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Added 1 hour ago
LA
Maintenance Coordinator
Longboard Architectural Products
Abbotsford, BC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Coordinator keeps our maintenance team supplied, organized, and ready to work. You'll manage spare parts and purchasing, keep our…
Added 1 hour ago
UO
Residence Admissions Clerk
University of Victoria
Victoria, BC
- Full-time
Under the direction of the Coordinator, Residence Admissions, the Residence Admissions Clerk performs a variety of functions requiring extensive knowledge and use of the Residence Services…
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse - Fellburn Care Centre
Fraser Health
Burnaby, BC
- Part-time
Communicates resident/client assessments and changes to Physicians, Resident/Client Care Coordinator, and the interdisciplinary team. Participates in care planning supporting decision…
Added 1 hour ago
FH
Registered Nurse, Surgical Services - Neurosciences - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…providers with a supportive leadership team? Come join our Surgical Services team at Royal Columbian Hospital. This is an exciting opportunity to build a strong knowledge base and…
Added 1 hour ago
FH
Registered Nurse, Medicine - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Burnaby Hospital plays an essential role to those living in the community by delivering a variety of health care services. Services and specialties include emergency medicine,…
Added 1 hour ago
NS
Customer Planner - eScope
Nova Scotia Power
NS · Sackville, Nova Scotia
- Full-time
Reporting to the Planning Coordinator Supervisor, you will be responsible for making effective decisions surrounding customer driven work requests. This involves developing effective…
Added 5 hours ago
SP
Family School Liaison Worker
St. Paul Education
St. Paul, AB
- Part-time
As a member of the Student Services team, the Family School Liaison Worker will collaborate with Division staff, school-based staff, and community service providers to promote mental…
Added 5 hours ago
PS
Casual Administrative Assistants
Prairie South School Division #210
Moose Jaw, SK
- Full-time
Duties: The Administrative Assistant provides a variety of general administrative and clerical services in the main office in the school.
Added 5 hours ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 1 Homeroom
York Region District School Board
Markham, ON
- Full-time
Faculty Advisor/Coordinator or Practicum Advisor that has observed and evaluated your teaching practice in a classroom setting;
Added 6 hours ago
AH
Registered Nurse - Transition Coordinator
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Assisted Living Alberta. Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative…
Added 6 hours ago
AH
Licensed Practical Nurse
Alberta Health Services
Leduc, AB
- Part-time
…welcome and endless possibilities in Leduc! At Alberta Health Services (AHS), we are currently looking for a Licensed Practical Nurse (LPN) to join the Family Medicine Unit at the Leduc…
Added 8 hours ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…reconciled across the entire project in conjunction with Project…
Added 8 hours ago
Conference and Events Coordinator
University of Saskatchewan
Saskatoon, SK
The conference and events coordinator provides administrative and coordination support for secretariat services delivered under contract with the Canadian Association for University…
Added 9 hours ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
…become a leading provider of electrical and civil engineering…
Added 10 hours ago
RG
Maintenance Coordinator - Full Time
Responsive Group Inc.
Prescott, ON
- Full-time
The Maintenance person reports to the Environmental Services Manager and is expected to perform general, routine maintenance and servicing operations throughout the home in accordance with…
Added 11 hours ago
FN
Training Coordinator I
Framatome North America
Pickering, ON
- Full-time
…operation - Framatome Canada has become a leading provider of services and engineering expertise for the Canadian and global CANDU market. Built on a strong reputation and a steadfast…
Added 12 hours ago
WF
Teller Services Coordinator - Grand Rapids, MI
Wintrust Financial Corporation
Grand Rapids, MB
- Full-time
Macatawa Bank, now part of the Wintrust Financial Corporation, is looking for top talent to join our team as a Teller Services Coordinator!
Added 12 hours ago
PP
Career Development Practitioner / Information Resource Specialist
People Plus Consulting Limited
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
…responsible for delivering mainly in-house with some outreach services to our clients and community partners. Under the direction of the Group and Resource Coordinator, they will be…
Added 12 hours ago
Social Media Assistant Volunteer - Gianna Centre
Catholic Social Services
Edmonton, AB
The social media volunteer works closely with the Gianna Centre Admin Assistant, Market Coordinator, and Manager to create engaging content for Gianna Centre’s social media presence.
Added 13 hours ago
LF
Mechanical Planner
L. Fournier & Fils
Thunder Bay, ON
- Full-time
Reporting to the Senior Planner and/or Planning Coordinator, the Mechanical Planner is responsible for developing maintenance schedules for the equipment fleet. The Planner ensures the…
Added 13 hours ago
GC
Catering Coordinator Full Time
Group Compass Ltee
Toronto, ON
- Full-time
Oversee, coordinate, and plan events, including banquets, luncheons, coffee services, venue and AV bookings and other various functions
Added 13 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
…Distributor for Ingersoll Rand compressed air products, parts, and services across British Columbia, Alberta, the Yukon, and Northwest…
Added 13 hours ago
C9
Mobile Studio Assistant
CFRU 93.3 FM
Guelph, ON
- Full-time
…as a distinct alternative to other available radio and media services and provide an ongoing connection between the University campus and the wider…
Added 14 hours ago
M
GWS Internal Wholesaler - Retail
Manulife
Toronto, ON · Waterloo, ON · Vancouver, BC
- Full-time
…building ideas. Working with an External Wholesaler and Territory Coordinator, you will be accountable for sales growth and relationship management within a defined…
Added 15 hours ago
NB
Business Coordinator
National Bank of Canada
Montreal, QC
- Full-time
A career as a Coordinator at National Bank, your ability to work in synergy with your colleagues and partners will be a key asset. In this role, you’ll optimize processes to help your…

