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Added 37 mins ago
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Manager II, HSE
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is seeking a HSE Manager to join our HSE team at our Air Products project in Edmonton, AB.
Added 37 mins ago
M
Metro Estimating Lead
Microsoft
Goodwood, ON · Toronto, ON
- Full-time
…Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and…
Added 37 mins ago
RU
Advisory Manager - Cyber Strategy
RSM US LLP
Toronto, ON
- Full-time
RSM is seeking a Cyber Strategy Advisory Manager to lead large-scale cybersecurity assessments, program transformations, and technology-enabled implementations for complex clients. This…
Added 37 mins ago
UO
Administrative Clerk
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $4,442 to $4,877 CAD / month
- Full-time
Community Relations and Communications | Campus Security | Safety & Risk Services | VP Finance and Operations
Added 37 mins ago
EC
Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business…
Added 53 mins ago
BH
Non-Profit Portfolio Manager
BC Housing
Burnaby, BC
- Full-time
Reporting to the Regional Director, the Non-Profit Portfolio Manager (NPPM) fosters collaborative partnerships with housing and service providers to provide the highest quality of stable,…
Added 1 hour ago
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Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
Make recommendations to the client regarding their portfolio's construction, security selection, monitoring, and rebalancing
Added 1 hour ago
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Sr. Staff Technical Program Manager - Ads (Canada )
Shopify
Canada
- Full-time
…that improve visibility, decision-making, launch readiness, risk management, and execution predictability. Identify recurring bottlenecks and eliminate operational toil through better…
Added 1 hour ago
SG
Drill & Blast Specialist
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Reporting directly to the Mine Manager, the Drill & Blast Specialist supports the safe and efficient execution of drilling and blasting activities at the Eskay Creek open-pit mine. The role…
Added 1 hour ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
A premium defined benefit pension plan, ensuring long-term financial security
Added 1 hour ago
IH
Project Manager | Major Capital Projects
Interior Health Authority
Kamloops, BC
- Full-time
Interior Health is looking for an experienced Project Manager, Major Capital Projects to join our team on a full time permanent basis.
Added 1 hour ago
CS
Project Manager - Information and Communications Technology/ Chef de Projet - Technologies de l'information et de la Communication
Canadian Standards Association
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- $88,260 to $100,000 CAD / year
- Full-time
CSA Group has an immediate opportunity for a Project Manager, Information and Communications Technology (ICT) reporting to the Program Manager, Data and Agri-Food.
Added 1 hour ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Designs, builds, and supports MuleSoft integrations, including API-led connectivity, DataWeave transformations, API Manager policies, and runtime deployment and monitoring.
Added 1 hour ago
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Service Delivery Manager
Avanade
Toronto, ON
- Full-time
Ensure compliance with audit, security, risk, and operational governance standards.
Added 2 hours ago
RB
Senior Manager, Operational Risk / IT Risk and Compliance
Royal Bank of Canada
Toronto, ON
- Full-time
Senior Manager Operational Risk / IT Risk and Compliance is responsible for supporting the management of Operational Risk and Technology / Cyber Risk supporting the broader Payments…
Added 2 hours ago
NH
Mental Health Counsellor - NH Scarborough
Nisa Helpline
Toronto, ON · Scarborough, ON
- Full-time
Reports to Home Manager Location Nisa Homes Scarborough
Added 2 hours ago
ES
Junior Security Analyst
eHealth Saskatchewan
Saskatoon, SK
- Full-time
As a Junior Security Analyst – Governance, Risk & Compliance (GRC), you’ll help protect the information and digital services that Saskatchewan’s health system relies on. You’ll assess…
Added 2 hours ago
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(CAN) Asset Protection Associate
Walmart
Calgary, AB
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 2 hours ago
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Senior IT Auditor
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager, Technology Internal Audit the Senior IT Internal Auditor is responsible for facilitating a systematic and ongoing internal evaluation of risk management, internal…
Added 2 hours ago
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Project Field Coordinator, Mine
Nutrien
Vanscoy, SK
- Full-time
Coordinate and support Project Manager during contractor onboarding, mobilization, access, work-area readiness and integration with site requirements
Added 2 hours ago
PC
Clinical Quality & Safety Senior Consultant
Primary Care Alberta
AB · Alberta, Canada
- Full-time
Preference will be given to those with five (5) years patient safety or investigation experience in a Safety or Risk Manager role.
Added 2 hours ago
VS
Director of Building Services - The Shores of Port Credit Retirement Residence (2026-10974)
Verve Senior Living
Mississauga, ON
- Full-time
…mechanical, life safety, generators, elevators, pool/spa, and security…
Added 2 hours ago
Digital Risk Senior Manager
EY
Vancouver, BC
…high level client personnel to analyze, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Risk Assurance…
Added 3 hours ago
GA
Customer Success Manager, Enterprise
GC AI
Canada
- Full-time
As a Customer Success Manager at GC AI, you will own two critical moments in the customer lifecycle: onboarding and renewal. You will help legal teams adopt AI in their daily work by…
Added 3 hours ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract

Express Scripts Canada

Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $60.00 to $65.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $60.00 to $65.00.
Job type: Full-time
Workplace: Hybrid
Apply by: Nov 26, 2026
Experience: 3 years of progressive leadership experience, including team management, coaching, performance management and operation oversight.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: Senior Manager PA and DPM contract

Location: Mississauga, ON

Employment Type: Contract

Reason for Vacancy: Replacement – interim assignment

Work Arrangement: Hybrid

Department Name

Pay Type: Hourly

Pay Range: $60.00 to $65.00.

