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RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
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GG
Camp Coordinator - Superintendent
Grizzlytrek Group
AB
- $50 to $65 CAD / hour
- Full-time
Remote Workforce Camp, British Columbia | 15 Days On, 6 Days Off | 12-Hour Shifts
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S
Logistics Manager
SinaLite
Markham, ON
- Full-time
Lead day-to-day logistics, warehouse, shipping, and receiving operations while ensuring customer, production, and delivery requirements are met.
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Senior Retention & Growth Marketing Specialist
Zen Educate
Vancouver, BC
Location: Vancouver – Hybrid (3 days in office)
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BizOps Manager
ExaCare AI
Toronto, ON
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare ai's solutions. You will own client relationships from the moment the…
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LC
Grocery Department Manager
Loblaw Companies Limited
Ottawa, ON
- Full-time
Oversee the day-to-day operations of a specific department within a store
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LC
Front End Manager/Bookkeeper - FT
Loblaw Companies Limited
Saskatoon, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
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LC
Produce Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
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Assistant Manager I
EssilorLuxottica Group
Calgary, AB
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
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M
Food Service Supervisor - Part Time
Maquise
Ottawa, ON · VANIER, ON
- Part-time
Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
Added 15 mins ago
KC
Manager, Human Resources – Mergers & Acquisitions
KPMG Canada
Toronto, ON
- Full-time
Human Resources Mergers & Acquisitions (HR M&A) sits within the broader Operations M&A team in Deal Advisory. The Operations M&A team focuses on all aspects of the Deal lifecycle advising…
Added 15 mins ago
RA
Logistics Account Manager
Reimer Associates Inc.
Guelph, ON · Greater Guelph Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
With an excellent growth story they are looking to add a Logistics Account Manager to their team in Guelph. The Logistics Account Manager will manage and develop assigned customer accounts…
Added 15 mins ago
EA
BizOps Manager
exacare ai
Toronto, ON
- Full-time
The BizOps Manager is responsible for ensuring our customers are successful and continuously seeing value from exacare's solutions. You will own client relationships from the moment the…
Added 15 mins ago
E
Overnight Customer Care Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Added 15 mins ago
MI
Materials Planning and Logistics Manager
Magna International
Guelph, ON
- Full-time
Strong knowledge of procurement, inventory management, logistics operations, warehouse management, supplier coordination, and production planning support.
Added 15 mins ago
S
Stage Experience Lead - Full Time
Sephora
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 15 mins ago
M(
Coordinator, Talent Strategy
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
Liaise between MLSE business units and Football Operations regarding corporate talent requests.
Added 30 mins ago
LH
Medical Office Admin
Lifemark Health Group
Kelowna, BC
- $19 to $24 CAD / hour
- Full-time
…sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team…
Added 30 mins ago
UH
Technical Specialist
University Health Network
Toronto, ON
- Full-time
…scalable, reliable, and governed enterprise data solutions that support UHN's clinical, research, education, and enterprise operations. The role provides advanced technical expertise in…
Added 30 mins ago
A
People & Culture Generalist
Arrow
Guelph, ON
- Full-time
Must possess strong human relations and communication skills, along with organizational planning and personal computer proficiency
Added 30 mins ago
EC
Delivery Driver / Material Handler
EMCO Corporation
Richmond Hill, ON
- $45,000 to $50,000 CAD / year
- Full-time
…industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across…
Added 30 mins ago
EC
Profit Centre Manager
EMCO Corporation
Sudbury, ON · Greater Sudbury, Ontario
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 30 mins ago
J
General Manager
JOONS
Brampton, ON
- Full-time
Assume full operational responsibility for the restaurant, including front-of-house, culinary operations, bar and beverage, guest relations, administration, and support functions.
Added 30 mins ago
LD
Responsable des opérations administratives | Administrative Operations Manager
Le Dépôt | The Depot
Canada
- Contract
At The Depot, administrative operations cover the office, supplies, facilities, vehicles, shared systems, contracts, and external service providers. The Manager coordinates external…
Added 45 mins ago
RL
Account Manager – Niagara Region & GTA West
RENO Lighting
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Identify customer training needs and coordinate product education and support with internal resources as required.

Extendicare

Overnight Customer Care Coordinator

Kitchener, ON, Canada
ParaMed Admin Office - WW (Manitou Dr.), Canada

Part-time

Apply on extendicare.wd10.myworkdayjobs.com About employer

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Job details

Job type: Part-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Description

This is a replacement vacancy.

Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and field staff. Responsible for providing superior customer service skills as they match clients in need of care to appropriate field staff. This is an Overnight Part-Time role from 10pm to 6am, working days include weekdays and alternating weekends.

If the following statements sound like you, then you might make a great Customer Care Representative!

I always provide the highest level of customer service.
I have exceptional telephone etiquette.
I can handle stressful and emotionally charged situations while maintaining a high level of customer service.
I am a good listener, and can communicate well, both written and verbally.
I have a strong desire to help others through public service.
I have experience with multitasking in a busy environment.
I am proficient with computers, and I have experience with Microsoft Office products.

Perks to the position:

Flexible scheduling
Health and dental benefits
Satisfaction of helping those in need
Competitive compensation

Qualifications

Completion of post-secondary education is an asset.
One year of administrative or office experience is preferred.
Intermediate software skills are required, software scheduling experience is also an asset.
Superior Customer service skills are necessary.
Ability to effectively communicate both through oral and written mediums.
Demonstrate compassion, tact and diplomacy when interacting with clients and their families.

Responsibilities

Answering all in-coming calls
Provide one-call service solution where applicable.
Triage the calls to forward to appropriate desk for response.
Provide a compassionate and understanding approach to client concern.
Feel good knowing you are making a difference in the lives of those that we provide care.

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Apply on extendicare.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Care Coordinator acts as the primary point of contact for clients and field staff, managing incoming calls and matching care needs with appropriate personnel. They are responsible for providing compassionate, one-call service solutions while triaging inquiries to the correct departments.

Requirements

Candidates should have at least one year of administrative or office experience and proficiency with Microsoft Office products. Strong communication skills, the ability to handle stressful situations, and a compassionate approach to client care are essential.

Skills

Customer service
Telephone etiquette
Multitasking
Microsoft Office
Scheduling
Communication
Active listening
Triage
Administrative support
Compassion
Diplomacy

Benefits

Flexible scheduling
Health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Administrative
Home Health Care
Scheduling
Microsoft Office
Triage
Client Relations
Healthcare
Operations
Telephone Etiquette
Multitasking
Public Service
Nursing Support
Personal Support
Home Support

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