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Added 1 min ago
TH
Business Analyst - PRO Experience (1 Year Contract)
The Home Depot Canada
Toronto, ON
- Full-time
The Business Analyst, Pro Experience supports the growth and continuous improvement of the Pro ecosystem across fulfilment, delivery, assortment, inventory and store enablement. The Analyst…
Added 1 min ago
TH
ANALYSTE DE LA VALEUR ET DE LA RENTABILITÉ
The Home Depot Canada
Toronto, ON
- Full-time
The Business Analyst, Pro Experience supports the growth and continuous improvement of the Pro ecosystem across fulfilment, delivery, assortment, inventory and store enablement. The Analyst…
Added 46 mins ago
OT
Sr. Systems Analyst
Open Text Corporation
Mississauga, ON · Waterloo, ON
- Other
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 hour ago
MI
Jr. Financial Analyst (Co-op)
Magna International
Aurora, ON
- Full-time
Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Powertrain, and we do it by creating world-class…
Added 2 hours ago
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Business Intelligence Analyst
Tookli
Montreal, QC
- Full-time
Role Description The Business Intelligence Analyst is a full-time, hybrid role based in Montreal, QC, with flexibility for partial work from home. This role is responsible for gathering,…
Added 3 hours ago
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Pricing Analyst
Kelly Science, Engineering, Technology & Telecom
Baie-D'Urfé, QC
- Full-time
Analyste de la tarification | Pricing Analyst
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Client Support Analyst
City of Campbell River
Campbell River, BC
- Full-time
Added 3 hours ago
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Technical Operations Analyst
SASCU
Salmon Arm, BC
- Full-time
The Technical Operations Analyst ensures the effective day-to-day delivery of technology services by coordinating operational activities of the Managed Services Providers. The role monitors…
Added 3 hours ago
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Project Engineer/Analyst
Kinectrics
Tiverton, ON
- Full-time
Provide timely and up-to-date project information, to Kinectrics Management, project team, and customer(s) in the form of proposals, reports, recommendations, and presentations.
Added 3 hours ago
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Sr. SAP FI-CO Configuration Analyst
J&M Group
Toronto, ON
- Full-time
Empower is currently recruiting a Sr. SAP FI/CO Configuration Analyst for SAP Finance team. Viewed as a proficient in SAP system implementation and production support, this position…
Added 3 hours ago
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Quality Assurance (QA) Analyst
Affinity
Burnaby, BC
- Contract
The Quality Assurance Analyst will work in collaboration with the Business Strategy and Improvement Team to support reliable business operations, regulatory compliance, resource…
Added 3 hours ago
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Business Analyst
Affinity
Regina, SK
- Contract
…product-domain structure. In addition to their core Business Analyst responsibilities, they will assist with testing and perform Scrum Master duties as needed to maintain delivery momentum…
Added 3 hours ago
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Financial Analyst, FP&A
Powerex
Vancouver, BC
- Full-time
…electricity across North America. We are seeking a Financial Analyst, FP&A to join our Finance team. This role is ideal for someone who combines strong financial acumen with comfort in…
Added 3 hours ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Senior Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 4 hours ago
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Cyber Security Consultant
Infosys
Ottawa, ON
- Full-time
At least 11 years of Information Technology experience.
Added 4 hours ago
CO
IT Service Desk Analyst Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
The IT Service Desk Analyst is the single point of contact for the organization when interacting with the IT Division (Incident Management Process), and as such, the IT Service Desk Analyst…
Added 4 hours ago
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Senior Analyst, Funding
KV Capital
AB · Edmonton, AB
- Full-time
Support technology and automation enhancements to streamline funding workflows
Added 5 hours ago
BC
Database Administrator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
BCIT’s Information Technology Services department is seeking a temporary, full-time (1.0 FTE) Database Administrator (Senior Systems Analyst). As a member of our Solution Delivery team, the…
Added 5 hours ago
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Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
A degree in Computer Science, IT, Information Security or a related field (or equivalent experience)
Added 5 hours ago
R
Quality Assurance (QA) Analyst
Raise
Burnaby, BC
- Full-time
Raise is currently hiring a Quality Assurance (QA) Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an…
Added 5 hours ago
N(
Senior Business Analyst, Strategy and Process Improvement
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 5 hours ago
NA
Senior Business Analyst, Strategy and Process Improvement
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 5 hours ago
TH
Business Analyst - PRO Experience (1 Year Contract)
The Home Depot
Canada
- Full-time
The Business Analyst, Pro Experience supports the growth and continuous improvement of the Pro ecosystem across fulfilment, delivery, assortment, inventory and store enablement. The Analyst…
Added 5 hours ago
HA
Sr Trade Compliance Analyst
Honeywell Aerospace
Mississauga, ON
- Full-time
As a Senior Trade Compliance Analyst here at Honeywell Aerospace, you will have a significant impact on the company's global operations and success. Your role will involve ensuring…
Added 5 hours ago
R
Business Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…

