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Added 6 mins ago
CI
Senior Microsoft 365 & Unified Communications Engineer
Compugen Inc
Surrey, BC
- Full-time
Management and Support of Mailbox Hygiene (SPAM and Other policy filters) part of Microsoft Defender.
Added 6 mins ago
CI
Senior Unified Communication Specialist
Compugen Inc
Surrey, BC
- Full-time
Management and Support of Mailbox Hygiene (SPAM and Other policy filters) part of Microsoft Defender.
Added 6 mins ago
O
Scheduling Manager
ONxpress
Toronto, ON
- Full-time
Added 6 mins ago
NC
Forklift Operator
NUTEM Custom Manufacturing Ltd
Oakville, ON
- Full-time
Reporting to the Shipping Receiving supervisor/ Supply Chain Manager the Forklift operator will be responsible for safely transporting the products to various locations within the…
Added 6 mins ago
LG
The Assistant Safety Manager
Lark Group
Surrey, BC
- $90,000 to $100,000 CAD / year
- Full-time
Document safety infractions by LPL employees and recommend disciplinary action to the HSE Manager, in accordance with company policy
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IT Security Administrator
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- Full-time
Certified Information Security Manager (CISM)
Added 6 mins ago
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retail sales manager
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Housekeeping Aide- Repost
Winnipeg Regional Health Authority
Portage la Prairie, MB
Under the direction of the Manager - Environmental Services, the Housekeeping Aide maintains assigned areas in a clean, sanitary, safe and orderly manner to ensure that the highest degree…
Added 7 mins ago
Housekeeping Aide - Repost
Winnipeg Regional Health Authority
Portage la Prairie, MB
Under the direction of the Manager - Environmental Services, the Housekeeping Aide maintains assigned areas in a clean, sanitary, safe and orderly manner to ensure that the highest degree…
Added 7 mins ago
Housekeeping Aide - Repost
Winnipeg Regional Health Authority
Portage la Prairie, MB
Under the direction of the Manager - Environmental Services, the Housekeeping Aide maintains assigned areas in a clean, sanitary, safe and orderly manner to ensure that the highest degree…
Added 7 mins ago
Senior Policy Advisor
Government of Alberta
Calgary, AB
Reporting to the Manager of Strategic Initiatives, this position provides research and policy analysis to inform decision-making by senior leadership and affected stakeholders on strategy,…
Added 7 mins ago
HI
Account Manager, Employee Benefits and Retirement
HUB International
Brantford, ON · Toronto, ON · Oakville, ON · Markham, ON · St. Catharines, ON
- Full-time
The Employee Benefits Account Manager services and maintains accounts while providing professional and prompt support to our clients, carrier representatives, vendor partners, and HUB…
Added 7 mins ago
Patient Safety Consultant, Quality & Patient Safety
Nova Scotia Health and IWK Health
Halifax, NS
…management regarding the same. This position reports directly to the Manager, Patient Safety &…
Added 7 mins ago
PROGRAM COORDINATOR TECHNOLOGY SERVICES
City of Toronto
Toronto, ON
Working closely with the DCTO, Program Manager, Directors, managers, project teams and corporate partners, you will help translate priorities into coordinated action by tracking…
Added 19 mins ago
R(
Store Manager - Smart Centres Mount Pearl
Reitmans (Canada) Ltée/Ltd
Mount Pearl, NL
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 19 mins ago
LI
Sales Development Representative, Inbound
Loopio Inc.
Remote, Canada
- $45,200 to $50,000 CAD / year
- Full-time
- Remote
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
Added 19 mins ago
AR
Assistant Front Office Manager
Algonquin Resort
St. Andrews, NB
- Full-time
The Assistant Front Office Managers primary function is to assist the Front Office Manager with the operations of the Front Office. He or she acts as a manager to all Front Office personnel…
Added 19 mins ago
MC
Registered Practical Nurse (Permanent Full Time-Days Shift)
Mill Creek Care Centre
Barrie, ON
- Full-time
The Registered Practical Nurse (RPN) reports to the Assistant Director of Care/Nurse Manager and provides clinical leadership to support safe, high-quality, person-centred care. The RPN…
Added 19 mins ago
C
Geotechnical Engineer
CIMA+
Montreal, QC
- Full-time
CIMA+’s Geotechnical Department is looking for a Geotechnical Project Manager for its Montreal office. When you join our team, you’ll be working in a multidisciplinary group comprising…
Added 19 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 19 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 19 mins ago
C
Administrative Specialist, CBC Gem (English Services) 1-Year Contract (Open)
CBC/Radio-Canada
Toronto, ON
- Full-time
Reporting to the Manager, CBC Gem Merchandising, the Administrative Specialist will collaborate with Product teams, Communication teams, Business & Rights, Programming, Media Solutions and…
Added 19 mins ago
PD
Carpenter
Paul Davis Restoration of Lethbridge AB
AB · Lethbridge, AB
- $28 to $38 CAD / hour
- Full-time
Paul Davis Restoration Lethbridge, Alberta | Full-time | Reports to the General Manager
Added 19 mins ago
RA
Senior Software Developer
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Kitchener, ON · Canada-Ontario-Kitchener-Strasburg Rd
- $100,000 to $150,000 CAD / year
- Full-time
…Automation, you will help develop, test, maintain OTTO Fleet Manager software used by customers to operate autonomous vehicle fleets. You will work with software developers, product…
Added 20 mins ago
FB
Kitchen - Shipper/Receiver
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Ottawa, ON
- $19 CAD / hour
- Full-time
…equipment at all times as required by Farm Boy Health & Safety Policy and also to work in such a manner as to protect himself and fellow workers from industrial disease or injury at all…

