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Added 9 mins ago
Warehouse Clerk-EN
Guillevin
Drummondville, QC
Full-time
Reporting to the Business Centre Manager, the Warehouse Clerk receives, verifies and stocks merchandise, prepares orders, packs goods and ships orders in a timely manner.
Added 9 mins ago
Outside Sales Representative-EN
Guillevin
Drummondville, QC
Full-time
Track customer profitability and credit levels. Let the Manager know about any negative trends.
Added 9 mins ago
Manager, Learning & Development
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 10 mins ago
Manager - Operations (PM Shift)
Wesco
Mississauga, ON
Full-time
As the Manager – Operations (PM Shift), you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations…
Added 10 mins ago
Managing Director - Cybersecurity & Core Technology Audit
BMO
Toronto, ON · FCP
Full-time
…continuous improvement practices. Establish proactive audit engagement and continuous monitoring across portfolios to enable real-time reprioritization and end-to-end risk…
Added 10 mins ago
Manager, Technical Account Management
Autodesk
Montreal, QC
Full-time
Le service « Customer Success » d’Autodesk recherche un responsable expérimenté pour diriger une équipe de responsables techniques de compte (TAM) chargés d’aider les entreprises clientes à…
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Responsable de projet – Changement Produit (PCL) Systèmes de Carburant / Project Manager - Product Change Leader Fuel systems
Airbus
Mirabel, QC
Full-time
Ce travail nécessite une prise de conscience liée à tous les risques potentiels de conformité et à un engagement à agir avec intégrité, ces valeurs sont le fondement du succès, de la…
Added 10 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 10 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 10 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 10 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 10 mins ago
Financial Services Representative (BCGEU) - Downtown
Vancity
Vancouver, BC
Full-time
This is a Full-Time, Permanent role based at our Downtown Community Branch (Branch 10) and will report directly to the Assistant Branch Manager.
Added 25 mins ago
Financial Services Representative - Full Time
Meridian Credit Union
Windsor, ON
$50,000 to $53,000 CAD / year
Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 25 mins ago
Meat Department Manager
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Ottawa, ON
$53,500 to $58,500 CAD / year
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…the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve strong business results. Partnering closely with the Store Manager and…
Added 25 mins ago
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Full-time
Reporting directly to the Sector Manager, Sales Manager will serve as a key representative of the company, consistently delivering high-quality service and fostering long-term customer…
Added 38 mins ago
5741 - Store Manager
Lids
Toronto, ON
$22.5 USD / hour
Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 38 mins ago
5791 - Store Manager (H)
Lids
Pointe-Claire, QC
Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 38 mins ago
Sales Manager - CPI
Rotork
Montreal, QC
Full-time
Reporting directly to the Sector Manager, Sales Manager will serve as a key representative of the company, consistently delivering high-quality service and fostering long-term customer…
Added 38 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Full-time
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 38 mins ago
Sr. IT Incident Management Analyst - EN 989
Export Development Canada | Exportation et développement Canada
Montreal, QC
$96,557 to $128,743 CAD / year
Full-time
Service Delivery Manager 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 38 mins ago
Gestionnaire de produits / Product Manager
PIP Canada
Laval, QC
Full-time
Added 38 mins ago
7710 - Store Manager (H)
Lids
Quebec, QC
Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 38 mins ago
7736 - Store Manager
Lids
Burnaby, BC
$23 to $25 USD / hour
Full-time
…inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and…
Added 38 mins ago
Training Facilitator – OHS Programs
Manufacturing Safety Alliance of BC - Nonprofit Health & Safety Association
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Acquires and maintains a deep understanding of the facilitator materials, courseware, and trainer kits and adapts training to fit each instructional engagement and client group.
Added 38 mins ago
Production Manager- Packaging
Hunter Amenities International Ltd.
Burlington, ON
Full-time
We’re looking for an experienced and results-driven Production Manager to join our team in Burlington. The Production Manager is responsible for the overall leadership, performance, and…

Extendicare

PROGRAM MANAGER - RN

Calgary, AB, Canada

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Job Description

Candidates are invited to apply for the Full Time Permanent Clinical Manager position for our Sunshine Circle neighborhood. Extendicare Hillcrest, a 112-bed long-term care home, located in Calgary, Alberta. Sunshine Circle has a 56 bed program that provides care to seniors with neurocognitive disorders.

Mission:

Reporting to the Director of Care for Dementia Programs, the Clinical Manager is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting and leading a high-performing team dedicated to delivering safe, high-quality, and compassionate care to all residents.

