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Added 11 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Ottawa, ON
- Full-time
As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional…
Added 11 mins ago
HO
Human Resources Advisor
HR Offscript
Victoria, BC
- Full-time
…call when they need to hire, build their onboarding and talent strategy, deal with a performance issue, or get their HR foundations in…
Added 11 mins ago
T
Manager, Compliance Monitoring & Testing (5672)
TD
Toronto, ON
- Full-time
The TD Securities Inc. (TDSI) Compliance Department is responsible for the compliance strategy and oversight programs, including designing and implementing monitoring and supervisory…
Added 26 mins ago
G
Pipeline Construction & Integrity Survey Director
GeoVerra
Calgary, AB
- Full-time
Lead Growth and Operational teams in Client Care to boost win rates, value of opportunities, and revenue from existing clients, including Key Accounts and foundational clients.
Added 26 mins ago
C
Director, FX Payments & Banking Strategic Projects
Corpay
Toronto, ON
- Full-time
…business and is located in Toronto, Canada. In this role, you will lead strategic operational initiatives and business transformation across banking, payments, and foreign exchange,…
Added 26 mins ago
Field and Event Marketing Manager
Leo Berwick
Toronto, ON
…you’re happiest when you’re juggling a conference booth, a client dinner and a webinar in the same week. Leo Berwick is looking for a Field and Event Marketing Manager to join our Marketing…
Added 26 mins ago
B
Senior Director, Project Delivery (Hybrid)
Broadridge
Toronto, ON
- Full-time
Lead root cause analysis and remediation for client issues, including regulatory findings, audit observations, control gaps and implementation challenges.
Added 40 mins ago
C
Director of Global Brand Partnership
CarltonOne
Toronto, ON · Greater Toronto Area, Canada
- Contract
The successful candidate will lead negotiations, drive partnership growth, identify new supplier opportunities, and collaborate with internal teams to maximize supplier performance, revenue…
Added 41 mins ago
SAP SuccessFactors Recruiting Lead - Manager
EY
Edmonton, AB · AB · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
We are seeking an experienced SAP SuccessFactors Recruiting Lead – Manager to join our HR Technology practice. This role is ideal for someone who combines strategic thinking with deep…
Added 41 mins ago
SAP SuccessFactors Employee Central Lead & Employee Central Time Lead - Manager
EY
Edmonton, AB · AB · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
We are seeking a SAP SuccessFactors Employee Central Lead & Employee Central Time Lead – Manager to join our HR Technology practice. This role is for experienced professionals who can lead…
Added 41 mins ago
Account Specialist - Small Medium Business - Hybrid
TELUS
Toronto, ON
…trusted advisor and entrepreneur who owns your results, your strategy, and your growth. You'll focus on outbound prospecting to connect with small business owners, identify their needs, and…
Added 41 mins ago
E
District Director
Extendicare
Belleville, ON · ParaMed Admin Office - SE (Sidney St.)
- Full-time
Would you like to help lead business transformation? We are looking for a strong and experienced Leader who will be responsible for managing all operational and clinical aspects of our…
Added 41 mins ago
RC
Social Media Lead
RHEI CREATIONS USA INC
AB · BC · ON
- $53,000 to $63,000 CAD / year
- Full-time
The Social Media Lead is the subject matter expert on social strategy, directly manages a small team of creators, editors, and designers, and is responsible for building a high-performing…
Added 56 mins ago
G
Business Development Manager
Grantek
Burlington, ON
- Full-time
…into successful senior team members who are integral to our client's manufacturing…
Added 56 mins ago
RG
Vice President of Construction
Royalty General Construction
Toronto, ON
- $200,000 to $225,000 CAD / year
- Full-time
Are you an experienced commercial construction leader ready to shape strategy, develop high-performing teams and drive business growth? Do you know how to deliver profitable projects while…
Added 56 mins ago
TC
Senior Database Administrator (Oracle Application DBA / AWS Cloud)
Tata Consultancy Services
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…Success team. A TCS Interactive Partner works closely with TCS Client Partners and account leadership teams to drive growth, strengthen executive relationships, and expand the adoption of…
Added 56 mins ago
D
Alliance Marketing Manager, SAP 12 Month Fixed Term Contract
Deloitte
Toronto, ON
- Full-time
Global Ecosystems & Alliances is at the core of the firm's strategy, working hand-in-hand with industries and practice areas to orchestrate expansive business ecosystems of client and…
Added 1 hour ago
PH
District Director
ParaMed Home Health Care
Belleville, ON
- Full-time
Would you like to help lead business transformation? We are looking for a strong and experienced Leader who will be responsible for managing all operational and clinical aspects of our…
Added 1 hour ago
PH
District Director
ParaMed Home Health Care
Oshawa, ON
- Full-time
Would you like to help lead business transformation? We are looking for a strong and experienced Leader who will be responsible for managing all operational and clinical aspects of our…
Added 1 hour ago
M(
Manager, Premium Retention & Service
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
…for some of our most valued premium Members. This role will lead the strategy and day-to-day execution of premium retention, relationship management and service across a sophisticated…
Added 1 hour ago
A
Communications Manager
ADP
Toronto, ON · Etobicoke, Ontario
- Full-time
…key stakeholders to ADP's priorities and purpose. You will lead communications initiatives from strategy through execution, ensuring messaging is clear, consistent, audience-focused, and…
Added 1 hour ago
HM
Director of Strategic Planning
Havas Media Network
Toronto, ON
- $105,000 to $120,000 CAD / year
- Full-time
As a Director, Strategic Planning you are responsible for the day-to-day leadership of client deliverables and developing best in class media solutions. You are expected to lead your…
Added 1 hour ago
BS
Key Account Manager
Bushbalm Skincare
Ottawa, ON
- Full-time
Gather partner feedback and share insights to inform product, marketing, education, and channel strategy.
Added 1 hour ago
TF
Senior Manager
the Finance Group
Ottawa, ON
- $130,000 to $150,000 CAD / year
- Full-time
…take the next step in their career, with the opportunity to lead client engagements, mentor and develop teams, and play a key role in the firm's continued…
Added 1 hour ago
EB
Sales Development Representative
EP Boards
Toronto, ON
- $50,000 to $75,000 CAD / year
Partner with sales and marketing to refine outreach strategy and strengthen lead generation

Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager

Toronto, ON, M5H 0B3, Canada
Montreal, QC, H3A 0A8, Canada

Apply About employer

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Job details

Apply by: Dec 2, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Studio+ is helping clients modernize how they sell, serve, engage, and operate through Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of working.

We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on paper and hands off. This role also requires current, working knowledge of Salesforce's AI-native marketing stack - Agentforce Marketing and Marketing Cloud Next. You will contribute across discovery, definition, design, build, test, deploy, and adoption, working closely with clients and delivery teams to translate business needs into scalable Salesforce solutions.

This job posting relates to an existing vacancy within our organization.

Your key Responsibilities

Configure and extend the Financial Services Cloud data model for banking, wealth management, and insurance clients.
Build and configure Data 360 pipelines end-to-end: data ingestion, identity resolution, calculated insights, segmentation, and activation into Marketing Cloud and Agentforce.
Hands-on development within Agentforce Marketing / Marketing Cloud Next (and Marketing Cloud Engagement where clients haven't migrated): journeys, AMPscript/SSJS, Journey Decisioning, Content Builder, and API-based integrations.
Write and review Apex, Flow, LWC, and REST/SOAP integrations connecting FSC, Data 360, and Marketing Cloud.
Configure and test Agentforce agents (Prompt Builder, topics/actions, Data 360 grounding) for marketing and service use cases, including escalation paths and human-in-the-loop review points.
Use modern delivery tools and AI-enabled productivity tools to accelerate requirements analysis, documentation, testing, and solution validation while maintaining quality and judgment.

