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Added 13 mins ago
SS
Server
Sienna Senior Living
Old Stittsville, ON · Stittsville, ON
- Part-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Server, you will support residents’…
Added 13 mins ago
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Cook - Permanent Part Time - Extendicare York
Extendicare
Sudbury, ON · LTC - York (York St.)
- Part-time
recognize achievement. As a valued member of our team, you can expect:
Added 13 mins ago
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Dietary Aide (DA) - Casual - Eaux Claires
Extendicare
Edmonton, AB
- Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 13 mins ago
E
Customer Service Coordinator
Extendicare
North Bay, ON · ParaMed Admin Office - NE (McIntyre St.)
- Full-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 13 mins ago
Program & Project Management Officer (BSS)
CityofOttawa
Ottawa, ON
Service: Transit Strat Comm&External Rel Service
Added 13 mins ago
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Bilingual Client Relationship Manager
Futurpreneur
Remote, Canada
- $69,000 CAD / year
- Full-time
- Remote
Added 13 mins ago
F
Bilingual Client Relationship Manager
Futurpreneur
Remote, Canada
- $69,000 CAD / year
- Full-time
- Remote
Added 13 mins ago
F
Bilingual Client Relationship Manager
Futurpreneur
Remote, Canada
- $69,000 CAD / year
- Full-time
- Remote
Added 13 mins ago
Senior Business Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 13 mins ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
…Manager Health Services, oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to patients/residents/clients. This position is responsible to lead and…
Added 13 mins ago
Health Care Aide - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 13 mins ago
Equipment Operator (Winter Works Period) (Antigonish) (4 Positions)
The Government of Nova Scotia
Antigonish, NS
You are flexible, self-motivated, and comfortable working in adverse weather conditions. As part of our team, you bring professionalism and hold a high standard for client service.
Added 13 mins ago
Project Engineer (Engineer 1-3) (Term) (Bible Hill)
The Government of Nova Scotia
Bible Hill, NS
As the ideal candidate, you are an effective team leader with strong supervisory skills. You are a self-motivated individual who works well independently with minimal supervision. You have…
Added 13 mins ago
UH
Registered Nurse - Progressive and Geriatric Rehabilitation Unit
University Health Network
Toronto, ON
- Part-time
Use theoretical and empirical knowledge and the input of team members to plan and implement care for patients admitted to LTLD/Geri Rehab and their families
Added 13 mins ago
UH
Personal Support Worker
University Health Network
Toronto, ON
- Contract
The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the…
Added 13 mins ago
UH
Registered Practical Nurse - Progressive and Geriatric Rehabilitation Unit
University Health Network
Toronto, ON
- Internship
An Interprofessional team helps them to manage their complex medical conditions and health issues to improve their overall well-being and restore their maximum level of independence. For…
Added 13 mins ago
UH
Registered Practical Nurse-Specialized Dementia Unit
University Health Network
Toronto, ON
- Contract
Use current theoretical and research knowledge and the input of team members to plan and implement care for patients and families
Added 13 mins ago
UH
Registered Nurse - Progressive and Geriatric Rehabilitation Unit
University Health Network
Toronto, ON
- Contract
Use theoretical and empirical knowledge and the input of team members to plan and implement care for patients admitted to LTLD/Geri Rehab and their families
Added 13 mins ago
UH
Registered Practical Nurse
University Health Network
Toronto, ON
- Full-time
As a member of the UHN and the Nursing Multi-disciplinary Team, the Registered Nurse practices in accordance with relevant legislation/standards, meeting the legal and ethical requirements…
Added 13 mins ago
UH
Registered Practical Nurse
University Health Network
Toronto, ON
- Full-time
As a member of UHN and the multi-disciplinary Team, the REGISTERED PRACTICAL NURSE practices in accordance with relevant legislation/standards, the UHN Professional Practice Model and the…
Added 13 mins ago
UH
Registered Nurse - Alternative Level of Care
University Health Network
Toronto, ON
- Part-time
As a member multi-disciplinary Team, the REGISTERED NURSE practices in accordance with relevant legislation/standards, the UHN Professional Practice Model and the mission and vision of…
Added 13 mins ago
UH
Registered Nurse - GIM Cardiology
University Health Network
Toronto, ON
- Full-time
As a member of the UHN multi-disciplinary Team, the REGISTERED NURSE practices in accordance with relevant legislation/standards, the UHN Professional Practice Model and the mission and…
Added 13 mins ago
Physiotherapist - Rehabilitation Services
Nova Scotia Health and IWK Health
Truro, NS
…physiotherapist reports to a Health Services Manager and as a member of a clinical team, the physiotherapist collaborated with colleagues to determine team goals and objectives,…
Added 13 mins ago
SH
Home Support Supervisor
Spectrum Health Care
Mississauga, ON
- $65,000 to $74,000 CAD / year
- Full-time
By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.
Added 13 mins ago
Seasonal Retail Sales Associate, Place Alexis-Nihon
Bell
Montreal, QC
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes…

Extendicare

Customer Service Coordinator

North Bay, ON, Canada
ParaMed Admin Office - NE (McIntyre St.), Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

Why you’ll love working here:

Celebration and Recognition programs Part time and Full-time opportunities Comprehensive health and dental benefit plans Education allowance for employees and family Employee Assistance Program Employee perks and exclusive offers

What you'll do:

Support patients, employees, and partners in real time by answering phone calls and voicemails.
Resolving issues, escalate concerns, and support service continuity.
Deliver responsive communication that keeps care moving.
Ensure smooth operations by triaging, resolving, or redirecting issues at the appropriate level.

What you bring:

One year administrative or office experience is an asset Scheduling experience is an asset Strong computer skills Superior Customer service skills Ability to effectively communicate both orally and written Compassion and empathy when interacting with patients and their families

This is a newly added position.

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

Apply About employer

More about this job

Responsibilities

The coordinator will support patients, employees, and partners by managing phone inquiries and resolving service issues in real time. They are responsible for triaging concerns and ensuring smooth operational continuity through responsive communication.

Requirements

Candidates should possess strong computer and customer service skills, with a preference for those having at least one year of administrative or scheduling experience. The role requires effective oral and written communication, along with a compassionate approach to patient interaction.

Skills

Customer service
Administrative support
Scheduling
Computer skills
Communication
Triage
Problem solving
Empathy
Compassion
Phone support

Benefits

Health insurance
Dental insurance
Education allowance
Employee assistance program
Employee perks
Exclusive offers

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administrative
Scheduling
Healthcare
Home Health Care
Patient Support
Triage
Communication
Operations
Service Continuity
Data Processing
Recruitment
Inclusion
Equity

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