Extendicare

Customer Care Coordinator

Kitchener, ON, Canada
ParaMed Admin Office - WW (Manitou Dr.), Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

This is a replacement vacancy.

Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field staff.

The following opportunities are available:

(2) Overnight Part-Time vacancies from 10pm to 6am, working days include weekdays and alternating weekends.
(1) Part-Time Day vacancy must have open availability from 6am to 10pm on weekdays and every weekend.

If the following statements sound like you, then you might make a great Customer Care Representative!

I always provide the highest level of customer service.
I have exceptional telephone etiquette.
I can handle stressful and emotionally charged situations while maintaining a high level of customer service.
I am a good listener, and can communicate well, both written and verbally.
I have a strong desire to help others through public service.
I have experience with multitasking in a busy environment.
I am proficient with computers, and I have experience with Microsoft Office products.

Perks to the position:

Flexible scheduling
Health and dental benefits
Satisfaction of helping those in need
Competitive compensation

Qualifications

Completion of post-secondary education is an asset.
One year of administrative or office experience is preferred.
Intermediate software skills are required, software scheduling experience is also an asset.
Superior Customer service skills are necessary.
Ability to effectively communicate both through oral and written mediums.
Demonstrate compassion, tact and diplomacy when interacting with clients and their families.

Responsibilities

Answering all in-coming calls
Provide one-call service solution where applicable.
Triage the calls to forward to appropriate desk for response.
Provide a compassionate and understanding approach to client concern.
Feel good knowing you are making a difference in the lives of those that we provide care.

We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The Customer Care Coordinator acts as the primary point of contact for clients and field staff, matching clients with appropriate care providers. Responsibilities include answering incoming calls, providing one-call solutions, and triaging requests while maintaining a compassionate approach.

Requirements

Candidates should have at least one year of administrative or office experience and proficiency with Microsoft Office products. Post-secondary education is considered an asset, along with strong communication skills and the ability to handle stressful situations.

Skills

Customer service
Telephone etiquette
Multitasking
Microsoft Office
Scheduling
Communication
Active listening
Triage
Administrative support
Compassion
Diplomacy
Problem solving

Benefits

Health benefits
Dental benefits
Flexible scheduling

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Administrative
Scheduling
Microsoft Office
Home Health Care
Triage
Client Relations
Office Support
Healthcare
Communication
Public Service
Data Processing
Operations

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