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Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 4 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 4 hours ago
UO
Senior Workday Architect
University of Waterloo
Waterloo, ON
- Full-time
The Senior Workday Architect is the design authority for the University’s Workday platform. The role establishes and governs platform architecture, configuration principles, integration…
Added 5 hours ago
SP
Senior Sales Director - Aerospace and Defence
Solace Power
Mount Pearl, NL
- Full-time
The Senior Sales Director – Aerospace & Defence will lead Solace Power’s sales and business development activities across the aerospace and defence market. This role is responsible for…
Added 6 hours ago
PC
Data & AI Transformation Director
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable…
Added 6 hours ago
AS
Lead Analyst, IT Vendor Management - P5
Apex Systems
Toronto, ON
- $100 to $115 USD / hour
- Contract
Reporting to the Senior Director, Enterprise IT Vendor Management Office (VMO) within Technology's Operational Excellence and Governance organization, the Vendor Lead, Enterprise IT VMO…
Added 7 hours ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
…people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM)…
Added 8 hours ago
CU
Senior HR Advisor - Projects
Concordia University of Edmonton
AB · Edmonton, AB
- Full-time
Reporting to the Director, Human Resources, the Senior HR Advisor - Major Projects provides senior HR advisory support and leads organizational development, workforce planning, change…
Added 9 hours ago
M
Marketing Lead, Brand & Revenue
MPOYNT
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
MPOYNT is a bootstrapped, high-growth technology services company specializing in Endpoint Management and Field IT Solutions. We serve enterprise clients across North America and are…
Added 9 hours ago
W
Senior Manager, Supply Chain
Worley
Calgary, AB
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads the delivery of integrated supply chain activities from planning and strategy development through…
Added 9 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 10 hours ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
…people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM)…
Added 10 hours ago
C
Senior Director, Transaction Management
CBRE
Toronto, ON
- Full-time
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Added 10 hours ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
The Director, IT leads day-to-day delivery of technology services and operational security. Reporting to the VP Finance, IT and Risk, this role is YWCA's senior technology leader, setting…
Added 10 hours ago
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Defence Consulting Expert
CGI
Ottawa, ON
- Full-time
CGI is seeking a Director Consulting Expert – Defence to support and expand our defence consulting and IT services business in Canada. This role combines senior client engagement, strategic…
Added 10 hours ago
TM
Asst Contr & Sr Mgr Acct&Repo
Toronto Metropolitan University
Toronto, ON
- Full-time
…faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected…
Added 11 hours ago
A
Director, Energy Advisory
AECOM
Calgary, AB
- Full-time
The Director will work with senior and executive-level clients to define complex and often ambiguous business problems, shape solutions ahead of formal procurement, originate and convert…
Added 11 hours ago
CH
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
…people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM)…
Added 12 hours ago
KS
Engineering Manager - Industrial Automation & Power Systems
Kinetic Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $170,000 to $190,000 CAD / year
- Full-time
…control technologies. Based in the Greater Vancouver Area, this senior leadership role will oversee the design, integration, standardization, and delivery of complex industrial electrical…
Added 12 hours ago
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Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable…
Added 12 hours ago
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Product Owner, Wealth Digital Experience
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Vancouver, BC · Mississauga, ON · Toronto, ON
- Full-time
As a Product Owner, Wealth Digital Experience on the Fidelity Wealth team, you will be responsible for representing the business unit’s priorities and managing product delivery on a…
Added 12 hours ago
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Marketing Manager, Global Marketing, Consulting (24 Month Secondment/Fixed Term Contract)
KPMG
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- Full-time
…Audit and Advisory to ensure KPMG can provide the best possible solutions to the marketplace. Our focus is on strengthening client relationships, supporting business growth, and reinforcing…
Added 12 hours ago
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Solution Architect
Aviso
Toronto, ON
- $150,000 to $168,000 CAD / year
- Full-time
Reporting to the Director, Technical Delivery and Architecture, the Solution Architect is responsible for developing and delivering technology architecture and design strategies and…
Added 12 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 12 hours ago
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Director, IT - Virtù Hospitality
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Express Scripts Canada

Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada

Mississauga, ON, Canada

Hybrid

Pay Range: $60.00 to $65.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $60.00 to $65.00.
Job type: Full-time
Workplace: Hybrid
Apply by: Nov 26, 2026
Experience: 3 years of progressive leadership experience, including team management, coaching, performance management and operation oversight.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: Senior Manager PA and DPM contract

Location: Mississauga, ON

Employment Type: Contract

Reason for Vacancy: Replacement – interim assignment

Work Arrangement: Hybrid

Department Name

Pay Type: Hourly

Pay Range: $60.00 to $65.00.

