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Added 6 mins ago
Regional Sales Manager
Keurig Dr Pepper
Mississauga, ON
$95,300 to $143,000 CAD / year
Full-time
Lead a team of sales leaders and individual contributors through clear objectives and accountability.
Added 6 mins ago
Managing Director, Investment & Fund Operations
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
Full-time
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what…
Added 6 mins ago
Managing Director, Investment Fund Finance
ATB
Toronto, ON · Edmonton, AB · Calgary, AB
Full-time
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what…
Added 6 mins ago
Services Manager, Stores
sephora.com
Hamilton, ON
Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 6 mins ago
Workday Transformation and Optimization Architect (Workday Certified) - Remote
Strada Global
Remote, Canada
Full-time · Remote
With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at…
Added 6 mins ago
Mechanical Engineer Level II
Worley
Markham, ON
Full-time
…complex nuclear projects. Working under the direction of a Design Team Lead, you will collaborate with multidisciplinary project teams and customers while upholding Worley’s standards for…
Added 6 mins ago
Jo Malone London Yorkdale Freestanding Store PT Key Holder
Estée Lauder Companies
Toronto, ON
Full-time
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 6 mins ago
Assistant Store Manager- Mac Cosmetics - Fulltime-Richmond,CA
Estée Lauder Companies
Richmond, BC
Full-time
…success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 6 mins ago
Manager, HR Business Partner, Canada
Estée Lauder Companies
Toronto, ON
Full-time
…strategies are linked to our business priorities, support individual team members, departmental, and company⁃wide…
Added 6 mins ago
MAC Park Royal- West Vancouver BC: Full Time Assistant Manager Assistant Store Manager
Estée Lauder Companies
BC · West Vancouver, BC,CA
Full-time
…success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 6 mins ago
Key Holder - Aveda - Part time - Metropolis - Burnaby, BC
Estée Lauder Companies
Burnaby, BC
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 6 mins ago
Senior Design Engineer
Fluor
Vancouver, BC
Full-time
Fluor team members are at the heart of our success in executing projects safely, thoughtfully, and with the highest quality. If you value teamwork, empowerment in your career, and are eager…
Added 6 mins ago
Senior Java Developer, Foreign Exchange (FX) Options
HSBC
Toronto, ON
Full-time
Join our Foreign Exchange (FX) Options technology team to deliver enhancements and fixes for the FX Option Risk Monitoring System during North America business hours. The role takes senior…
Added 6 mins ago
assistant store manager, West - North Vancouver, B.C
Starbucks Coffee Company
BC · North Vancouver, BC · West Vancouver, BC,CA
$56,000 to $66,500 CAD / year
Full-time
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
Added 6 mins ago
Référent en Sécurité - SA Software Sécurité et Conformité
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…Engineering, we are launching a new Security Champion role to lead secure software development across SSC programs in the areas of Software Product Security and Compliance. SSC serves as…
Added 21 mins ago
Senior DevOp Engineer
MarkiTech.AI
Toronto, ON
$70 to $85 CAD / hour
Contract
…deployed apps to a cluster someone else runs. You will also lead how we adopt AI for infrastructure and platform work - not as a buzzword, but as a practical force multiplier: safe use of…
Added 21 mins ago
Level 3 Early Years Practitioner - School Nursery
Senploy
London, ON
Full-time
The school has a strong, play-based ethos, an established EYFS lead who invests in her team, and excellent outdoor provision. They are looking for someone who wants to stay and grow with…
Added 21 mins ago
Level 3 Early Years Practitioner - School Nursery
Senploy
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Full-time
The school has a strong, play-based ethos, an established EYFS lead who invests in her team, and excellent outdoor provision. They are looking for someone who wants to stay and grow with…
Added 21 mins ago
Sales And Marketing Assistant
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Vancouver, BC
$3,495 to $4,275 CAD / month
Full-time
…say you'll do. Want a role with real room to grow - into a team lead or campaign management position down the…
Added 21 mins ago
Civil Structural Designer
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Added 21 mins ago
Field Sales Representative - Part-time
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Toronto, ON · North York, ON
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Added 21 mins ago
PIA Specialist | Must-Have: FIPPA, PHIPA, PIPEDA, Digital/Health PIAs | Evaluation: Privacy Legislation, Technical, Leadership, Digital ID, OPS
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Ability to lead, mange or support the development of a PIA either independently or as part of a team by directing and gathering input from specific individuals within the organization
Added 21 mins ago
Sourcing Buyer
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Mississauga, ON
$71,000 to $103,000 CAD / year
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The Maple Leaf Foods (MLF) Procurement team is responsible for the Strategic Sourcing of goods and services across the organization. The team is focused on generating value for the…
Added 21 mins ago
Intermediate Conveyance Engineer - Civil Engineering
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Toronto, ON · Etobicoke, ON
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Join a team shaping the future of municipal infrastructure across Ontario and Canada. As an Intermediate Conveyance Engineer, you'll contribute to the planning, design, and delivery of…
Added 22 mins ago
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…preserve our planet! Apply now and find out more about our team.…

Extendicare

Operations Manager, Full time, Countryside

Sudbury, ON, Canada
Axm - Countryside, Canada

Pay: $60,000.00 - $80,000.00
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

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Original job description

Job Description

Operations Manager

Mission:
As the Operations Manager, you will contribute to Extendicare's purpose of Helping
People Live Better by leading all business and administrative functions in a long-
term care home. You will lead and mentor administrative staff while working closely
with the Executive Director and leadership team to support the home’s daily
operations. This role is accountable for the home’s financial management, payroll
and benefits, scheduling and workforce administration, and other key administrative
processes, with a focus on compliance with company and regulatory requirements.
Through your leadership and problem-solving skills, you will drive efficiencies and
foster a welcoming environment for residents, families, and employees.

