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Senior Project Manager - CRM
Publicis Groupe Holdings B.V
Toronto, ON
100,000 to 110,000 CAD / year
Full-time
…end-to-end project management of CRM campaigns specifically within Salesforce Marketing Cloud (SFMC) and initiatives. This role will serve as the connective tissue between Marketing,…
Senior Software Engineer, R&D Business Systems
Fivetran
Toronto, ON
We’re looking for a Senior Software Engineer within our Engineering Strategy and Operations group. Our Research and Development (R&D) department is dedicated to accelerating innovation.…
Senior Relationship Manager
LSEG
Toronto, ON
Full-time
Records all detailed client activity for CRM in SalesForce.
Added 1 hour ago
Senior Software Engineer (Front End / Integration), Hospitality Operations Technology
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
Full-time
We are seeking a skilled Software Engineer with a strong background in web UX/UI Developer to design and develop intuitive, user centered digital experiences across the Property Management…
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Ottawa, ON · Toronto, ON · Montreal, QC · Quebec, QC
We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on…
Senior Associate
Robert Half
Surrey, BC
Full-time
Our Senior Associates work in a team environment and have responsibility for negotiating and developing business with new and current clients. Senior Associates market our services via…
R4B - Account Manager
Wirelessdna
Toronto, Ontario
80,000 to 90,000 CAD / year
Build trusted relationships with C-suite and senior decision-makers to uncover new opportunities.
Site Security Lead (Former Police or Military Experience Required)
Securitas Canada
Toronto, ON
Full-time
…support of the contract business plan. Provide regular updates to senior leadership on operations goals in terms of achievement/progress via Salesforce reports, metrics, or other tools.…
Finance Manager
Brex
Vancouver, BC
Director Channel Automation and Knowledge
EQ Bank | Canada's Challenger Bank
Toronto, ON
Full-time
Stakeholder Management: Build strong relationships with senior leadership across Lines of Business (LOBs) to understand their strategic priorities and translate them into actionable…
Sales Associate (Ontario)
1Valet
ON · Ottawa, Montreal or Toronto, Ontario
Full-time
…to maximize shared revenue, and deeply nurturing high-level developer and asset manager relationships to surface qualified enterprise opportunities for our senior sales leadership and…
Sales Associate (Quebec)
1Valet
Montreal, QC
Full-time
…to maximize shared revenue, and deeply nurturing high-level developer and asset manager relationships to surface qualified enterprise opportunities for our senior sales leadership and…
Regional Administrator, Private Banking Eastern Region - Bilingual
CIBC
Montreal, QC
Full-time
…Present data and insights in a clear, actionable format for senior leadership review, supporting measurement of success and decision-making. Ensure regular contact with relationship…
Regional Administrator, Private Banking Eastern Region - Bilingual
CIBC
Montreal, QC
Full-time
…Present data and insights in a clear, actionable format for senior leadership review, supporting measurement of success and decision-making. Ensure regular contact with relationship…
Business Development Associate
CORA Group
Markham, ON · Canada - Markham - Ontario
Full-time
You will work closely with senior M&A leadership to target attractive verticals, execute sourcing plans and qualify deals that align with our investment criteria. This position requires a…
Business Development Associate
Jonas Software
Markham, ON · Canada - Markham - Ontario
Full-time
You will work closely with senior M&A leadership to target attractive verticals, execute sourcing plans and qualify deals that align with our investment criteria. This position requires a…
Finance Manager, Ads Agencies
Amazon
Toronto, ON
Translate complex, multi-market financial data into actionable narratives for senior leadership
Business Development Manager (South Western Ontario Region)
Paracel Laboratories
London, ON
Full-time
…closely with Account Managers, Client Service Representatives and Senior Management to increase sales opportunities and solidify key…
Director, Sales
EnStream LP
Toronto, ON
Full-time
Reports to: Senior Vice President, Sales & Partnerships
Senior Account Executive
Quadient
Vancouver, BC
Up to 65,000 CAD / year
Full-time
Quadient Canada is seeking a results-driven Senior Account Executive to join our Vancouver-based sales team. In this role, you will be responsible for developing new business opportunities,…
Senior Account Executive
Quadient
Vancouver, BC
65,000 CAD / year
Full-time
Quadient Canada is seeking a results-driven Senior Account Executive to join our Vancouver-based sales team. In this role, you will be responsible for developing new business opportunities,…
Account Executive
Long View Systems
Edmonton, AB
…trusted advisor relationships across technical, operational, and senior leadership…
Regional Account Manager, Architecture & Design (A&D)
Amark Talent Solutions
Vaughan, ON
125,000 to 140,000 CAD / year
Full-time
Build and grow relationships with architecture and design firms, builders, developers, and kitchen and bath professionals across the GTA
Regional Account Manager, Architecture & Design (A&D)
Amark Talent Solutions
Vaughan, ON
125,000 to 140,000 CAD / year
Full-time
Build and grow relationships with architecture and design firms, builders, developers, and kitchen and bath professionals across the GTA
Account Executive
Long View Systems
Ottawa, ON
…trusted advisor relationships across technical, operational, and senior leadership…

Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager

Ottawa, ON, K1P 6B9, Canada
Toronto, ON, M5H 0B3, Canada
Montreal, QC, H3A 0A8, Canada
Quebec, QC, Canada

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The role involves hands-on configuration and development of Salesforce Financial Services Cloud and AI-native marketing solutions for banking and insurance clients. You will lead discovery sessions, translate business requirements into scalable technical designs, and mentor consultants throughout the project lifecycle.

