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Added 26 mins ago
CR
kitchen manager
Chuck's Roadhouse Bar & Grill
Toronto, ON · Etobicoke, ON
- Full-time
Supervise and co-ordinate activities of staff who prepare and portion food
Added 26 mins ago
J
Restaurant assistant manager
JobsMedia.io
Vancouver, BC
- Full-time
Added 26 mins ago
NA
Account Manager, Group Benefits
NFP, an Aon company (Canada)
Kitchener, ON
- Full-time
We’re looking for an Account Manager who will join as a key member of the group benefits service team. The AM will work autonomously and in collaboration with consultants and fellow AMs to…
Added 26 mins ago
JD
Kitchen staff
J D Wetherspoon
North Stormont, ON
- Full-time
opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.
Added 26 mins ago
JD
Bar staff
J D Wetherspoon
North Stormont, ON
- Full-time
opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.
Added 26 mins ago
NA
Claims Liaison, Commercial Insurance
NFP, an Aon company (Canada)
Windsor, ON
- Full-time
Typically, more than 10 years of industry and product line experience in a brokerage setting working as a Senior Client Manager or dedicated claims specialist
Added 26 mins ago
JD
Bar staff
J D Wetherspoon
North Stormont, ON
- Full-time
opportunities to move into team-leader, kitchen-shift-leader and/or pub-manager roles.
Added 26 mins ago
NA
Manager, Commercial SME
NFP, an Aon company (Canada)
Oshawa, ON
- Full-time
Our Small and Medium Enterprise (SME) Commercial Insurance team is seeking a full-time, permanent Manager to lead a team of SME Client Managers in a trusting, accountable, People First…
Added 26 mins ago
PH
Organ Donation Specialist, Transplant Coordination - BC Transplant
Provincial Health Services Authority
Vancouver, BC
- Part-time
Reporting to the Clinical Operations Manager, Organ Donation, the Organ Donation Specialist functions as an integral part of the Organ Donation and Hospital Development (ODHD) Team, and as…
Added 26 mins ago
UC
Student Records Manager
UHI Centre for History
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…responsibilities while enabling an excellent experience for students and…
Added 41 mins ago
E
gas station manager
Esso
Burton, BC
- Full-time
Recruit, hire and supervise staff and/or volunteers
Added 41 mins ago
OI
Evening ECE Instructor
Oxford International Education Group
Halifax, NS
- $26,208 USD / year
- Part-time
The PT Hybrid ECE Instructor (evenings) – ECE Program will support the Program Manager – ECE Program to oversee and be responsible for all Academics, Compliance, and Management of the ECE…
Added 41 mins ago
RG
Personal Support Worker - Part Time
Responsive Group Inc.
Windsor, ON
- Part-time
Monitor resident’s wellbeing and report changes in their physical, and emotional conditions to registered staff.
Added 41 mins ago
RG
Full Time Administrative/Nursing Assistant
Responsive Group Inc.
Prescott, ON
- Full-time
Ensures appropriate staffing patterns and effective utilization of staff and materials management.
Added 41 mins ago
KC
Shift manager - fast food restaurant
KFC Canada (Yum! Brands Subsidiary)
St. Stephen, NB
- Full-time
Supervise and co-ordinate activities of staff who prepare and portion food
Added 41 mins ago
M
Restaurant assistant manager
McDonald's
Port Hawkesbury, NS
- Full-time
Added 41 mins ago
GE
Little Chief Restaurant Host/Hostess
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Restaurant Manager or Shift Supervisor, the Host/Hostess is responsible for greeting and seating guests within the restaurant in a timely manner. Emphasis must be…
Added 41 mins ago
S
Restaurant manager
Subway
Burns Lake, BC
- Full-time
Added 41 mins ago
CC
Banquets and Catering Captain Part Time at Assiniboine Park
Compass Canada
Winnipeg, MB
- Part-time
Reporting to the General Manager, Banquets & Catering, the Banquet Captain will work with the Food Services Team to deliver great service and quality products to ensure our guests have a…
Added 55 mins ago
CM
Cafe Front-of-House Assistants
Cogges Manor Farm
Front of Yonge, ON
- Full-time
…to work on your own and as part of a team, support our Café manager, and show initiative with a positive, can-do attitude. You will be passionate about providing excellent customer service,…
Added 55 mins ago
OI
ECE Instructor
Oxford International
Halifax, NS
- $59,280 USD / year
- Full-time
ECE Instructor (full-time) – ECE Program will support the Program Manager – ECE Program to oversee and be responsible for all Academics, Compliance, and Management of the ECE Program;…
Added 55 mins ago
Director of Care
Optima Living
Red Deer, AB
Reporting to the General Manager, the Director of Care leads and oversees the delivery, quality, and coordination of resident care, ensuring compliance with regulatory standards and…
Added 55 mins ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 55 mins ago
Store Manager
JD Sports / Livestock / Size?
Kitchener, ON
Our Retail Team is looking for a Store Manager at our Fairview Park location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and…
Added 55 mins ago
Store Manager
JD Sports / Livestock / Size?
Toronto, ON
Our Retail Team is looking for a Store Manager at our Dufferin Mall location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and…

Extendicare

Customer Care Coordinator

Kitchener, ON, Canada
ParaMed Admin Office - WW (Manitou Dr.), Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

This is a replacement vacancy.

Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field staff.

The following opportunities are available:

(2) Overnight Part-Time vacancies from 10pm to 6am, working days include weekdays and alternating weekends.
(1) Part-Time Day vacancy must have open availability from 6am to 10pm on weekdays and every weekend.

If the following statements sound like you, then you might make a great Customer Care Representative!

I always provide the highest level of customer service.
I have exceptional telephone etiquette.
I can handle stressful and emotionally charged situations while maintaining a high level of customer service.
I am a good listener, and can communicate well, both written and verbally.
I have a strong desire to help others through public service.
I have experience with multitasking in a busy environment.
I am proficient with computers, and I have experience with Microsoft Office products.

Perks to the position:

Flexible scheduling
Health and dental benefits
Satisfaction of helping those in need
Competitive compensation

Qualifications

Completion of post-secondary education is an asset.
One year of administrative or office experience is preferred.
Intermediate software skills are required, software scheduling experience is also an asset.
Superior Customer service skills are necessary.
Ability to effectively communicate both through oral and written mediums.
Demonstrate compassion, tact and diplomacy when interacting with clients and their families.

Responsibilities

Answering all in-coming calls
Provide one-call service solution where applicable.
Triage the calls to forward to appropriate desk for response.
Provide a compassionate and understanding approach to client concern.
Feel good knowing you are making a difference in the lives of those that we provide care.

We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Apply About employer

More about this job

Responsibilities

The Customer Care Coordinator acts as the primary point of contact for clients and field staff, matching clients with appropriate care providers. Responsibilities include answering incoming calls, providing one-call solutions, and triaging requests while maintaining a compassionate approach.

Requirements

Candidates should have at least one year of administrative or office experience and proficiency with Microsoft Office products. Post-secondary education is considered an asset, along with strong communication skills and the ability to handle stressful situations.

Skills

Customer service
Telephone etiquette
Multitasking
Microsoft Office
Scheduling
Communication
Active listening
Triage
Administrative support
Compassion
Diplomacy
Problem solving

Benefits

Health benefits
Dental benefits
Flexible scheduling

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Administrative
Scheduling
Microsoft Office
Home Health Care
Triage
Client Relations
Office Support
Healthcare
Communication
Public Service
Data Processing
Operations

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