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Added 1 hour ago
M(
Product Marketing Manager
MaintainX (An Autodesk Company)
Toronto, ON
- Full-time
Plan and run launches for mid-tier (P2) products end to end, and lead a major workstream on our biggest (P1) launches, so sales and customer teams are ready on launch day.
Added 1 hour ago
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GTM Enablement Manager
Procurify
Remote, Canada
- Full-time
- Remote
Strong grasp of lead management, customer engagement processes, CRM tools (Salesforce, HubSpot), and GTM performance analytics.
Added 2 hours ago
EF
Information Technology (IT) Supervisor
Egg Farmers of Canada
Ottawa, ON
- Full-time
Ability to lead change, technology implementations, process improvements and cross-functional projects
Added 2 hours ago
ED
Senior/Principal Enterprise Architect (Level 18 & Level 19) - EN 425
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $149,341 CAD / year
- Full-time
Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
Added 2 hours ago
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Senior Business Analyst
Centrilogic
Canada
- Full-time
Create and maintain business requirements documents (BRDs), functional requirements documents (FRDs), user stories, process flows, use cases, and acceptance criteria.
Added 2 hours ago
HelpDesk Supervisor
University of Toronto
Toronto, ON
IT Services is divided into five functional groups: Helpdesk - IT Technical Support, Network Infrastructure, Systems Development, Salesforce Support and Development, and Multimedia. All…
Added 3 hours ago
A
Customer Success Associate
Achievers
Toronto, ON
- Full-time
Meet with your customers face-to-face to plan program rollouts and explore cross-functional use cases where Achievers can help meet needs
Added 3 hours ago
II
Salesforce Solutions Architect
Intelli-CloudWare Inc
Toronto, ON · Scarborough, ON
- Full-time
Lead the architectural strategy for Salesforce applications, ensuring alignment with business goals.
Added 3 hours ago
AS
Operations Manager
Aspire Software
Canada
- Full-time
We’re looking for a hands-on Customer Operations Manager to lead and optimize our Support and Professional Services teams. In this role, you’ll own the customer experience across support,…
Added 3 hours ago
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Director, Demand Generation
Flywheel
Toronto, ON
- Full-time
Lead and coach demand generation team members within a cross-functional Center of Excellence model
Added 3 hours ago
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Manager, Marketing & Demand Generation
EERS
Montreal, QC
- Full-time
Marketing Operations: own CRM/marketing automation hygiene (e.g., HubSpot, Salesforce) and attribution reporting; ensure lead data is clean, routed, and actionable for sales
Added 4 hours ago
A
Manager, Performance Intelligence
Achievers
Toronto, ON
- Full-time
Lead cross-functional, commercially material/ambiguous analyses, and build models where no established method exists.
Added 4 hours ago
VC
Operations Manager
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
We’re looking for a hands-on Customer Operations Manager to lead and optimize our Support and Professional Services teams. In this role, you’ll own the customer experience across support,…
Added 5 hours ago
S
Sales Development Representative
StarTech.com
Canada
- Full-time
1-3 years of experience in sales development, lead generation, or inside sales (B2B preferred).
Added 5 hours ago
TO
Manager, Digital Transformation and Delivery
Town of Georgina
Georgina, ON
- $148,377.6 to $173,580.8 CAD / year
- Full-time
…leads digital transformation, web and online services, CRM and Salesforce, case and work management solutions, custom applications, APIs and application integration, digital customer…
Added 5 hours ago
RP
Director of Healthcare Services
Reimagined Parking
Vancouver, BC
- $110,000 to $120,000 CAD / year
- Full-time
We are seeking a collaborative, operations-focused Director of Healthcare Services to lead and oversee Impark’s largest and most complex portfolio - healthcare. This position is responsible…
Added 5 hours ago
XT
Business Development Executive
XTL TRANSPORT INC.
Toronto, ON · Etobicoke, ON
- Full-time
Lead business discovery to understand client business goals
Added 7 hours ago
F
Project Manager - Salesforce
fusionSpan
Remote, Canada
- Full-time
- Remote
As a Project Manager at fusionSpan, you will lead cross-functional teams of Consultants, Software Engineers, and Designers on medium and large-scale IT projects from initiation to launch.…
Added 8 hours ago
IS
FSM Techno-Functional Consultant
Inabia Software & Consulting Inc.
Oakville, ON
- Contract
We are looking for an OverIT FSM Techno-Functional Consultant to lead the configuration, implementation, and support of the OverIT Next-Gen Field Service Management (FSM) platform for…
Added 8 hours ago
A
Solutions Engineer
Ask-AI
Toronto, ON
- Full-time
…post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion…
Added 8 hours ago
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QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Toronto, ON
- Full-time
Job Title: QA Engineer- Salesforce Marketing Cloud (SFMC)
Added 9 hours ago
SP
Enterprise Account Executive, Qualified
Salesforce Partner Canada
Toronto, ON
- Full-time
Qualified is Salesforce's AI-powered pipeline generation platform, acquired in April 2026. Our core product, Piper, is the #1 AI SDR agent in the world - she lives on a company's website…
Added 9 hours ago
SP
Solution Architect / Senior Solution Architect - PubSec - Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
…communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver…
Added 10 hours ago
IS
OverIT FSM Techno-Functional Consultant
Inabia Software & Consulting Inc.
Oakville, ON
- Contract
We are looking for an OverIT FSM Techno-Functional Consultant to lead the configuration, implementation, and support of the OverIT Next-Gen Field Service Management (FSM) platform for…
Added 14 hours ago
J
Director, Integrated Specialty Practices
Jobgether
Canada
- Full-time
Proven ability to lead project management initiatives and coordinate complex, cross-functional activities.

Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager

Toronto, ON, M5H 0B3, Canada
Montreal, QC, H3A 0A8, Canada

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Job details

Apply by: Dec 2, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Studio+ is helping clients modernize how they sell, serve, engage, and operate through Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of working.

We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on paper and hands off. This role also requires current, working knowledge of Salesforce's AI-native marketing stack - Agentforce Marketing and Marketing Cloud Next. You will contribute across discovery, definition, design, build, test, deploy, and adoption, working closely with clients and delivery teams to translate business needs into scalable Salesforce solutions.

This job posting relates to an existing vacancy within our organization.

Your key Responsibilities

Configure and extend the Financial Services Cloud data model for banking, wealth management, and insurance clients.
Build and configure Data 360 pipelines end-to-end: data ingestion, identity resolution, calculated insights, segmentation, and activation into Marketing Cloud and Agentforce.
Hands-on development within Agentforce Marketing / Marketing Cloud Next (and Marketing Cloud Engagement where clients haven't migrated): journeys, AMPscript/SSJS, Journey Decisioning, Content Builder, and API-based integrations.
Write and review Apex, Flow, LWC, and REST/SOAP integrations connecting FSC, Data 360, and Marketing Cloud.
Configure and test Agentforce agents (Prompt Builder, topics/actions, Data 360 grounding) for marketing and service use cases, including escalation paths and human-in-the-loop review points.
Use modern delivery tools and AI-enabled productivity tools to accelerate requirements analysis, documentation, testing, and solution validation while maintaining quality and judgment.

Design, discovery and delivery leadership:

Lead or support discovery sessions to understand client objectives, FSC-specific operational needs, user journeys, and measurable outcomes.
Translate functional requirements into solution designs across FSC, Marketing Cloud, Data 360, integrations, security, and reporting.
Identify gaps between current and future-state capabilities, including data readiness and technical debt.
Create solution documentation, user stories, acceptance criteria, and configuration specs for developers, testers, and client stakeholders.
Contribute to Agile ceremonies, sprint planning, demos, UAT, defect triage, release prep.
Mentor consultants on hands-on configuration practices as well as client communication.
Apply quality, risk, privacy, cybersecurity, and responsible AI considerations throughout.

Skills and attributes for success

Deep, current Financial Services Cloud expertise. Comfortable in the FSC data model and industry-specific processes.
Current on Salesforce's AI-native marketing direction: familiarity with Agentforce Marketing, Marketing Cloud Next, Journey Decisioning, and how Data 360 grounds AI agents - able to speak to how this differs from legacy Marketing Cloud Engagement.
Working knowledge of Agentforce and Prompt Builder: agent instructions, topics/actions, knowledge retrieval, testing, escalation patterns.
Strong communication skills to translate between business stakeholders and technical delivery teams.
Ability to identify risk across people, process, technology, data, security, privacy, and adoption.

To qualify for the role you must have:

A four-year bachelor’s degree in Information Systems, Computer Science, Engineering, MIS, or a related field.
5-7 years of Salesforce Marketing and Data Cloud/Data 360 implementation and consulting experience, including at least 2-3 years of hands-on Financial Services Cloud configuration and delivery.
Demonstrate technical work - Apex, Flow, LWC, AMPscript/SSJS, SOQL, REST/SOAP APIs, recent experience with Salesforce's current AI-native marketing capabilities (Agentforce Marketing / Marketing Cloud Next, Data 360, Agentforce), in addition to classic Marketing Cloud Engagement.
Track record of successfully leading Salesforce Marketing and Data cloud transformation projects Experience within teams of five or more people.
Experience facilitating or supporting requirements, design, or process workshops with client stakeholders.
Experience with Salesforce integrations, data migration concepts, relational database concepts, and agile delivery methods.
Relevant and valid Salesforce certification(s):

Financial Services Cloud Accredited Professional
Marketing Cloud Developer or Engagement Administrator/Consultant
Data Cloud Consultant
Application Architect or System Architect credential a strong plus

Ability to manage multiple priorities, work independently, and travel based on client needs.

What we look for

We are looking for top performers with a passion for technology, business transformation, and client impact. The ideal candidate leads client conversations, stays current on Salesforce fast -moving AI roadmap and is comfortable working through ambiguity while keeping their hands on the keyboard.

What we offer you

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto & Montreal: $114,000 to $171,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

You will lead the design and hands-on implementation of Salesforce solutions, specifically focusing on Financial Services Cloud, Data 360, and AI-native marketing tools. The role involves translating business requirements into scalable technical architectures while mentoring consultants and managing client delivery.

Requirements

Candidates must possess a bachelor's degree and 5-7 years of experience in Salesforce Marketing and Data Cloud implementation, with at least 2-3 years specifically in Financial Services Cloud. Strong technical proficiency in Apex, LWC, and API integrations is required, alongside relevant Salesforce certifications.

Skills

Salesforce Financial Services Cloud
Salesforce Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST/SOAP APIs
Data ingestion
Identity resolution
Segmentation
Solution architecture
Agile delivery
Consulting

Benefits

Medical coverage
Dental coverage
Prescription drug coverage
Mental health benefits
Employee Assistance Program
Group savings plans
Generous time off
Personal days
Vacation days
Learning programs
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Financial Services Cloud
Marketing Cloud
Data 360
Agentforce
AI
Apex
Flow
LWC
REST
SOAP
AMPscript
SSJS
Journey Decisioning
Identity Resolution
Segmentation
Prompt Builder
Agile
Consulting
Data Migration
System Architecture
Application Architect
Cybersecurity
Privacy
Banking
Wealth Management
Insurance
Digital Transformation
Cloud Computing
Technical Architecture

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