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Added 6 mins ago
RB
Principal AI Engineer, Agentic Models and Data Platforms
Royal Bank of Canada
Calgary, AB
- Full-time
Architect and implement agentic systems, including tool using agents, workflow orchestrators, and multi step reasoning pipelines that reliably execute business tasks.
Added 18 mins ago
H
AI Solutions Architect
Hays
Toronto, ON
- Contract
The AI Solution Architect is a senior individual contributor within the Solutions Architecture team, responsible for designing, documenting, and delivering solution-level architecture for…
Added 50 mins ago
IG
Modern Applications VCF Architect
Insight Global
Ottawa, ON · Nepean, ON
- $46 to $75 CAD / hour
- Contract
Insight Global is seeking a Modern Applications VCF Architect to support a large public sector client in Ottawa. This individual will join a high-impact modernization initiative focused on…
Added 1 hour ago
SS
Azure Infrastructure Engineer
Sonata Software North America Inc.
Toronto, ON
- Full-time
…consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting Understanding of Microsoft’s Modern IT Architecture and…
Added 1 hour ago
C
Software Developer
Cisco
Ottawa, ON
- Full-time
Core Platform Engineering: Architect and maintain the core infrastructure of the Nexus Dashboard, a Kubernetes-based platform, ensuring high availability and performance across its…
Added 1 hour ago
Senior Manager, Salesforce Engineering
Scotiabank
Toronto, ON
…multiple squads to deliver secure, scalable, and high quality solutions in a regulated…
Added 2 hours ago
A
Senior AI Architect
AltaML
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
As a Senior AI Architect, you are a principal-level technical and strategic leader responsible for designing, deploying, and scaling agentic AI solutions in production environments.
Added 2 hours ago
HS
Senior Integration Engineer (Boomi/Workato)
HeartCentrix Solutions
ON · Ontario, Canada
- Contract
Architect scalable, enterprise-grade integration solutions across multiple systems
Added 2 hours ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
…hybrid engineering/customer-facing role for someone who can architect, build, and deploy production-grade solutions on-site or in close collaboration with client trading, risk, and…
Added 2 hours ago
P
Solution Architect / Lead EBO Engineer – BAS (SABAS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Candidates should bring deep experience with Building Automation Systems and Enterprise Building Operation, together with the ability to think beyond individual controllers or buildings and…
Added 2 hours ago
PG
Software Developer Intern
Perseus Group
Markham, ON
- Full-time
The Software Developer Intern works in our Markham, Ontario office and reports to the Solutions Architect for the homebuilding industry's leading-edge enterprise software product. Working…
Added 2 hours ago
A
AI Native Solutions Lead (Agentic / Applied)
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
You build the systems that actually make AI work in enterprise environments, not demos, not prototypes that stall after a pilot, but production agentic architectures running inside real…
Added 2 hours ago
R
Principal AI Engineer, Agentic Models and Data Platforms
RBC
Calgary, AB
- Full-time
Architect and implement agentic systems, including tool using agents, workflow orchestrators, and multi step reasoning pipelines that reliably execute business tasks.
Added 2 hours ago
D
Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
We're backed by Deloitte, the world's largest professional services firm, which means we have real enterprise distribution, real health system access, and real institutional credibility…
Added 2 hours ago
Back-End Delivery Manager
Government of Alberta
AB
Leading digital delivery initiatives, including cloud development, platform delivery, and product delivery in enterprise environments.
Added 3 hours ago
V
Lead Optimizely Solutions Architect
Valtech
Canada
- Full-time
We're looking for a Lead Optimizely Solutions Architect to join our growing Optimizely practice in Canada. In this role, you'll lead the design and delivery of enterprise digital experience…
Added 3 hours ago
CO
Principal Associate, Software Engineering
Capital One
Toronto, ON
- Full-time
…experience from initial code commit to pull-request merge. You will architect enterprise-scale tools, pioneer cutting-edge AI integration, and eliminate workflow friction across the entire…
Added 3 hours ago
UT
Solutions Architect # 26-25245
US Tech Solutions
Fredericton, NB
- $90 to $95 CAD / hour
- Contract
We are seeking an experienced Application / Solutions Architect to support a large-scale healthcare technology initiative.
Added 3 hours ago
C
Senior Software Engineer (Python / GenAI) – Markets Technology
Citi
Mississauga, ON
- Full-time
…sit at the center of that evolution. In this role, you will architect and scale robust backend systems, leveraging Generative AI to analyze massive volumes of unstructured financial…
Added 3 hours ago
UT
Network Architect #26-25524
US Tech Solutions
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Design, architect, and implement secure, scalable, and highly available enterprise network solutions across LAN, WAN, data center, wireless, and hybrid cloud environments.
Added 3 hours ago
R
Principal AI Engineer, Agentic Models and Data Platforms
RBC
Calgary, AB
- Full-time
Architect and implement agentic systems, including tool using agents, workflow orchestrators, and multi step reasoning pipelines that reliably execute business tasks.
Added 4 hours ago
Cyber Security Architect
Aviva
Markham, ON
Ability to assess AI solutions from an enterprise infrastructure perspective, including hosting, network connectivity, identity, data flows, isolation, monitoring, resilience, and…
Added 4 hours ago
IW
Senior Manager, Solution Architect
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Sr Manager, Architect is accountable for end-to-end solution architecture for major initiatives. Translates business and application needs into architecture patterns, systems…
Added 4 hours ago
IW
Senior Manager, Solution Architect
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Sr Manager, Architect is accountable for end-to-end solution architecture for major initiatives. Translates business and application needs into architecture patterns, systems…
Added 5 hours ago
M
Senior Integration Architect
Manulife
Toronto, ON
- Full-time
Working within the Domain Architecture team, the Senior Integration Architect will establish reusable architecture assets, govern critical design decisions, improve visibility of the…

