada system in a timely manner.
Process and update provider modifications and terminations across all benefit areas accurately and within established timelines.
Respond to inquiries from providers, associations, and software vendors in a professional, supportive, and customer‑focused manner, in their preferred language.
Collaborate with team members and support additional team deliverables as needed.
Contribute to upcoming project work and perform other duties as assigned.

What We’re Looking For

Post‑secondary school diploma or equivalent required.
Minimum of 2-3 years of experience working in an office and/or customer service environment.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and Adobe Reader and Writer.
Excellent written and verbal communication skills, with bilingual proficiency in English and French as an asset.
Strong customer service focus.
Ability to accurately enter, update, and maintain data in electronic systems or databases.
Strong interpersonal skills, with the ability to work independently with minimal supervision as well as collaboratively in a team environment.
Flexibility in adapting to new situations and change.
Ability to follow clear instructions, standard procedures, and established workflows.
Results‑oriented with strong attention to detail and accuracy when performing repetitive tasks.
Thorough understanding of quality assurance principles and the delivery of service excellence.
Demonstrates initiative by learning processes, procedures, and various benefit areas, and displays self‑motivation to grasp new concepts quickly
Excellent organizational skills, effective time management, and the ability to shift priorities while working within established timelines.
Knowledge of healthcare/pharmacy, medical supplies and equipment, mental health care, vision care, or dental benefit administration and claims processing is an advantage.

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Review and validate provider agreements, maintain accurate provider records, and process provider updates and terminations across benefit areas. Respond to provider and vendor inquiries, perform quality checks, and support team and project deliverables.

Requirements

A post-secondary diploma or equivalent and 2–3 years of office or customer service experience are required. Candidates should be proficient with Microsoft Office and Adobe tools, have strong communication and customer service skills, and be accurate, organized, and adaptable; healthcare benefits administration knowledge is an advantage.

Skills

Provider Relations
Customer Service
Data Entry
Data Accuracy
Quality Assurance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Written Communication
Verbal Communication
Attention to Detail
Time Management
Organization
Team Collaboration

Benefits

Benefits
Pension Plan
Career Development Opportunities
Advancement Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Provider Relations
Provider Agreements
Provider Database
Healthcare Benefits
Pharmacy Benefits
Medical Supplies And Equipment
Mental Health Care
Vision Care
Dental Benefits
Claims Processing
Provider Registration
Agreement Validation
Data Entry
Data Maintenance
Quality Assurance
Customer Service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Bilingual Communication
Administrative Support
Federal Enhanced Reliability Clearance

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