Find work in Canada.

327,336 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
Kitchen - Closing and Late Night
A&W Restaurants
AB
Full-time
…Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, along with an optional, employee‑contributed Group…
Added 4 mins ago
Kitchen
A&W Restaurants
Edmonton, AB
Full-time
…Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, along with an optional, employee‑contributed Group…
Added 4 mins ago
Kitchen
A&W Restaurants
Edmonton, AB
Full-time
…Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, along with an optional, employee‑contributed Group…
Added 4 mins ago
Key Holder - MAC - Parttime - Park Royal - West Vancouver, BC
Estée Lauder Companies
BC · West Vancouver, BC,CA
…to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and…
Added 18 mins ago
Advisor, Health, Safety & Security
Alberta-Pacific Forest Industries Inc.
Boyle, AB
Full-time
…are leaders in our industry, from our quality products, mill operations and responsible forest management practices, to the way we grow and develop our team members and work with local…
Added 34 mins ago
Operations Supervisor
Intelcom
Levis, QC
Full-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 48 mins ago
Program Manager, Full-Time
Taproot Community Support Services
Parksville, BC
Full-time
…program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as education, mental health, physical health, recreation…
Added 1 hour ago
Regional Sales Manager
Keurig Dr Pepper
Mississauga, ON
$95,300 to $143,000 CAD / year
Full-time
…region. This is an exciting opportunity for an experienced sales leader who thrives on accountability, talent development, and delivering exceptional business…
Added 1 hour ago
Jo Malone London Yorkdale Freestanding Store PT Key Holder
Estée Lauder Companies
Toronto, ON
Full-time
…to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and…
Added 1 hour ago
Assistant Store Manager- Mac Cosmetics - Fulltime-Richmond,CA
Estée Lauder Companies
Richmond, BC
Full-time
Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a…
Added 1 hour ago
Key Holder - Aveda - Part time - Metropolis - Burnaby, BC
Estée Lauder Companies
Burnaby, BC
…to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and…
Added 1 hour ago
Graduate Recruitment Opportunities (GRO) - Operations
Manulife
Toronto, ON
Full-time
Accelerate your career in financial services with our Operations Program, a key stream within our GRO early talent program. This 18-month direct-hire program places new graduates in Toronto…
Added 1 hour ago
Kitchen
One Therapy Network
AB · Edmonton, AB
Full-time
…Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, along with an optional, employee‑contributed Group…
Added 1 hour ago
Kitchen - Closing and Late Night
One Therapy Network
AB · Edmonton, AB
Full-time
…Equipment, Travel Coverage, Vision Care, Basic and Optional Life Insurance, along with an optional, employee‑contributed Group…
Added 1 hour ago
Grain Accounting AR/AP Specialist I
Bartlett
Winkler, MB
Full-time
Bartlett is an international leader in agricultural, energy, and industrial products merchandising and supply chain solutions. With roots dating back to 1907, Bartlett became part of the…
Added 1 hour ago
Foreman
Groundworks
AB · Sherwood Park, AB · Edmonton
Full-time
At Groundworks, North America’s leader in foundation solutions, our Foremen lead the installation crew from start to finish - owning safety, quality, productivity, and team performance on…
Added 1 hour ago
7805 - Assistant Store Manager FT
Lids
Mississauga, ON
$19 to $19.5 USD / hour
Full-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 1 hour ago
Bilingual Senior Assistant Underwriter
Oliver James
Toronto, ON
Full-time
One of our exclusive clients, a global leader in commercial insurance, is seeking a Senior Underwriting Assistant to join their Financial Lines team based in Montreal, QC, or Toronto, ON.
Added 2 hours ago
Jo Malone London Yorkdale Freestanding Store PT Key Holder
ELC Beauty LLC
Toronto, ON · North York, ON
…to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and…
Added 2 hours ago
Guest Services Manager – Door, Bell & Valet
AccorHotel
Vancouver, BC
Full-time
This role is at the heart of the guest experience, leading a dynamic team, creating memorable first impressions, and ensuring every interaction reflects the exceptional service and…
Added 2 hours ago
Administrative Officer (French Services) (On Site)
CBC/Radio-Canada
Montreal, QC
Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 2 hours ago
National Accounts Director
OPENLANE
Brampton, ON
$100,000 to $125,000 CAD / year
Full-time
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.
Added 3 hours ago
Senior Product Manager, Accounting
Clio
Toronto, ON
Full-time
Clio Accounting sits at the intersection of practice management and financial operations, serving law firms from solo practitioners to mid-sized enterprises. Your team owns core accounting…
Added 3 hours ago
Legal & Contract Management Co-op
Veolia Environnement SA
Oakville, ON
Full-time
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 3 hours ago
Underwriting Director
Northbridge Financial
Halifax, NS
Full-time
At Northbridge Insurance, our Underwriting Directors play a key role in driving strategic growth, empowering their teams, and delivering exceptional business results. As a people-first…

Manager - Marketing Transformation & Loyalty

London, ON, Canada

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Sep 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are looking for a visionary leader who will blend business development acumen and marketing and loyalty expertise to drive growth and transformation.

