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Added 20 mins ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 20 mins ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 12 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 1 day ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 1 day ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
…administration, support, and continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages system security, licensing, upgrades, and overall environment…
Added 1 day ago
CI
Microsoft Application Specialist – Contract
Compugen Inc
Orillia, ON
- Contract
Support integration between corporate applications and ERP/CRM systems such as Dynamics 365 and PSD Citywide using APIs.
Added 1 day ago
VI
Senior Microsoft Dynamics CRM Developer
Veriday Inc.
Toronto, ON
- Contract
Lead the technical design of Dynamics CRM solutions, including application architecture, data models, integrations, security, and deployment approaches.
Added 1 day ago
MI
MS Dynamics Developer.
Maarut Inc
Toronto, ON
- Contract
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions.
Added 1 day ago
T
Senior Microsoft Dynamics 365 Developer – Technical Lead (CRM / Power Platform)
ThoughtStorm
Toronto, ON
- Contract
We are seeking a hands-on Senior Microsoft Dynamics 365 Developer / Technical Lead to deliver enterprise CRM, Customer Service, and case management solutions.
Added 2 days ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Full-time
…administration, support, and continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages system security, licensing, upgrades, and overall environment…
Added 2 days ago
AS
Administrateur(trice) HubSpot CRM et opérations marketing
Athos Services Commémoratifs
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Expérience avec HubSpot ou un CRM reconnu, notamment Salesforce, Microsoft Dynamics 365 ou Zoho CRM.
Added 2 days ago
M
RQ11475 - Software Developer - CRM - Senior
Maarut
Toronto, ON
- Contract
Minimum 5 years of experience implementing CRM, case management, or business process solutions using Dynamics 365 and Power Platform.
Added 3 days ago
B
Software Developer - CRM - Senior (Lead exp)
Bevertec
Toronto, ON
- Contract
Minimum 5 years of experience implementing Dynamics 365 and Power Platform solutions and Azure solution design
Added 3 days ago
Bilingual Senior CRM Analyst - MS Dynamics
Nors
Quebec, QC · Mississauga, ON · Laval, Quebec, QC · Missisauga, Ontario, ON
The Senior CRM Analyst - MS Dynamics serves as the functional expert and hands-on owner of the MS Dynamics CRM platform for Nors Canada, combining strong configuration skills with some…
Added 5 days ago
BO
Developer
Bank of Canada
Toronto, ON
- Temporary
Experience developing within Dynamics 365 and Power Platform or other CRM systems
Added 5 days ago
Business Systems Analyst - Microsoft D365 Customer Engagement
EY
Toronto, ON
EY is seeking a Business Systems Analyst with experience in Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform to support the design and delivery of enterprise digital…
Added 5 days ago
Developer/Technical Architect - Microsoft D365 Customer Engagement
EY
Toronto, ON · Vancouver, BC
+2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Added 8 days ago
AT
Dynamics 365 CRM Developer
Alphavima Technologies Inc
ON · Ontario, Canada
- Full-time
Strong functional knowledge of Dynamics 365 CE - Sales, Customer Service, and core CRM processes (lead-to-invoice, case management)
Added 9 days ago
CA
Principal CRM Developer
Condominium Authority of Ontario
Toronto, ON
- Full-time
Reporting to the VP, Technology & Application Development, the Principal CRM Developer is the senior hands-on engineer for the technology that powers the CAO's digital services, the…
Added 9 days ago
CA
Principal CRM Developer
Condominium Authority of Ontario
Toronto, ON
- Full-time
Reporting to the VP, Technology & Application Development, the Principal CRM Developer is the senior hands-on engineer for the technology that powers the CAO's digital services, the…
Added 10 days ago
SP
Business Intelligence Analyst / Analyste en intelligence d’affai
Sekure Payment Experts
Montreal, QC
- Full-time
You will build and maintain dashboards in Power BI and Dynamics 365, working from the data models maintained by our Revenue Intel & Tech team rather than building parallel pipelines.
Added 11 days ago
CS
Change Adoption & Organizational Design Consultant
Cambay Solutions
Canada
- Full-time
…client-facing environments, including delivery on Microsoft 365, Dynamics 365, Power Platform, Copilot, Azure, ERP, CRM, or comparable enterprise technology…
Added 16 days ago
NM
Analyste CRM et performance commerciale / CRM and Sales Performance Analyst
Nouveau Monde Graphite | NYSE: NMG + TSX: NOU
Montreal, QC
- Full-time
Expérience concrète et démontrée dans la mise en place d'une structure CRM pour une équipe des ventes (idéalement dans Dynamics 365).
Added 17 days ago
TC
Lead CRM Consultant
Two Circles
Vancouver, BC
- Full-time
Act as SME for Microsoft Dynamics and Power Platform technical solutions, including Dataverse, automation platforms, reporting tools, and OOTB capabilities
Added 17 days ago
JG
DATA ARCHITECT
J&M Group
Toronto, ON
- Contract
We are looking for a Data Architect with 8 10 years of Dynamics 365 CE/CRM experience, strong Azure integration, MuleSoft, APIs, SQL, Power Platform, and CRM architecture skills, plus…

