At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
The opportunity
You’ll join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. The Accounts Receivable (AR) Coordinator is responsible for placing outbound service calls to discuss invoices issued. This role contributes to accounts receivables follow-up via customer service calls and proactive follow-up with our Engagement teams.
This job posting relates to an existing vacancy within our organization.
Your key responsibilities
The Bilingual AR Coordinator is responsible for placing outbound service calls to discuss invoices issued. This role contributes to accounts receivables follow-up via customer service calls and proactive follow-up with our Engagement teams.
- Place service review calls to client contacts
- Review and update reports in excel; extract and input data
- Ensure continuous follow ups for the volume of calls
- Team with Accounts Receivable team to resolve discrepancies related to invoices and trace payments
- Other duties as required
Skills and attributes for success
- Superior customer service skills both oral and written
- Strong organizational skills with the ability to handle and manage high volume of calls
- Self-Starter with the ability to work independently
- Ability to multi-task and work in a demanding environment
- Ability to work independently in a fast-paced, dynamic team-oriented environment
- 1 to 3 years’ experience in collections or customer support
- High proficiency in MS Excel (advanced skills)
Ideally, you’ll also have
- Post-secondary education
- This role involves interaction with internal and external clients and professionals nationally and globally. Bilingualism in both French and English is a requirement of this role.
What we offer you
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.
- Toronto: $54,000 to $81,000
Are you ready to shape your future with confidence? Apply today.
To help create the best experience during the recruitment process, please describe any accommodations you may need.
Inclusiveness at EY
Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.
Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.
To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.