Requirements

Candidates must hold a bachelor's degree and possess 5-7 years of experience in Salesforce Marketing and Data Cloud implementation. Proven expertise in Financial Services Cloud, Apex, LWC, and modern AI-native Salesforce tools is required for this senior technical architect position.

Experience

5 to 10 years

Education

bachelor degree

Working hours

40 hours per week

Job type

Full-time

Work arrangement

Hybrid

Skills

Salesforce Financial Services Cloud
Salesforce Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
REST/SOAP APIs
AMPscript
SSJS
Solution architecture
Agile delivery
Data modeling
Requirements analysis
Stakeholder management
Consulting

Benefits

Medical coverage
Dental coverage
Prescription drug coverage
Mental health benefits
Employee Assistance Program
Group savings plans
Generous time off
Learning programs
Career development opportunities

Minimum pay

$103,000

Maximum pay

$171,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Financial Services Cloud
Marketing Cloud
Data 360
Agentforce
AI
Apex
LWC
REST
SOAP
AMPscript
SSJS
Agile
Consulting
Data modeling
Identity resolution
Prompt Builder
Journey Decisioning
Technical architecture
Banking
Wealth management
Insurance
Cybersecurity
Privacy
Cloud computing
System integration
Digital engineering
Software development
Project leadership
Business transformation

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Studio+ is helping clients modernize how they sell, serve, engage, and operate through Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of working.

We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on paper and hands off. This role also requires current, working knowledge of Salesforce's AI-native marketing stack - Agentforce Marketing and Marketing Cloud Next. You will contribute across discovery, definition, design, build, test, deploy, and adoption, working closely with clients and delivery teams to translate business needs into scalable Salesforce solutions.

This job posting relates to an existing vacancy within our organization.

Your key Responsibilities

Configure and extend the Financial Services Cloud data model for banking, wealth management, and insurance clients.
Build and configure Data 360 pipelines end-to-end: data ingestion, identity resolution, calculated insights, segmentation, and activation into Marketing Cloud and Agentforce.
Hands-on development within Agentforce Marketing / Marketing Cloud Next (and Marketing Cloud Engagement where clients haven't migrated): journeys, AMPscript/SSJS, Journey Decisioning, Content Builder, and API-based integrations.
Write and review Apex, Flow, LWC, and REST/SOAP integrations connecting FSC, Data 360, and Marketing Cloud.
Configure and test Agentforce agents (Prompt Builder, topics/actions, Data 360 grounding) for marketing and service use cases, including escalation paths and human-in-the-loop review points.
Use modern delivery tools and AI-enabled productivity tools to accelerate requirements analysis, documentation, testing, and solution validation while maintaining quality and judgment.

Design, discovery and delivery leadership:

Lead or support discovery sessions to understand client objectives, FSC-specific operational needs, user journeys, and measurable outcomes.
Translate functional requirements into solution designs across FSC, Marketing Cloud, Data 360, integrations, security, and reporting.
Identify gaps between current and future-state capabilities, including data readiness and technical debt.
Create solution documentation, user stories, acceptance criteria, and configuration specs for developers, testers, and client stakeholders.
Contribute to Agile ceremonies, sprint planning, demos, UAT, defect triage, release prep.
Mentor consultants on hands-on configuration practices as well as client communication.
Apply quality, risk, privacy, cybersecurity, and responsible AI considerations throughout.

Skills and attributes for success

Deep, current Financial Services Cloud expertise. Comfortable in the FSC data model and industry-specific processes.
Current on Salesforce's AI-native marketing direction: familiarity with Agentforce Marketing, Marketing Cloud Next, Journey Decisioning, and how Data 360 grounds AI agents - able to speak to how this differs from legacy Marketing Cloud Engagement.
Working knowledge of Agentforce and Prompt Builder: agent instructions, topics/actions, knowledge retrieval, testing, escalation patterns.
Strong communication skills to translate between business stakeholders and technical delivery teams.
Ability to identify risk across people, process, technology, data, security, privacy, and adoption.

To qualify for the role you must have:

A four-year bachelor’s degree in Information Systems, Computer Science, Engineering, MIS, or a related field.
5-7 years of Salesforce Marketing and Data Cloud/Data 360 implementation and consulting experience, including at least 2-3 years of hands-on Financial Services Cloud configuration and delivery.
Demonstrate technical work - Apex, Flow, LWC, AMPscript/SSJS, SOQL, REST/SOAP APIs, recent experience with Salesforce's current AI-native marketing capabilities (Agentforce Marketing / Marketing Cloud Next, Data 360, Agentforce), in addition to classic Marketing Cloud Engagement.
Track record of successfully leading Salesforce Marketing and Data cloud transformation projects Experience within teams of five or more people.
Experience facilitating or supporting requirements, design, or process workshops with client stakeholders.
Experience with Salesforce integrations, data migration concepts, relational database concepts, and agile delivery methods.
Relevant and valid Salesforce certification(s):

Financial Services Cloud Accredited Professional
Marketing Cloud Developer or Engagement Administrator/Consultant
Data Cloud Consultant
Application Architect or System Architect credential a strong plus

Ability to manage multiple priorities, work independently, and travel based on client needs.

What we look for

We are looking for top performers with a passion for technology, business transformation, and client impact. The ideal candidate leads client conversations, stays current on Salesforce fast -moving AI roadmap and is comfortable working through ambiguity while keeping their hands on the keyboard.

What we offer you

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto & Montreal: $114,000 to $171,000
Ottawa: $108,000 to $163,000
Quebec City: $103,000 to $154,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

Apply by Dec 2, 2026

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