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Added 4 mins ago
AG
Program Specialist I
Allegis Global Solutions
Mississauga, ON
- Full-time
Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments
Added 6 mins ago
SL
Resource Team Leader
Sun Life
Prince George, BC
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 6 mins ago
OD
Salesforce Lead
OSI Digital
Vancouver, BC
- $40,000 to $130,000 CAD / year
- Full-time
Ensure alignment with security, compliance, and Salesforce platform governance frameworks.
Added 20 mins ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
Current Salesforce certifications such as Platform Administrator, Data 360 Consultant, Data Architect, Integration Architect, Agentforce Specialist, Platform Developer I/II
Added 1 hour ago
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Customer Experience Associate (3 Month Fixed-Term Contract)
Faire
Kitchener, ON
- From $23.7 CAD / hour
Use CRM tools (e.g., Zendesk, Kustomer, Salesforce) to manage customer interactions, ensuring all communications are logged and tracked accurately.
Added 2 hours ago
Director, Customer Engagement Platforms
Questrade Financial Group
Toronto, ON
CRM (Salesforce): the system of record for client relationships, cases and servicing workflows.
Added 2 hours ago
H
Salesforce Data Cloud Developer
Hays
Toronto, ON
- $70 CAD / hour
- Contract
We are seeking an experienced Salesforce Data Cloud Developer to design, implement, and optimize enterprise-scale customer data solutions using Salesforce Data Cloud. The ideal candidate…
Added 4 hours ago
TC
Salesforce Revenue Cloud Architect
Tata Consultancy Services
ON · Ontario, Canada
- $100,000 to $120,000 CAD / year
- Full-time
Expertise in Salesforce platform architecture, integrations, and security.
Added 4 hours ago
SG
Inside Sales Representative
Superior Glove
Acton, ON
- $40,000 to $48,000 CAD / year
- Full-time
Maintain accurate and timely customer, activity, and opportunity information within Salesforce CRM.
Added 4 hours ago
SL
Business Development Partner
Sun Life
Blainville, QC · Laval, QC · Montreal, QC
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 4 hours ago
SL
Partenaire, développement des affaires/Business Development Partner
Sun Life
Sherbrooke, QC
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 4 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
EY Studio+ is helping clients modernize how they sell, serve, engage, and operate through Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud),…
Added 7 hours ago
SP
Account Executive - Data (Canadian Federal Government)
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
As an Account Executive selling in a Data role, you will be selling Salesforce Data solutions into Canadian Federal Government agencies and organizations across Ottawa. This is a critical…
Added 16 hours ago
FC
Executive Assistant I, Corporate Finance
FTI Consulting
Vancouver, BC
- Full-time
…confidential information; capturing time and expenses; maintaining Salesforce CRM contacts; and prioritizing incoming correspondence and…
Added 20 hours ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
St. John's, NL
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 20 hours ago
H
Sales Development Representative (Toronto, Canada)
Hiya
Remote, Canada
- $84,375 USD / year
- Full-time
- Remote
…identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve…
Added 21 hours ago
Sales Support Associate
The Canada Life Assurance Company
Winnipeg, MB
Intermediate to advanced skill in Excel, with a keen ability to learn and work within other software programs (RS4, ARC, Salesforce etc)
Added 21 hours ago
SS
Azure Infrastructure Engineer
Sonata Software North America Inc.
Toronto, ON
- Full-time
Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft, and…
Added 22 hours ago
Senior Manager, Salesforce Engineering
Scotiabank
Toronto, ON
We’re looking for a Senior Manager, Salesforce Engineering to lead the strategy, delivery, and evolution of our Salesforce platform across multiple business lines. You’ll own the…
Added 22 hours ago
Distribution Digital Support Specialist
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
…audience, and learn and understand our Canada Life tailored Salesforce…
Added 22 hours ago
TT
Salesforce Administrator - 12 month + Contract
Trojan Technologies
London, ON
- Part-time
Administer and maintain the Salesforce platform (Sales Cloud, Service Cloud, and Field Service), including user setup, security, roles, profiles, permission sets, workflows, and system…
Added 23 hours ago
Sales Development Representative
SPS Commerce
Toronto, ON · CA ON Toronto Office
Knowledge of technologies like Salesforce, HubSpot, Netsuite, or other CRMs a huge plus.
Added 23 hours ago
LI
WebMethods Developer
LanceSoft, Inc.
Toronto, ON
- Contract
Extensive experience with integrating with Salesforce, IBM Maximo, and Microsoft technologies to other enterprise applications.
Added 1 day ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 1 day ago
M
Client Success Associate (Bilingual, French/English)
Maple
Toronto, ON
- Full-time
Comfort working with data and systems, including CRMs (Salesforce is a plus) and reporting tools, and the motivation to pick up new tools quickly

Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager

Toronto, ON, M5H 0B3, Canada
Montreal, QC, H3A 0A8, Canada

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Job details

Apply by: Dec 2, 2026
Posting language: English
Posted: Sep 29, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Studio+ is helping clients modernize how they sell, serve, engage, and operate through Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of working.

We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on paper and hands off. This role also requires current, working knowledge of Salesforce's AI-native marketing stack - Agentforce Marketing and Marketing Cloud Next. You will contribute across discovery, definition, design, build, test, deploy, and adoption, working closely with clients and delivery teams to translate business needs into scalable Salesforce solutions.

