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Added 1 hour ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Senior Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 3 hours ago
BC
Database Administrator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
BCIT’s Information Technology Services department is seeking a temporary, full-time (1.0 FTE) Database Administrator (Senior Systems Analyst). As a member of our Solution Delivery team, the…
Added 3 hours ago
ET
Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Director of Cybersecurity, you’ll be a senior hands-on member of the security team. You’ll own detection and response, drive vulnerability remediation, and help set the…
Added 3 hours ago
N(
Senior Business Analyst, Strategy and Process Improvement
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 3 hours ago
NA
Senior Business Analyst, Strategy and Process Improvement
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 3 hours ago
TH
Business Analyst - PRO Experience (1 Year Contract)
The Home Depot
Canada
- Full-time
The Business Analyst, Pro Experience supports the growth and continuous improvement of the Pro ecosystem across fulfilment, delivery, assortment, inventory and store enablement. The Analyst…
Added 3 hours ago
E
Site Technologies Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager , Network and Site Technologies, the Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions…
Added 3 hours ago
Income Officer - Automotive Finance - 18 months contract - Anjou, Quebec or Hamilton, Ontario
Scotiabank
QC · Anjou, QC
Comparing and contrasting employment, income and loan application information with telephone conversations held between the Income Analyst and dealer, customer’s employer(s) or customer;
Added 3 hours ago
Income Officer - Automotive Finance - 18 months contract - Anjou, Quebec
Scotiabank
QC · Anjou, QC
Comparing and contrasting employment, income and loan application information with telephone conversations held between the Income Analyst and dealer, customer’s employer(s) or customer;
Added 4 hours ago
C
Procurement Analyst (8 Month) - Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
…that create value across the organization. As a Procurement Analyst, you'll support in-depth financial, procurement, and data analysis while working closely with procurement partners,…
Added 4 hours ago
B
ANALYST, VENTURE CAPITAL, ASSET MANAGEMENT – BDC Capital
BDC
Montreal, QC
- Full-time
The Asset Management Team is seeking an Analyst who will be involved in all aspects of the investment review and portfolio management process. You will assist in the management of an…
Added 4 hours ago
KG
Technical Business Analyst
K&K Global Talent Solutions INC.
Montreal, QC
- Full-time
The ability to articulate, to comprehend and to communicate complex information to a diverse audience.
Added 6 hours ago
M
Senior Analyst, Operations Risk & Controls
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
…arising from strategic initiatives across Canada Operations, technology implementations, large-scale process changes, and operational transformations. The Senior Analyst ensures risks and…
Added 7 hours ago
TG
Junior GRC Analyst Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
Join the TMX Group team as a Junior GRC Analyst Intern and play an active role in maturing, maintaining, and supporting our enterprise cybersecurity governance structure. Reporting to the…
Added 7 hours ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Support technology solution projects and change requests, related to the operational risk loss event data and MERLIN operations, by working with technology and risk partners to ensure…
Added 7 hours ago
A
Data Governance & Master Data Senior Analyst
Affinity
BC · British Columbia, Canada
- Contract
We are seeking a highly motivated Data Governance & Master Data Senior Analyst to help establish and operationalize an enterprise Data Governance and Master Data Management (MDM) program.…
Added 7 hours ago
AC
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Air Canada Vacations
Montreal, QC
- Full-time
We are seeking a Senior CRM & CDP Solution Analyst to play a critical role in the functional design, business alignment, and successful delivery of these platforms. This role will work…
Added 7 hours ago
F/
Technical Analyst, Data, Compliance and Financial Solutions
FCC / FAC
Regina, SK · FCC Tower
- Full-time
As a Technical Analyst, Data, Compliance and Financial Solutions, you’ll be part of an Agile scrum team that implements and sustains compliance applications for the business and works with…
Added 8 hours ago
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
We are seeking a Senior CRM & CDP Solution Analyst to play a critical role in the functional design, business alignment, and successful delivery of these platforms. This role will work…
Added 8 hours ago
Manager, Workforce Insights
Scotiabank
Toronto, ON
Positioned between Senior Workforce Analyst and Senior Manager, the role moves the function from execution and analysis to operational leadership, planning governance, stakeholder…
Added 8 hours ago
M
Senior Financial Planning Analyst
MDA
Brampton, ON
- Full-time
Must be able to prepare and present information with confidence and clarity to senior management
Added 9 hours ago
AI Enablement Analyst
Dye & Durham Talent Team
Toronto, ON
Dye & Durham, a leading global provider of cloud–based software and technology solutions, provides critical information services and workflows used by clients all over the world to manage…
Added 9 hours ago
FH
Senior Business Analyst
Fraser Health
BC · Surrey, BC · Fraser Health, British Columbia
- Full-time
We are currently looking to fill a Full Time opportunity for a Senior Business Analyst located at Central City, in Surrey, BC.
Added 9 hours ago
D&
AI Enablement Analyst
Dye & Durham Corporation
Toronto, ON
- $65,000 to $75,000 USD / year
- Full-time
Degree, diploma, or current enrollment in Computer Science, Information Systems, Business Technology, Education Technology, or a related field, or equivalent practical experience.
Added 9 hours ago
H
Vulnerability Management Specialist
Hays
Montreal, QC
- Full-time
Our client is a large, established Canadian organisation with a significant technology footprint. They are looking for an experienced Senior Vulnerability Management Analyst to join their…

