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Added 22 mins ago
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Information Technology - Lead Analytics Engineer, Distribution Technology
Aritzia
Vancouver, BC
- Full-time
…empower self-serve analysis, reporting, and data science. As the Lead Analytics Engineer, you will support and enable the business, apply data modeling expertise, and become the data domain…
Added 51 mins ago
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Senior Manager, Data Governance Implementation
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
…vision into actionable strategies and operational frameworks to lead the Future of Data Governance at…
Added 51 mins ago
KC
Senior Consultant, Finance Transformation-Insurance
KPMG Canada
Toronto, ON
- Full-time
Deliver Excellence Support and manage finance transformation projects, including diagnostics, roadmap development, and implementation of improvement opportunities. In addition, KPMG FT will…
Added 53 mins ago
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Sr. Director, Global Scientific Communications Excellence – BioPharmaceuticals Medical (BPM)
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you’re our kind of…
Added 53 mins ago
AW
Senior Manager, Data Governance Implementation
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
…vision into actionable strategies and operational frameworks to lead the Future of Data Governance at…
Added 1 hour ago
CM
Vice-President, Information Management & Information Technology
Canadian Medical Association
Ottawa, ON · ON
- Full-time
The Vice-President will lead the transformation and modernization of the IM/IT operating model, enhance operational planning, portfolio management and delivery disciplines, and strengthen…
Added 1 hour ago
ZS
Senior SAP S/4HANA Finance Lead Consultant
Zodiac Solutions, Inc
Calgary, AB
- Full-time
Role OverviewWe are seeking a highly experienced Senior SAP S/4HANA Finance Lead Consultant to lead finance transformation, optimization, and innovation initiatives within a recently…
Added 1 hour ago
CM
Vice-President, Information Management & Information Technology
Canadian Medical Association
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
The Vice-President will lead the transformation and modernization of the IM/IT operating model, enhance operational planning, portfolio management and delivery disciplines, and strengthen…
Added 1 hour ago
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Run Rate Programs Senior Manager
Salesforce
Toronto, ON
- Full-time
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 1 hour ago
Program Manager, AI Enablement & Workforce Readiness
Talent Acquisition Team at Westland Insurance. Text reply only.
Toronto, ON · Surrey, BC
…business teams, to translate emerging technology and business transformation into practical, measurable, workforce…
Added 1 hour ago
PM
AI Program Manager
Picton Mahoney Asset Management
Toronto, ON
- Full-time
We are seeking an AI Program Manager to lead the planning, coordination, and delivery of artificial intelligence initiatives across the organization. This role sits at the intersection of…
Added 1 hour ago
AI
VP, Centralized Operations
Alectra Inc.
Woodbridge, ON
- Full-time
Lead organizational change initiatives that enhance operational effectiveness and support business transformation.
Added 1 hour ago
AI
Manufacturing Engineer
Apex Industries Inc.
Moncton, NB
- Full-time
The successful candidate will lead and support initiatives involving CNC machining, assembly operations, special processing, automation, artificial intelligence (AI), KPI development,…
Added 1 hour ago
AI
Manufacturing Engineer
Apex Industries
Moncton, NB
- Full-time
The successful candidate will lead and support initiatives involving CNC machining, assembly operations, special processing, automation, artificial intelligence (AI), KPI development,…
Added 1 hour ago
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Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
You’ll be joining CIBC’s Financial Crimes & Enterprise Risk Technology. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale…
Added 1 hour ago
RS
Director, Customer Success Operations & Education
Redwood Software
Toronto, ON
- $150,000 to $170,000 CAD / year
Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations…
Added 1 hour ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
PI
AI Program Manager
PICTON Investments
Toronto, ON
- Full-time
We are seeking an AI Program Manager to lead the planning, coordination, and delivery of artificial intelligence initiatives across the organization. This role sits at the intersection of…
Added 1 hour ago
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Learning Leader, EY-Parthenon Canada (18-month contract)
EY-Parthenon
Toronto, ON
- Contract
…complex business challenges across growth strategy, transactions, transformation, restructuring and value creation. As the business continues to evolve and grow, developing world-class…
Added 1 hour ago
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Learning Leader, EY-Parthenon Canada (18-month contract)
EY-Parthenon
Saskatoon, SK
- Contract
…complex business challenges across growth strategy, transactions, transformation, restructuring and value creation. As the business continues to evolve and grow, developing world-class…
Added 1 hour ago
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Learning Leader, EY-Parthenon Canada (18-month contract)
EY-Parthenon
Halifax, NS
- Contract
…complex business challenges across growth strategy, transactions, transformation, restructuring and value creation. As the business continues to evolve and grow, developing world-class…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways…
Added 1 hour ago
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Learning Leader, EY-Parthenon Canada (18-month contract)
EY-Parthenon
Victoria, BC
- Contract
…complex business challenges across growth strategy, transactions, transformation, restructuring and value creation. As the business continues to evolve and grow, developing world-class…
Added 1 hour ago
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Learning Leader, EY-Parthenon Canada (18-month contract)
EY-Parthenon
Saint John, NB
- Contract
…complex business challenges across growth strategy, transactions, transformation, restructuring and value creation. As the business continues to evolve and grow, developing world-class…
Added 1 hour ago
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Learning Leader, EY-Parthenon Canada (18-month contract)
EY-Parthenon
Victoria, BC
- Contract
…complex business challenges across growth strategy, transactions, transformation, restructuring and value creation. As the business continues to evolve and grow, developing world-class…