This job posting relates to an existing vacancy within our organization.

Your key Responsibilities

Configure and extend the Financial Services Cloud data model for banking, wealth management, and insurance clients.
Build and configure Data 360 pipelines end-to-end: data ingestion, identity resolution, calculated insights, segmentation, and activation into Marketing Cloud and Agentforce.
Hands-on development within Agentforce Marketing / Marketing Cloud Next (and Marketing Cloud Engagement where clients haven't migrated): journeys, AMPscript/SSJS, Journey Decisioning, Content Builder, and API-based integrations.
Write and review Apex, Flow, LWC, and REST/SOAP integrations connecting FSC, Data 360, and Marketing Cloud.
Configure and test Agentforce agents (Prompt Builder, topics/actions, Data 360 grounding) for marketing and service use cases, including escalation paths and human-in-the-loop review points.
Use modern delivery tools and AI-enabled productivity tools to accelerate requirements analysis, documentation, testing, and solution validation while maintaining quality and judgment.

Design, discovery and delivery leadership:

Lead or support discovery sessions to understand client objectives, FSC-specific operational needs, user journeys, and measurable outcomes.
Translate functional requirements into solution designs across FSC, Marketing Cloud, Data 360, integrations, security, and reporting.
Identify gaps between current and future-state capabilities, including data readiness and technical debt.
Create solution documentation, user stories, acceptance criteria, and configuration specs for developers, testers, and client stakeholders.
Contribute to Agile ceremonies, sprint planning, demos, UAT, defect triage, release prep.
Mentor consultants on hands-on configuration practices as well as client communication.
Apply quality, risk, privacy, cybersecurity, and responsible AI considerations throughout.

Skills and attributes for success

Deep, current Financial Services Cloud expertise. Comfortable in the FSC data model and industry-specific processes.
Current on Salesforce's AI-native marketing direction: familiarity with Agentforce Marketing, Marketing Cloud Next, Journey Decisioning, and how Data 360 grounds AI agents - able to speak to how this differs from legacy Marketing Cloud Engagement.
Working knowledge of Agentforce and Prompt Builder: agent instructions, topics/actions, knowledge retrieval, testing, escalation patterns.
Strong communication skills to translate between business stakeholders and technical delivery teams.
Ability to identify risk across people, process, technology, data, security, privacy, and adoption.

To qualify for the role you must have:

A four-year bachelor’s degree in Information Systems, Computer Science, Engineering, MIS, or a related field.
5-7 years of Salesforce Marketing and Data Cloud/Data 360 implementation and consulting experience, including at least 2-3 years of hands-on Financial Services Cloud configuration and delivery.
Demonstrate technical work - Apex, Flow, LWC, AMPscript/SSJS, SOQL, REST/SOAP APIs, recent experience with Salesforce's current AI-native marketing capabilities (Agentforce Marketing / Marketing Cloud Next, Data 360, Agentforce), in addition to classic Marketing Cloud Engagement.
Track record of successfully leading Salesforce Marketing and Data cloud transformation projects Experience within teams of five or more people.
Experience facilitating or supporting requirements, design, or process workshops with client stakeholders.
Experience with Salesforce integrations, data migration concepts, relational database concepts, and agile delivery methods.
Relevant and valid Salesforce certification(s):

Financial Services Cloud Accredited Professional
Marketing Cloud Developer or Engagement Administrator/Consultant
Data Cloud Consultant
Application Architect or System Architect credential a strong plus

Ability to manage multiple priorities, work independently, and travel based on client needs.

What we look for

We are looking for top performers with a passion for technology, business transformation, and client impact. The ideal candidate leads client conversations, stays current on Salesforce fast -moving AI roadmap and is comfortable working through ambiguity while keeping their hands on the keyboard.

What we offer you

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto & Montreal: $114,000 to $171,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

You will lead the design and hands-on implementation of Salesforce solutions, including Financial Services Cloud and Data 360 pipelines. The role involves translating business requirements into scalable technical designs while mentoring consultants and managing client delivery.

Requirements

Candidates must have a bachelor's degree and 5-7 years of experience in Salesforce Marketing and Data Cloud implementation. Proficiency in Apex, LWC, and Salesforce AI-native marketing tools is required, along with strong communication and leadership skills.

Skills

Salesforce Financial Services Cloud
Salesforce Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST/SOAP APIs
Data ingestion
Segmentation
Solution architecture
Agile delivery
Requirements analysis
Stakeholder management

Benefits

Medical coverage
Dental coverage
Prescription drug coverage
Mental health benefits
Employee Assistance Program
Group savings plans
Generous time off
Personal days
Vacation days
Firm-wide holidays
Learning programs
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Financial Services Cloud
Marketing Cloud
Data 360
Agentforce
AI
Apex
Flow
LWC
REST
SOAP
AMPscript
SSJS
Journey Builder
Prompt Builder
Agile
Consulting
Data ingestion
Identity resolution
Segmentation
Banking
Wealth management
Insurance
System architecture
UAT
Technical debt
Cybersecurity
Responsible AI
Cloud computing
Digital transformation

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