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Added 9 mins ago
Social Media Content Creator & Community Manager
Envo Drive Systems Inc.
Burnaby, BC
Full-time
…proactive, in house Social Media Content Creator & Community Manager to build and manage the daily social presence of ENVO and its mobility…
Added 9 mins ago
Full-time Manager, Registration and Records
Algonquin College of Applied Arts and Technology
Ottawa, ON
Full-time
The Manager, Registration and Records, is responsible for overseeing the registration of all post-secondary students including full-time and part-time students, English for Academic…
Added 9 mins ago
Catering Sous Chef
Dexterra Group
Mississauga, ON
Full-time
Under the general supervision of the Chef Manager, the Sous Chef oversees procuring, organizing, planning, preparing and/or directing the preparation of all catering events. This role also…
Added 10 mins ago
Salt Truck Operator
Dicam Landscaping
Hamilton, ON
Temporary
Communicate with other operators and snow manager after completing each site
Added 10 mins ago
Sr. Financial Analyst
PointClickCare
Mississauga, ON
Full-time
Reporting to the Senior Manager, the Senior Financial Analyst is a key member of the Finance team responsible for monthly, quarterly, and annual financial reporting. This includes, but is…
Added 10 mins ago
Service Advisor
INLAND KENWORTH US INC
Williams Lake, BC
Full-time
Becomes familiar with and complies with the company’s Health & Safety Manual. Reports any unsafe practices to a manager.
Added 24 mins ago
Superviseur, Transport / Transportation Supervisor
Sysco Canada Inc.
Montreal, QC
Full-time
Added 24 mins ago
Field Deployment Specialist
SewerVUE Technology
Burnaby, BC
Full-time
…contact on site: you help plan lines with the customer's project manager, advise on setup and rigging, and keep our office informed of…
Added 24 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Communicates issues and concerns to the Manager.
Added 24 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Communicates issues and concerns to the Manager.
Added 24 mins ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 24 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Communicates issues and concerns to the Manager.
Added 24 mins ago
Intermediate Environmental Scientist
360 Engineering & Environmental
Fort St. John, BC
$69,000 to $87,000 CAD / year
Full-time
Track assigned project schedules and budgets and communicate changes promptly to the project manager.
Added 24 mins ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Full-time
Communicates issues and concerns to the Manager.
Added 24 mins ago
Registered Practical Nurse – Outpatient Mental Health #476-26
Brightshores Health System
Owen Sound, ON
Full-time
Reporting to the Manager of Outpatient Mental Health Services, the RPN will implement and monitor services to meet the needs of individuals with significant mental health issues following…
Added 24 mins ago
Interim Finance Manager
Clarity Recruitment
Toronto, ON
$50 to $60 CAD / hour
Contract
This 14-month Interim Finance Manager role oversees the firm's three smaller entities in Canada, the UK and Florida. You'll own financial reporting, audits, tax filings and quarterly…
Added 24 mins ago
Corporate Actions & Onboarding Analyst
SGGG Fund Services Inc.
Toronto, ON · Greater Toronto Area, Canada
$55,000 to $60,000 CAD / year
Full-time
We are seeking a detail-oriented and motivated Analyst, Fund Accounting Onboarding to join our team. Reporting to the Manager, Onboarding, this role supports the onboarding, conversion, and…
Added 24 mins ago
Manager, Auto Service Operations
Canadian Tire Corporation
Mississauga, ON
Full-time
Reporting to the AVP, Auto Service and Operations, the role of the Manager, Auto Service Operations is to improve in-store processes, strengthen operational execution, and support growth…
Added 24 mins ago
Administrative Coordinator
The Salvation Army in Canada
Hamilton, ON
Full-time
…transactions, variances, or missing information to the Business…
Added 24 mins ago
Account Manager, Digital Marketing
The Influence Agency
Toronto, ON
Full-time
We’re looking for a strategic, results-driven, and relationship-focused Account Manager to join our team! At our agency, this role is referred to as Client Success Manager, and it’s…
Added 24 mins ago
Manager, Business Markets- EN
RBC
Laval, QC
Full-time
Added 24 mins ago
Culinary Manager
COGIR Real Estate
Vaughan, ON
Full-time
Embrace the role of Culinary Manager and become a values-driven leader adept at managing our culinary and dining department. Your flair for creativity and culinary expertise will come to…
Added 24 mins ago
Real Estate Development - Senior Project Manager/Project Manager, Construction Management
Aritzia
Vancouver, BC
Full-time
…designs into world class physical spaces. As a Senior Project Manager/Project Manager, Construction Management, you will manage all aspects of the construction of unique projects,…
Added 24 mins ago
Maintenance Manager
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
Full-time
We are seeking an experienced and hands-on Maintenance Manager to lead site maintenance operations at our growing pharmaceutical manufacturing facility in Stouffville, Ontario.
Added 24 mins ago
Community Support Worker
North Point Douglas Women's Centre
Winnipeg, MB
Full-time
Bernadette Folster, Manager of Programs & Services

Extendicare

Operations Manager, Full time, Countryside

Sudbury, ON, Canada
Axm - Countryside, Canada

Pay: $60,000.00 - $80,000.00
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Job Description

Operations Manager

Mission:
As the Operations Manager, you will contribute to Extendicare's purpose of Helping
People Live Better by leading all business and administrative functions in a long-
term care home. You will lead and mentor administrative staff while working closely
with the Executive Director and leadership team to support the home’s daily
operations. This role is accountable for the home’s financial management, payroll
and benefits, scheduling and workforce administration, and other key administrative
processes, with a focus on compliance with company and regulatory requirements.
Through your leadership and problem-solving skills, you will drive efficiencies and
foster a welcoming environment for residents, families, and employees.

