Jobs in Canada

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Added 10 mins ago
S
Logistics Manager
SinaLite
Markham, ON
- Full-time
The Sky's the Limit - Clear pathways for growth and advancement. We celebrate
Added 10 mins ago
Senior Retention & Growth Marketing Specialist
Zen Educate
Vancouver, BC
Location: Vancouver – Hybrid (3 days in office)
Added 10 mins ago
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Foodservice Account Manager - Vancouver, BC
Affinity Group
Burnaby, BC
- Full-time
The successful candidates must possess the following Knowledge, Skills, and Abilities: · Must have a valid driver’s license and a car
Added 10 mins ago
BizOps Manager
ExaCare AI
Toronto, ON
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the…
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- Full-time
Must have a valid Ontario Driver's License and good driving record
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Front End Manager/Bookkeeper - FT
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Saskatoon, SK
- Full-time
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Produce Department Manager Full Time Day Greenlight Requisition
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Added 10 mins ago
Assistant Manager I
EssilorLuxottica Group
Calgary, AB
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 10 mins ago
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Registered Nurse, Complex Care
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Ottawa, ON
- Full-time
POSITION TYPE : Temporary, Full-time, Night, 75 hours / pay period, 1.0 FTE (12 hour shift)
Added 10 mins ago
Territory Manager - Heritage Division (Golden Horseshoe)(Hamilton/Niagara Territory)
Southern Glazer’s Wine and Spirits, LLC
Toronto, ON
…people are valued, supported, and provided opportunities for growth and…
Added 24 mins ago
KP
Electrical Engineering Co-Op - Strong C Programming
KPM Power Inc
Canada
- $27.2 CAD / hour
- Full-time
Added 24 mins ago
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Logistics Account Manager
Reimer Associates Inc.
Guelph, ON · Greater Guelph Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
With an excellent growth story they are looking to add a Logistics Account Manager to their team in Guelph. The Logistics Account Manager will manage and develop assigned customer accounts…
Added 24 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the…
Added 25 mins ago
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Overnight Customer Care Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Added 25 mins ago
Senior Design Manager
GHD Group Pty Ltd
Vancouver, BC
Due to continuing growth in our business, our DDO (Design Delivery Organization) is looking for a dynamic and motivated individual to take on the role of Design Manager based out of…
Added 25 mins ago
Climate Change and Sustainability Internship - 2027
Mott MacDonald
Toronto, ON
Resilient, solution-oriented mindset, with a focus on continuous growth and delivering value
Added 25 mins ago
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Guest Attendant
Chartwell
Amherstburg, ON
- Full-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 25 mins ago
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Platform Economy Manager
Blazesoft
Vaughan, ON
- Full-time
The Platform Economy Manager will be in a critical position driving data-driven decision-making, optimizing business performance, and shaping the strategic direction of the gaming brands…
Added 39 mins ago
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Medical Office Admin
Lifemark Health Group
Kelowna, BC
- $19 to $24 CAD / hour
- Full-time
…and offering administrative support to the Care Coordinator Manager and Clinic…
Added 39 mins ago
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Qualified and Unqualified Supply Teachers -Schreiber - Terrace Bay Region
Superior Greenstone District School Board
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- Full-time
…We are dedicated to innovation, well-being, and professional growth, offering you the chance to make a lasting impact in diverse schools across Northwestern…
Added 39 mins ago
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Qualified and Unqualified Supply Teachers - Nipigon-Red Rock-Dorion
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- Full-time
…We are dedicated to innovation, well-being, and professional growth, offering you the chance to make a lasting impact in diverse schools across Northwestern…
Added 39 mins ago
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Qualified and Unqualified Supply Teachers - Manitouwadge - Marathon Region
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Added 39 mins ago
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Construction Quality Manager
Ontario Transit Group
Toronto, ON
- Full-time
Economic and community growth along the future transit line and thousands of job opportunities annually during construction.
Added 39 mins ago
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Sales Manager
UAP Inc.
Toronto, ON
- Full-time
…dynamic company where your sales expertise will accelerate growth and keep Canada moving, every…
Added 39 mins ago
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Outside Sales Representative
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Kingston, ON
- $70,000 to $80,000 CAD / year
- Full-time
Develop strategies to increase sales growth in the existing customer account base

Extendicare

Overnight Customer Care Coordinator

Kitchener, ON, Canada
ParaMed Admin Office - WW (Manitou Dr.), Canada

Part-time

Apply on extendicare.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

This is a replacement vacancy.

Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field staff. This is an Overnight Part-Time role from 10pm to 6am, working days include weekdays and alternating weekends.

If the following statements sound like you, then you might make a great Customer Care Representative!

I always provide the highest level of customer service.
I have exceptional telephone etiquette.
I can handle stressful and emotionally charged situations while maintaining a high level of customer service.
I am a good listener, and can communicate well, both written and verbally.
I have a strong desire to help others through public service.
I have experience with multitasking in a busy environment.
I am proficient with computers, and I have experience with Microsoft Office products.

Perks to the position:

Flexible scheduling
Health and dental benefits
Satisfaction of helping those in need
Competitive compensation

Qualifications

Completion of post-secondary education is an asset.
One year of administrative or office experience is preferred.
Intermediate software skills are required, software scheduling experience is also an asset.
Superior Customer service skills are necessary.
Ability to effectively communicate both through oral and written mediums.
Demonstrate compassion, tact and diplomacy when interacting with clients and their families.

Responsibilities

Answering all in-coming calls
Provide one-call service solution where applicable.
Triage the calls to forward to appropriate desk for response.
Provide a compassionate and understanding approach to client concern.
Feel good knowing you are making a difference in the lives of those that we provide care.

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Apply on extendicare.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Care Coordinator acts as the primary point of contact for clients and field staff, managing incoming calls and matching care needs with appropriate personnel. They are responsible for providing compassionate, one-call service solutions while triaging inquiries to the correct departments.

Requirements

Candidates should have at least one year of administrative or office experience and proficiency with Microsoft Office products. Strong communication skills, the ability to handle stressful situations, and a compassionate approach to client care are essential.

Skills

Customer service
Telephone etiquette
Multitasking
Microsoft Office
Scheduling
Communication
Active listening
Triage
Administrative support
Compassion
Diplomacy

Benefits

Flexible scheduling
Health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Administrative
Home Health Care
Scheduling
Microsoft Office
Triage
Client Relations
Healthcare
Operations
Telephone Etiquette
Multitasking
Public Service
Nursing Support
Personal Support
Home Support

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Jobs in Canada