Key Outcomes:
• Ensure accurate and timely completion of key Human Resource (HR)
processes, including employee lifecycle updates, bi-weekly payroll,
scheduling, and benefits. Serve as the in-home subject matter expert for
these functions.
• Oversee resident billing accounts and collection processes to ensure timely
payments and accurate record-keeping.
• Support the home’s financial health by proactively managing budgets,
monitoring spending, and meeting financial targets. Regularly review
financial reports to identify and investigate variances and take timely action
to resolve issues and improve accuracy.
• Maintain compliance with provincial legislation, company policies, regulatory
standards, and collective bargaining agreements across all administrative and
financial functions within a unionized environment.
• Lead and develop a high-performing administrative team that demonstrates
Extendicare’s values and delivers exceptional service to our residents,
families and employees.

Key Responsibilities:
• Financial Acumen – Lead and execute financial tasks such as processing
payments, coding time and expenses, managing resident accounts and
collections, and maintaining accurate records for banking, petty cash, and
provincial funding.
• Analytical Thinking – Review and interpret payroll, scheduling, budget,
financial and HR data to ensure accuracy, identify trends, flag discrepancies,
and provide insights that support strategic and cost-effective decisions, while
recommending and implementing corrective actions as needed.

Customer Service - Support residents, families and employees by acting as primary contact for financial or HR inquiries, resolving issues with empathy and professionalism.
Lead – Supervise and coach the administrative team, fostering a high- performing, service-oriented, and collaborative office environment. Manage new employee onboarding activities.
Collaborate – Partner with the Executive Director, home leadership, union partners, regional teams and head office resources to support daily home operations and contribute to a collaborative, solution-focused environment.
Maintain – Oversee employee files, HR documentation, learning completion, business processes, and office workflows, ensuring accuracy, confidentiality, and compliance with provincial legislation, company policies, collective bargaining agreements and regulatory standards.
Continuous Improvement – Enhance efficiency and performance by streamlining back-office processes, applying data insights, and supporting ongoing home initiatives, projects and local implementation of corporate projects.
Values Alignment – Promote Extendicare’s Mission, Vision, and Values by demonstrating integrity, respect, and a commitment to residents’ rights.
Flexibility – Assume additional responsibilities or tasks that are unique to a specific home or are temporary in nature.

Required Education, Credentials and Experience:
• Post-secondary education in Business Administration, Accounting, or Human
Resources.
• Proficiency in Microsoft Office Suite (Word, Outlook, Teams, SharePoint) and
advanced proficiency in Microsoft Excel.
• Demonstrated working knowledge of cloud-based systems such as Workday
and PointClickCare preferred.
• 3-5 years of experience in business or office operations preferred; experience
in long-term care or healthcare is an asset.
• 2-3 years of supervisory or people leadership experience preferred.
• Demonstrated expertise in HR, payroll, benefits administration, scheduling,
accounts receivable/payable, and a strong working knowledge of practices

within a unionized environment, including the interpretation and application of collective agreements.

Proven ability to apply organizational skills, analytical thinking, and attention to detail while maintaining superior customer service in a fast-paced, multi- functional environment.
Demonstrated ability to manage multiple priorities under tight deadlines.
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Core Competencies:
• Computer Skills and System Proficiency
• Multi-tasking and Prioritizing
• Financial Acumen
• Customer Service and Communication
• Analytical Thinking
• Time Management
• Attention to Detail
• Relationship Management
• Change Management

Attributes of an Effective Leader:
• Strategy Development: Understands the organization’s strategy and sets
priorities to make it happen.
• Self-Motivated and Results Driven: Takes ownership and holds
themselves and others responsible for delivering high-quality, timely, and
cost-effective results.
• Collaboration: Inspires a collaborative team environment and works
effectively with others with the ability to influence.

Effective Communication: Actively listens, seeking to understand all perspectives and communicates with respect.
Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate.
Builds High Performing Teams: Builds the capability of individuals and teams through continuous feedback, coaching, and a commitment to learning and development.
Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.

What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that
allows us to reach our potential. We value each employee, encourage equal
opportunity for growth and recognize achievement. As a valued member of our
team, you can expect:
• Continuous mentorship, support for life-long learning
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life
and the lives of others through your work.
• Employee Family Assistance Program
• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better

Time Type

Full time

Compensation Details

$60,000.00 - $80,000.00

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The Operations Manager leads all business and administrative functions, including financial management, payroll, and workforce scheduling within a long-term care home. They are responsible for ensuring regulatory compliance, mentoring administrative staff, and driving operational efficiencies to support the home's daily activities.

Requirements

Candidates must possess post-secondary education in Business, Accounting, or HR, along with 3-5 years of experience in office operations. Proficiency in Microsoft Office, particularly Excel, and experience in a unionized healthcare environment are highly preferred.

Skills

Financial management
Payroll administration
Human resources
Scheduling
Budgeting
Accounts receivable
Accounts payable
Leadership
Microsoft Excel
Analytical thinking
Customer service
Regulatory compliance
Conflict resolution
Team management
Data analysis
Strategic planning

Benefits

Employee Family Assistance Program
Robust benefits package
Continuous mentorship
Support for life-long learning
Opportunities for advancement

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Long-term care
Financial management
Payroll
Human Resources
Scheduling
Workforce administration
Regulatory compliance
Budgeting
Accounts receivable
Accounts payable
Microsoft Office
Microsoft Excel
Workday
PointClickCare
Unionized environment
Collective bargaining
Healthcare
Administrative leadership
Data analysis
Customer service
Vulnerable Sector Check
Strategic planning
Change management
Office workflows

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