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Added 2 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
…ideal candidate brings a strong background in relationship management, operational execution, and cross-functional leadership. In this role, they will utilize data-driven insights to guide…
Added 2 mins ago
EK
Project Manager, Facilities
Earls Kitchen + Bar
Vancouver, BC
- $80,000 CAD / year
- Full-time
At Earls Kitchen + Bar, we’re looking for a Project Manager to join our Facilities team and take ownership of high-impact maintenance, repair, and improvement projects across our…
Added 2 mins ago
NC
Manager, Facilities and Maintenance (26-42)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
The successful candidate will be able to lead and motivate a team of specialists in a progressive departmental team environment. They will also have interpersonal skills, well-developed…
Added 2 mins ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 2 mins ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 2 mins ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Work Experience: Experience in project and team management, clinical experience is an important asset
Added 2 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…safety and appropriateness of medications. A small, dynamic team with a big mission, our work and achievements span provinces and range from public awareness campaigns to healthcare…
Added 2 mins ago
AI
Embedded Systems & Drone Security R&D Intern
Arkion Identity Systems
Toronto, ON · Greater Toronto Area, Canada
- Internship
Work directly with the project lead to research and prototype identity management embedded in drones, progressing from simulation to a working hardware prototype.
Added 2 mins ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 2 mins ago
SH
Project Manager External
Siemens Healthineers
Mississauga, ON
- Full-time
The project manager is responsible to independently lead and manage multiple projects of moderate to high complexity. Works closely with sponsors, process owners and subject matter experts…
Added 17 mins ago
UO
Scrum Master and Project Manager
University of Waterloo
Waterloo, ON
- Full-time
Ensures team(s) use time efficiently and effectively by using visual management techniques, time boxing events, clarifying how actions will lead to outcomes, and aligning activities across…
Added 17 mins ago
J
Project Manager (Engineering)
Jobgether
Canada
- $100,000 to $140,000 CAD / year
- Full-time
Are you an experienced engineering project manager ready to lead complex projects and make a tangible impact across industrial sectors? This full-time opportunity offers the chance to…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Lethbridge, AB
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Lethbridge, AB
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
WI
Asset Management Consultant
WSP in Canada
Canada
- Full-time
As an Asset Management Advisor, reporting to a regional team lead, you will be expected to actively contribute to our Canadian Asset Management Strategy, which is key to our WSP growth in…
Added 32 mins ago
J
Information Security Program Manager
Jobgether
Canada
- Full-time
In this role, you will lead information security programs that protect critical systems, sensitive data, and business operations across multiple client environments. You will combine…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
St. John's, NL
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Kelowna, BC
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Sault Ste. Marie, ON
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Prince George, BC
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Kamloops, BC
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
MC
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck Canada
Charlottetown, PE
- Full-time
We are seeking an experienced Manager, Supply Chain Management to lead the Supply Chain function at our companies Animal Health manufacturing site in Prince Edward Island.
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
Vernon, BC
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…
Added 32 mins ago
KC
Manager, National CPA Program (12 months secondment)
KPMG Canada
North Bay, ON
- Full-time
The Audit Center team is seeking to hire a manager, who will act as key to coordinating and overseeing operational delivery activities for specialized CPA candidate programs. This role…

Express Scripts Canada

Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $60.00 to $65.00. · Full-time

Apply About employer

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Job details

Pay: Pay Range: $60.00 to $65.00.
Job type: Full-time
Workplace: Hybrid
Apply by: Nov 26, 2026
Experience: 3 years of progressive leadership experience, including team management, coaching, performance management and operation oversight.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: Senior Manager PA and DPM contract

Location: Mississauga, ON

Employment Type: Contract

Reason for Vacancy: Replacement – interim assignment

Work Arrangement: Hybrid

Department Name

Pay Type: Hourly

Pay Range: $60.00 to $65.00.

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary

Express Scripts Canada’s (ESC) Clinical Services team is responsible for the creation, enhancement and maintenance of ESC’s drug formularies, clinical programs and healthcare technology databases (drug, health and dental). The Clinical Services team works closely with the Account Management team to support clients’ PBM needs and provides clinical input on any organizational projects or initiatives requiring clinical knowledge.

The Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will report to the Director, Clinical Services and be responsible for leading and executing strategies pertaining to Prior Authorization and drug plan management services.