Developer/Technical Architect - Microsoft D365 Customer Engagement

Toronto, ON, M5H 0B3, Canada
Vancouver, BC, V6E 4E5, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Jan 7, 2027
Experience: +2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Posting language: English
Posted: Oct 5, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Canada is seeking a Developer/ Technical Architect to join our growing Microsoft Dynamics 365 Customer Engagement team. Our Microsoft solutions group extends from advisory and planning, design and architecture, implementation, training, business adoption. With our extensive network of industry experts working across four service lines, EY is uniquely positioned as a leader in helping our clients capitalize on increasing customer and data-centric digital transformation strategies.

This job posting relates to an existing vacancy within our organization.

Your key responsibilities:

EY is looking for a Developer/ Technical Architect – Microsoft Dynamics 365 Customer Engagement across Sales and Customer Service and Customer Insights Journey & Data, Contact Center, Field Service, Project Ops. This experienced consulting position will cover all phases of an CRM solution life cycle from initial planning and design through implementation and user adoption. Responsibilities of this position include the following:

1. Solution Architecture & Delivery

Own end-to-end Dynamics 365 CE and Dataverse technical architecture, including solution design, extensibility patterns, solution segmentation, configuration vs. customization decisions, and technical debt management.
Lead enterprise-scale delivery from discovery, estimation, and architecture design through build, testing, deployment, go-live, stabilization, and production support.
Define technical architecture deliverables, standards, and governance processes, ensuring solutions remain scalable, maintainable, and aligned with business objectives.

2. Integration, Data & ALM Architecture

Design and govern enterprise integration architectures leveraging Azure Integration Services, APIs, event-driven patterns, and third-party integrations.
Lead data architecture activities including data modelling, migration strategy, data quality, and integration design.
Define and enforce Azure DevOps and ALM strategies, including environment management, solution segmentation, source control, branching models, CI/CD pipelines, and release governance.

