Jobs in Canada

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Added 30 mins ago
Operations Manager, Student Transportation, Grey Bruce (Hanover)
Voyago
Hanover, ON
Full-time
Voyago is hiring a dynamic and highly effective Operations Manager for our Student Transportation division in Grey Bruce, Ontario.
Added 30 mins ago
Senior Manager, Financial Accounting Advisory Services - FSO - Banking/Insurance/WAM
EY
Toronto, ON
As a FAAS – FSO Senior Manager, you will actively establish, maintain and strengthen internal and external relationships. You will help to develop and expand long-term client relationships…
Added 1 hour ago
Operations Manager, Student Transportation, Grey Bruce (Hanover)
Transdev Ontario Manitoba
Hanover, ON
Full-time
Voyago is hiring a dynamic and highly effective Operations Manager for our Student Transportation division in Grey Bruce, Ontario.
Added 1 hour ago
Senior Data Engineer, Risk Technology
Investment Management Corporation of Ontario (IMCO)
Toronto, ON
Full-time
The incumbent will report to the Senior Manager, Data Technology.
Added 2 hours ago
Principal Engineer - GTB Data and Platforms
TD
Toronto, ON
Full-time
Strong understanding of non-functional requirements, including security, scalability, performance, and optimization
Added 2 hours ago
Purchasing Manager
E.B. Horsman & Son
Surrey, BC
Full-time
Partner with internal stakeholders to optimize working capital and identify inventory optimization opportunities.
Added 2 hours ago
Manager, Revenue Optimization - Credit Risk Strategy and Business Optimization
Scotiabank
Toronto, ON
Reporting to the Senior Manager, Revenue Optimization, the Manager supports Profitability Optimization and Loan Portfolio Management within Canadian Commercial Banking through analysis of…
Added 2 hours ago
Plant Manager
Aptivision Technologies
ON · Ontario, Canada
$140,000 to $160,000 USD / year
Full-time
Support capital projects, process improvements, and manufacturing optimization initiatives.
Added 2 hours ago
Supply Chain Manager
Aptivision Technologies
ON · Ontario, Canada
$125,000 to $135,000 CAD / year
Full-time
The Supply Chain Manager is responsible for leading all Supply Chain activities, including Planning, Procurement, Logistics, and Warehousing. The role will ensure operational excellence,…
Added 3 hours ago
Principal Engineer - GTB Data and Platforms
TD
Toronto, ON
Full-time
Strong understanding of non-functional requirements, including security, scalability, performance, and optimization
Added 3 hours ago
Bilingual Procurement Manager
Webuild
Ottawa, ON
$180,000 to $200,000 CAD / year
Full-time
This position is being posted under Capital Crossing Constructors (CCC), in joint venture with Webuild, Samsung C&T and Green Infrastructure Partners. We are proud to lead the Alexandra…
Added 13 hours ago
Drafter/Engineering Technologist – Kitchener
Entrepot Frigorifique Conestoga (Quebec Ltee)
Kitchener, ON
Full-time
Position Title: Drafter/Engineering Technologist Job Type: Full Time Reports To: Project Manager Location: Kitchener Issue Date: September 2026 Last Updated:
Added 13 hours ago
Associate or Vice President Full Stack Engineer
BMO Capital Markets
Toronto, ON
Part-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 14 hours ago
Property Manager
Armco
Montreal, QC
Full-time
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and…
Added 16 hours ago
Supervisor, Finance and Accounting
Upper Thames River Conservation Authority
London, ON
Full-time
Develop, manage, and administer the software system, including system integrity, security, user access, training, support, imports, exports, and ongoing optimization.
Added 20 hours ago
Senior Backend Engineer
Apollo.io
Canada
Full-time
…2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board…
Added 20 hours ago
Facilities Asset Analyst
Carleton University
Ottawa, ON
Other
Reporting to the Campus Facilities Planning Manager, the Facilities Asset Analyst is responsible for assisting with the oversight, lifecycle management, and optimization of the university’s…
Added 21 hours ago
Pharmacy Assistant Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
Added 21 hours ago
Advanced Mfg Engineer I
Honeywell Aerospace
Cambridge, ON
Full-time
You will report directly to our Advanced Manufacturing Engineer Manager and you’ll work out of our Cambridge, ON location.
Added 21 hours ago
Manager - Marketing Transformation & Loyalty
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
As a Manager in Marketing Transformation & Loyalty, you will play a pivotal role in shaping the future of marketing and loyalty in Canada while delivering client solutions focused on…
Added 21 hours ago
Senior Manager - Marketing Transformation & Loyalty
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
As a Senior Manager in Marketing Transformation & Loyalty, you will drive strategic growth and lead teams delivering transformative Marketing and Loyalty solutions for clients. You will…
Added 21 hours ago
Senior Manager - Marketing Transformation & Loyalty
EY
Waterloo, ON
Full-time
As a Senior Manager in Marketing Transformation & Loyalty, you will drive strategic growth and lead teams delivering transformative Marketing and Loyalty solutions for clients. You will…
Added 21 hours ago
Manager - Marketing Transformation & Loyalty
EY
London, ON
Full-time
As a Manager in Marketing Transformation & Loyalty, you will play a pivotal role in shaping the future of marketing and loyalty in Canada while delivering client solutions focused on…
Added 21 hours ago
Senior Manager - Marketing Transformation & Loyalty
EY
Saint John, NB
Full-time
As a Senior Manager in Marketing Transformation & Loyalty, you will drive strategic growth and lead teams delivering transformative Marketing and Loyalty solutions for clients. You will…
Added 21 hours ago
Manager - Marketing Transformation & Loyalty
EY
Saint John, NB
Full-time
As a Manager in Marketing Transformation & Loyalty, you will play a pivotal role in shaping the future of marketing and loyalty in Canada while delivering client solutions focused on…

Manager - Marketing Transformation & Loyalty

London, ON, Canada

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Sep 2, 2026

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Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are looking for a visionary leader who will blend business development acumen and marketing and loyalty expertise to drive growth and transformation.