Developer/Technical Architect - Microsoft D365 Customer Engagement

Toronto, ON, M5H 0B3, Canada
Vancouver, BC, V6E 4E5, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Jan 7, 2027
Experience: +2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Posting language: English
Posted: Oct 5, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Canada is seeking a Developer/ Technical Architect to join our growing Microsoft Dynamics 365 Customer Engagement team. Our Microsoft solutions group extends from advisory and planning, design and architecture, implementation, training, business adoption. With our extensive network of industry experts working across four service lines, EY is uniquely positioned as a leader in helping our clients capitalize on increasing customer and data-centric digital transformation strategies.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities:

EY is looking for a Developer/ Technical Architect – Microsoft Dynamics 365 Customer Engagement across Sales and Customer Service and Customer Insights Journey & Data, Contact Center, Field Service, Project Ops. This experienced consulting position will cover all phases of an CRM solution life cycle from initial planning and design through implementation and user adoption. Responsibilities of this position include the following:

1. Solution Architecture & Delivery

Own end-to-end Dynamics 365 CE and Dataverse technical architecture, including solution design, extensibility patterns, solution segmentation, configuration vs. customization decisions, and technical debt management.
Lead enterprise-scale delivery from discovery, estimation, and architecture design through build, testing, deployment, go-live, stabilization, and production support.
Define technical architecture deliverables, standards, and governance processes, ensuring solutions remain scalable, maintainable, and aligned with business objectives.

2. Integration, Data & ALM Architecture

Design and govern enterprise integration architectures leveraging Azure Integration Services, APIs, event-driven patterns, and third-party integrations.
Lead data architecture activities including data modelling, migration strategy, data quality, and integration design.
Define and enforce Azure DevOps and ALM strategies, including environment management, solution segmentation, source control, branching models, CI/CD pipelines, and release governance.

3. Security, Compliance & Enterprise Governance

Own security, privacy, and compliance architecture across Dynamics 365 CE, Dataverse, Power Platform, and Azure solutions.
Define governance for D365 CE security models, Entra ID integration, DLP policies, access controls, data protection, auditability, and regulatory compliance requirements.
Ensure solutions meet enterprise standards for security, resiliency, observability, disaster recovery, and operational readiness.

4. Technical Leadership & Team Development

Lead technical workshops, architecture reviews, solution design sessions, and technical discovery activities with clients and project teams.
Manage and mentor developers and consultants, providing technical direction, code review oversight, architectural guidance, and career development support.
Communicate technical risks, dependencies, trade-offs, and recommendations to technical and non-technical stakeholders.

5. Quality Assurance & Release Readiness

Own technical quality strategy, release readiness, architecture reviews, code quality standards, and testing approaches across delivery workstreams.
Establish quality gates for build validation, deployment readiness, performance testing, volume testing, and production releases.
Provide technical leadership during cutover, hypercare, and production support activities.

6. Innovation, AI & Practice Development

Stay current with Dynamics 365 CE, Power Platform, Azure, Microsoft Release Waves, Copilot, and emerging AI capabilities, assessing their impact on client solutions.
Drive innovation through reusable architectures, accelerators, reference implementations, AI-powered solutions, and practice assets.
Support pursuits, solutioning, estimations, proof-of-concepts, and technical proposal development while promoting knowledge sharing and continuous improvement across the practice.

Skills and attributes for success

+2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Deep expertise in Dynamics 365 CE, Dataverse, Power Platform, Azure Integration Services, Azure DevOps, and ALM.
Strong experience with Dataverse design, D365 CE security architecture, Entra ID, DLP policies, integration patterns, data modelling, and migration strategies.
Proven ability to lead architecture workshops, technical discovery sessions, solution design activities, and development teams.
Experience delivering full project lifecycles including estimation, architecture, build governance, testing, release management, deployment, and support.
Strong communication, stakeholder management, mentoring, problem-solving, and risk management skills.
Demonstrated ability to explain technical concepts and architecture decisions to both technical and business audiences.
Passion for innovation, AI, Copilot, and continuous improvement within enterprise D365 CE environments.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto/Vancouver:

- For Staff: $65,500 to $82,000
- For Senior Consultant: $90,500 to $115,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Developer/Technical Architect will own the end-to-end technical architecture and delivery of Dynamics 365 CE and Dataverse solutions. They will lead enterprise-scale projects, mentor development teams, and ensure solutions align with security, compliance, and business objectives.

Requirements

Candidates must have at least 2 years of experience delivering Dynamics 365 CE and Power Platform solutions in a technical lead or architect capacity. Strong expertise in Azure integration, ALM strategies, and data modeling is required, along with excellent communication and stakeholder management skills.

Skills

Solution Architecture
Dataverse
Power Platform
Azure Integration Services
Azure DevOps
ALM
Data Modeling
Security Architecture
Entra ID
Technical Leadership
Stakeholder Management
Mentoring
Release Management
System Integration
Consulting

Benefits

Discretionary bonus program
Medical coverage
Prescription drug coverage
Dental coverage
Vacation policy
Paid personal days
Coaching and support
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Customer Engagement
Dataverse
Power Platform
Azure
Solution Architecture
ALM
Azure DevOps
Entra ID
DLP Policies
Data Modeling
Integration Patterns
Copilot
AI
Consulting
CRM
Technical Debt
Governance
CI/CD
Release Management
Hypercare
Technical Discovery
Stakeholder Management
Enterprise Architecture
Security Architecture
Cloud Computing
Digital Transformation
API
Event-driven Architecture
Quality Assurance

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