Developer/Technical Architect - Microsoft D365 Customer Engagement

Toronto, ON, M5H 0B3, Canada
Vancouver, BC, V6E 4E5, Canada

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Job details

Apply by: Jan 7, 2027
Experience: +2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Posting language: English
Posted: Oct 5, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Canada is seeking a Developer/ Technical Architect to join our growing Microsoft Dynamics 365 Customer Engagement team. Our Microsoft solutions group extends from advisory and planning, design and architecture, implementation, training, business adoption. With our extensive network of industry experts working across four service lines, EY is uniquely positioned as a leader in helping our clients capitalize on increasing customer and data-centric digital transformation strategies.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities:

EY is looking for a Developer/ Technical Architect – Microsoft Dynamics 365 Customer Engagement across Sales and Customer Service and Customer Insights Journey & Data, Contact Center, Field Service, Project Ops. This experienced consulting position will cover all phases of an CRM solution life cycle from initial planning and design through implementation and user adoption. Responsibilities of this position include the following:

1. Solution Architecture & Delivery

Own end-to-end Dynamics 365 CE and Dataverse technical architecture, including solution design, extensibility patterns, solution segmentation, configuration vs. customization decisions, and technical debt management.
Lead enterprise-scale delivery from discovery, estimation, and architecture design through build, testing, deployment, go-live, stabilization, and production support.
Define technical architecture deliverables, standards, and governance processes, ensuring solutions remain scalable, maintainable, and aligned with business objectives.

2. Integration, Data & ALM Architecture

Design and govern enterprise integration architectures leveraging Azure Integration Services, APIs, event-driven patterns, and third-party integrations.
Lead data architecture activities including data modelling, migration strategy, data quality, and integration design.
Define and enforce Azure DevOps and ALM strategies, including environment management, solution segmentation, source control, branching models, CI/CD pipelines, and release governance.

3. Security, Compliance & Enterprise Governance

Own security, privacy, and compliance architecture across Dynamics 365 CE, Dataverse, Power Platform, and Azure solutions.
Define governance for D365 CE security models, Entra ID integration, DLP policies, access controls, data protection, auditability, and regulatory compliance requirements.
Ensure solutions meet enterprise standards for security, resiliency, observability, disaster recovery, and operational readiness.

4. Technical Leadership & Team Development

Lead technical workshops, architecture reviews, solution design sessions, and technical discovery activities with clients and project teams.
Manage and mentor developers and consultants, providing technical direction, code review oversight, architectural guidance, and career development support.
Communicate technical risks, dependencies, trade-offs, and recommendations to technical and non-technical stakeholders.

5. Quality Assurance & Release Readiness

Own technical quality strategy, release readiness, architecture reviews, code quality standards, and testing approaches across delivery workstreams.
Establish quality gates for build validation, deployment readiness, performance testing, volume testing, and production releases.
Provide technical leadership during cutover, hypercare, and production support activities.

6. Innovation, AI & Practice Development

Stay current with Dynamics 365 CE, Power Platform, Azure, Microsoft Release Waves, Copilot, and emerging AI capabilities, assessing their impact on client solutions.
Drive innovation through reusable architectures, accelerators, reference implementations, AI-powered solutions, and practice assets.
Support pursuits, solutioning, estimations, proof-of-concepts, and technical proposal development while promoting knowledge sharing and continuous improvement across the practice.

Skills and attributes for success

+2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Deep expertise in Dynamics 365 CE, Dataverse, Power Platform, Azure Integration Services, Azure DevOps, and ALM.
Strong experience with Dataverse design, D365 CE security architecture, Entra ID, DLP policies, integration patterns, data modelling, and migration strategies.
Proven ability to lead architecture workshops, technical discovery sessions, solution design activities, and development teams.
Experience delivering full project lifecycles including estimation, architecture, build governance, testing, release management, deployment, and support.
Strong communication, stakeholder management, mentoring, problem-solving, and risk management skills.
Demonstrated ability to explain technical concepts and architecture decisions to both technical and business audiences.
Passion for innovation, AI, Copilot, and continuous improvement within enterprise D365 CE environments.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto/Vancouver:

- For Staff: $65,500 to $82,000
- For Senior Consultant: $90,500 to $115,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Developer/Technical Architect will own the end-to-end technical architecture and delivery of Dynamics 365 CE and Dataverse solutions. They will lead enterprise-scale projects, mentor development teams, and ensure solutions align with security, compliance, and business objectives.

Requirements

Candidates must have at least 2 years of experience delivering Dynamics 365 CE and Power Platform solutions in a technical lead or architect capacity. Strong expertise in Azure integration, ALM strategies, and data modeling is required, along with excellent communication and stakeholder management skills.

Skills

Solution Architecture
Dataverse
Power Platform
Azure Integration Services
Azure DevOps
ALM
Data Modeling
Security Architecture
Entra ID
Technical Leadership
Stakeholder Management
Mentoring
Release Management
System Integration
Consulting

Benefits

Discretionary bonus program
Medical coverage
Prescription drug coverage
Dental coverage
Vacation policy
Paid personal days
Coaching and support
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Customer Engagement
Dataverse
Power Platform
Azure
Solution Architecture
ALM
Azure DevOps
Entra ID
DLP Policies
Data Modeling
Integration Patterns
Copilot
AI
Consulting
CRM
Technical Debt
Governance
CI/CD
Release Management
Hypercare
Technical Discovery
Stakeholder Management
Enterprise Architecture
Security Architecture
Cloud Computing
Digital Transformation
API
Event-driven Architecture
Quality Assurance

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