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Added 17 mins ago
1A
Manager, Clinical Services
1267407 Alberta Ltd.
Edmonton, AB
- Full-time
…objectives in designated physician member clinics while serving as a consultant to PCN leadership on operational…
Added 1 hour ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
Develop and execute an organization-wide operational strategy aligned with E.G. Penner’s long-term growth, profitability and customer commitments.
Added 3 hours ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON · Vancouver, BC
- Full-time
…revenue operations transformation. Quote to Cash has become the operational backbone of modern revenue models, requiring organizations to connect commercial strategy, technology…
Added 4 hours ago
K
Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
As part of our Strategy & Operations team, you will help clients address some of their most important business priorities, including growth strategy, operating model transformation,…
Added 4 hours ago
KF
Interim HR Leader
Korn Ferry
SK · Saskatchewan, Canada
- $80 to $100 USD / hour
- Contract
…immediate leadership continuity during a key transition. This consultant will support a growing, privately held organization with operations across agriculture, logistics, and related…
Added 4 hours ago
VG
Account Manager/Business Development & Marketing Consultant
VS Group
North Bay, ON
- Full-time
…team as an Account Manager / Business Development & Marketing Consultant. This role is ideal for someone who thrives in relationship-building, strategic thinking, and delivering measurable…
Added 6 hours ago
Franchise Specialist, Business Banking - Richmond, BC/Winnipeg, MB
Scotiabank
SK · Winnipeg, SK
Proactively collaborating with the Wealth Management Financial Consultant to ensure a Total Solutions approach (business and personal Lending, Payments and Investments), is provided to new…
Added 7 hours ago
National Consultant, Partnerships - Scotia iTRADE - Barrie, ON
Scotiabank
Barrie, ON
The National Consultant’s mandate is to support and enable two-way referrals between Scotia iTRADE and Scotia Wealth Management & key partner channels. This is expected through the…
Added 8 hours ago
D
Senior Consultant/Manager - Treasury Transformation
Deloitte
Toronto, ON
- Full-time
You’ll empower clients to strengthen financial governance, enhance operational performance, manage risk, and build a modern, data driven treasury organization.
Added 8 hours ago
Senior Underwriting Consultant - Risk Management Team
Equitable
MB
Identify emerging underwriting risks, gaps, omissions and activities that could expose Equitable to unnecessary operational risk. Conduct analysis and provide recommendations to the…
Added 8 hours ago
C
Actuarial Consultant
Co-operators
Guelph, ON · Toronto, ON · Montreal, QC · QC
- Full-time
…resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which…
Added 9 hours ago
OC
Senior Accounting Consultant
OERP Canada
Toronto, ON
- Full-time
…diverse portfolio of Canadian businesses. As a Senior Accounting Consultant, you will translate complex financial requirements into functional ERP configurations, safeguard data integrity,…
Added 9 hours ago
ML
Hybrid Cloud & Infrastructure Platform Consultant
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
We are looking for a hands-on consultant who can build, automate, operate, troubleshoot, and improve hybrid cloud infrastructure. This role sits within Infrastructure & Operations /…
Added 9 hours ago
WC
Chief Estimator
Whissell Contracting Ltd.
Calgary, AB
- Full-time
…estimators, Operations and Business Development, the role leads bid strategy and reviews, evaluates project risks, contractual requirements and constructability, and ensures consistent…
Added 9 hours ago
Developer/Technical Architect - Microsoft D365 Customer Engagement
EY
Toronto, ON · Vancouver, BC
Lead data architecture activities including data modelling, migration strategy, data quality, and integration design.
Added 9 hours ago
Sustainability Quality Improvement Consultant
Nova Scotia Health and IWK Health
Halifax, NS
The Sustainability Quality Improvement Consultant advances IWK Health’s environmental sustainability strategy by leading unit-specific and organization-wide sustainability and operational…
Added 11 hours ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON
- Full-time
…revenue operations transformation. Quote to Cash has become the operational backbone of modern revenue models, requiring organizations to connect commercial strategy, technology…
Added 12 hours ago
EB
Senior Director, Enterprise Execution
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The ideal candidate combines the structured problem-solving capabilities of a top-tier strategy consultant with the practical execution mindset of an experienced operator. They are highly…
Added 12 hours ago
EB
Senior Director, Enterprise Execution
EQ Bank
Toronto, ON
- Full-time
The ideal candidate combines the structured problem-solving capabilities of a top-tier strategy consultant with the practical execution mindset of an experienced operator. They are highly…
Added 12 hours ago
M
Associate Consultant Intern, Summer 2027 - Toronto, Canada
Mastercard
Toronto, ON
- Full-time
Associate Consultant Intern, Summer 2027 - Toronto, CanadaWhy join Mastercard’s internship program?
Added 13 hours ago
SC
Management Consultant
Stem Capital
Toronto, ON
- Full-time
Demonstrated experience in management consulting or consulting, with exposure to transformation, strategy, or operational improvement projects.
Added 13 hours ago
C
Sustainability & Citizenship Consultant - Temporary Full-Time (12 months)
Co-operators
Guelph, ON
- Full-time
…resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which…
Added 16 hours ago
SC
Controller/Senior Accountant
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
…oversee their financial operations and guide their financial strategy. Reporting directly to the management group you will oversee corporate accounting, standard costing, inventory…
Added 16 hours ago
SC
VP/Director of Operations – Packaging Manufacturing
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
…floor, understands manufacturing realities and knows how to turn strategy into measurable…
Added 19 hours ago
W
Principal Process Automation Engineer
Worley
Markham, ON
- Full-time
…support our customers’ decision making. We assist with asset strategy and selection, business case preparation, concept and feasibility studies, technology evaluation, energy strategies and…

