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Added 11 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 11 mins ago
GG
Camp Coordinator - Superintendent
Grizzlytrek Group
AB
- $50 to $65 CAD / hour
- Full-time
Remote Workforce Camp, British Columbia | 15 Days On, 6 Days Off | 12-Hour Shifts
Added 11 mins ago
Registered Practical Nurse (Casual)
Shiplake Properties
Toronto, ON
This RPN position offers primarily overnight night shifts from 11:30pm-7:30am
Added 11 mins ago
LC
Front End Manager/Bookkeeper - FT
Loblaw Companies Limited
Saskatoon, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 11 mins ago
LC
Produce Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 11 mins ago
BH
Registered Nurse, Complex Care
Bruyère Health
Ottawa, ON
- Full-time
POSITION TYPE : Temporary, Full-time, Night, 75 hours / pay period, 1.0 FTE (12 hour shift)
Added 11 mins ago
Territory Manager - Heritage Division (Golden Horseshoe)(Hamilton/Niagara Territory)
Southern Glazer’s Wine and Spirits, LLC
Toronto, ON
…supplier brand by effectively selling the company s products/services and providing excellent customer service to fulfill the potential of our suppliers and…
Added 26 mins ago
N
Commercial Lines Account Manager
Navacord
Sudbury, ON
- $60,000 to $70,000 CAD / year
- Full-time
RIBO license required
Added 26 mins ago
RA
Logistics Account Manager
Reimer Associates Inc.
Guelph, ON · Greater Guelph Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
…carriers they offer a broad range of Transportation and Logistics services across North…
Added 26 mins ago
IG
Technical Project Manager
Insight Global
Toronto, ON
- $72 to $85 CAD / hour
- Contract
Insight Global is seeking a Senior Technical Project Manager to join one of Canada’s Big 5 banks, supporting a large-scale Commercial Payments / Real-Time Rail (RTR) initiative. This…
Added 26 mins ago
TJ
Administrative Assistant
The Jean Tweed Centre
Toronto, ON · Etobicoke, ON
- $30,459 to $35,633 CAD / year
- Contract
The position includes a range of administrative services that are performed with a customer service focus, including booking appointments and scheduling meetings, maintaining filing systems…
Added 26 mins ago
E
Overnight Customer Care Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Added 26 mins ago
Senior Design Manager
GHD Group Pty Ltd
Vancouver, BC
GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee-owned company with over 12,000 diverse and skilled…
Added 26 mins ago
ST
SAP FICO Manager
Sapsol Technologies Inc
Remote, Canada
- Remote
To qualify for the role you must have
Added 26 mins ago
ST
SAP FICO Manager
Sapsol Technologies Inc
Remote, Canada
- Remote
To qualify for the role you must have
Added 26 mins ago
ST
SAP FICO Manager
Sapsol Technologies Inc
Remote, Canada
- Remote
To qualify for the role you must have
Added 26 mins ago
ST
SAP FICO Manager
Sapsol Technologies Inc
Remote, Canada
- Remote
To qualify for the role you must have
Added 26 mins ago
ST
SAP FICO Manager
Sapsol Technologies Inc
Remote, Canada
- Remote
To qualify for the role you must have
Added 26 mins ago
LB
Office Experience Coordinator
Labatt Breweries of Canada
Toronto, ON
- Full-time
The Office Experience Coordinator is responsible for assisting the Office Experience Manager in maintaining a safe, efficient, and well-maintained facility for all employees, visitors, and…
Added 26 mins ago
Climate Change and Sustainability Internship - 2027
Mott MacDonald
Toronto, ON
Support project teams in delivering services such as:
Added 26 mins ago
C
Guest Attendant
Chartwell
Amherstburg, ON
- Full-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 26 mins ago
RA
Program Manager – Audit Transformation
Recrute Action
Toronto, ON
- Contract
Hybrid work, with 3 days per week in the office
Added 26 mins ago
GV
Manufacturing Shop Operations Manager
GE Vernova
Markham, ON
- $106,000 to $156,000 CAD / year
- Full-time
The Manufacturing Shop Operations Manager will demonstrate leadership in managing operations of business processes for an area or business segment within a production facility. In this role…
Added 26 mins ago
M(
Human Resources Coordinator
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
…practical support across core HR programs and daily employee services. Working closely with the HR Business Partner team and other People & Inclusion centres of excellence, you will help…
Added 41 mins ago
UH
Technical Specialist
University Health Network
Toronto, ON
- Full-time
Experience with Microsoft Azure services, including Azure SQL, Azure Data Factory, Azure Functions, and Azure DevOps is preferred.

Extendicare

Overnight Customer Care Coordinator

Kitchener, ON, Canada
ParaMed Admin Office - WW (Manitou Dr.), Canada

Part-time

Apply on extendicare.wd10.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

This is a replacement vacancy.

Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field staff. This is an Overnight Part-Time role from 10pm to 6am, working days include weekdays and alternating weekends.

If the following statements sound like you, then you might make a great Customer Care Representative!

I always provide the highest level of customer service.
I have exceptional telephone etiquette.
I can handle stressful and emotionally charged situations while maintaining a high level of customer service.
I am a good listener, and can communicate well, both written and verbally.
I have a strong desire to help others through public service.
I have experience with multitasking in a busy environment.
I am proficient with computers, and I have experience with Microsoft Office products.

Perks to the position:

Flexible scheduling
Health and dental benefits
Satisfaction of helping those in need
Competitive compensation

Qualifications

Completion of post-secondary education is an asset.
One year of administrative or office experience is preferred.
Intermediate software skills are required, software scheduling experience is also an asset.
Superior Customer service skills are necessary.
Ability to effectively communicate both through oral and written mediums.
Demonstrate compassion, tact and diplomacy when interacting with clients and their families.

Responsibilities

Answering all in-coming calls
Provide one-call service solution where applicable.
Triage the calls to forward to appropriate desk for response.
Provide a compassionate and understanding approach to client concern.
Feel good knowing you are making a difference in the lives of those that we provide care.

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Apply on extendicare.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Care Coordinator acts as the primary point of contact for clients and field staff, managing incoming calls and matching care needs with appropriate personnel. They are responsible for providing compassionate, one-call service solutions while triaging inquiries to the correct departments.

Requirements

Candidates should have at least one year of administrative or office experience and proficiency with Microsoft Office products. Strong communication skills, the ability to handle stressful situations, and a compassionate approach to client care are essential.

Skills

Customer service
Telephone etiquette
Multitasking
Microsoft Office
Scheduling
Communication
Active listening
Triage
Administrative support
Compassion
Diplomacy

Benefits

Flexible scheduling
Health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Administrative
Home Health Care
Scheduling
Microsoft Office
Triage
Client Relations
Healthcare
Operations
Telephone Etiquette
Multitasking
Public Service
Nursing Support
Personal Support
Home Support

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Work requirements

Jobs in Canada