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Extreme Networks

Senior Forward Deployed Engineer (10570) Toronto, Canada

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of experience across the software development lifecycle, including design, implementation, testing, deployment, and production operations.
Posting language: English
Posted: Oct 8, 2026

Original job description

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress.

Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team.

Position details

Title of position: Senior Forward Deployed Engineer

Position type: Full time - Hybrid

Location: Toronto, Canada

Position reports to: Director of Software Systems Engineering

Application deadline: Applications are being accepted on a rolling basis and this posting will remain open until filled.

Work authorization: We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas, at this time

Scope

Are you energized by solving complex, high-impact problems directly with customers? Do you want to turn emerging technologies in intelligent networking, generative AI, agentic systems, automation, and cloud platforms into production solutions? Do you want what you build and learn in the field to help shape capabilities that benefit customers at scale?

Then come advance with us.

About the Position

Forward Deployed Engineers at Extreme are software engineers who work directly with strategic customers to jointly design, build, validate, and deploy solutions to complex business and technical problems using Extreme's products and platforms.

FDEs operate in real customer environments and own technical outcomes from discovery and solution design through implementation, deployment, and production readiness. The solutions they build must meet demanding requirements for scalability, security, reliability, observability, and operational safety.

This is a deeply technical and hands-on engineering organization. FDEs work directly with customers to understand complex problems and design, build, deploy, and stabilize production solutions using Extreme's products and platforms. They write production software, solve complex systems and integration problems, and own technical outcomes from solution design through production readiness. FDEs also identify platform gaps and define new feature requirements, working with Product teams to incorporate recurring customer needs into Extreme's products and platforms.

About the Role

As a Senior Forward Deployed Engineer, you will work directly with customer technical teams to design, build, deploy, and stabilize production solutions using Extreme's products and platforms.

You will take ownership of significant engineering workstreams and, depending on the engagement, complete customer solutions. You will work across application development, agentic AI, integrations, data, APIs, automation, networking, and cloud infrastructure to solve problems in real customer environments.

You will write production software, troubleshoot complex systems, and work through ambiguity without requiring a fully defined technical specification. You will also help identify reusable engineering patterns and platform gaps based on what you learn while delivering customer solutions.

\nKey Responsibilities:

Work directly with customer technical teams to understand their workflows, systems, data, technical constraints, and desired outcomes.
Collaborate with customers and other FDEs to design and deliver production solutions using Extreme's products and platforms.
Own significant technical components or workstreams from design and implementation through deployment and production readiness.
Write production-quality software, including applications, agents, APIs, integrations, data connectors, tools, skills, workflows, and automation as required by the solution.
Integrate Extreme's products and platforms with customer systems, data sources, APIs, identity systems, infrastructure, and operational workflows.
Build and maintain automated tests, AI evaluations where appropriate, deployment automation, CI/CD, and infrastructure-as-code.
Implement logging, monitoring, tracing, and other observability required to operate solutions reliably in production.
Diagnose and resolve complex issues across software, data, integrations, networking, infrastructure, and AI components.
Participate in architecture, design, and code reviews and contribute to sound technical decisions across the engagement.
Support production deployment and stabilization and ensure delivered components meet agreed production-readiness requirements.
Create clear technical documentation, deployment guidance, and operational runbooks.
Identify reusable components, integrations, tools, skills, automation, and engineering patterns that can accelerate future customer deployments.
Identify platform gaps and define new feature requirements, working with Product teams to incorporate recurring customer needs into Extreme's products and platforms.
Contribute to engineering standards, technical practices, and knowledge sharing across the FDE organization.

Basic Qualifications

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics, or a related technical discipline, or equivalent practical experience.
5+ years of experience across the software development lifecycle, including design, implementation, testing, deployment, and production operations.
Strong hands-on software development experience with proficiency in one or more general-purpose programming languages such as Python, Java, Go, TypeScript, C#, or C++.
Experience building and operating distributed, cloud-based, or enterprise software systems.
Experience with APIs, integrations, data, containers, and modern software deployment practices.
Experience debugging complex software or systems issues and delivering production-quality solutions.
Demonstrated ability to work effectively through ambiguous technical problems and drive engineering work to completion.
Experience collaborating directly with customers, partners, or external technical teams.
Strong written and verbal communication skills.
Ability to travel to customer sites as required by the engagement.

Preferred Qualifications:

Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Machine Learning, or a related discipline.
Experience building LLM-based or agentic systems involving tool use, retrieval, orchestration, context management, evaluation, or production deployment.
Familiarity with Model Context Protocol (MCP) and modern agent frameworks.
Experience with networking, network management, telemetry, observability, or distributed systems.
Experience with cloud-native technologies such as Kubernetes, containers, infrastructure-as-code, and CI/CD.
Experience integrating enterprise APIs, data platforms, identity systems, and operational applications.
Experience with distributed data platforms, streaming systems, or real-time processing.
Prior experience in Forward Deployed Engineering or another technical customer-facing software engineering role.

Equal Employment Opportunity

Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans.
Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply.

Fair chance and background checks

Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken.
Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation.

$120,000 - $130,000 a year

This role offers a market‑competitive salary with an anticipated base compensation range of 120,000 to 130,000 CAD. Actual compensation will depend on the selected candidate’s experience, qualifications, skills, and work location. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay upon hire. This range is determined using objective, gender‑neutral criteria based on skills, experience, responsibility, and working conditions. In addition to base pay, this role is eligible for a performance‑based bonus and the full benefits package described below.

Benefits and total rewards:

Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include:

Medical, dental, and vision insurance
Flexible work schedules and work-from-home opportunities where role permits
Paid time off, including open time off in eligible markets and statutory leave in all markets
Paid holidays in accordance with local practice
Retirement savings programs, including RRSP matching in Canada
Employee Stock Purchase Program, where eligible
Adoption assistance and fertility treatment support, where eligible
Flexible spending accounts, where eligible
Employee assistance program
Tuition reimbursement, where eligible
Life and disability insurance

Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment.

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More about this job

Responsibilities

You will work directly with strategic customers to design, build, and deploy production-grade networking and AI-driven solutions. This involves writing production software, troubleshooting complex system integrations, and collaborating with product teams to address platform gaps.

Requirements

Candidates must have a bachelor's degree in a technical discipline and at least 5 years of experience in the software development lifecycle. Proficiency in general-purpose programming languages and experience with cloud-based enterprise systems are required.

Skills

Software development
Python
Java
Go
TypeScript
C#
C++
Cloud infrastructure
Distributed systems
API integration
Kubernetes
CI/CD
Infrastructure-as-code
Networking
Agentic AI
Observability

Benefits

Medical insurance
Dental insurance
Vision insurance
Flexible work schedules
Work-from-home opportunities
Paid time off
Paid holidays
Retirement savings programs
RRSP matching
Employee stock purchase program
Adoption assistance
Fertility treatment support
Flexible spending accounts
Employee assistance program
Tuition reimbursement
Life insurance
Disability insurance

Visa sponsorship

Not detected in the job text

Keywords

Cloud-driven networking
Generative AI
Agentic systems
Automation
Cloud platforms
Software engineering
Production readiness
Scalability
Security
Reliability
Observability
Data connectors
CI/CD
Infrastructure-as-code
Kubernetes
LLM
Model Context Protocol
Telemetry
Distributed systems
API
Python
Java
Go
TypeScript
C#
C++
Enterprise software
System integration
Technical documentation
Forward Deployed Engineering

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