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Added 8 mins ago
BC
Client Service Associate - Real Estate Insurance
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Toronto, ON
- Full-time
We are looking for a Client Service Associate to join our team in our Toronto Office!
Added 8 mins ago
F
Senior Business Immigration Analyst
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Toronto, ON · CA-Toronto
- Full-time
Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
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RB
Associate
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Vancouver, BC
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 8 mins ago
RB
Senior Associate
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Richmond Hill, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 23 mins ago
P
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- Full-time
As a key member of the operations team, the Associate supports client servicing by managing account applications, trade requests, and documentation workflows. You'll work daily with…
Added 23 mins ago
EJ
Senior Branch Compliance Officer - Insurance
Edward Jones
Mississauga, ON
- $86,000 to $146,400 CAD / year
- Full-time
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Added 23 mins ago
AI
Associate Account Executive
Aareas Interactive Inc.
Toronto, ON · North York, ON
- Full-time
Some prior sales, client-facing, or customer service experience in any industry - formal sales training is not required
Added 23 mins ago
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Added 23 mins ago
T
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Added 23 mins ago
T
Personal Banking Associate - O'Brien, Ville Saint Laurent (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 23 mins ago
T
Private Banking Client Service Associate
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Toronto, ON
- Full-time
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Added 23 mins ago
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Personal Banking Associate Trainee
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Added 23 mins ago
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Personal Banking Associate Trainee
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- Full-time
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Added 38 mins ago
B
Associate, M&A and Capital Markets
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Calgary, AB · AB · Vancouver, BC
- Full-time
We are seeking an Associate, M&A and Capital Markets to join our Advisory team. This is a replacement role and an opportunity to contribute meaningfully to a dynamic, fast-paced environment…
Added 38 mins ago
FT
Systems Coordinator – Degree Audit - Appendix D/Temporary Assignment
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- Full-time
Under the general direction of the Associate Registrar – Admissions, Enrollment & Records, provides support and leadership relating to the Student Information System and systems supported…
Added 53 mins ago
E
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Added 53 mins ago
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Added 53 mins ago
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MI
Senior Associate, Capital Activity- Private Equity/ Private Markets
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Toronto, ON
- $72,000 to $105,600 CAD / year
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Added 53 mins ago
MI
Senior Manager, Fund Accounting, Private Markets
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- $105,000 to $154,000 CAD / year
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The Senior Associate Director (Senior Manager) is accountable for the performance and results of assigned private equity and private debt client portfolios, ensuring high-quality, timely…
Added 53 mins ago
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- $19.85 to $24.8 CAD / hour
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Added 56 mins ago
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Client Account Specialist
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- $60,000 to $70,000 CAD / year
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Associate Director, Strategic Pursuits, Managed Services

EY · Edmonton, AB, T5H 0E7, Canada · AB, Canada · Vancouver, BC, V6E 4E5, Canada · Victoria, BC, V8W 2B7, Canada · Winnipeg, MB, R3C 4G9, Canada · Dieppe, NB, Canada · Saint John, NB, Canada · St. John's, NL, A1E 0E4, Canada · Halifax, NS, B3J 0C3, Canada · London, ON, N6A 5S7, Canada · Ottawa, ON, K1P 6B9, Canada · Toronto, ON, M5H 0B3, Canada · ON, Canada · Montreal, QC, H3A 0A8, Canada · Quebec, QC, Canada · Saskatoon, SK, S7K 5R5, Canada · Waterloo, ON, N2L 0J6, Canada · Calgary, AB, T2P 1M4, Canada

Apply About employer

Associate Director, Strategic Pursuits, Managed Services

Edmonton, AB, T5H 0E7, Canada
AB, Canada
Vancouver, BC, V6E 4E5, Canada
Victoria, BC, V8W 2B7, Canada
Winnipeg, MB, R3C 4G9, Canada
Dieppe, NB, Canada
Saint John, NB, Canada
St. John's, NL, A1E 0E4, Canada
Halifax, NS, B3J 0C3, Canada
London, ON, N6A 5S7, Canada
Ottawa, ON, K1P 6B9, Canada
Toronto, ON, M5H 0B3, Canada
ON, Canada
Montreal, QC, H3A 0A8, Canada
Quebec, QC, Canada
Saskatoon, SK, S7K 5R5, Canada
Waterloo, ON, N2L 0J6, Canada
Calgary, AB, T2P 1M4, Canada

Apply About employer

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Job details

Apply by: Jan 3, 2027
Experience: Approximately 10+ years of progressive experience in managed services, business development, account management, strategic pursuits, consulting, or related disciplines.
Posting language: English
Posted: Oct 1, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are seeking a highly motivated, strategic, and commercially focused leader to join EY Canada's Strategic Deals Team (SDT) within Clients & Industries as an Associate Director, Managed Services Growth & Strategic Pursuits.

