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Added 1 min ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Campbell River, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 min ago
Floral - Manager Floral
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Campbell River, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 min ago
Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Bay, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 1 min ago
Project Manager, Asset Management Execution – Capital Investments
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Toronto, ON
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Added 1 min ago
Sales Manager
Northland Properties
Prince George, BC
…skills in customer relations, be aggressive in targeting new business, and exceed established goals for their market…
Added 1 min ago
Dual Lab Patient Technician & Mobile Lab Patient Technician
LifeLabs
Dryden, ON
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Service Manager, Operations
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Edmonton, AB
Lead and support the development that drives customer satisfaction and future business growth.
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IT Security Analyst
PayByPhone
Vancouver, BC
- Full-time
A successful IT Security Analyst will provide Business and IT Security analysis services for stakeholders. The Security Analyst will work with teams to uncover security and compliance…
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Interface Manager
Wood
Saskatoon, SK
- Full-time
Wood currently has an opportunity for an Interface Manager to join our construction team in northern Saskatchewan.
Added 1 min ago
Purchasing Manager
Auto Air Export, Inc.
Hamilton, ON
…purchasing performance, and material availability. The Purchasing Manager works closely with Production, Engineering, Inventory, Sales, Accounting, and other departments to align purchasing…
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WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition # 2026-323-HHS Manager, Maintenance - Building Services & Capital Projects
Added 15 mins ago
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Manager, Business Enterprise Solutions Team
Fuller Landau
Hamilton, ON
- Full-time
Job title: Manager, Business Enterprise Solutions Team
Added 15 mins ago
Sr. Manager Operations, Field Readiness & Standards
UFA Co-operative Ltd.
Calgary, AB
The Sr. Manager Operations, Field Readiness & Standards facilitates the execution of strategic business plans, supports financial and operational objectives, and fosters collaboration…
Added 15 mins ago
CNS Operational Purchasing Specialist NCA
Metso
Sudbury, ON · Burlington, ON · Montreal, QC
…customer-focused supply chain organization. You will report to the Manager, CNS Operational Purchasing…
Added 15 mins ago
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Information Technology Audit Manager
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Information Technology (IT) Audit Manager is a role within IA that will report to the Director (IT Digital and Data), within Internal Audit. The incumbent will support the execution of…
Added 15 mins ago
Business Analysis Specialist - AML Risk PMO (Toronto, ON)
Scotiabank
Toronto, ON
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Employee Services Consultant (6-month contract)
Scotiabank
Toronto, ON · Scarborough, ON
…recommending solutions to HR Experience Managers and the Senior Manager, GHR…
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M
Product Business Analyst Intern - Winter 2027
McKesson
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Product Innovation, the Business Analyst will play a key role in shaping and delivering a new digital platform within McKesson Canada's Specialty Health…
Added 15 mins ago
M
Sous Chef
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Toronto, ON
- Full-time
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by…
Added 29 mins ago
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Operations Officer II
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 29 mins ago
EL
Regulatory Associate/Sr Regulatory Associate /Manager, GRA, Canada affiliate
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
This role is determined to be a flexible worker, where on-site presence in the Toronto office is expected to be 10 days per month, as determined by your manager and business needs.
Added 29 mins ago
VB
Manager, Audit & Internal Controls (2 -Year Contract)
Vaco by Highspring
Mississauga, ON
- $70 to $80 CAD / hour
- Contract
Our client is sourcing a Manager Internal Audit and Financial Controls for a 24-month contract. The role will require travel within Canada, and working 3 days in office, in Mississauga.…
Added 29 mins ago
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Sales Development (SDR) Manager
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Markham, ON
- $90,000 to $130,000 CAD / year
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…relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an…
Added 29 mins ago
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Manager, Health and Safety | Brampton, Ontario
lululemon
Brampton, ON
- Full-time
The Global Fulfillment Asset Protection & Health & Safety (AP‑H&S) team plays a business-critical role in protecting people, assets, and operations across the network. Through an integrated…
Added 29 mins ago
W
Proposal Editor
Webuild
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Reporting to the Proposal Manager, the Proposal Editor will support the development and finalization of RFQs, RFPs and other competitive submissions for major civil engineering and…

Express Scripts Canada

Provider Relations Representative - Part-time, 6 Months Contracts - Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $25.00 to $26.50.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $25.00 to $26.50.
Workplace: Hybrid
Apply by: Oct 30, 2026
Experience: Minimum of 2-3 years of experience working in an office and/or customer service environment.
Working hours: 21 hours per week
Posting language: English
Posted: Sep 30, 2026

The title and job type details differ. Check the full description.