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary

Express Scripts Canada’s (ESC) Clinical Services team is responsible for the creation, enhancement and maintenance of ESC’s drug formularies, clinical programs and healthcare technology databases (drug, health and dental). The Clinical Services team works closely with the Account Management team to support clients’ PBM needs and provides clinical input on any organizational projects or initiatives requiring clinical knowledge.

The Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will report to the Director, Clinical Services and be responsible for leading and executing strategies pertaining to Prior Authorization and drug plan management services.

As part of the Clinical Services department, this position will also serve as a clinical advisor to the organization and provide leadership to ESC to ensure innovation amongst a competitive landscape.

This position carries accountability for service delivery and SLA performance while driving transformative and sustainable initiatives aimed at improving client-facing service offering and modernization. Responsibilities include directing operations, creating, executing and managing procedures and resolution of customer complaints and inquiries.

Key Responsibilities

Leadership & Management

Lead the PA and DPM teams in delivering annual strategic objectives, with progress monitored through defined milestones, service-level performance, quality measures and project outcomes.
Foster a growth-oriented culture through coaching and mentoring to expand team proficiency, skill development and cross training to create bench strength and alignment with corporate goals
Lead change-management activities by assessing operational impacts, documenting key risks and mitigation plans, and monitoring implementation progress to support timely adoption.

Strategy

Partner with the Director to define the vision and strategy for the PA and DPM teams and translate priorities into a documented roadmap with owners, milestones, timelines and success measures.
Provide strategic direction and clinical expertise to guide the implementation, communication, education and maintenance of ESC’s Prior Authorization program

Operations

Own end-to-end delivery of PA and DPM operations, ensuring SLAs and quality standards are consistently met across clients.
Develop ongoing operational metrics and performance indicators to monitor performance, workload and productivity and ensure visibility on status of service and trends.
Identify, prioritize and implement process improvements that reduce manual or low-value work, increase team capacity and expand the volume or scope of services delivered; track results using agreed efficiency, quality and capacity measures.
Oversee the onboarding of new clients for Prior Authorization program and support post-implementation activities.
Serve as the subject matter expert for complex internal and external requests; review clinical and plan information, make or recommend coverage decisions within delegated authority and applicable guidelines, and document and communicate the rationale to relevant stakeholders.

What We’re Looking For

BS in Pharmacy or Doctor of Pharmacy required
Licensed to practice pharmacy in Canada required
Minimum five years of experience in pharmacy benefit management, private healthcare insurance, drug plan management or a related field is preferred.
3 years of progressive leadership experience, including team management, coaching, performance management and operation oversight.
Advanced clinical training or a relevant certification is preferred; an MBA or comparable graduate-level business qualification is an asset.
Demonstrated ability to organize and prioritize multiple initiatives; communicate clearly in written, verbal and presentation formats; use standard business software; and analyze clinical, operational and research data to support recommendations.
Ability to collaborate effectively in team environment and effectively manage multiple projects simultaneously. Excels at fostering cross functional teamwork and partnerships
Demonstrated resourcefulness in identifying operational risks, evaluating practical solutions with the team and implementing preventive actions before service, quality or timeline commitments are affected.
Self-starter able to work in a dynamic, fast paced environment and make independent decisions
Proven skills in time management, planning, prioritization, change management and employee performance management
Strong client service focus through adaptability, flexibility and a commitment to quality
Bilingual; Fluent in French and English (verbal and written) is an asset

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal candidates should apply before November 2, 2026.

Express Scripts Canada Is a Cigna Company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

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More about this job

Responsibilities

Lead the Prior Authorization and Drug Plan Management teams, setting strategy and overseeing clinical program delivery, client onboarding, service levels, quality, and operational performance. Drive team development, change management, and process improvements, and advise on complex clinical and coverage requests.

Requirements

A Bachelor of Science in Pharmacy or Doctor of Pharmacy and a license to practice pharmacy in Canada are required. The role prefers at least five years of relevant industry experience and requires three years of progressive leadership experience; advanced clinical training or certification is preferred, and an MBA or comparable graduate qualification is an asset.

Skills

Pharmacy Benefit Management
Prior Authorization
Drug Plan Management
Clinical Expertise
Team Leadership
Coaching And Mentoring
Operations Management
Process Improvement
Change Management
Client Service
Project Management
Performance Management
Data Analysis
Risk Management
Cross-Functional Collaboration

Benefits

Benefits
Pension Plan
Career Development Opportunities
Advancement Opportunities
Flexible Work Options
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy Benefit Management
Prior Authorization
Drug Plan Management
Clinical Services
Drug Formularies
Clinical Programs
Healthcare Technology Databases
Pharmacy
Pharmacist License
Service-Level Agreements
Operational Metrics
Quality Measures
Client Onboarding
Coverage Decisions
Change Management
Process Improvement
Performance Management
Risk Mitigation
Clinical Data Analysis
Operational Data Analysis
Project Management
Team Coaching
Cross-Functional Collaboration
French-English Bilingualism
Enhanced Reliability Clearance

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