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Extendicare

Director of Care (DOC) - Full Time (FT) - Vulcan

Vulcan, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Experience: Minimum of 5 years of nursing experience, in addition to at least 2 years in a leadership role in a long-term care facility or other health facility.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

As the Director of Care, you will contribute to the Extendicare purpose of Helping People Live Better, by leading a high performing team that is dedicated to ensuring all residents receive the care they need. The Director of Care (DOC) is a highly skilled and compassionate leader who leads the care team in delivering exceptional resident centered care at a long-term care home. The DOC manages all aspects of care operations, ensuring best practices consistent with Extendicare, Accreditation standards and provincial regulations. Leading and inspiring an engaged team of care professionals is central to achieving an excellent resident experience. Engagement with residents and families to develop a trust relationship is key to resident satisfaction and achieving our mission to provide people with the care they need, wherever they call home.

Key Outcomes

Serve as a strong advocate for resident safety and the ongoing improvement of quality care.
Attain high resident and family engagement as measured through Experience Survey

Results, by caring for each person as we would our own family

Consistently meet or exceed all quality and clinical indicators for residents through the effective execution of required clinical programs.
Foster a positive culture and employee experience, driving an increase in overall employee engagement compared to the previous year.
Ensure adherence to regulatory compliance regarding resident plan of care, as well as organizational standards, policies, and procedures.

Key Responsibilities

Cultivate - lead the resident care team, providing day-to-day guidance and fostering a positive work environment that encourages collaboration, accountability, drives high performance and ensures retention by delivering an exceptional employee experience.
Train - Ensure that all care staff receive the education required for the effective performance of their roles and promoting professional development.
Financial stewardship - Manage the care staff complement consistent with the Extendicare model of care that meets the provincial/legislated hours of care. Oversee the financial management, including assisting with budget preparation and variance analysis of the nursing department
Comply - Monitor and ensure compliance with all healthcare regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.
Risk Management - Identify and manage resident issues as they arise, and ensure clinical risks are mitigated and immediate action taken on critical incidents in keeping with regulatory requirements.
Customer Service - By employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.
Resident Care - Oversee resident assessment and care planning processes, ensuring personalized care plans are developed and implemented based on resident preferences.
Collaborate - Participate actively and collaborate with the leadership team and liaise with care staff, residents and families to deliver and optimize resident care.
Improve - Implement quality improvement initiatives to enhance resident safety, wellness and satisfaction, because we are relentless in our efforts to improve.
Strategic planning – in support of the home level strategic priorities, develop the operational plans with respect to clinical operations and staffing, which support and enhance resident care.
Community partnership - engage with vendors on quality initiatives and training requirements, collaborate with community health partners for the betterment of resident care
Values Alignment - Uphold and promote the organization’s Mission, Vision and Values and philosophy regarding ethics, morality, and integrity

Qualifications

Bachelor's degree in Nursing; Master's degree preferred.
Current and unrestricted registration as a Registered Nurse with the applicable Provincial licensing body is required.
Minimum of 5 years of nursing experience, in addition to at least 2 years in a leadership role in a long-term care facility or other health facility.
Working knowledge of long-term care regulations, standards, and best practices.
Demonstrated expertise in leadership, communication, and interpersonal skills.
Ability to work collaboratively with interdisciplinary teams and build positive relationships.
Proven track record of implementing quality improvement initiatives and achieving positive resident outcomes.
Proficient in electronic health records (EHR) systems and other relevant technology

Core Competencies

Business Knowledge
Industry/Regulatory Knowledge
Program Administration
People Management
Customer Service
Priority Management

Attributes of an Effective Leader

Strategy Development: Understands the organization’s strategy and sets priorities to make it happen
Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results
Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence
Effective Communication: Actively listens, seeking to understand all perspectives and communicates with respect
Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate
Builds High Performing Teams: Builds the capability of individuals and teams through continuous feedback, coaching, and a commitment to learning and development
Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.

What Extendicare Has To Offer

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of 123 owned and operated long-term care homes, as well as our home health care operations serving more than 10,000 patients annually, we provide people with the care they need wherever they call home. Our qualified and highly trained workforce of 22,000 individuals are united by a dedication to quality care and by our vision for a future where everyone in Canada has access to the care and support they need to live their best lives.

#ExtendicareAbSouth

Time Type

Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

Lead the resident care team and oversee clinical operations, staffing, care planning, training, budgets, and regulatory compliance at a long-term care home. Improve resident safety, care quality, and satisfaction while building a collaborative, high-performing team and engaging with residents, families, and community partners.

Requirements

Requires a bachelor's degree in nursing and current, unrestricted Registered Nurse registration with the applicable provincial licensing body; a master's degree is preferred. Candidates need at least five years of nursing experience, including two years in a leadership role, along with long-term care regulatory knowledge, strong leadership and communication skills, quality improvement experience, and proficiency with electronic health records.

Skills

Nursing Leadership
Long-Term Care
Resident-Centered Care
People Management
Regulatory Compliance
Quality Improvement
Resident Safety
Care Planning
Risk Management
Budget Management
Staff Training And Development
Customer Service
Interdisciplinary Collaboration
Strategic Planning
Data Analytics
Electronic Health Records

Benefits

Mentorship
Learning And Growth Opportunities
Career Advancement Opportunities
Employee Family Assistance Program
Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Registered Nurse
Nursing
Long-Term Care
Resident-Centered Care
Clinical Operations
Resident Assessment
Care Planning
Quality Improvement
Resident Safety
Healthcare Regulations
Accreditation Standards
Provincial Licensing
Risk Management
Incident Investigation
Budget Preparation
Variance Analysis
Staffing
Employee Engagement
Staff Training
Professional Development
Electronic Health Records
Interdisciplinary Teams
Customer Service
Strategic Planning
Data Analytics
Community Health Partnerships

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Jobs in Canada