Extendicare

Site Technologies Analyst

Markham, ON, Canada
Extendicare (Canada) Inc (Steeles Ave.), Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-3 years of experience in IT infrastructure, telephony, site technologies, or IT operations support.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Reporting to the Senior Manager , Network and Site Technologies, the Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions across Extendicare and ParaMed locations. This role plays a key part in ensuring the reliable operation of telephony, nurse call, security, and other site technologies while partnering with internal teams, care site leaders, and external vendors to deliver consistent, standardized technology solutions across a growing portfolio of sites.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

Provide day-to-day support and administration of site technology solutions including telephony, nurse call, security, and other operational technology platforms across Extendicare and ParaMed locations.
Troubleshoot and resolve hardware, software, connectivity, and service-related issues, working closely with Service Desk, Infrastructure, Network, and vendor partners to ensure timely resolution.
Act as a technical resource for site technology deployments, upgrades, relocations, and refresh initiatives across existing and newly acquired locations.
Coordinate with internal stakeholders, third-party vendors, and service providers to support technology installations, maintenance activities, testing, and issue remediation.
Assist with the implementation and standardization of site technology solutions, ensuring systems align with organizational standards, operational requirements, and security best practices.
Support telephony services and technologies including VoIP, SIP, PRI, POTS, Direct Routing, and related telecommunications platforms.
Conduct site assessments, gather technical requirements, and provide recommendations to support operational and project-based technology needs.
Create and maintain technical documentation, inventories, support procedures, configuration records, and deployment plans.
Monitor the performance and reliability of site technology environments, proactively identifying risks, recurring issues, and opportunities for improvement.
Partner with cross-functional teams to support business initiatives, infrastructure projects, and technology modernization efforts across the organization.
Participate in project planning, testing, implementation, and post-deployment support activities, while developing increased ownership of project deliverables over time.
Provide on-site support and travel to care and operational locations as required to support deployments, troubleshooting, and business continuity needs.
Stay current with emerging technologies and industry best practices, contributing recommendations that improve service delivery, efficiency, and user experience.
Complete other duties as assigned.

What we’re looking for:

Postsecondary education in Information Technology, Computer Systems, Telecommunications, or a related field; equivalent combination of education and experience will be considered.
1-3 years of experience in IT infrastructure, telephony, site technologies, or IT operations support.
Experience supporting VoIP and telephony platforms, with working knowledge of technologies such as SIP, PRI, POTS, and Direct Routing.
Strong understanding of networking fundamentals and infrastructure troubleshooting.
Excellent communication and customer service skills with the ability to explain technical concepts to non-technical stakeholders.
Experience working with vendors, service providers, and cross-functional business partners.
Exposure to healthcare, long-term care, nurse call systems, or enterprise technology environments is considered an asset.
Valid driver's licence and reliable vehicle with the ability to travel to sites as required.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities.
Opportunities for advancement and career growth within the organization.
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

#ExtendicareIT

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions including telephony, nurse call, and security systems. This role involves troubleshooting technical issues, coordinating with vendors, and ensuring standardized technology deployments across various care locations.

Requirements

Candidates must have postsecondary education in IT, Computer Systems, or Telecommunications, along with 1-3 years of experience in IT infrastructure or telephony support. A strong understanding of networking fundamentals and a valid driver's licence for site travel are required.

Skills

IT infrastructure
Telephony
VoIP
SIP
PRI
POTS
Direct Routing
Networking fundamentals
Infrastructure troubleshooting
Technical documentation
Vendor management
Customer service
Nurse call systems
Site technology deployment

Benefits

Continuous mentorship
Life-long learning opportunities
Career growth opportunities
Employee Family Assistance Program
Robust benefits package

Visa sponsorship

Not detected in the job text

Keywords

Site Technologies
IT Infrastructure
Telephony
VoIP
SIP
PRI
POTS
Direct Routing
Nurse Call Systems
Security Systems
Networking
Hardware Troubleshooting
Software Troubleshooting
Technical Documentation
Vendor Management
Service Desk
Business Continuity
Project Planning
Healthcare Technology
Long-term Care
Enterprise Technology
Deployment
Connectivity
Operational Technology

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