Design, discovery and delivery leadership:

Lead or support discovery sessions to understand client objectives, FSC-specific operational needs, user journeys, and measurable outcomes.
Translate functional requirements into solution designs across FSC, Marketing Cloud, Data 360, integrations, security, and reporting.
Identify gaps between current and future-state capabilities, including data readiness and technical debt.
Create solution documentation, user stories, acceptance criteria, and configuration specs for developers, testers, and client stakeholders.
Contribute to Agile ceremonies, sprint planning, demos, UAT, defect triage, release prep.
Mentor consultants on hands-on configuration practices as well as client communication.
Apply quality, risk, privacy, cybersecurity, and responsible AI considerations throughout.

Skills and attributes for success

Deep, current Financial Services Cloud expertise. Comfortable in the FSC data model and industry-specific processes.
Current on Salesforce's AI-native marketing direction: familiarity with Agentforce Marketing, Marketing Cloud Next, Journey Decisioning, and how Data 360 grounds AI agents - able to speak to how this differs from legacy Marketing Cloud Engagement.
Working knowledge of Agentforce and Prompt Builder: agent instructions, topics/actions, knowledge retrieval, testing, escalation patterns.
Strong communication skills to translate between business stakeholders and technical delivery teams.
Ability to identify risk across people, process, technology, data, security, privacy, and adoption.

To qualify for the role you must have:

A four-year bachelor’s degree in Information Systems, Computer Science, Engineering, MIS, or a related field.
5-7 years of Salesforce Marketing and Data Cloud/Data 360 implementation and consulting experience, including at least 2-3 years of hands-on Financial Services Cloud configuration and delivery.
Demonstrate technical work - Apex, Flow, LWC, AMPscript/SSJS, SOQL, REST/SOAP APIs, recent experience with Salesforce's current AI-native marketing capabilities (Agentforce Marketing / Marketing Cloud Next, Data 360, Agentforce), in addition to classic Marketing Cloud Engagement.
Track record of successfully leading Salesforce Marketing and Data cloud transformation projects Experience within teams of five or more people.
Experience facilitating or supporting requirements, design, or process workshops with client stakeholders.
Experience with Salesforce integrations, data migration concepts, relational database concepts, and agile delivery methods.
Relevant and valid Salesforce certification(s):

- Financial Services Cloud Accredited Professional
- Marketing Cloud Developer or Engagement Administrator/Consultant
- Data Cloud Consultant
- Application Architect or System Architect credential a strong plus

Ability to manage multiple priorities, work independently, and travel based on client needs.

What we look for

We are looking for top performers with a passion for technology, business transformation, and client impact. The ideal candidate leads client conversations, stays current on Salesforce fast -moving AI roadmap and is comfortable working through ambiguity while keeping their hands on the keyboard.

What we offer you

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto & Montreal: $114,000 to $171,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Technical Architect will configure and extend the Financial Services Cloud data model while building end-to-end data pipelines using Data 360 and Agentforce. They will lead discovery sessions, translate business requirements into scalable technical designs, and mentor consultants on best practices.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 5-7 years of experience in Salesforce Marketing and Data Cloud implementation. A minimum of 2-3 years of hands-on Financial Services Cloud configuration experience and relevant Salesforce certifications are required.

Skills

Salesforce Financial Services Cloud
Salesforce Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST/SOAP APIs
Data ingestion
Segmentation
Solution architecture
Agile delivery
Requirements analysis
Stakeholder management

Benefits

Medical coverage
Dental coverage
Prescription drug coverage
Mental health benefits
Employee Assistance Program
Group savings plans
Generous time off
Personal days
Vacation days
Learning programs
Career development opportunities
Volunteering programs

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Financial Services Cloud
Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST
SOAP
Data ingestion
Identity resolution
Segmentation
Prompt Builder
Agile
Consulting
Banking
Wealth management
Insurance
System architecture
Technical debt
UAT
Cybersecurity
Responsible AI
Data migration
Relational databases
Application Architect
System Architect

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