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Added 9 mins ago
Q
Sales Development (SDR) Manager
Quadient
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
…relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an…
Added 11 mins ago
C
Senior Manager, Technical Quality Engineering & AI Adoption
CIBC
Toronto, ON
- Full-time
…Quality Engineering within the Banking, Financial Services, and Capital Markets domain. Extensive knowledge of testing processes, with proven experience collaborating with Business Analysts…
Added 11 mins ago
Life Cycle Engineering Lead
BWXT
Cambridge, ON
We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you’re an experienced professional or just starting your career,…
Added 11 mins ago
Talent Service and Delivery - Program Lead - Associate Director
EY
Toronto, ON
This role operates with significant autonomy and executive visibility, partnering with senior stakeholders across geographies and functions to define strategy, scope, benefits, governance…
Added 11 mins ago
Canada Tax Technology Group (CTTG) - Manager, AI Adoption & Enablement - Vancouver
EY
Vancouver, BC
This role sits at the intersection of business innovation, productivity, and technology adoption. You will work directly with Tax & Law professionals to identify opportunities where AI can…
Added 26 mins ago
P
Software Engineer, AI
Pebl
Remote, Canada
- $109,200 to $140,000 CAD / year
- Full-time
- Remote
This is a full-stack role that leans backend: most of your work will be in the APIs, data models, and infrastructure behind our LLM-based product, but you'll also touch the frontend where a…
Added 26 mins ago
UH
Veterinary Technician
University Health Network
Toronto, ON
- Contract
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western…
Added 26 mins ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
Continuously build understanding of customer needs and expectations, territory landscape, competitors, market segments/dynamics, accounts, diseases, products and clinical expertise. Share…
Added 39 mins ago
CM
Director, People and Workplace Culture
Canadian Museum of Immigration at Pier 21 / Musée canadien de l'immigration du Quai 21
Halifax, NS
- $87,277 to $118,447 CAD / year
- Full-time
Foster a culture of trust, accountability, continuous improvement, learning, innovation and inclusion for staff and volunteers.
Added 39 mins ago
TS
Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
The Quantitative Engineering and Development (QED) team is a front-office quantitative technology and analytics group within TD Securities that supports the Global Equity Derivatives…
Added 39 mins ago
BC
Manager, Workday Consulting
BDO Canada
Toronto, ON
- Full-time
As a Manager specializing in Workday project delivery, you will be accountable for leading Workday implementations, estimating implementation hour allocations, optimization, and…
Added 39 mins ago
S
Senior Retail Sales Consultant - PartTime - Mayfair Centre, BC
SWAROVSKI
Victoria, BC
- Part-time
Digitally savvy and comfortable using retail technology
Added 39 mins ago
JC
Senior Project Director
JU CS-IT Placements -PG
Ottawa, ON · Nepean, ON
- Full-time
Oversee the full project lifecycle from planning, design, development, implementation, execution, and completion.
Added 39 mins ago
E
AI Continuous Improvement Specialist
Evans
Calgary, AB
- Full-time
…across public safety, aviation, process control, utilities, technology, and numerous government agencies. With the industry’s largest portfolio of mission critical installations （15,000）…
Added 39 mins ago
AE
Maintenance Manager
Agrocrop Exports Ltd.
Bolton, ON
- Full-time
Serving major retailers across North America and Europe, our modern processing and packaging facility, combined with deep industry expertise, has positioned us as the largest Private Label…
Added 41 mins ago
Senior Manager, Software Engineering
Questrade Financial Group
Toronto, ON
We are seeking a strategic and forward-thinking Senior Manager, Software Engineering to lead a complex technology portfolio. In this role, you will move beyond day-to-day coding to oversee…
Added 41 mins ago
C
Content Coordinator
CWD
Niagara Falls, ON
- $60,000 to $70,000 CAD / year
- Full-time
CWD is looking for a Content Coordinator to join our exceptionally talented and collaborative team! This posting reflects an existing vacancy within our Niagara Falls location. Reporting to…
Added 55 mins ago
ES
Accounts Receivable Collections Analyst
Euna Solutions
ON · Oakville, Ontario
- Full-time
…days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either…
Added 55 mins ago
CD
Gestionnaire principal(e) des ventes | Senior Sales Manager
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Since 1984, Cirque du Soleil Entertainment Group has been pushing the boundaries of creativity and innovation through unforgettable live experiences. Our productions inspire millions of…
Added 1 hour ago
CN
Project Assistant
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Querying and preparing various reports to support the department's Project Manager and project staff, including retrieving and analyzing data.
Added 1 hour ago
CN
Project Leader
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Supporting the Project Manager and project team for the delivery of large-scale projects of critical significance to the ongoing success of CNL, characterized as multi-year in duration,…
Added 1 hour ago
M
Technical Project Manager, Testing
MNP
Montreal, QC
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 1 hour ago
Senior Machine Learning Engineer, Recommendations
Lyft
Toronto, ON
We are seeking a Senior Machine Learning Engineer to join the Rider Applied AI team and lead the design, development, and deployment of state-of-the-art machine learning and artificial…
Added 1 hour ago
International Tax Advisory Services - Manager or Senior Manager - Pillar Two
EY
Montreal, QC · Quebec, QC
Interest in applying technology and innovation to tax service delivery
Added 1 hour ago
Senior Project Manager
Konrad
Toronto, ON
Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.

