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Added 13 mins ago
DG
Route Development Manager
DHL Global Forwarding (Canada) Inc.
Mississauga, ON
- Full-time
…Operations, Product, and Customer Operations teams. The role is responsible for governing route development activities, driving execution of strategic initiatives, and enabling data-driven…
Added 2 hours ago
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Director, Engineering
NielsenIQ
Toronto, ON
- $150,000 to $176,000 CAD / year
- Full-time
Drive adoption of AI-enabled capabilities within the product area, partnering with Product, Architecture, Data Science, and Responsible AI stakeholders.
Added 7 hours ago
EI
Portfolio Manager
Ecolab Inc.
Calgary, AB
- Full-time
The Portfolio Manager leads a team of Technical Program Managers responsible for customer programs, NPIs, and strategic initiatives within a business vertical. This role drives portfolio…
Added 7 hours ago
GC
Senior Engineer, MaintenanceNew
Glencore Canada
Elkford, BC
- $123,000 to $145,000 CAD / year
- Full-time
Lead, coach, and develop Engineers and Engineers-in-Training through career progression and governance requirements
Added 8 hours ago
C
Account Executive
CGI
Toronto, ON
- Full-time
…executives (CEOs, CIOs, CFOs, and Operations Directors). You will be responsible for relationship governance, contract hygiene, billing accuracy, client satisfaction tracking, operational…
Added 9 hours ago
SC
Sector Design Manager – ALTO project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
…time, on budget, and fully compliant with project technical…
Added 9 hours ago
BO
Director, Facilities Services
Bank of Canada
Ottawa, ON
- Full-time
Lead medium- and long-term planning for facilities services, including operational priorities, lifecycle management, workplace strategies, policies and investment planning.
Added 9 hours ago
W
Director, Supply Chain
Worley
Edmonton, AB · Calgary, AB
- Full-time
The Subcontracts Global Process Owner is responsible for leading the strategic direction, continuous improvement, and governance of subcontracting processes across the organization. This…
Added 9 hours ago
D
Manager, Web Product Ownership and Digital Platform Strategy
Deloitte
Toronto, ON
- Full-time
The Digital team sits within Deloitte Canada's Marketing Team and is responsible for delivering connected, data-driven digital experiences across channels. Working at the intersection of…
Added 10 hours ago
B
Data & AI Literacy Partner
Bombardier
Dorval, QC
- Full-time
…activities, and fostering a culture that promotes the effective, responsible, and secure use of data and…
Added 11 hours ago
BR
Artificial Intelligence Consultant
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- $80 to $85 CAD / hour
- Contract
…successful candidate will assess opportunities for AI adoption and lead the design, planning, testing, and implementation of approved solutions using existing enterprise tools and…
Added 11 hours ago
S
Sector Design Manager – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
…time, on budget, and fully compliant with project technical…
Added 12 hours ago
F
Senior AI Architect (Architect-Practitioner)
Fastloop
Vancouver, BC
- Full-time
…securely, reliably, and at scale. We operate at the intersection of data foundations and applied AI, helping clients move from research concepts to real, deployed…
Added 12 hours ago
SL
AVP Insurance Distribution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Prepare the team for digitally enabled ways of working and responsible use of data, AI and technology
Added 12 hours ago
SL
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…executive leadership across Strategic Initiatives & Innovation, Data & Insights, Registration & Licensing, and Governance Programs & Initiatives. The role integrates regulatory execution,…
Added 13 hours ago
B
Senior Manager, Data & AI
BDO
Vancouver, BC
- Full-time
Lead Data & AI strategy engagements, including current-state assessments, target-state architecture, operating model design, governance planning, business case development, and short- and…
Added 14 hours ago
G
Senior Engineer, Maintenance
Glencore
Elkford, BC
- $123,000 to $145,000 CAD / year
- Full-time
Lead, coach, and develop Engineers and Engineers-in-Training through career progression and governance requirements
Added 14 hours ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
Lead Data & AI strategy engagements, including current-state assessments, target-state architecture, operating model design, governance planning, business case development, and short- and…
Added 14 hours ago
F
Staff Back End Engineer (Applications)
Forma.ai
Toronto, ON
- Full-time
…of our application stack across multiple domains. You will lead development efforts for our most complex initiatives, the kind that span two or more teams or product areas, and serve as a…
Added 14 hours ago
AC
Ab Initio ETL Developer
Adastra Corporation
Markham, ON
- Full-time
Adastra is seeking an experienced Ab Initio ETL Developer to design, develop, and support enterprise-scale data integration solutions. This role is responsible for building, optimizing, and…
Added 14 hours ago
G
Senior Data Analyst
GOcxm
Toronto, ON
- Full-time
GOcxm is looking for an experienced Senior Data Analyst to turn GOcxm and client data into insights that drive decisions. This is a hands-on role. You'll cleanse and organize data, ensure…
Added 14 hours ago
B
Senior Data Analyst (FT)
Brand-FX
Toronto, ON
- Contract
GOcxm is looking for an experienced Senior Data Analyst to turn GOcxm and client data into insights that drive decisions. This is a hands-on role. You'll cleanse and organize data, ensure…
Added 14 hours ago
O
Director HR Systems & Payroll
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
Manage vendor relationships and oversee HR systems governance, data integrity, security, compliance, reporting, and audit requirements, ensuring timely and accurate delivery of all…
Added 14 hours ago
BR
Business Analyst, Operational Strategy
Brookfield Renewable N.A.
Gatineau, QC
- Full-time
…stakeholders, technology teams, and operational groups. This role is responsible for identifying opportunities to improve business processes, leading system implementations and…
Added 14 hours ago
T
Manager, Models & AI Governance
TD
Toronto, ON
- Full-time
Lead first-line governance activities supporting the identification, assessment, registration, monitoring, and ongoing oversight of Artificial Intelligence (AI), Generative AI (GenAI),…