Extendicare

Site Technologies Analyst

Markham, ON, Canada
Extendicare (Canada) Inc (Steeles Ave.), Canada

Full-time

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Job details

Job type: Full-time
Experience: 1-3 years of experience in IT infrastructure, telephony, site technologies, or IT operations support.
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Description

Reporting to the Senior Manager , Network and Site Technologies, the Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions across Extendicare and ParaMed locations. This role plays a key part in ensuring the reliable operation of telephony, nurse call, security, and other site technologies while partnering with internal teams, care site leaders, and external vendors to deliver consistent, standardized technology solutions across a growing portfolio of sites.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

Provide day-to-day support and administration of site technology solutions including telephony, nurse call, security, and other operational technology platforms across Extendicare and ParaMed locations.
Troubleshoot and resolve hardware, software, connectivity, and service-related issues, working closely with Service Desk, Infrastructure, Network, and vendor partners to ensure timely resolution.
Act as a technical resource for site technology deployments, upgrades, relocations, and refresh initiatives across existing and newly acquired locations.
Coordinate with internal stakeholders, third-party vendors, and service providers to support technology installations, maintenance activities, testing, and issue remediation.
Assist with the implementation and standardization of site technology solutions, ensuring systems align with organizational standards, operational requirements, and security best practices.
Support telephony services and technologies including VoIP, SIP, PRI, POTS, Direct Routing, and related telecommunications platforms.
Conduct site assessments, gather technical requirements, and provide recommendations to support operational and project-based technology needs.
Create and maintain technical documentation, inventories, support procedures, configuration records, and deployment plans.
Monitor the performance and reliability of site technology environments, proactively identifying risks, recurring issues, and opportunities for improvement.
Partner with cross-functional teams to support business initiatives, infrastructure projects, and technology modernization efforts across the organization.
Participate in project planning, testing, implementation, and post-deployment support activities, while developing increased ownership of project deliverables over time.
Provide on-site support and travel to care and operational locations as required to support deployments, troubleshooting, and business continuity needs.
Stay current with emerging technologies and industry best practices, contributing recommendations that improve service delivery, efficiency, and user experience.
Complete other duties as assigned.

What we’re looking for:

Postsecondary education in Information Technology, Computer Systems, Telecommunications, or a related field; equivalent combination of education and experience will be considered.
1-3 years of experience in IT infrastructure, telephony, site technologies, or IT operations support.
Experience supporting VoIP and telephony platforms, with working knowledge of technologies such as SIP, PRI, POTS, and Direct Routing.
Strong understanding of networking fundamentals and infrastructure troubleshooting.
Excellent communication and customer service skills with the ability to explain technical concepts to non-technical stakeholders.
Experience working with vendors, service providers, and cross-functional business partners.
Exposure to healthcare, long-term care, nurse call systems, or enterprise technology environments is considered an asset.
Valid driver's licence and reliable vehicle with the ability to travel to sites as required.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities.
Opportunities for advancement and career growth within the organization.
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

#ExtendicareIT

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

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More about this job

Responsibilities

The Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions including telephony, nurse call, and security systems. This role involves troubleshooting technical issues, coordinating with vendors, and ensuring standardized technology deployments across various care locations.

Requirements

Candidates must have postsecondary education in IT, Computer Systems, or Telecommunications, along with 1-3 years of experience in IT infrastructure or telephony support. A strong understanding of networking fundamentals and a valid driver's licence for site travel are required.

Skills

IT infrastructure
Telephony
VoIP
SIP
PRI
POTS
Direct Routing
Networking fundamentals
Infrastructure troubleshooting
Technical documentation
Vendor management
Customer service
Nurse call systems
Site technology deployment

Benefits

Continuous mentorship
Life-long learning opportunities
Career growth opportunities
Employee Family Assistance Program
Robust benefits package

Visa sponsorship

Not detected in the job text

Keywords

Site Technologies
IT Infrastructure
Telephony
VoIP
SIP
PRI
POTS
Direct Routing
Nurse Call Systems
Security Systems
Networking
Hardware Troubleshooting
Software Troubleshooting
Technical Documentation
Vendor Management
Service Desk
Business Continuity
Project Planning
Healthcare Technology
Long-term Care
Enterprise Technology
Deployment
Connectivity
Operational Technology

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