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Added 16 mins ago
KC
restaurant manager
Kimbab Cheonguk
Coquitlam, BC
- Full-time
Determine type of services to be offered and implement operational procedures
Added 16 mins ago
TH
Manager, restaurant
Tim Hortons Québec
Oromocto, NB
- Full-time
Ensure health and safety regulations are followed
Added 16 mins ago
EI
Spécialiste principal de la qualité
Emplo Inc.
Gatineau, QC
- Full-time
Reports to: Senior Manager, Risk and Compliance
Added 17 mins ago
Assistant Resident Manager (two-person team) Sherbrooke
Realstar
Sherbrooke, QC
Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential…
Added 17 mins ago
TM
Building Caretaker Part Time
Tribe Management inc
Vernon, BC
- $30 CAD / hour
- Part-time
Our Tribe Management division specializes in strata and rental management services. We are responsible for the day-to-day operation and management of residential & mixed-use properties in…
Added 31 mins ago
SI
Sales Associate
Staples Inc.
Calgary, AB
- Full-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 31 mins ago
T
Senior Group Manager, Audit - Cybersecurity (ATH 1099)
TD
Toronto, ON
- Full-time
People Manager role that generally manages a team of Audit professionals / specialists
Added 31 mins ago
T
Financial Crime Risk Investigative Analyst
TD
Toronto, ON
- Full-time
Contribute to the identification and implementation of new products, operating workflow, additional services/products/applications, or operational efficiencies.
Added 45 mins ago
P
restaurant assistant manager
Petro-Canada
Moncton, NB
- Full-time
Determine type of services to be offered and implement operational procedures
Added 45 mins ago
AC
Food Service Supervisor
Aramark Canada
Halifax, NS
- Full-time
…full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with…
Added 45 mins ago
TH
Lumber Sales Part Time - MISSISSAUGA BRITANNIA
The Home Depot Canada
Mississauga, ON
- Part-time
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Added 45 mins ago
SH
Health Care Aide - 2 South Ortho Trauma
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, Registered Nurse, Registered Psychiatric Nurse, and/or Licensed Practical nurse, the Health Care Aide acts as a member of the…
Added 45 mins ago
SH
Nurse 2 - 3rd Floor Special Care Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Directly accountable to the Manager, Health Services, the Registered Nurse provides registered nursing services for patient/residents, including those with complex and unpredictable health…
Added 46 mins ago
TS
Maintenance Tech I – Technicien(ne) de maintenance Ilities I
TD SYNNEX
Mississauga, ON
- Full-time
Assist with coordination of Maintenance Manager responsibilities.
Added 46 mins ago
OV
Systems Consultant, Information Technology - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
…collaboration, and end-user virtualization platforms. Reporting to the Manager, Technology Enablement, the Systems Consultant will contribute to enhancing the overall user experience and…
Added 46 mins ago
GF
Fit4Less Host - Moncton Main Street
GoodLife Fitness
Moncton, NB
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 46 mins ago
AU
Représentant Livreur / Route Sales Representative
Alsco Uniforms
Montreal, QC
- Full-time
Surveille et signale les activités de la concurrence. Maintient les ententes de services à jour et renouvelées.
Added 46 mins ago
AU
Directeur de district / District Manager
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Montreal, QC
- Full-time
…ventes croisées, offrir des échantillons de toutes les gammes de services ou de produits et assurer la rentabilité de la gamme de produits. Surveille et signale les activités de la…
Added 1 hour ago
S
Patient Admin Associate - A1 Amputee & Cardiovascular Rehab Programs - Regular Part-Time - 2026-18618 (2026-18618)
Sunnybrook
Toronto, ON
- Part-time
Provides secretarial and clerical support to the Patient Care Manager (PCM), Team Coordinator (TC) and Team members.
Added 1 hour ago
J
Assistant Maintenance Manager
JLL
Burnaby, BC
- Full-time
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…
Added 1 hour ago
AR
Guest Service Agent
Algonquin Resort
Regina, SK
- Part-time
Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
Added 1 hour ago
FH
Registered Nurse, Surgical Services - Inpatient, Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
…multi-phase project to increase the hospital's capacity, beds, and services. Read more here RCHRP Phase…
Added 1 hour ago
FH
Pediatric Psychiatric Liaison Nurse - CYYA Emergency Response Team MHFS
Fraser Health
Delta, BC · Langley (District), BC · Surrey, BC · White Rock, BC · Langley, British Columbia
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Added 1 hour ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Temporary
Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible…
Added 1 hour ago
LC
Field Representative – Canada
LabTest Certification Inc.
Oakville, ON
- Full-time
Coordinate inspection scheduling with SI’s Account Manager and/or with Department Manager

Extendicare

Customer Care Coordinator

Kitchener, ON, Canada
ParaMed Admin Office - WW (Manitou Dr.), Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

This is a replacement vacancy.

Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field staff.

The following opportunities are available:

(2) Overnight Part-Time vacancies from 10pm to 6am, working days include weekdays and alternating weekends.
(1) Part-Time Day vacancy must have open availability from 6am to 10pm on weekdays and every weekend.

If the following statements sound like you, then you might make a great Customer Care Representative!

I always provide the highest level of customer service.
I have exceptional telephone etiquette.
I can handle stressful and emotionally charged situations while maintaining a high level of customer service.
I am a good listener, and can communicate well, both written and verbally.
I have a strong desire to help others through public service.
I have experience with multitasking in a busy environment.
I am proficient with computers, and I have experience with Microsoft Office products.

Perks to the position:

Flexible scheduling
Health and dental benefits
Satisfaction of helping those in need
Competitive compensation

Qualifications

Completion of post-secondary education is an asset.
One year of administrative or office experience is preferred.
Intermediate software skills are required, software scheduling experience is also an asset.
Superior Customer service skills are necessary.
Ability to effectively communicate both through oral and written mediums.
Demonstrate compassion, tact and diplomacy when interacting with clients and their families.

Responsibilities

Answering all in-coming calls
Provide one-call service solution where applicable.
Triage the calls to forward to appropriate desk for response.
Provide a compassionate and understanding approach to client concern.
Feel good knowing you are making a difference in the lives of those that we provide care.

We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Apply About employer

More about this job

Responsibilities

The Customer Care Coordinator acts as the primary point of contact for clients and field staff, matching clients with appropriate care providers. Responsibilities include answering incoming calls, providing one-call solutions, and triaging requests while maintaining a compassionate approach.

Requirements

Candidates should have at least one year of administrative or office experience and proficiency with Microsoft Office products. Post-secondary education is considered an asset, along with strong communication skills and the ability to handle stressful situations.

Skills

Customer service
Telephone etiquette
Multitasking
Microsoft Office
Scheduling
Communication
Active listening
Triage
Administrative support
Compassion
Diplomacy
Problem solving

Benefits

Health benefits
Dental benefits
Flexible scheduling

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Administrative
Scheduling
Microsoft Office
Home Health Care
Triage
Client Relations
Office Support
Healthcare
Communication
Public Service
Data Processing
Operations

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