Express Scripts Canada

Provider Relations Representative - Part-time, 6 Months Contracts - Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $25.00 to $26.50.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $25.00 to $26.50.
Workplace: Hybrid
Apply by: Oct 30, 2026
Experience: Minimum of 2-3 years of experience working in an office and/or customer service environment.
Working hours: 21 hours per week
Posting language: English
Posted: Sep 30, 2026

The title and job type details differ. Check the full description.

Original job description

Job Title: Provider Relations Representative

Location: Mississauga

Employment Type: 6 Months Contract, Part-Time

Hours: 21 hours

Reason for Vacancy: Replacement

Work Arrangement: Hybrid, one day/ week on-site

Department Name: Provider Relations

Pay Type: Hourly

Pay Range: $25.00 to $26.50. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Please note, Part-time employees are required to work 21 hours per week, primarily during regular business hours.

Job Summary

Express Scripts Canada’s Provider Relations Department is responsible for managing provider contracts, registering healthcare providers across Canada, maintaining the ESC provider database, and communicating effectively with these providers. Providers submit electronic and paper claims to ESC on behalf of their patients, who are plan members of ESC’s insurance and Third‑Party Administration customers.

Express Scripts Canada is seeking to hire a Bilingual Provider Relations Representative to work from our Mississauga or Montreal office. The successful incumbent will review network agreements from pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers for accuracy and completeness, and will ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.

Key Responsibilities

Support for Provider Relations administrative tasks.
Review and validate completed provider agreements, returning them to providers for corrections or additional information when required.
Perform quality assurance checks on both self‑completed work and team submissions to ensure all output meets departmental quality standards.
Ensure all required agreement information for pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers is accurately entered into the Express Scripts Canada system in a timely manner.
Process and update provider modifications and terminations across all benefit areas accurately and within established timelines.
Respond to inquiries from providers, associations, and software vendors in a professional, supportive, and customer‑focused manner, in their preferred language.
Collaborate with team members and support additional team deliverables as needed.
Contribute to upcoming project work and perform other duties as assigned.

What We’re Looking For

Post‑secondary school diploma or equivalent required.
Minimum of 2-3 years of experience working in an office and/or customer service environment.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and Adobe Reader and Writer.
Excellent written and verbal communication skills, with bilingual proficiency in English and French as an asset.
Strong customer service focus.
Ability to accurately enter, update, and maintain data in electronic systems or databases.
Strong interpersonal skills, with the ability to work independently with minimal supervision as well as collaboratively in a team environment.
Flexibility in adapting to new situations and change.
Ability to follow clear instructions, standard procedures, and established workflows.
Results‑oriented with strong attention to detail and accuracy when performing repetitive tasks.
Thorough understanding of quality assurance principles and the delivery of service excellence.
Demonstrates initiative by learning processes, procedures, and various benefit areas, and displays self‑motivation to grasp new concepts quickly
Excellent organizational skills, effective time management, and the ability to shift priorities while working within established timelines.
Knowledge of healthcare/pharmacy, medical supplies and equipment, mental health care, vision care, or dental benefit administration and claims processing is an advantage.

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Review and validate provider agreements, maintain accurate provider records, and process provider updates and terminations across benefit areas. Respond to provider and vendor inquiries, perform quality checks, and support team and project deliverables.

Requirements

A post-secondary diploma or equivalent and 2–3 years of office or customer service experience are required. Candidates should be proficient with Microsoft Office and Adobe tools, have strong communication and customer service skills, and be accurate, organized, and adaptable; healthcare benefits administration knowledge is an advantage.

Skills

Provider Relations
Customer Service
Data Entry
Data Accuracy
Quality Assurance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Written Communication
Verbal Communication
Attention to Detail
Time Management
Organization
Team Collaboration

Benefits

Benefits
Pension Plan
Career Development Opportunities
Advancement Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Provider Relations
Provider Agreements
Provider Database
Healthcare Benefits
Pharmacy Benefits
Medical Supplies And Equipment
Mental Health Care
Vision Care
Dental Benefits
Claims Processing
Provider Registration
Agreement Validation
Data Entry
Data Maintenance
Quality Assurance
Customer Service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Bilingual Communication
Administrative Support
Federal Enhanced Reliability Clearance

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