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Added 20 mins ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, ON
- Full-time
…technical and challenging environment. Kinectrics puts you in the driver’s seat of your own career, setting you up alongside industry experts who will help you develop the skills essential…
Added 20 mins ago
AS
Dementia Resource Consultant - Middlesex - UH
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London, ON
- Full-time
Job Status: Full-time, Permanent, current role
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Specialist, Manufacturing Procurement
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
The full base salary range for this position is from $82,800 to $ 92,000 annually. The starting base salary offered is based on market location and may vary depending on job-related…
Added 20 mins ago
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Lands and Facilities Operations Technician
Upper Thames River Conservation Authority
London, ON
- Full-time
Benefits:Comprehensive Group Benefits, Pension Plan (OMERS) and Vacation package; Free access to UTRCA Conservation Areas (Fanshawe, Pittock and Wildwood)
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Night Supervisor, Manufacturing
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- Full-time
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Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
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PARTS CONSULTANT
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Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
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HAIL CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
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Added 20 mins ago
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Courier
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A full valid driver’s license and clean driver’s record
Added 20 mins ago
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COLLISION CONSULTANT
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Added 20 mins ago
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CAN Driver
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- Part-time
Détails Supplémentaires: Job posting date: 11/2/2026 Job Closing date: 11/9/2026/ A valid full driver’s licence is required for this position
Added 49 mins ago
TP
Parts Counter Person
T&T Power Group
Fort St. John, BC
- $65,000 to $75,000 USD / year
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A valid driver’s licence may be required based on operational responsibilities.
Added 49 mins ago
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Tech IV - Electrician
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- Full-time
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Added 49 mins ago
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Groundperson [Arborist Assistant]
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Arborist Climber
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…knowledge and experience to ensure the job is done right and on…
Added 50 mins ago
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Logistics Admin Assistant
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Arborist Climber
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As a Crew Leader you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…
Added 1 hour ago
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Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Nisku, AB
- Full-time
Valid provincial driver’s license. Licensed to drive a 5-ton vehicle and air brake endorsement considered an asset.
Added 1 hour ago
TD
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Calgary, AB
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Valid provincial driver’s license. Licensed to drive a 5-ton vehicle and air brake endorsement considered an asset.
Added 1 hour ago
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Plant Health Care Technician
The Davey Tree Expert Company
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Excellent Benefits package and RRSP/TFSA Program.
Added 1 hour ago
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Arborist Climber
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Added 1 hour ago
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Clinical Community Supervisor- RN
ParaMed Home Health Care
Toronto, ON · North York, ON
- Full-time
Part time and Full-time opportunities and flexible scheduling options
Added 1 hour ago
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Clinical Supervisor - RPN
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Kitchener, ON
- Full-time
Must possess a valid driver’s license and access to reliable transportation
Added 1 hour ago
TD
Arborist Crew Leader
The Davey Tree Expert Company
Vancouver, BC
- Full-time
As a Crew Leader you will lead a team to various job sites throughout the week, ensuring the job is done right, on time and safely. You will be a subject matter expert providing guidance to…

Extendicare

Site Technologies Analyst

Markham, ON, Canada
Extendicare (Canada) Inc (Steeles Ave.), Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-3 years of experience in IT infrastructure, telephony, site technologies, or IT operations support.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Reporting to the Senior Manager , Network and Site Technologies, the Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions across Extendicare and ParaMed locations. This role plays a key part in ensuring the reliable operation of telephony, nurse call, security, and other site technologies while partnering with internal teams, care site leaders, and external vendors to deliver consistent, standardized technology solutions across a growing portfolio of sites.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

Provide day-to-day support and administration of site technology solutions including telephony, nurse call, security, and other operational technology platforms across Extendicare and ParaMed locations.
Troubleshoot and resolve hardware, software, connectivity, and service-related issues, working closely with Service Desk, Infrastructure, Network, and vendor partners to ensure timely resolution.
Act as a technical resource for site technology deployments, upgrades, relocations, and refresh initiatives across existing and newly acquired locations.
Coordinate with internal stakeholders, third-party vendors, and service providers to support technology installations, maintenance activities, testing, and issue remediation.
Assist with the implementation and standardization of site technology solutions, ensuring systems align with organizational standards, operational requirements, and security best practices.
Support telephony services and technologies including VoIP, SIP, PRI, POTS, Direct Routing, and related telecommunications platforms.
Conduct site assessments, gather technical requirements, and provide recommendations to support operational and project-based technology needs.
Create and maintain technical documentation, inventories, support procedures, configuration records, and deployment plans.
Monitor the performance and reliability of site technology environments, proactively identifying risks, recurring issues, and opportunities for improvement.
Partner with cross-functional teams to support business initiatives, infrastructure projects, and technology modernization efforts across the organization.
Participate in project planning, testing, implementation, and post-deployment support activities, while developing increased ownership of project deliverables over time.
Provide on-site support and travel to care and operational locations as required to support deployments, troubleshooting, and business continuity needs.
Stay current with emerging technologies and industry best practices, contributing recommendations that improve service delivery, efficiency, and user experience.
Complete other duties as assigned.

What we’re looking for:

Postsecondary education in Information Technology, Computer Systems, Telecommunications, or a related field; equivalent combination of education and experience will be considered.
1-3 years of experience in IT infrastructure, telephony, site technologies, or IT operations support.
Experience supporting VoIP and telephony platforms, with working knowledge of technologies such as SIP, PRI, POTS, and Direct Routing.
Strong understanding of networking fundamentals and infrastructure troubleshooting.
Excellent communication and customer service skills with the ability to explain technical concepts to non-technical stakeholders.
Experience working with vendors, service providers, and cross-functional business partners.
Exposure to healthcare, long-term care, nurse call systems, or enterprise technology environments is considered an asset.
Valid driver's licence and reliable vehicle with the ability to travel to sites as required.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities.
Opportunities for advancement and career growth within the organization.
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

#ExtendicareIT

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions including telephony, nurse call, and security systems. This role involves troubleshooting technical issues, coordinating with vendors, and ensuring standardized technology deployments across various care locations.

Requirements

Candidates must have postsecondary education in IT, Computer Systems, or Telecommunications, along with 1-3 years of experience in IT infrastructure or telephony support. A strong understanding of networking fundamentals and a valid driver's licence for site travel are required.

Skills

IT infrastructure
Telephony
VoIP
SIP
PRI
POTS
Direct Routing
Networking fundamentals
Infrastructure troubleshooting
Technical documentation
Vendor management
Customer service
Nurse call systems
Site technology deployment

Benefits

Continuous mentorship
Life-long learning opportunities
Career growth opportunities
Employee Family Assistance Program
Robust benefits package

Visa sponsorship

Not detected in the job text

Keywords

Site Technologies
IT Infrastructure
Telephony
VoIP
SIP
PRI
POTS
Direct Routing
Nurse Call Systems
Security Systems
Networking
Hardware Troubleshooting
Software Troubleshooting
Technical Documentation
Vendor Management
Service Desk
Business Continuity
Project Planning
Healthcare Technology
Long-term Care
Enterprise Technology
Deployment
Connectivity
Operational Technology

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