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary

Express Scripts Canada’s (ESC) Clinical Services team is responsible for the creation, enhancement and maintenance of ESC’s drug formularies, clinical programs and healthcare technology databases (drug, health and dental). The Clinical Services team works closely with the Account Management team to support clients’ PBM needs and provides clinical input on any organizational projects or initiatives requiring clinical knowledge.

The Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will report to the Director, Clinical Services and be responsible for leading and executing strategies pertaining to Prior Authorization and drug plan management services.

As part of the Clinical Services department, this position will also serve as a clinical advisor to the organization and provide leadership to ESC to ensure innovation amongst a competitive landscape.

This position carries accountability for service delivery and SLA performance while driving transformative and sustainable initiatives aimed at improving client-facing service offering and modernization. Responsibilities include directing operations, creating, executing and managing procedures and resolution of customer complaints and inquiries.

Key Responsibilities

Leadership & Management

Lead the PA and DPM teams in delivering annual strategic objectives, with progress monitored through defined milestones, service-level performance, quality measures and project outcomes.
Foster a growth-oriented culture through coaching and mentoring to expand team proficiency, skill development and cross training to create bench strength and alignment with corporate goals
Lead change-management activities by assessing operational impacts, documenting key risks and mitigation plans, and monitoring implementation progress to support timely adoption.

Strategy

Partner with the Director to define the vision and strategy for the PA and DPM teams and translate priorities into a documented roadmap with owners, milestones, timelines and success measures.
Provide strategic direction and clinical expertise to guide the implementation, communication, education and maintenance of ESC’s Prior Authorization program

Operations

Own end-to-end delivery of PA and DPM operations, ensuring SLAs and quality standards are consistently met across clients.
Develop ongoing operational metrics and performance indicators to monitor performance, workload and productivity and ensure visibility on status of service and trends.
Identify, prioritize and implement process improvements that reduce manual or low-value work, increase team capacity and expand the volume or scope of services delivered; track results using agreed efficiency, quality and capacity measures.
Oversee the onboarding of new clients for Prior Authorization program and support post-implementation activities.
Serve as the subject matter expert for complex internal and external requests; review clinical and plan information, make or recommend coverage decisions within delegated authority and applicable guidelines, and document and communicate the rationale to relevant stakeholders.

What We’re Looking For

BS in Pharmacy or Doctor of Pharmacy required
Licensed to practice pharmacy in Canada required
Minimum five years of experience in pharmacy benefit management, private healthcare insurance, drug plan management or a related field is preferred.
3 years of progressive leadership experience, including team management, coaching, performance management and operation oversight.
Advanced clinical training or a relevant certification is preferred; an MBA or comparable graduate-level business qualification is an asset.
Demonstrated ability to organize and prioritize multiple initiatives; communicate clearly in written, verbal and presentation formats; use standard business software; and analyze clinical, operational and research data to support recommendations.
Ability to collaborate effectively in team environment and effectively manage multiple projects simultaneously. Excels at fostering cross functional teamwork and partnerships
Demonstrated resourcefulness in identifying operational risks, evaluating practical solutions with the team and implementing preventive actions before service, quality or timeline commitments are affected.
Self-starter able to work in a dynamic, fast paced environment and make independent decisions
Proven skills in time management, planning, prioritization, change management and employee performance management
Strong client service focus through adaptability, flexibility and a commitment to quality
Bilingual; Fluent in French and English (verbal and written) is an asset

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal candidates should apply before November 2, 2026.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Lead the Prior Authorization and Drug Plan Management teams, setting strategy and overseeing clinical program delivery, client onboarding, service levels, quality, and operational performance. Drive team development, change management, and process improvements, and advise on complex clinical and coverage requests.

Requirements

A Bachelor of Science in Pharmacy or Doctor of Pharmacy and a license to practice pharmacy in Canada are required. The role prefers at least five years of relevant industry experience and requires three years of progressive leadership experience; advanced clinical training or certification is preferred, and an MBA or comparable graduate qualification is an asset.

Skills

Pharmacy Benefit Management
Prior Authorization
Drug Plan Management
Clinical Expertise
Team Leadership
Coaching And Mentoring
Operations Management
Process Improvement
Change Management
Client Service
Project Management
Performance Management
Data Analysis
Risk Management
Cross-Functional Collaboration

Benefits

Benefits
Pension Plan
Career Development Opportunities
Advancement Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Benefit Management
Prior Authorization
Drug Plan Management
Clinical Services
Drug Formularies
Clinical Programs
Healthcare Technology Databases
Pharmacy
Pharmacist License
Service-Level Agreements
Operational Metrics
Quality Measures
Client Onboarding
Coverage Decisions
Change Management
Process Improvement
Performance Management
Risk Mitigation
Clinical Data Analysis
Operational Data Analysis
Project Management
Team Coaching
Cross-Functional Collaboration
French-English Bilingualism
Enhanced Reliability Clearance

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