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Added 4 mins ago
W(
Manager, Community Services
WINS (Women In Need Society)
Calgary, AB
- Full-time
The Manager, Community Services leads the Community portfolio, including community programs, Community Resource Hub programming, community support services, basic needs connections,…
Added 4 mins ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
The Manager, Building Services & Capital Projects, is accountable to the Senior Director, Housing Operations. The Manager of Building Services & Capital Projects is responsible for the…
Added 4 mins ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
…our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a…
Added 4 mins ago
WO
Health Care Aide - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 4 mins ago
WO
Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 4 mins ago
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Registered Practical Nurse - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
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…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 5 mins ago
MO
Finance Clerk-Taxes
Municipality of Grey Highlands
Markdale, ON
- $59,631 to $69,751.5 CAD / year
- Full-time
…skills, and a commitment to delivering outstanding customer…
Added 5 mins ago
CM
Bilingual Senior Relationship Manager, Relationship Management
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As the primary contact, the Senior Relationship Manager interfaces with service delivery teams to ensure overall client satisfaction and retention. Clients’ needs and solutions are…
Added 5 mins ago
B
Tenant Services Coordinator (1 Year Contract)
BGIS
Surrey, BC
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position…
Added 5 mins ago
PG
Project Manager
Prodigy Group
Vancouver, BC
- Full-time
We are looking for a Project Manager to join our Vancouver team!
Added 5 mins ago
VD
Account Manager
Vincent Design Inc.
Winnipeg, MB
- Full-time
We’re looking for an Account Manager to join our Accounts/Sales department. This role is full-time and in person at our office (303 – 765 Main St.) in Winnipeg.
Added 7 mins ago
Supervisor, Child and Youth MCY
YMCA of Southwestern Ontario
Middlesex Centre, ON
Reporting to the General Manager, this position provides supervision and coaching to members, staff and volunteers within the Child and Youth programs and service areas ensuring program…
Added 7 mins ago
Store Manager
JD Sports / Livestock / Size?
Toronto, ON
Our Retail Team is looking for a Store Manager at our Dufferin Mall location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and…
Added 7 mins ago
Store Manager
JD Sports / Livestock / Size?
Oshawa, ON
Our Retail Team is looking for a Store Manager at our Oshawa Centre Location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and…
Added 7 mins ago
Assistant Manager, Retail Inventory Control
Northland Properties
North Vancouver, BC
Job Title: Assistant Manager, Inventory Control
Added 7 mins ago
OD
Project Coordinator
Overhead Door
Edmonton, AB
- Full-time
We have an immediate opening for a Project Coordinator located in the Edmonton Branch. Reporting to the General Manager, this position is responsible for managing contracts for ongoing and…
Added 7 mins ago
TP
Manager, Operations
Toronto Parking Authority
Toronto, ON
- Full-time
The Manager, Operations (MO) reports to the Associate Director, Parking Operations and represents the 24 hour per day, seven (7) days per week management presence, representing the senior…
Added 21 mins ago
C
Grocery Clerk/Cashier
Co-op
Weyburn, SK
- Part-time
Reporting to the Assistant Grocery Manager, your duties and responsibilities will include:
Added 35 mins ago
E
Technical Program Manager
E-Solutions
Vancouver, BC
- Full-time
Principal Technical Program Manager – Retail Technology
Added 35 mins ago
WO
Health Care Aide - Functional Enhancement Unit
William Osler Health System
Toronto, ON · Etobicoke, ON
- Part-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…
Added 35 mins ago
GD
Program Manager, International TacCIS
General Dynamics Mission Systems–Canada
Ottawa, ON
- $130,000 to $165,000 CAD / year
- Full-time
The Program Manager leads the capture, planning, execution, and delivery of a portfolio of complex, cross‑functional International programs that drives strategic business outcomes. Acting…
Added 35 mins ago
FB
Assistant Chef Manager
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- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 35 mins ago
GD
Program Manager, International TacCIS
General Dynamics Mission Systems–Canada
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
The Program Manager leads the capture, planning, execution, and delivery of a portfolio of complex, cross‑functional International programs that drives strategic business outcomes. Acting…
Added 37 mins ago
GF
Group Fitness Instructor - Pilates - Tantallon Westwood
GoodLife Fitness
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- Part-time
…of the programming assigned and meets GoodLife’s standard of delivery, in all Group Fitness classes that serves to sustain and/or increase class…
Added 37 mins ago
Infirmière ou infirmier de santé primaire / Primary Health Nurse
Winnipeg Regional Health Authority
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…à la population de Saint-Boniface. Le Centre offre aussi un service de soins de continuité sans rendez-vous à tous les résidents de Winnipeg qui ont besoin de soins de santé immédiats mais…

Express Scripts Canada

Provider Relations Representative - Part-time, 6 Months Contracts - Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $25.00 to $26.50.