In this role, you will help drive the growth of EY's Managed Services business by leading strategic pursuits, supporting opportunity conversion, and identifying opportunities to expand existing client relationships. You will work closely with Managed Services leaders, client-serving professionals, Service Delivery Managers, and cross-functional stakeholders to support the pursuit lifecycle, enhance opportunity quality, and contribute to the continued growth of the Managed Services portfolio.

As a key member of the team, you will help shape and execute growth strategies, support major business development opportunities, review strategic managed services pursuits, and coach teams on identifying and capturing additional revenue opportunities within existing accounts. This role offers significant exposure to senior leadership and high-profile opportunities across sectors, service lines, and managed services offerings.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

Lead and support strategic Managed Services pursuits and business development opportunities across sectors and service offerings
Drive the pursuit lifecycle, including opportunity qualification, solution development, proposal support, client presentations, negotiations, and contract execution.
Partner with account teams and client-serving professionals to identify, shape, and advance Managed Services opportunities.
Review and provide quality oversight on active managed services pursuits to improve win rates, enhance delivery readiness, and support successful outcomes.
Support the review and management of existing managed services engagements to ensure delivery commitments are being achieved and growth opportunities are identified.
Coach and support Service Delivery Managers in identifying, developing, and closing upsell and cross-sell opportunities within existing client accounts.
Contribute to the development and execution of managed services growth strategies and account expansion plans.
Monitor and report on pursuit activity, pipeline performance, opportunity progression, and key growth metrics.
Build and maintain strong relationships with stakeholders across Managed Services, Clients & Industries, service lines, Risk Management, Finance, and other support functions.
Facilitate pursuit discussions, opportunity reviews, and stakeholder meetings to drive alignment and decision-making.
Manage multiple strategic opportunities and priorities simultaneously in a fast-paced environment.
Contribute to team, practice, and firm initiatives as part of continuous improvement objectives.

Skills and attributes for success

Strong business development, sales, and relationship management capabilities.
Proven ability to lead complex pursuits, strategic opportunities, and growth initiatives.
Strong project management skills with the ability to establish priorities, manage multiple deadlines, and navigate competing demands.
Ability to influence and collaborate effectively with stakeholders across all levels of the organization.
Strong analytical and problem-solving skills, with the ability to assess opportunities, risks, and business outcomes.
Excellent written, verbal, presentation, and facilitation skills.
Executive presence and confidence interacting with senior leaders and client-serving teams.
Sound judgment and professionalism when handling sensitive and confidential information.
Ability to thrive in a dynamic, deadline-driven environment while maintaining high-quality deliverables

To qualify for the role, you must have

Bachelor's degree in a related discipline.
Approximately 10+ years of progressive experience in managed services, business development, account management, strategic pursuits, consulting, or related disciplines.
Proven experience leading complex pursuits, large opportunities, or strategic growth initiatives.
Demonstrated success in developing and expanding client relationships and driving revenue growth.
Experience reviewing and shaping strategic opportunities from qualification through deal execution.
Strong stakeholder management skills and the ability to work across multiple service lines and business functions.
Experience presenting to executive-level stakeholders and influencing decision-makers.
Excellent communication, negotiation, and relationship-building skills.
Ability to work independently and effectively navigate a complex, matrixed organization.

Ideally, you’ll also have

Experience within a professional services environment.
ITIL certification.
Bilingualism in English and French would be considered an asset

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Vancouver/Victoria: $126,800 to $211,300
Dieppe: $114,000 to $190,000

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Associate Director will lead and support strategic Managed Services pursuits, driving the full lifecycle from qualification to contract execution. They will also coach teams on identifying upsell opportunities and contribute to the development of growth strategies across the Managed Services portfolio.

Requirements

Candidates must hold a bachelor's degree and possess approximately 10+ years of progressive experience in managed services, business development, or consulting. Proven success in leading complex pursuits and managing executive-level stakeholder relationships is essential for this role.

Skills

Business development
Strategic pursuits
Managed services
Account management
Project management
Stakeholder management
Relationship management
Consulting
Contract execution
Proposal support
Analytical skills
Problem-solving
Negotiation
Presentation skills
Executive presence
Strategic planning

Benefits

Medical coverage
Prescription drug coverage
Dental coverage
Vacation policy
Firm paid days
Statutory holidays
Paid personal days

Visa sponsorship

Not detected in the job text

Keywords

Managed Services
Strategic Pursuits
Business Development
Account Management
Consulting
Project Management
Stakeholder Management
Contract Execution
Revenue Growth
ITIL
Professional Services
Strategic Deals Team
Pipeline Performance
Risk Management
Finance
Client Relationships
Upselling
Cross-selling
Service Delivery
Market Strategy

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