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Advisory Agent, Member and Client Experience
Desjardins
Montmagny, QC · Caisse Desjardins de la MRC de Montmagny
- Part-time
Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own
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C
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Citi
Mississauga, ON
- Full-time
…applications that directly support critical financial services operations. Working with a level of autonomy and collaborating across technology and business teams, you will play a…
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Manager, Global Technology & Operations (GTO) Strategy & Transformation
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- Full-time
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Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Strong knowledge of insurance business operations, procurement processes, sourcing methodologies, contract law, and regulations relevant to third‑party engagements.
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Process Improvement Manager
University of Guelph
Guelph, ON
Reporting to the Director of Business Operations, the Process Improvement Manager plays a strategic leadership role focused on enhancing efficiency, consistency and quality of…
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- Full-time
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Directeur d'unité, Indemnisation - équipe Réviseur/ Commercial - compte important - Perte Majeure
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- Full-time
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…various platform technologies that support development and operations in the cloud. The aim is to provide a streamlined process and framework that allows development teams to focus on…
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Added 26 mins ago
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- Full-time
Demonstrate “Client First Initiative” by being responsive to the needs of all areas in Cash Management Operations and collaborating with peers to add value to client experience.
Added 26 mins ago
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Service Specialist, Operations II
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- Full-time
As a Mandatory Corporate Actions Specialist under Canadian Wealth Management Operations, you will be responsible to perform daily oversight activities for complex, exception-based processes…
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Project Control Officer (PCO) & Process Governance
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Mississauga, ON · Montreal, QC
…operating effectiveness before transition to business-as-usual…
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Channel Partner Manager
Dayforce
Canada
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WF Group Inc.
Kitchener, ON
Perform other reasonable coordination and administrative duties that support company operations and successful project delivery.
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Edmonton, AB
- Part-time
Manages daily office operations and the point of contact for the Institute in a high-demand environment, establishing and maintaining administrative processes and managing the Institute’s…
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Cashier Manager, Hourly Full Time Flexible Shifts
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Added 56 mins ago
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Account Manager, Commercial Market
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Execute various promotional activities as part of the centre's business operations. Participate in targeted public relations activities and participate actively in the business community.
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The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 56 mins ago
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Added 56 mins ago
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Senior Analyst, Budgeting and Internal Reporting (Finance) (Hybrid/Telework)
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Prepare detailed analysis of business operations, including budget variances, recommending and implementing courses of action to maintain budget integrity.
Added 56 mins ago
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Syndicate Operations Analyst
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Added 56 mins ago
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Senior Financial Analyst, FP&A Supply Chain Finance (Transportation & Inventory)
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…closely with Transportation, Logistics, Inventory Management, Operations, and FP&A teams to drive cost optimization, improve forecast accuracy, and support strategic initiatives that…
Added 1 hour ago
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Senior Manager, TDS Operations
TD
Toronto, ON · Montreal, QC
- Full-time
With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide…

Extendicare

Manager, Clinical Contracts

Markham, ON, Canada
SGP (Steeles Ave.), Canada

Full-time

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Job details

Job type: Full-time
Experience: 4–8 years of experience in contract management, healthcare procurement, supplier contracting, or a related field, preferably within healthcare or a regulated environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

Reporting to the Director of Procurement, the Manager of Clinical Contracts is responsible for managing the full contract lifecycle, supporting supplier negotiations, monitoring contractual compliance, and maintaining accurate contract records. Key responsibilities also include coordinating the tracking, reconciliation, and collection of supplier rebates and financial incentives, working collaboratively with Finance, suppliers, and internal stakeholders to maximize contract value and support operational efficiencies.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

Manage the full lifecycle of clinical supplier contracts, including review, negotiation, execution, renewals, amendments, and ongoing administration.
Support the Director of Clinical Contracts in negotiating supplier agreements to ensure favourable terms, compliance, and alignment with SGP/Extendicare’s business objectives including supporting the team leading Extendicare’s long-term care redevelopment program.
Review contract terms to identify key obligations, financial considerations, compliance requirements, and potential risks.
Coordinate the tracking, reconciliation, and collection of supplier rebates and financial incentives, working closely with Finance and suppliers to ensure accurate and timely payments.
Monitor supplier commitments, including pricing, rebates, service levels, contract renewals, and performance requirements to ensure compliance and maximize contract value, including hyper-care support of the long-term care redevelopment team around new home commissioning and openings.
Collaborate with Legal, Finance, Procurement, Operations, and suppliers to facilitate contract approvals, resolve issues, and support successful contract implementation.
Maintain accurate contract records, tracking tools, and reporting within Salesforce, SharePoint, and other applicable systems.
Support the preparation and review of RFx documentation, supplier proposals, and related agreements.
Identify opportunities to streamline contract processes, improve operational efficiencies, and strengthen contract compliance.
Build strong relationships with internal stakeholders and suppliers, providing contract-related guidance and supporting strategic clinical contracting initiatives.
Assist with special projects and other clinical contracting initiatives as directed by the Director of Clinical Contracts.
Complete other duties as assigned.

What we’re looking for:

4–8 years of experience in contract management, healthcare procurement, supplier contracting, or a related field, preferably within healthcare or a regulated environment.
Experience reviewing, negotiating, and administering supplier agreements, including pricing structures, rebates, financial incentives, and contractual obligations.
Experience in healthcare, long-term care, healthcare distributions, group purchasing organizations, or clinical supply contracting is considered an asset.
Demonstrated ability to manage multiple contracts, deadlines, and competing priorities in a fast-paced environment.
Excellent negotiation, problem-solving, organizational, and attention-to-detail skills.
Strong interpersonal, written, and verbal communication skills, with the ability to collaborate effectively with suppliers and cross-functional stakeholders.
Sound judgment, professionalism, discretion, and the ability to identify and escalate contractual or compliance risks appropriately.
Proficiency with Microsoft Office applications, particularly Excel, and experience using Salesforce, SharePoint, or other contract management systems is considered an asset.
Demonstrated ability to work independently, take initiative, and recommend process improvements while maintaining a collaborative, service-oriented approach.
Strong commitment to accountability, accuracy, continuous improvement, and achieving positive business outcomes.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

#ExtendicareSGP

Time Type:

Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The Manager of Clinical Contracts oversees the full contract lifecycle, including negotiation, compliance monitoring, and financial reconciliation of supplier rebates. They collaborate with cross-functional teams to ensure operational efficiency and support strategic clinical contracting initiatives.

Requirements

Candidates should have 4–8 years of experience in contract management or healthcare procurement, with a strong background in negotiating supplier agreements. Proficiency in contract management systems like Salesforce and strong analytical skills are essential for success in this role.

Skills

Contract management
Healthcare procurement
Supplier negotiations
Contractual compliance
Financial reconciliation
Salesforce
SharePoint
Microsoft Office
Excel
Risk assessment
Strategic contracting
Stakeholder management
RFx documentation
Process improvement
Data analysis
Communication

Benefits

Continuous mentorship
Growth opportunities
Employee Family Assistance Program
Robust benefits package

Visa sponsorship

Not detected in the job text

Keywords

Contract lifecycle management
Healthcare procurement
Supplier agreements
Rebate tracking
Financial incentives
Compliance monitoring
Salesforce
SharePoint
Microsoft Excel
Long-term care
Group purchasing organizations
RFx
Contract administration
Risk management
Strategic sourcing
Operational efficiency
Stakeholder engagement
Clinical supply contracting
Performance requirements
Contract renewals

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