Key Outcomes:
• Ensure accurate and timely completion of key Human Resource (HR)
processes, including employee lifecycle updates, bi-weekly payroll,
scheduling, and benefits. Serve as the in-home subject matter expert for
these functions.
• Oversee resident billing accounts and collection processes to ensure timely
payments and accurate record-keeping.
• Support the home’s financial health by proactively managing budgets,
monitoring spending, and meeting financial targets. Regularly review
financial reports to identify and investigate variances and take timely action
to resolve issues and improve accuracy.
• Maintain compliance with provincial legislation, company policies, regulatory
standards, and collective bargaining agreements across all administrative and
financial functions within a unionized environment.
• Lead and develop a high-performing administrative team that demonstrates
Extendicare’s values and delivers exceptional service to our residents,
families and employees.

Key Responsibilities:
• Financial Acumen – Lead and execute financial tasks such as processing
payments, coding time and expenses, managing resident accounts and
collections, and maintaining accurate records for banking, petty cash, and
provincial funding.
• Analytical Thinking – Review and interpret payroll, scheduling, budget,
financial and HR data to ensure accuracy, identify trends, flag discrepancies,
and provide insights that support strategic and cost-effective decisions, while
recommending and implementing corrective actions as needed.

Customer Service - Support residents, families and employees by acting as primary contact for financial or HR inquiries, resolving issues with empathy and professionalism.
Lead – Supervise and coach the administrative team, fostering a high- performing, service-oriented, and collaborative office environment. Manage new employee onboarding activities.
Collaborate – Partner with the Executive Director, home leadership, union partners, regional teams and head office resources to support daily home operations and contribute to a collaborative, solution-focused environment.
Maintain – Oversee employee files, HR documentation, learning completion, business processes, and office workflows, ensuring accuracy, confidentiality, and compliance with provincial legislation, company policies, collective bargaining agreements and regulatory standards.
Continuous Improvement – Enhance efficiency and performance by streamlining back-office processes, applying data insights, and supporting ongoing home initiatives, projects and local implementation of corporate projects.
Values Alignment – Promote Extendicare’s Mission, Vision, and Values by demonstrating integrity, respect, and a commitment to residents’ rights.
Flexibility – Assume additional responsibilities or tasks that are unique to a specific home or are temporary in nature.

Required Education, Credentials and Experience:
• Post-secondary education in Business Administration, Accounting, or Human
Resources.
• Proficiency in Microsoft Office Suite (Word, Outlook, Teams, SharePoint) and
advanced proficiency in Microsoft Excel.
• Demonstrated working knowledge of cloud-based systems such as Workday
and PointClickCare preferred.
• 3-5 years of experience in business or office operations preferred; experience
in long-term care or healthcare is an asset.
• 2-3 years of supervisory or people leadership experience preferred.
• Demonstrated expertise in HR, payroll, benefits administration, scheduling,
accounts receivable/payable, and a strong working knowledge of practices

within a unionized environment, including the interpretation and application of collective agreements.

Proven ability to apply organizational skills, analytical thinking, and attention to detail while maintaining superior customer service in a fast-paced, multi- functional environment.
Demonstrated ability to manage multiple priorities under tight deadlines.
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Core Competencies:
• Computer Skills and System Proficiency
• Multi-tasking and Prioritizing
• Financial Acumen
• Customer Service and Communication
• Analytical Thinking
• Time Management
• Attention to Detail
• Relationship Management
• Change Management

Attributes of an Effective Leader:
• Strategy Development: Understands the organization’s strategy and sets
priorities to make it happen.
• Self-Motivated and Results Driven: Takes ownership and holds
themselves and others responsible for delivering high-quality, timely, and
cost-effective results.
• Collaboration: Inspires a collaborative team environment and works
effectively with others with the ability to influence.

Effective Communication: Actively listens, seeking to understand all perspectives and communicates with respect.
Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate.
Builds High Performing Teams: Builds the capability of individuals and teams through continuous feedback, coaching, and a commitment to learning and development.
Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.

What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that
allows us to reach our potential. We value each employee, encourage equal
opportunity for growth and recognize achievement. As a valued member of our
team, you can expect:
• Continuous mentorship, support for life-long learning
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life
and the lives of others through your work.
• Employee Family Assistance Program
• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better

Time Type

Full time

Compensation Details

$60,000.00 - $80,000.00

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The Operations Manager leads all business and administrative functions, including financial management, payroll, and workforce scheduling within a long-term care home. They are responsible for ensuring regulatory compliance, mentoring administrative staff, and driving operational efficiencies to support the home's daily activities.

Requirements

Candidates must possess post-secondary education in Business, Accounting, or HR, along with 3-5 years of experience in office operations. Proficiency in Microsoft Office, particularly Excel, and experience in a unionized healthcare environment are highly preferred.

Skills

Financial management
Payroll administration
Human resources
Scheduling
Budgeting
Accounts receivable
Accounts payable
Leadership
Microsoft Excel
Analytical thinking
Customer service
Regulatory compliance
Conflict resolution
Team management
Data analysis
Strategic planning

Benefits

Employee Family Assistance Program
Robust benefits package
Continuous mentorship
Support for life-long learning
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Long-term care
Financial management
Payroll
Human Resources
Scheduling
Workforce administration
Regulatory compliance
Budgeting
Accounts receivable
Accounts payable
Microsoft Office
Microsoft Excel
Workday
PointClickCare
Unionized environment
Collective bargaining
Healthcare
Administrative leadership
Data analysis
Customer service
Vulnerable Sector Check
Strategic planning
Change management
Office workflows

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