3. Security, Compliance & Enterprise Governance

Own security, privacy, and compliance architecture across Dynamics 365 CE, Dataverse, Power Platform, and Azure solutions.
Define governance for D365 CE security models, Entra ID integration, DLP policies, access controls, data protection, auditability, and regulatory compliance requirements.
Ensure solutions meet enterprise standards for security, resiliency, observability, disaster recovery, and operational readiness.

4. Technical Leadership & Team Development

Lead technical workshops, architecture reviews, solution design sessions, and technical discovery activities with clients and project teams.
Manage and mentor developers and consultants, providing technical direction, code review oversight, architectural guidance, and career development support.
Communicate technical risks, dependencies, trade-offs, and recommendations to technical and non-technical stakeholders.

5. Quality Assurance & Release Readiness

Own technical quality strategy, release readiness, architecture reviews, code quality standards, and testing approaches across delivery workstreams.
Establish quality gates for build validation, deployment readiness, performance testing, volume testing, and production releases.
Provide technical leadership during cutover, hypercare, and production support activities.

6. Innovation, AI & Practice Development

Stay current with Dynamics 365 CE, Power Platform, Azure, Microsoft Release Waves, Copilot, and emerging AI capabilities, assessing their impact on client solutions.
Drive innovation through reusable architectures, accelerators, reference implementations, AI-powered solutions, and practice assets.
Support pursuits, solutioning, estimations, proof-of-concepts, and technical proposal development while promoting knowledge sharing and continuous improvement across the practice.

Skills and attributes for success

+2 years of experience delivering Dynamics 365 CE and Power Platform solutions, including Technical Lead or Technical Architect responsibilities on enterprise implementations.
Deep expertise in Dynamics 365 CE, Dataverse, Power Platform, Azure Integration Services, Azure DevOps, and ALM.
Strong experience with Dataverse design, D365 CE security architecture, Entra ID, DLP policies, integration patterns, data modelling, and migration strategies.
Proven ability to lead architecture workshops, technical discovery sessions, solution design activities, and development teams.
Experience delivering full project lifecycles including estimation, architecture, build governance, testing, release management, deployment, and support.
Strong communication, stakeholder management, mentoring, problem-solving, and risk management skills.
Demonstrated ability to explain technical concepts and architecture decisions to both technical and business audiences.
Passion for innovation, AI, Copilot, and continuous improvement within enterprise D365 CE environments.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto/Vancouver:

- For Staff: $65,500 to $82,000
- For Senior Consultant: $90,500 to $115,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Developer/Technical Architect will own the end-to-end technical architecture and delivery of Dynamics 365 CE and Dataverse solutions. They will lead enterprise-scale projects, mentor development teams, and ensure solutions align with security, compliance, and business objectives.

Requirements

Candidates must have at least 2 years of experience delivering Dynamics 365 CE and Power Platform solutions in a technical lead or architect capacity. Strong expertise in Azure integration, ALM strategies, and data modeling is required, along with excellent communication and stakeholder management skills.

Skills

Solution Architecture
Dataverse
Power Platform
Azure Integration Services
Azure DevOps
ALM
Data Modeling
Security Architecture
Entra ID
Technical Leadership
Stakeholder Management
Mentoring
Release Management
System Integration
Consulting

Benefits

Discretionary bonus program
Medical coverage
Prescription drug coverage
Dental coverage
Vacation policy
Paid personal days
Coaching and support
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Customer Engagement
Dataverse
Power Platform
Azure
Solution Architecture
ALM
Azure DevOps
Entra ID
DLP Policies
Data Modeling
Integration Patterns
Copilot
AI
Consulting
CRM
Technical Debt
Governance
CI/CD
Release Management
Hypercare
Technical Discovery
Stakeholder Management
Enterprise Architecture
Security Architecture
Cloud Computing
Digital Transformation
API
Event-driven Architecture
Quality Assurance

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