Original job description

Job Title: Provider Relations Representative

Location: Mississauga

Employment Type: 6 Months Contract, Part-Time

Hours: 21 hours

Reason for Vacancy: Replacement

Work Arrangement: Hybrid, one day/ week on-site

Department Name: Provider Relations

Pay Type: Hourly

Pay Range: $25.00 to $26.50. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Please note, Part-time employees are required to work 21 hours per week, primarily during regular business hours.

Job Summary

Express Scripts Canada’s Provider Relations Department is responsible for managing provider contracts, registering healthcare providers across Canada, maintaining the ESC provider database, and communicating effectively with these providers. Providers submit electronic and paper claims to ESC on behalf of their patients, who are plan members of ESC’s insurance and Third‑Party Administration customers.

Express Scripts Canada is seeking to hire a Bilingual Provider Relations Representative to work from our Mississauga or Montreal office. The successful incumbent will review network agreements from pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers for accuracy and completeness, and will ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.

Key Responsibilities

Support for Provider Relations administrative tasks.
Review and validate completed provider agreements, returning them to providers for corrections or additional information when required.
Perform quality assurance checks on both self‑completed work and team submissions to ensure all output meets departmental quality standards.
Ensure all required agreement information for pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers is accurately entered into the Express Scripts Canada system in a timely manner.
Process and update provider modifications and terminations across all benefit areas accurately and within established timelines.
Respond to inquiries from providers, associations, and software vendors in a professional, supportive, and customer‑focused manner, in their preferred language.
Collaborate with team members and support additional team deliverables as needed.
Contribute to upcoming project work and perform other duties as assigned.

What We’re Looking For

Post‑secondary school diploma or equivalent required.
Minimum of 2-3 years of experience working in an office and/or customer service environment.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and Adobe Reader and Writer.
Excellent written and verbal communication skills, with bilingual proficiency in English and French as an asset.
Strong customer service focus.
Ability to accurately enter, update, and maintain data in electronic systems or databases.
Strong interpersonal skills, with the ability to work independently with minimal supervision as well as collaboratively in a team environment.
Flexibility in adapting to new situations and change.
Ability to follow clear instructions, standard procedures, and established workflows.
Results‑oriented with strong attention to detail and accuracy when performing repetitive tasks.
Thorough understanding of quality assurance principles and the delivery of service excellence.
Demonstrates initiative by learning processes, procedures, and various benefit areas, and displays self‑motivation to grasp new concepts quickly
Excellent organizational skills, effective time management, and the ability to shift priorities while working within established timelines.
Knowledge of healthcare/pharmacy, medical supplies and equipment, mental health care, vision care, or dental benefit administration and claims processing is an advantage.

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Review and validate provider agreements, maintain accurate provider records, and process provider updates and terminations across benefit areas. Respond to provider and vendor inquiries, perform quality checks, and support team and project deliverables.

Requirements

A post-secondary diploma or equivalent and 2–3 years of office or customer service experience are required. Candidates should be proficient with Microsoft Office and Adobe tools, have strong communication and customer service skills, and be accurate, organized, and adaptable; healthcare benefits administration knowledge is an advantage.

Skills

Provider Relations
Customer Service
Data Entry
Data Accuracy
Quality Assurance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Written Communication
Verbal Communication
Attention to Detail
Time Management
Organization
Team Collaboration

Benefits

Benefits
Pension Plan
Career Development Opportunities
Advancement Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Provider Relations
Provider Agreements
Provider Database
Healthcare Benefits
Pharmacy Benefits
Medical Supplies And Equipment
Mental Health Care
Vision Care
Dental Benefits
Claims Processing
Provider Registration
Agreement Validation
Data Entry
Data Maintenance
Quality Assurance
Customer Service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Bilingual Communication
Administrative Support
Federal Enhanced Reliability Clearance

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