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Extendicare

Scheduling coordinator

London, ON, Canada
ParaMed - London (Fullarton St.), Canada

Job type: Part-time
Posting language: English
Posted: Oct 2, 2026

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Original job description

Job Description

Why you’ll love working here:

Celebration and Recognition programs

Part time and Full-time opportunities

Comprehensive health and dental benefit plans

Education allowance for employees and family

Employee Assistance Program

Employee perks and exclusive offers

What you’ll do:

Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets

Build a care schedule for patients

Enter and update employee and patient data within computerized system

Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families

Document and appropriately report all staff and patient interactions

What you bring:

One year administrative or office experience is an asset

Scheduling experience is an asset

Strong computer skills

Superior Customer service skills

Ability to effectively communicate both orally and written

Compassion and empathy when interacting with patients and their families

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@paramed.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The scheduling coordinator is responsible for assigning staff to patients based on availability and skill sets while maintaining accurate care schedules. They also manage patient and employee data in the system and handle professional communication with stakeholders.

Requirements

Candidates should have strong computer and customer service skills, with at least one year of administrative or office experience preferred. The role requires effective oral and written communication, as well as a compassionate approach to patient care.

Skills

Scheduling
Administrative support
Computer skills
Customer service
Communication
Data entry
Compassion
Empathy
Time management
Professionalism

Benefits

Health insurance
Dental insurance
Education allowance
Employee assistance program
Employee perks

Visa sponsorship

Not detected in the job text

Keywords

Scheduling
Administrative
Data entry
Customer service
Home health care
Patient care
Staff coordination
Healthcare
Office support
Communication
Scheduling software

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