As part of the Clinical Services department, this position will also serve as a clinical advisor to the organization and provide leadership to ESC to ensure innovation amongst a competitive landscape.

This position carries accountability for service delivery and SLA performance while driving transformative and sustainable initiatives aimed at improving client-facing service offering and modernization. Responsibilities include directing operations, creating, executing and managing procedures and resolution of customer complaints and inquiries.

Key Responsibilities

Leadership & Management

Lead the PA and DPM teams in delivering annual strategic objectives, with progress monitored through defined milestones, service-level performance, quality measures and project outcomes.
Foster a growth-oriented culture through coaching and mentoring to expand team proficiency, skill development and cross training to create bench strength and alignment with corporate goals
Lead change-management activities by assessing operational impacts, documenting key risks and mitigation plans, and monitoring implementation progress to support timely adoption.

Strategy

Partner with the Director to define the vision and strategy for the PA and DPM teams and translate priorities into a documented roadmap with owners, milestones, timelines and success measures.
Provide strategic direction and clinical expertise to guide the implementation, communication, education and maintenance of ESC’s Prior Authorization program

Operations

Own end-to-end delivery of PA and DPM operations, ensuring SLAs and quality standards are consistently met across clients.
Develop ongoing operational metrics and performance indicators to monitor performance, workload and productivity and ensure visibility on status of service and trends.
Identify, prioritize and implement process improvements that reduce manual or low-value work, increase team capacity and expand the volume or scope of services delivered; track results using agreed efficiency, quality and capacity measures.
Oversee the onboarding of new clients for Prior Authorization program and support post-implementation activities.
Serve as the subject matter expert for complex internal and external requests; review clinical and plan information, make or recommend coverage decisions within delegated authority and applicable guidelines, and document and communicate the rationale to relevant stakeholders.

What We’re Looking For

BS in Pharmacy or Doctor of Pharmacy required
Licensed to practice pharmacy in Canada required
Minimum five years of experience in pharmacy benefit management, private healthcare insurance, drug plan management or a related field is preferred.
3 years of progressive leadership experience, including team management, coaching, performance management and operation oversight.
Advanced clinical training or a relevant certification is preferred; an MBA or comparable graduate-level business qualification is an asset.
Demonstrated ability to organize and prioritize multiple initiatives; communicate clearly in written, verbal and presentation formats; use standard business software; and analyze clinical, operational and research data to support recommendations.
Ability to collaborate effectively in team environment and effectively manage multiple projects simultaneously. Excels at fostering cross functional teamwork and partnerships
Demonstrated resourcefulness in identifying operational risks, evaluating practical solutions with the team and implementing preventive actions before service, quality or timeline commitments are affected.
Self-starter able to work in a dynamic, fast paced environment and make independent decisions
Proven skills in time management, planning, prioritization, change management and employee performance management
Strong client service focus through adaptability, flexibility and a commitment to quality
Bilingual; Fluent in French and English (verbal and written) is an asset

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal candidates should apply before November 2, 2026.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Lead the Prior Authorization and Drug Plan Management teams, setting strategy and overseeing clinical program delivery, client onboarding, service levels, quality, and operational performance. Drive team development, change management, and process improvements, and advise on complex clinical and coverage requests.

Requirements

A Bachelor of Science in Pharmacy or Doctor of Pharmacy and a license to practice pharmacy in Canada are required. The role prefers at least five years of relevant industry experience and requires three years of progressive leadership experience; advanced clinical training or certification is preferred, and an MBA or comparable graduate qualification is an asset.

Skills

Pharmacy Benefit Management
Prior Authorization
Drug Plan Management
Clinical Expertise
Team Leadership
Coaching And Mentoring
Operations Management
Process Improvement
Change Management
Client Service
Project Management
Performance Management
Data Analysis
Risk Management
Cross-Functional Collaboration

Benefits

Benefits
Pension Plan
Career Development Opportunities
Advancement Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Benefit Management
Prior Authorization
Drug Plan Management
Clinical Services
Drug Formularies
Clinical Programs
Healthcare Technology Databases
Pharmacy
Pharmacist License
Service-Level Agreements
Operational Metrics
Quality Measures
Client Onboarding
Coverage Decisions
Change Management
Process Improvement
Performance Management
Risk Mitigation
Clinical Data Analysis
Operational Data Analysis
Project Management
Team Coaching
Cross-Functional Collaboration
French-English Bilingualism
Enhanced Reliability Clearance

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