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Added 5 mins ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced Product Manager to lead the design and evolution of brokerage clearing and settlement systems supporting the Canadian securities market. This role sits at the…
Added 6 mins ago
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Human Capital Manager, Consulting
PwC
Toronto, ON
- Full-time
As a Human Capital (HC) Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues and support our people experience. Working closely with staff and…
Added 6 mins ago
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Associate Wealth Advisor / Financial Planner
RBC
Vancouver, BC
- Full-time
…team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm.…
Added 6 mins ago
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Relationship Manager, Business Markets
RBC
Berthierville, QC · Joliette, QC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 6 mins ago
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Team Operations Lead
RBC
Vernon, BC
- Full-time
By providing exceptional support to a high performing Private Investment Management team, you will help manage business and operations within the team. You will play a key role in executing…
Added 6 mins ago
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Senior Manager, Risk Management & Compliance
RBC
Halifax, NS · Toronto, ON
- Full-time
The Senior Manager, Risk Management & Compliance is responsible for developing and implementing global risk management reports, systems, and processes to minimize investments risks. Applies…
Added 6 mins ago
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Manager, Enterprise Hedge Accounting, NIH
RBC
Toronto, ON
- Full-time
The Manager, Enterprise Hedge Accounting will manage the financial control responsibilities in the Enterprise Hedge Accounting with the objective of delivering timely, accurate and reliable…
Added 6 mins ago
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Senior Manager, ALM Market Risk
RBC
Toronto, ON
- Full-time
As a Senior Manager you will support ALM Risk's Market Risk mandate by overseeing Corporate Treasury and Capital Markets Treasury, as well as other banking book business activities which…
Added 6 mins ago
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Senior Project Manager, Strategic Execution
RBC
Toronto, ON
- Full-time
…are seeking a high-performing and motivated Senior Project Manager to join our team to lead the delivery of enterprise-wide strategic and regulatory initiatives. This role enables…
Added 6 mins ago
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Lead Application Administrator
RBC
Toronto, ON
- Full-time
Reporting to the Senior Manager, this role is responsible for assessing, researching, and analyzing business and technical application requirements to support and resolve systems issues…
Added 6 mins ago
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Client Advisor
RBC
Richibucto, NB
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 36 mins ago
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Rehabilitation Assistant
VitalHires
Victoria, BC
- Temporary
…is inherent in all aspects of this position. Reports to the Manager or designate. Under the general direction of the treating Staff Therapist, carries out individual and group therapeutic,…
Added 36 mins ago
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Branch Administrator
TK Elevator
Sudbury, ON · Greater Sudbury, ON
- Full-time
Support change initiatives including new system implementation
Added 1 hour ago
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Territory Sales Manager
PPG
Delta, BC
- Full-time
Develop an understanding of PPG's Automotive Refinish product portfolio and be able to provide technical support and guidance to customers. Conduct product demonstrations, trainings, and…
Added 1 hour ago
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Sales Manager (Western Canada)
PPG
Mississauga, ON
- Full-time
The Sales Manager drives sales growth, profitability, and team development within their designated region (Western Canada). You will lead a high-performing team of Refinish Collision…
Added 1 hour ago
MS
Accounting Analyst
Marberg Staffing
Toronto, ON
- Temporary
Position Reports To: Manager, Financial Reporting.
Added 1 hour ago
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Emergency Medical Technician
HealthCareersInSask.ca
Wilkie, SK
- Part-time
Job Description: Reporting to the Manager or designate for the area of province they are working, the Emergency Medical Services - EMT/PCP responds to emergency and non-emergency events,…
Added 1 hour ago
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Checker Dispatcher - London, ON
Voyago
London, ON
- Part-time
Reporting to Operations Manager, Dispatchers are responsible for providing a high degree of customer service while coordinating bookings. They identify customer needs, clarify information,…
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
Victoria, BC
- Full-time
A&W Restaurants in Victoria, BC, is seeking a Restaurant Manager to start immediately at our #16 3170 Tillicum Road location.
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
Colwood, BC
- Full-time
A&W Restaurants in Colwood, BC, is seeking a Restaurant Manager to start immediately at our 1778 Old Island Highway location.
Added 2 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and…
Added 2 hours ago
AA
Gestionnaire des garanties / Warranty Manager
Airbus Aircraft
Montreal, QC
- Full-time
Gestionnaire des garanties / Warranty Manager
Added 2 hours ago
MU
Case Manager Crisis Response
McGill University
Brown Student Serv.
- Full-time
Reporting directly to the Associate Director, Suicide Prevention and Crisis Management, the Case Manager in the Office of the Dean of Students (ODOS), Crisis Response (CMCR) plays a key…
Added 2 hours ago
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Senior Field Supervision Manager
Manulife
Burlington, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Senior Field Supervision Manager is a frontline supervision role responsible for Tier 1 daily supervisory activities for advisors registered with CIRO at Manulife Wealth Inc. The role…
Added 2 hours ago
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Investment Consulting Analyst
Aon
Vancouver, BC
- Full-time
Prepare presentations on investment topics (e.g. investment manager selection, investment manager structure, asset classes)

Extendicare

Customer Care Coordinator

Kitchener, ON, Canada
ParaMed Admin Office - WW (Manitou Dr.), Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

This is a replacement vacancy.

Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field staff.

The following opportunities are available:

(2) Overnight Part-Time vacancies from 10pm to 6am, working days include weekdays and alternating weekends.
(1) Part-Time Day vacancy must have open availability from 6am to 10pm on weekdays and every weekend.

If the following statements sound like you, then you might make a great Customer Care Representative!

I always provide the highest level of customer service.
I have exceptional telephone etiquette.
I can handle stressful and emotionally charged situations while maintaining a high level of customer service.
I am a good listener, and can communicate well, both written and verbally.
I have a strong desire to help others through public service.
I have experience with multitasking in a busy environment.
I am proficient with computers, and I have experience with Microsoft Office products.

Perks to the position:

Flexible scheduling
Health and dental benefits
Satisfaction of helping those in need
Competitive compensation

Qualifications

Completion of post-secondary education is an asset.
One year of administrative or office experience is preferred.
Intermediate software skills are required, software scheduling experience is also an asset.
Superior Customer service skills are necessary.
Ability to effectively communicate both through oral and written mediums.
Demonstrate compassion, tact and diplomacy when interacting with clients and their families.

Responsibilities

Answering all in-coming calls
Provide one-call service solution where applicable.
Triage the calls to forward to appropriate desk for response.
Provide a compassionate and understanding approach to client concern.
Feel good knowing you are making a difference in the lives of those that we provide care.

We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The Customer Care Coordinator acts as the primary point of contact for clients and field staff, matching clients with appropriate care providers. Responsibilities include answering incoming calls, providing one-call solutions, and triaging requests while maintaining a compassionate approach.

Requirements

Candidates should have at least one year of administrative or office experience and proficiency with Microsoft Office products. Post-secondary education is considered an asset, along with strong communication skills and the ability to handle stressful situations.

Skills

Customer service
Telephone etiquette
Multitasking
Microsoft Office
Scheduling
Communication
Active listening
Triage
Administrative support
Compassion
Diplomacy
Problem solving

Benefits

Health benefits
Dental benefits
Flexible scheduling

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Administrative
Scheduling
Microsoft Office
Home Health Care
Triage
Client Relations
Office Support
Healthcare
Communication
Public Service
Data Processing
Operations

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