Express Scripts Canada

Provider Relations Representative - Part-time, 6 Months Contracts - Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $25.00 to $26.50.

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $25.00 to $26.50.
Workplace: Hybrid
Apply by: Oct 30, 2026
Experience: Minimum of 2-3 years of experience working in an office and/or customer service environment.
Working hours: 21 hours per week
Posting language: English
Posted: Sep 30, 2026

The title and job type details differ. Check the full description.

Original job description

Job Title: Provider Relations Representative

Location: Mississauga

Employment Type: 6 Months Contract, Part-Time

Hours: 21 hours

Reason for Vacancy: Replacement

Work Arrangement: Hybrid, one day/ week on-site

Department Name: Provider Relations

Pay Type: Hourly

Pay Range: $25.00 to $26.50. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Please note, Part-time employees are required to work 21 hours per week, primarily during regular business hours.

Job Summary

Express Scripts Canada’s Provider Relations Department is responsible for managing provider contracts, registering healthcare providers across Canada, maintaining the ESC provider database, and communicating effectively with these providers. Providers submit electronic and paper claims to ESC on behalf of their patients, who are plan members of ESC’s insurance and Third‑Party Administration customers.

Express Scripts Canada is seeking to hire a Bilingual Provider Relations Representative to work from our Mississauga or Montreal office. The successful incumbent will review network agreements from pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers for accuracy and completeness, and will ensure that all providers’ pertinent information is correctly entered into the Express Scripts Canada system.

Key Responsibilities

Support for Provider Relations administrative tasks.
Review and validate completed provider agreements, returning them to providers for corrections or additional information when required.
Perform quality assurance checks on both self‑completed work and team submissions to ensure all output meets departmental quality standards.
Ensure all required agreement information for pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers is accurately entered into the Express Scripts Canada system in a timely manner.
Process and update provider modifications and terminations across all benefit areas accurately and within established timelines.
Respond to inquiries from providers, associations, and software vendors in a professional, supportive, and customer‑focused manner, in their preferred language.
Collaborate with team members and support additional team deliverables as needed.
Contribute to upcoming project work and perform other duties as assigned.

What We’re Looking For

Post‑secondary school diploma or equivalent required.
Minimum of 2-3 years of experience working in an office and/or customer service environment.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and Adobe Reader and Writer.
Excellent written and verbal communication skills, with bilingual proficiency in English and French as an asset.
Strong customer service focus.
Ability to accurately enter, update, and maintain data in electronic systems or databases.
Strong interpersonal skills, with the ability to work independently with minimal supervision as well as collaboratively in a team environment.
Flexibility in adapting to new situations and change.
Ability to follow clear instructions, standard procedures, and established workflows.
Results‑oriented with strong attention to detail and accuracy when performing repetitive tasks.
Thorough understanding of quality assurance principles and the delivery of service excellence.
Demonstrates initiative by learning processes, procedures, and various benefit areas, and displays self‑motivation to grasp new concepts quickly
Excellent organizational skills, effective time management, and the ability to shift priorities while working within established timelines.
Knowledge of healthcare/pharmacy, medical supplies and equipment, mental health care, vision care, or dental benefit administration and claims processing is an advantage.

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Review and validate provider agreements, maintain accurate provider records, and process provider updates and terminations across benefit areas. Respond to provider and vendor inquiries, perform quality checks, and support team and project deliverables.

Requirements

A post-secondary diploma or equivalent and 2–3 years of office or customer service experience are required. Candidates should be proficient with Microsoft Office and Adobe tools, have strong communication and customer service skills, and be accurate, organized, and adaptable; healthcare benefits administration knowledge is an advantage.

Skills

Provider Relations
Customer Service
Data Entry
Data Accuracy
Quality Assurance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Written Communication
Verbal Communication
Attention to Detail
Time Management
Organization
Team Collaboration

Benefits

Benefits
Pension Plan
Career Development Opportunities
Advancement Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Provider Relations
Provider Agreements
Provider Database
Healthcare Benefits
Pharmacy Benefits
Medical Supplies And Equipment
Mental Health Care
Vision Care
Dental Benefits
Claims Processing
Provider Registration
Agreement Validation
Data Entry
Data Maintenance
Quality Assurance
Customer Service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Adobe Reader
Adobe Writer
Bilingual Communication
Administrative Support
Federal Enhanced Reliability Clearance

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