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Job details

Pay: Pay Range: $25.00 to $26.50.
Workplace: Hybrid
Apply by: Oct 30, 2026
Experience: Minimum of 2-3 years of experience working in an office and/or customer service environment.
Working hours: 21 hours per week
Posting language: English
Posted: Sep 30, 2026

The title and job type details differ. Check the full description.

Original job description

Job Title: Provider Relations Representative

Location: Mississauga

Employment Type: 6 Months Contract, Part-Time

Hours: 21 hours

Reason for Vacancy: Replacement

Work Arrangement: Hybrid, one day/ week on-site

Department Name: Provider Relations

Pay Type: Hourly

Pay Range: $25.00 to $26.50. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Please note, Part-time employees are required to work 21 hours per week, primarily during regular business hours.

Job Summary

Express Scripts Canada’s Provider Relations Department is responsible for managing provider contracts, registering healthcare providers across Canada, maintaining the ESC provider database, and communicating effectively with these providers. Providers submit electronic and paper claims to ESC on behalf of their patients, who are plan members of ESC’s insurance and Third‑Party Administration customers.

Express Scripts Canada is seeking to hire a Bilingual Provider Relations Representative to work from our Mississauga or Montreal office. The successful incumbent will review network agreements from pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers for accuracy and completeness, and will ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.

Key Responsibilities

Support for Provider Relations administrative tasks.
Review and validate completed provider agreements, returning them to providers for corrections or additional information when required.
Perform quality assurance checks on both self‑completed work and team submissions to ensure all output meets departmental quality standards.
Ensure all required agreement information for pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers is accurately entered into the Express Scripts Canada system in a timely manner.
Process and update provider modifications and terminations across all benefit areas accurately and within established timelines.
Respond to inquiries from providers, associations, and software vendors in a professional, supportive, and customer‑focused manner, in their preferred language.
Collaborate with team members and support additional team deliverables as needed.
Contribute to upcoming project work and perform other duties as assigned.

What We’re Looking For

Post‑secondary school diploma or equivalent required.
Minimum of 2-3 years of experience working in an office and/or customer service environment.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and Adobe Reader and Writer.
Excellent written and verbal communication skills, with bilingual proficiency in English and French as an asset.
Strong customer service focus.
Ability to accurately enter, update, and maintain data in electronic systems or databases.
Strong interpersonal skills, with the ability to work independently with minimal supervision as well as collaboratively in a team environment.
Flexibility in adapting to new situations and change.
Ability to follow clear instructions, standard procedures, and established workflows.
Results‑oriented with strong attention to detail and accuracy when performing repetitive tasks.
Thorough understanding of quality assurance principles and the delivery of service excellence.
Demonstrates initiative by learning processes, procedures, and various benefit areas, and displays self‑motivation to grasp new concepts quickly
Excellent organizational skills, effective time management, and the ability to shift priorities while working within established timelines.
Knowledge of healthcare/pharmacy, medical supplies and equipment, mental health care, vision care, or dental benefit administration and claims processing is an advantage.

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Review and validate provider agreements, maintain accurate provider records, and process provider updates and terminations across benefit areas. Respond to provider and vendor inquiries, perform quality checks, and support team and project deliverables.

Requirements

A post-secondary diploma or equivalent and 2–3 years of office or customer service experience are required. Candidates should be proficient with Microsoft Office and Adobe tools, have strong communication and customer service skills, and be accurate, organized, and adaptable; healthcare benefits administration knowledge is an advantage.

Skills

Provider Relations
Customer Service
Data Entry
Data Accuracy
Quality Assurance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Written Communication
Verbal Communication
Attention to Detail
Time Management
Organization
Team Collaboration

Benefits

Benefits
Pension Plan
Career Development Opportunities
Advancement Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Provider Relations
Provider Agreements
Provider Database
Healthcare Benefits
Pharmacy Benefits
Medical Supplies And Equipment
Mental Health Care
Vision Care
Dental Benefits
Claims Processing
Provider Registration
Agreement Validation
Data Entry
Data Maintenance
Quality Assurance
Customer Service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Bilingual Communication
Administrative Support
Federal Enhanced Reliability Clearance

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