As a Manager in Marketing Transformation & Loyalty, you will play a pivotal role in shaping the future of marketing and loyalty in Canada while delivering client solutions focused on unlocking strategic value and scaling growth. The Manager will lead exciting projects including marketing innovation and AI optimization, Martech, customer strategy and segmentation, brand management, communications, loyalty, customer engagement and partnerships. The Manager will work across all industries including Financial Services and Retail collaborating with global Business Consulting, Studio+ and Marketing leadership to drive impact.

Your Key Responsibilities

Manage daily operations related to customer interactions, ensuring seamless and positive experiences across all touchpoints
Lead cross-functional teams including day-to-day client relationships, strategy, implementation of service design and process improvement initiatives.
Analyse customer feedback and engagement metrics to identify pain points and opportunities for enhancement and growth
Support the development and execution of transformation programmes, ensuring alignment with client objectives
Collaborate with senior managers and partners to deliver high-quality client outcomes
Establish and monitor KPIs for service and process excellence, reporting on progress and recommending improvements
Applies AI in the flow of work with strong professional judgement - integrates AI into day-to-day delivery while validating outputs, challenging assumptions, and maintaining accountability for quality
Leads responsible and risk-aware use of AI demonstrating sound judgement on data use, confidentiality, and ethical considerations and reinforces this standard practice; escalates risks appropriately and models good practices for teams
Drives structured and creative problem-solving using AI to accelerate analysis, scenario generation, and insight development while maintaining clear linkage to business outcomes
Builds repeatable ways of working with AI developing and sharing prompts, approaches, and tool usage that improve team productivity and consistency in existing data libraries/catalogues

Skills And Attributes For Success

Strong background in Marketing and Loyalty with expertise across customer strategy, customer experience, Martech, brand development, data and analytics, performance management, communications and partnerships.
Leadership in Retail, Payments and/or Financial Services including Credit Cards, insurance and wealth, ideally s with B2C and B2B experience
Proven experience managing large-scale transformation projects, AI and digital innovation, and omni-channel strategies. Strong leadership, stakeholder management and communication skills.
Passion for collaboration, teaming and partnership along with innovation in Marketing.
Advanced analytical skills, including the ability to interpret complex data and drive actionable insights.
Familiarity with Gen AI, GEO, AEO and Agentic Commerce along with deep experience with digital transformation and CRM tools.

Ideally, you’ll also

At least 10+ years’ experience of Marketing leadership within a large-scale organization or agency in sectors such as consulting, financial services, retail, high-tech, travel, telecommunications and/or loyalty.
Experience leading cross functional teams or workstreams
Understanding of regulatory requirements and compliance.

This job posting relates to an existing vacancy within our organization.

What We Offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto: 110 - 160K
London/Waterloo/Ottawa: 104,500 - 154,500
Vancouver: 110 - 160K
Victoria: 99K - 149K

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

Lead marketing and loyalty transformation projects, including marketing innovation and AI optimization, marketing technology, customer strategy, brand management, communications, loyalty, and customer engagement. Manage client relationships and cross-functional teams, improve customer experiences and processes, monitor performance metrics, and deliver transformation outcomes aligned with client objectives.

Requirements

Candidates should have strong marketing and loyalty expertise, leadership experience in retail, payments, or financial services, and a track record managing large-scale transformation, AI and digital innovation, and omnichannel initiatives. The posting ideally seeks 10 or more years of marketing leadership experience, along with strong analytical, communication, stakeholder management, collaboration, and regulatory-compliance capabilities.

Skills

Marketing Strategy
Loyalty Programs
Customer Experience
Marketing Technology
Customer Strategy and Segmentation
Brand Management
Data and Analytics
Performance Management
Communications
Partnership Development
Artificial Intelligence
Digital Innovation
Omnichannel Strategy
Stakeholder Management
CRM

Benefits

Medical Insurance
Dental Insurance
Prescription Drug Coverage
Mental Health Benefits
Employee Assistance Program
Group Savings Plans
Personal Days
Vacation Days
Firm-Wide Holidays
Option to Purchase Additional Vacation Days
Learning Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Marketing Transformation
Loyalty
Customer Strategy
Customer Experience
Marketing Technology
Artificial Intelligence
Generative AI
GEO
AEO
Agentic Commerce
Digital Transformation
CRM
Omnichannel Strategy
Customer Segmentation
Brand Management
Data and Analytics
Performance Management
Customer Engagement
Partnerships
Service Design
Process Improvement
KPI Management
Financial Services
Retail
Payments
Credit Cards
Insurance
Wealth Management
Regulatory Compliance
Risk Management

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