Developer/Technical Architect - Microsoft D365 Customer Engagement

Toronto, ON, M5H 0B3, Canada
Vancouver, BC, V6E 4E5, Canada

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Job details

Apply by: Jan 7, 2027
Experience: +2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Posting language: English
Posted: Oct 5, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Canada is seeking a Developer/ Technical Architect to join our growing Microsoft Dynamics 365 Customer Engagement team. Our Microsoft solutions group extends from advisory and planning, design and architecture, implementation, training, business adoption. With our extensive network of industry experts working across four service lines, EY is uniquely positioned as a leader in helping our clients capitalize on increasing customer and data-centric digital transformation strategies.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities:

EY is looking for a Developer/ Technical Architect – Microsoft Dynamics 365 Customer Engagement across Sales and Customer Service and Customer Insights Journey & Data, Contact Center, Field Service, Project Ops. This experienced consulting position will cover all phases of an CRM solution life cycle from initial planning and design through implementation and user adoption. Responsibilities of this position include the following:

1. Solution Architecture & Delivery

Own end-to-end Dynamics 365 CE and Dataverse technical architecture, including solution design, extensibility patterns, solution segmentation, configuration vs. customization decisions, and technical debt management.
Lead enterprise-scale delivery from discovery, estimation, and architecture design through build, testing, deployment, go-live, stabilization, and production support.
Define technical architecture deliverables, standards, and governance processes, ensuring solutions remain scalable, maintainable, and aligned with business objectives.

2. Integration, Data & ALM Architecture

Design and govern enterprise integration architectures leveraging Azure Integration Services, APIs, event-driven patterns, and third-party integrations.
Lead data architecture activities including data modelling, migration strategy, data quality, and integration design.
Define and enforce Azure DevOps and ALM strategies, including environment management, solution segmentation, source control, branching models, CI/CD pipelines, and release governance.

3. Security, Compliance & Enterprise Governance

Own security, privacy, and compliance architecture across Dynamics 365 CE, Dataverse, Power Platform, and Azure solutions.
Define governance for D365 CE security models, Entra ID integration, DLP policies, access controls, data protection, auditability, and regulatory compliance requirements.
Ensure solutions meet enterprise standards for security, resiliency, observability, disaster recovery, and operational readiness.

4. Technical Leadership & Team Development

Lead technical workshops, architecture reviews, solution design sessions, and technical discovery activities with clients and project teams.
Manage and mentor developers and consultants, providing technical direction, code review oversight, architectural guidance, and career development support.
Communicate technical risks, dependencies, trade-offs, and recommendations to technical and non-technical stakeholders.

5. Quality Assurance & Release Readiness

Own technical quality strategy, release readiness, architecture reviews, code quality standards, and testing approaches across delivery workstreams.
Establish quality gates for build validation, deployment readiness, performance testing, volume testing, and production releases.
Provide technical leadership during cutover, hypercare, and production support activities.

6. Innovation, AI & Practice Development

Stay current with Dynamics 365 CE, Power Platform, Azure, Microsoft Release Waves, Copilot, and emerging AI capabilities, assessing their impact on client solutions.
Drive innovation through reusable architectures, accelerators, reference implementations, AI-powered solutions, and practice assets.
Support pursuits, solutioning, estimations, proof-of-concepts, and technical proposal development while promoting knowledge sharing and continuous improvement across the practice.

Skills and attributes for success

+2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Deep expertise in Dynamics 365 CE, Dataverse, Power Platform, Azure Integration Services, Azure DevOps, and ALM.
Strong experience with Dataverse design, D365 CE security architecture, Entra ID, DLP policies, integration patterns, data modelling, and migration strategies.
Proven ability to lead architecture workshops, technical discovery sessions, solution design activities, and development teams.
Experience delivering full project lifecycles including estimation, architecture, build governance, testing, release management, deployment, and support.
Strong communication, stakeholder management, mentoring, problem-solving, and risk management skills.
Demonstrated ability to explain technical concepts and architecture decisions to both technical and business audiences.
Passion for innovation, AI, Copilot, and continuous improvement within enterprise D365 CE environments.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto/Vancouver:

- For Staff: $65,500 to $82,000
- For Senior Consultant: $90,500 to $115,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Developer/Technical Architect will own the end-to-end technical architecture and delivery of Dynamics 365 CE and Dataverse solutions. They will lead enterprise-scale projects, mentor development teams, and ensure solutions align with security, compliance, and business objectives.

Requirements

Candidates must have at least 2 years of experience delivering Dynamics 365 CE and Power Platform solutions in a technical lead or architect capacity. Strong expertise in Azure integration, ALM strategies, and data modeling is required, along with excellent communication and stakeholder management skills.

Skills

Solution Architecture
Dataverse
Power Platform
Azure Integration Services
Azure DevOps
ALM
Data Modeling
Security Architecture
Entra ID
Technical Leadership
Stakeholder Management
Mentoring
Release Management
System Integration
Consulting

Benefits

Discretionary bonus program
Medical coverage
Prescription drug coverage
Dental coverage
Vacation policy
Paid personal days
Coaching and support
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Customer Engagement
Dataverse
Power Platform
Azure
Solution Architecture
ALM
Azure DevOps
Entra ID
DLP Policies
Data Modeling
Integration Patterns
Copilot
AI
Consulting
CRM
Technical Debt
Governance
CI/CD
Release Management
Hypercare
Technical Discovery
Stakeholder Management
Enterprise Architecture
Security Architecture
Cloud Computing
Digital Transformation
API
Event-driven Architecture
Quality Assurance

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