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Added 6 mins ago
FM
Manager, Application Support and Software Development
Farm Mutual Re
Cambridge, ON
- Full-time
Bachelor’s degree in computer science, Engineering, Mathematics or related field
Added 6 mins ago
SI
Senior Developer
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You'll join the CX Order Management Services team, a cloud-native engineering group building the backbone of SAP's commerce fulfillment ecosystem. We ship features that directly impact how…
Added 6 mins ago
RA
Staff Android Engineer, Mobile Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $181,890 CAD / year
- Full-time
- Remote
Bachelor's degree in Computer Science, Engineering or equivalent.
Added 6 mins ago
W
Manager, Software (Embedded & Digital Products)
Wabtec
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 6 mins ago
SA
Director of Health & Safety
STM Associates
BC · British Columbia, Canada
- Full-time
The ideal candidate is an operationally grounded, collaborative safety executive who can bridge strategic vision with hands-on site execution to foster a proactive, zero-harm culture.
Added 6 mins ago
DS
Sr. Project Manager
Delbridge Solutions
Toronto, ON
- Full-time
…between technical and non-technical stakeholders. The ideal candidate will have the ability to dive deep into technical details with our engineering team, while also translating complex…
Added 6 mins ago
LS
Plant Manager
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- Full-time
Partner with the Engineering Project Lead to support construction, commissioning, start-up, and ramp-up to steady-state operations
Added 6 mins ago
SI
Senior Pega Enterprise Architect – Wealth Management
Spruce InfoTech Inc.
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- Contract
The ideal candidate will combine strong hands-on Pega expertise with a solid understanding of application architecture, Pega structure, enterprise integrations, and large-scale solution…
Added 6 mins ago
GL
Talent Acquisition Manager (Corporate & Technical Recruitment)
goeasy Ltd.
Mississauga, ON
- Full-time
…while also owning the details of each search. The successful candidate will bring strong sourcing capability, technical recruitment experience, stakeholder management skills, and the…
Added 6 mins ago
A
Geotechnical Technical Coordinator
ACCIONA
ON · Ontario, Canada
- Full-time
The successful candidate will have practical experience in geotechnical engineering coordination within major civil infrastructure, transportation, transit, tunnelling, excavation,…
Added 6 mins ago
KG
PKI & Certificate Automation Engineer
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
…Security, Ansible Automation, and API Integration. The ideal candidate will lead the design and implementation of automated certificate issuance, renewal, deployment, and compliance…
Added 6 mins ago
QT
Senior Systems Engineer (Linux / Ansible / Nutanix)
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $85 to $90 CAD / hour
- Contract
- 8-10+ years of Linux systems engineering experience.
Added 6 mins ago
UO
Mechanical Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
…and analysis of space hardware and subsystems. The successful candidate will be able to immediately begin work on new projects, establish and document requirements, and work closely with…
Added 6 mins ago
D
Software Engineer - Platform Engineering
Deloitte
Toronto, ON
- Full-time
reusable platforms, automation, developer productivity, and engineering standards. The ideal candidate
Added 21 mins ago
IG
Aircraft Maintenance Engineer
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Moose Jaw, SK
- $40.96 to $45.06 CAD / hour
- Full-time
Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.
Added 21 mins ago
Engineer, Power Systems
Calgary Airports
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Approve complex engineering designs, calculations, specifications, single-line diagrams, protection philosophies, relay settings, control logic, and SCADA integration criteria.
Added 21 mins ago
Field Application Engineer - Emulation
Siemens
Ottawa, ON
Added 21 mins ago
I
Hydromechanical Engineer
InfoStride
Quebec, QC
- Full-time
…validation of aircraft hydraulic and fuel systems. The ideal candidate will have strong mechanical engineering knowledge and hands-on experience with hydromechanical systems, system…
Added 21 mins ago
H
CI/CD Specialist (Hands-On) / Dev Ops Enignner.
Hays
Toronto, ON
- Contract
The successful candidate will work closely with development teams to support Java-based applications and maintain stable CI/CD environments across GCP and Azure.
Added 21 mins ago
G
May 2027 Mechanical Engineering Co-op
Glencore
Elkford, BC
- $4,867 to $6,167 CAD / month
- Full-time
Collaborate with engineering team to produce detailed designs for mechanical projects on site such as upgrades to equipment or building facilities
Added 21 mins ago
AL
Experienced Technical Business Analyst - Data Support
Acturis Limited
Victoria, BC
- Full-time
Degree in Math, Physics, Engineering or other STEM discipline
Added 21 mins ago
C
Senior Customer Engineer, Digital Native - Vancouver BC
Cloudflare
BC · British Columbia, Canada
- Full-time
…Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a…
Added 21 mins ago
TF
Security & Compliance Lead
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Canada
- Full-time
Lead security architecture reviews across the DHDP technology ecosystem in conjunction with the DHDP engineering and product team.
Added 21 mins ago
PL
Project Coordinator
Philson Ltd.
Fredericton, NB
- Full-time
Philson Ltd, a leading Heavy Civil Contractor located in the Fredericton Region is seeking the right candidate to join our team as a Project Coordinator.
Added 21 mins ago
YD
Operations Manager, Term Role – 6 months – Application Deadline: October 30, 2026
Yellowknives Dene First Nation
Yellowknife, NT
- Contract
Education: Diploma or certificate in civil engineering technology, public works, construction management, environmental technology, or a related field. Equivalent combination of education…

Extendicare

Director, HR Operational Excellence

Markham, ON, Canada
Extendicare (Canada) Inc (Steeles Ave.), Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 11, 2026
Experience: Minimum 7–10 years of progressive HR operations or organizational transformation experience, including at least 3 years in a director or senior leadership role.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description

Reporting to the Sr. Director, HR Technology & Employee Experience, the Director, HR Operational Excellence owns the design, re-engineering, and continuous improvement of HR business processes across the employee lifecycle. Accountable for the integrity of the processes supported by HR Systems, including Workday and ServiceNow, ensuring that HR workflows are purposefully designed, consistently documented, and continuously improved to deliver efficiency, scalability, and a high-quality employee experience.