Developer/Technical Architect - Microsoft D365 Customer Engagement

Toronto, ON, M5H 0B3, Canada
Vancouver, BC, V6E 4E5, Canada

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Job details

Apply by: Jan 7, 2027
Experience: +2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Posting language: English
Posted: Oct 5, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Canada is seeking a Developer/ Technical Architect to join our growing Microsoft Dynamics 365 Customer Engagement team. Our Microsoft solutions group extends from advisory and planning, design and architecture, implementation, training, business adoption. With our extensive network of industry experts working across four service lines, EY is uniquely positioned as a leader in helping our clients capitalize on increasing customer and data-centric digital transformation strategies.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities:

EY is looking for a Developer/ Technical Architect – Microsoft Dynamics 365 Customer Engagement across Sales and Customer Service and Customer Insights Journey & Data, Contact Center, Field Service, Project Ops. This experienced consulting position will cover all phases of an CRM solution life cycle from initial planning and design through implementation and user adoption. Responsibilities of this position include the following:

1. Solution Architecture & Delivery

Own end-to-end Dynamics 365 CE and Dataverse technical architecture, including solution design, extensibility patterns, solution segmentation, configuration vs. customization decisions, and technical debt management.
Lead enterprise-scale delivery from discovery, estimation, and architecture design through build, testing, deployment, go-live, stabilization, and production support.
Define technical architecture deliverables, standards, and governance processes, ensuring solutions remain scalable, maintainable, and aligned with business objectives.

2. Integration, Data & ALM Architecture

Design and govern enterprise integration architectures leveraging Azure Integration Services, APIs, event-driven patterns, and third-party integrations.
Lead data architecture activities including data modelling, migration strategy, data quality, and integration design.
Define and enforce Azure DevOps and ALM strategies, including environment management, solution segmentation, source control, branching models, CI/CD pipelines, and release governance.

3. Security, Compliance & Enterprise Governance

Own security, privacy, and compliance architecture across Dynamics 365 CE, Dataverse, Power Platform, and Azure solutions.
Define governance for D365 CE security models, Entra ID integration, DLP policies, access controls, data protection, auditability, and regulatory compliance requirements.
Ensure solutions meet enterprise standards for security, resiliency, observability, disaster recovery, and operational readiness.

4. Technical Leadership & Team Development

Lead technical workshops, architecture reviews, solution design sessions, and technical discovery activities with clients and project teams.
Manage and mentor developers and consultants, providing technical direction, code review oversight, architectural guidance, and career development support.
Communicate technical risks, dependencies, trade-offs, and recommendations to technical and non-technical stakeholders.

5. Quality Assurance & Release Readiness

Own technical quality strategy, release readiness, architecture reviews, code quality standards, and testing approaches across delivery workstreams.
Establish quality gates for build validation, deployment readiness, performance testing, volume testing, and production releases.
Provide technical leadership during cutover, hypercare, and production support activities.

6. Innovation, AI & Practice Development

Stay current with Dynamics 365 CE, Power Platform, Azure, Microsoft Release Waves, Copilot, and emerging AI capabilities, assessing their impact on client solutions.
Drive innovation through reusable architectures, accelerators, reference implementations, AI-powered solutions, and practice assets.
Support pursuits, solutioning, estimations, proof-of-concepts, and technical proposal development while promoting knowledge sharing and continuous improvement across the practice.

Skills and attributes for success

+2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Deep expertise in Dynamics 365 CE, Dataverse, Power Platform, Azure Integration Services, Azure DevOps, and ALM.
Strong experience with Dataverse design, D365 CE security architecture, Entra ID, DLP policies, integration patterns, data modelling, and migration strategies.
Proven ability to lead architecture workshops, technical discovery sessions, solution design activities, and development teams.
Experience delivering full project lifecycles including estimation, architecture, build governance, testing, release management, deployment, and support.
Strong communication, stakeholder management, mentoring, problem-solving, and risk management skills.
Demonstrated ability to explain technical concepts and architecture decisions to both technical and business audiences.
Passion for innovation, AI, Copilot, and continuous improvement within enterprise D365 CE environments.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto/Vancouver:

- For Staff: $65,500 to $82,000
- For Senior Consultant: $90,500 to $115,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Developer/Technical Architect will own the end-to-end technical architecture and delivery of Dynamics 365 CE and Dataverse solutions. They will lead enterprise-scale projects, mentor development teams, and ensure solutions align with security, compliance, and business objectives.

Requirements

Candidates must have at least 2 years of experience delivering Dynamics 365 CE and Power Platform solutions in a technical lead or architect capacity. Strong expertise in Azure integration, ALM strategies, and data modeling is required, along with excellent communication and stakeholder management skills.

Skills

Solution Architecture
Dataverse
Power Platform
Azure Integration Services
Azure DevOps
ALM
Data Modeling
Security Architecture
Entra ID
Technical Leadership
Stakeholder Management
Mentoring
Release Management
System Integration
Consulting

Benefits

Discretionary bonus program
Medical coverage
Prescription drug coverage
Dental coverage
Vacation policy
Paid personal days
Coaching and support
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Customer Engagement
Dataverse
Power Platform
Azure
Solution Architecture
ALM
Azure DevOps
Entra ID
DLP Policies
Data Modeling
Integration Patterns
Copilot
AI
Consulting
CRM
Technical Debt
Governance
CI/CD
Release Management
Hypercare
Technical Discovery
Stakeholder Management
Enterprise Architecture
Security Architecture
Cloud Computing
Digital Transformation
API
Event-driven Architecture
Quality Assurance

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