As a Manager in Marketing Transformation & Loyalty, you will play a pivotal role in shaping the future of marketing and loyalty in Canada while delivering client solutions focused on unlocking strategic value and scaling growth. The Manager will lead exciting projects including marketing innovation and AI optimization, Martech, customer strategy and segmentation, brand management, communications, loyalty, customer engagement and partnerships. The Manager will work across all industries including Financial Services and Retail collaborating with global Business Consulting, Studio+ and Marketing leadership to drive impact.

Your Key Responsibilities

Manage daily operations related to customer interactions, ensuring seamless and positive experiences across all touchpoints
Lead cross-functional teams including day-to-day client relationships, strategy, implementation of service design and process improvement initiatives.
Analyse customer feedback and engagement metrics to identify pain points and opportunities for enhancement and growth
Support the development and execution of transformation programmes, ensuring alignment with client objectives
Collaborate with senior managers and partners to deliver high-quality client outcomes
Establish and monitor KPIs for service and process excellence, reporting on progress and recommending improvements
Applies AI in the flow of work with strong professional judgement - integrates AI into day-to-day delivery while validating outputs, challenging assumptions, and maintaining accountability for quality
Leads responsible and risk-aware use of AI demonstrating sound judgement on data use, confidentiality, and ethical considerations and reinforces this standard practice; escalates risks appropriately and models good practices for teams
Drives structured and creative problem-solving using AI to accelerate analysis, scenario generation, and insight development while maintaining clear linkage to business outcomes
Builds repeatable ways of working with AI developing and sharing prompts, approaches, and tool usage that improve team productivity and consistency in existing data libraries/catalogues

Skills And Attributes For Success

Strong background in Marketing and Loyalty with expertise across customer strategy, customer experience, Martech, brand development, data and analytics, performance management, communications and partnerships.
Leadership in Retail, Payments and/or Financial Services including Credit Cards, insurance and wealth, ideally s with B2C and B2B experience
Proven experience managing large-scale transformation projects, AI and digital innovation, and omni-channel strategies. Strong leadership, stakeholder management and communication skills.
Passion for collaboration, teaming and partnership along with innovation in Marketing.
Advanced analytical skills, including the ability to interpret complex data and drive actionable insights.
Familiarity with Gen AI, GEO, AEO and Agentic Commerce along with deep experience with digital transformation and CRM tools.

Ideally, you’ll also

At least 10+ years’ experience of Marketing leadership within a large-scale organization or agency in sectors such as consulting, financial services, retail, high-tech, travel, telecommunications and/or loyalty.
Experience leading cross functional teams or workstreams
Understanding of regulatory requirements and compliance.

This job posting relates to an existing vacancy within our organization.

What We Offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto: 110 - 160K
London/Waterloo/Ottawa: 104,500 - 154,500
Vancouver: 110 - 160K
Victoria: 99K - 149K

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

Apply About employer

More about this job

Responsibilities

Lead marketing and loyalty transformation projects, including marketing innovation and AI optimization, marketing technology, customer strategy, brand management, communications, loyalty, and customer engagement. Manage client relationships and cross-functional teams, improve customer experiences and processes, monitor performance metrics, and deliver transformation outcomes aligned with client objectives.

Requirements

Candidates should have strong marketing and loyalty expertise, leadership experience in retail, payments, or financial services, and a track record managing large-scale transformation, AI and digital innovation, and omnichannel initiatives. The posting ideally seeks 10 or more years of marketing leadership experience, along with strong analytical, communication, stakeholder management, collaboration, and regulatory-compliance capabilities.

Skills

Marketing Strategy
Loyalty Programs
Customer Experience
Marketing Technology
Customer Strategy and Segmentation
Brand Management
Data and Analytics
Performance Management
Communications
Partnership Development
Artificial Intelligence
Digital Innovation
Omnichannel Strategy
Stakeholder Management
CRM

Benefits

Medical Insurance
Dental Insurance
Prescription Drug Coverage
Mental Health Benefits
Employee Assistance Program
Group Savings Plans
Personal Days
Vacation Days
Firm-Wide Holidays
Option to Purchase Additional Vacation Days
Learning Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Marketing Transformation
Loyalty
Customer Strategy
Customer Experience
Marketing Technology
Artificial Intelligence
Generative AI
GEO
AEO
Agentic Commerce
Digital Transformation
CRM
Omnichannel Strategy
Customer Segmentation
Brand Management
Data and Analytics
Performance Management
Customer Engagement
Partnerships
Service Design
Process Improvement
KPI Management
Financial Services
Retail
Payments
Credit Cards
Insurance
Wealth Management
Regulatory Compliance
Risk Management

Report this job