Under the direction of the Director of Care, the Clinical Manager leads and provides oversight for assigned clinical areas as per Extendicare’s model of care and collaborates with other members of the care team to ensure exceptional resident centered care and best practices are consistent with Extendicare, Accreditation standards, and all regulations.

The Clinical Manager will engage with residents and families and promote a customer service philosophy to continuously improve resident satisfaction and achieve our mission to provide people with the care they need, wherever they call home.

Key Outcomes:

Serve as a strong advocate for resident safety and ongoing improvement of quality care.

Attain high resident and family engagement as measured through Experience Survey results, by caring for each person as we would our own family.

Consistently meet or exceed all quality and clinical indicators for residents, in alignment with organizational and legislative guidelines, through the effective execution of required clinical programs.

Foster a positive culture of employee experience, driving an increase in overall employee engagement compared to the previous year.

Ensure adherence to all regulatory requirements on quality and clinical programs, as well as organizational and Accreditation standards, policies, and procedures.

Key Responsibilities:

In collaboration with the Director of Care:

Manage- Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance of the programs in compliance with legislative and professional standards.

Identify- Risk and mitigation strategies and escalate and manage as appropriate in collaboration with organizational teams and departments.

Comply- Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.

Collaborate- Actively participate and collaborate with the Director of Care,

interdisciplinary team, and consult with care staff, residents and families to deliver and optimize resident care.

Quality- Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.

Community Partnership- Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care.

Cultivate- Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps, providing coaching and feedback and encouraging continuous learning.

Values Alignment- Uphold and promote the organization’s Mission, Vision and Values and Philosophy regarding Ethics, Morality and Integrity

Customer Service- Through employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.

Qualifications:

Minimum of three (3) years of experience working as Registered staff in the long-term care sector, plus, preference of three (3) years, minimum of one (1) of experience in a managerial or supervisory capacity in a health care setting.

Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body.

Bachelor of Nursing preferred or Post-secondary Diploma in Nursing.

Current CPR certification is required.

Demonstrated leadership, communication skills and interpersonal skills.

Experience in the use of EHR systems, specifically Point Click Care and Point of Care.

Proficiency in Microsoft Office Suite.

Proven history of leading quality improvement initiatives and achieving positive resident outcomes.

Demonstrated team building and time management skills.

Strong Clinical skills.

Proficiency in a second language is considered an asset.

Experience working in a unionized environment and managing under a collective agreement.

Core Competencies

Industry/Regulatory Knowledge

Program Administration

Customer Service

Priority Management

People Management

Collaboration

Attributes of an Effective Leader

Strategy Development: Understands the organization’s strategy and sets priorities to make it happen.

Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results.

Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence.

Effective Communication: Actively listens, seeking to understand all perspectives and communicating with respect.

Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate.

Builds High Performing Teams: Builds the capability of individuals and teams

through continuous feedback, coaching, and a commitment to learning and

development.

Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities.

Opportunities for advancement and career growth within the organization.

A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

Employee Family Assistance Program.

Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands.

We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

Time Type:

Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

Lead assigned clinical programs and teams in a long-term care home, ensuring safe, resident-centered care and compliance with regulatory, accreditation, and organizational standards. Drive quality improvement, manage risks, collaborate with residents, families, staff, and community partners, and support employee development and engagement.

Requirements

Requires current, unrestricted Registered Nurse registration, at least three years of registered-staff experience in long-term care, and current CPR certification; at least one year of management or supervisory experience is preferred. A Bachelor of Nursing is preferred, with a post-secondary nursing diploma also noted, alongside strong clinical, leadership, communication, and team-building skills and experience with electronic health records.

Skills

Clinical Leadership
Long-Term Care
Registered Nursing
Program Administration
Quality Improvement
Resident Safety
Regulatory Compliance
People Management
Team Building
Coaching and Mentoring
Interdisciplinary Collaboration
Customer Service
Risk Management
Data Analytics
Electronic Health Records
Time Management

Benefits

Employee Family Assistance Program
Mentorship and Learning Opportunities
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Registered Nurse
Long-Term Care
Clinical Manager
Dementia Care
Neurocognitive Disorders
Resident-Centered Care
Clinical Programs
Quality Improvement
Resident Safety
Accreditation Standards
Regulatory Compliance
Risk Mitigation
PointClickCare
Point of Care
Electronic Health Records
Microsoft Office Suite
CPR Certification
Collective Agreement
Employee Engagement
Interdisciplinary Team
Resident and Family Engagement
Clinical Indicators
Coaching and Mentoring
Community Health Partnerships

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