This role will be located at our Head Office in Markham Ontario. Extendicare offers a hybrid working environment.

Key Accountabilities

Own the end-to-end design of HR business processes across the employee lifecycle - ensuring processes are standardized, scalable, and aligned with organizational needs.
Lead the re-engineering of HR processes that are inefficient, fragmented, or poorly documented, applying structured improvement methodologies (Lean, Six Sigma) to achieve measurable gains in efficiency and quality.
Own the functional direction of the ServiceNow HRSD platform, defining what the platform needs to do to support ESC operations, HR process workflows, and employee self-service.
Maintain a current library of HR process maps and standard operating procedures, ensuring documentation reflects actual practice and is accessible to the teams who need it.
Establish and promote process design standards across the HR function, building a shared language and approach to process improvement that spans the ESC, HRIS, and HR business partner communities.
Lead a portfolio of continuous improvement initiatives across HR operations, prioritizing based on business impact, strategic alignment, and resource availability.
Apply analytical tools and diagnostic techniques to identify root causes of inefficiency, error, or service quality gaps, and translate findings into evidence-based improvement plans.
Develop business cases for significant improvement initiatives, including baseline measurement, projected benefits, implementation costs, and risk assessment
Ensure that redesigned processes are fully operationalized - trained, embedded, and measured - before improvement initiatives are formally closed.
Promote and embed a continuous improvement culture across the HR function, building capability in process thinking at all levels.
Maintain a knowledge development roadmap that reflects identified gaps, inquiry patterns from the ESC, and changes to HR policies or processes. Oversee the development, review, and maintenance of HR knowledge articles - ensuring content is accurate, current, consistently structured, and aligned with HR policy and process standards.
Build trusted partnerships with HR functional leaders, and operational stakeholders to ensure process improvement priorities are well-understood, jointly owned, and effectively executed.
Facilitate cross-functional workshops and discovery sessions to gather process requirements, validate future-state designs, and build alignment on new ways of working.
Support change management and communication planning for process improvement initiatives, ensuring transitions are well-prepared and adoption is sustained.
Foster a team culture defined by intellectual rigor, accountability, continuous learning, and a genuine commitment to making HR work better for employees and managers.

Qualifications & Experience

Post-secondary degree in Human Resources, Business Administration, Industrial Engineering, or a related field; master's degree preferred.
Lean Six Sigma Green Belt certification required; Black Belt preferred.
Professional HR designation (CHRP/CHRL) is considered a strong asset.
Minimum 7–10 years of progressive HR operations or organizational transformation experience, including at least 3 years in a director or senior leadership role.
Demonstrated success leading end-to-end HR process re-engineering initiatives, from diagnosis through to sustainable implementation.
Working knowledge of Workday HCM business processes, with the ability to assess how process changes interact with system configurations.
Experience in a complex, multi-site organization; unionized environment experience is an asset.

Skills & Competencies

Deep process improvement practitioner with expertise in applying Lean and Six Sigma methodologies to complex, cross-functional HR environments.
Systems thinker who understands the relationship between business processes, technology configurations, and the employee experience - and can work effectively at the boundary between all three.
Strong analytical and diagnostic skills, with the ability to build compelling, evidence-based cases for change.
Skilled facilitator and communicator who can engage diverse stakeholder groups, build shared ownership, and drive alignment on complex change.
Collaborative leader who works effectively as a peer to other Directors and builds trust across functions without relying on direct authority.
People-focused leader who develops team capability, holds others to high standards, and creates an environment where analysts do their best work.
Clear strategic thinker who can connect individual improvement initiatives to the broader HR transformation agenda and articulate the value of operational excellence to senior leaders.

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

#extendicarehr

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

Lead the design, standardization, re-engineering, and continuous improvement of HR processes across the employee lifecycle, including functional direction of ServiceNow HRSD and alignment with Workday. Maintain process documentation and HR knowledge content, prioritize improvement initiatives, build evidence-based business cases, and ensure changes are implemented, adopted, and measured.

Requirements

Requires a post-secondary degree in Human Resources, Business Administration, Industrial Engineering, or a related field, with a master's degree preferred; Lean Six Sigma Green Belt certification is required and Black Belt is preferred. Candidates should have 7–10 years of progressive HR operations or transformation experience, including at least 3 years in senior leadership, and demonstrated HR process re-engineering experience and working knowledge of Workday HCM.

Skills

HR Process Design
Process Re-Engineering
Continuous Improvement
Lean
Six Sigma
Workday HCM
ServiceNow HRSD
Process Mapping
Standard Operating Procedures
Root Cause Analysis
Business Case Development
Change Management
Stakeholder Engagement
Workshop Facilitation
Knowledge Management
Team Leadership

Benefits

Mentorship
Learning And Growth Opportunities
Career Advancement Opportunities
Employee Family Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Operational Excellence
HR Operations
Employee Lifecycle
HR Process Design
Process Re-Engineering
Continuous Improvement
Lean
Six Sigma
Lean Six Sigma Green Belt
Lean Six Sigma Black Belt
Workday HCM
ServiceNow HRSD
HR Systems
Process Mapping
Standard Operating Procedures
Root Cause Analysis
Business Case Development
Change Management
Knowledge Management
Employee Self-Service
Employee Experience
HR Transformation
Organizational Transformation
Unionized Environment

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