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Added 2 days ago
D
Senior Salesforce Developer
Docebo
Remote, Canada
- $90,800 to $121,000 CAD / year
- Full-time
- Remote
Our Salesforce org is the system of record for how Docebo sells, renews and serves customers. It carries CPQ, document generation, e-signature, provisioning and billing integrations, and a…
Added 2 days ago
CO
BUSINESS ANALYST 311 #67732
City of Toronto
Toronto, ON
- Full-time
…AI-enabled productivity, or workflow tools (e.g., Copilot Studio, Agentforce, Jira). Experience with contact centre tools such as Genesys, Verint or Salesforce would be considered an…
Added 2 days ago
BUSINESS ANALYST 311
City of Toronto
Toronto, ON
…AI-enabled productivity, or workflow tools (e.g., Copilot Studio, Agentforce, Jira). Experience with contact centre tools such as Genesys, Verint or Salesforce would be considered an…
Added 2 days ago
Digital Student Service Administrator
George Brown Polytechnic
Toronto, ON
Chatbot technology (LiveAgent, Lex, Dialogflow, Nuance), Salesforce Agentforce and CRM, chat and AI solution Administrative Role, Livechat applications, Javascript, HTML, and ITIL…
Added 2 days ago
AG
Salesforce Platform Developer
Altus Group
Toronto, ON
- Full-time
Contribute to emerging platform capabilities. You will support the design, development, and maintenance of AI-enabled Salesforce capabilities, such as Agentforce and Einstein, in line with…
Added 3 days ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on…
Added 3 days ago
SC
AI Enablement Specialist
Smart Circle International
Richmond Hill, ON
- $90,000 to $100,000 USD / year
- Full-time
Train users: Run onboarding, workshops, and office hours on Claude, ChatGPT, Salesforce Agentforce, Box AI, and Snowflake Cortex, with role-based learning paths, guides, and job aids
Added 5 days ago
B
Salesforce Developer
Brunel
Quebec, QC
- $100,000 to $125,000 CAD / year
- Full-time
This is a hands-on engineering role focused on Salesforce Agentforce, Apex development, Lightning Web Components, workflow automation, enterprise integrations, and LLM integration. The…
Added 6 days ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
We are looking for a Senior Director to own the AI roadmap and strategy for our go-to-market organization: Sales, Customer Success, Professional Services, and Partnerships. You will partner…
Added 6 days ago
S
Regional Sales Director
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 9 days ago
SP
Partner Sales - Canada
Salesforce Partner Canada
Toronto, ON
- Full-time
Deep understanding of Salesforce's full cloud and platform portfolio, including: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce (AI agents), Slack,…
Added 10 days ago
SP
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce Partner Canada
Toronto, ON
- Full-time
Deep understanding of Salesforce's full cloud and platform portfolio, including: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce (AI agents), Slack,…
Added 10 days ago
BUSINESS ANALYST 311
City of Toronto
Toronto, ON
…AI-enabled productivity, or workflow tools (e.g., Copilot Studio, Agentforce, Jira). Experience with contact centre tools such as Genesys, Verint or Salesforce would be considered an…
Added 10 days ago
CO
BUSINESS ANALYST 311 #67734
City of Toronto
Toronto, ON
- Full-time
…AI-enabled productivity, or workflow tools (e.g., Copilot Studio, Agentforce, Jira). Experience with contact centre tools such as Genesys, Verint or Salesforce would be considered an…
Added 11 days ago
SP
Senior Readiness Designer
Salesforce Partner Canada
Toronto, ON
- Full-time
We are looking for a Senior Readiness Designer to elevate how the Agentforce & Data 360 Customer Success organization tells its story - internally, with executives, and with customers.
Added 12 days ago
SP
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce Partner Canada
Toronto, ON
- Full-time
Deep understanding of Salesforce's full cloud and platform portfolio, including: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce (AI agents), Slack,…
Added 12 days ago
S
Field Marketing Manager, Enterprise & Strategic Accounts (TMT & CBS)
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 13 days ago
SP
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce Partner Canada
Toronto, ON
- Full-time
Deep understanding of Salesforce's full cloud and platform portfolio, including: Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce (AI agents), Slack,…
Added 13 days ago
S
Manager, Global P2C Innovation Readiness & Enablement
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 13 days ago
A
Senior Application Engineer - Service Cloud
ARC'TERYX
North Vancouver, BC
- Full-time
As a Senior Application Engineer, you will be instrumental in developing and maintaining features on the Salesforce Core Platform, enhancing the experience of our Guest Services teams and…
Added 13 days ago
S
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 16 days ago
IN
Salesforce Senior Developer
IKO North America
Mississauga, ON
- Full-time
The HSS Digital Transformation Team is seeking a passionate, curious, and detail-oriented Salesforce Senior Developer to join our growing Information Technology team. The successful…
Added 16 days ago
IN
Salesforce Senior Developer
IKO North America
Mississauga, ON
- Full-time
The HSS Digital Transformation Team is seeking a passionate, curious, and detail-oriented Salesforce Senior Developer to join our growing Information Technology team. The successful…
Added 17 days ago
SP
Senior Readiness Designer
Salesforce Partner Canada
Toronto, ON
- Full-time
We are looking for a Senior Readiness Designer to elevate how the Agentforce & Data 360 Customer Success organization tells its story - internally, with executives, and with customers.
Added 17 days ago
M
Sr. Integration Developer
McKesson
Mississauga, ON
- Full-time
Experience integrating AI virtual agents or conversational AI platforms (Sierra, Salesforce Agentforce, Google CCAI, Amazon Lex, or similar) with telephony and CRM systems.

Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager

Toronto, ON, M5H 0B3, Canada
Montreal, QC, H3A 0A8, Canada

Apply About employer

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Job details

Apply by: Dec 2, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Studio+ is helping clients modernize how they sell, serve, engage, and operate through Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of working.

We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on paper and hands off. This role also requires current, working knowledge of Salesforce's AI-native marketing stack - Agentforce Marketing and Marketing Cloud Next. You will contribute across discovery, definition, design, build, test, deploy, and adoption, working closely with clients and delivery teams to translate business needs into scalable Salesforce solutions.

This job posting relates to an existing vacancy within our organization.

Your key Responsibilities

Configure and extend the Financial Services Cloud data model for banking, wealth management, and insurance clients.
Build and configure Data 360 pipelines end-to-end: data ingestion, identity resolution, calculated insights, segmentation, and activation into Marketing Cloud and Agentforce.
Hands-on development within Agentforce Marketing / Marketing Cloud Next (and Marketing Cloud Engagement where clients haven't migrated): journeys, AMPscript/SSJS, Journey Decisioning, Content Builder, and API-based integrations.
Write and review Apex, Flow, LWC, and REST/SOAP integrations connecting FSC, Data 360, and Marketing Cloud.
Configure and test Agentforce agents (Prompt Builder, topics/actions, Data 360 grounding) for marketing and service use cases, including escalation paths and human-in-the-loop review points.
Use modern delivery tools and AI-enabled productivity tools to accelerate requirements analysis, documentation, testing, and solution validation while maintaining quality and judgment.

Design, discovery and delivery leadership:

Lead or support discovery sessions to understand client objectives, FSC-specific operational needs, user journeys, and measurable outcomes.
Translate functional requirements into solution designs across FSC, Marketing Cloud, Data 360, integrations, security, and reporting.
Identify gaps between current and future-state capabilities, including data readiness and technical debt.
Create solution documentation, user stories, acceptance criteria, and configuration specs for developers, testers, and client stakeholders.
Contribute to Agile ceremonies, sprint planning, demos, UAT, defect triage, release prep.
Mentor consultants on hands-on configuration practices as well as client communication.
Apply quality, risk, privacy, cybersecurity, and responsible AI considerations throughout.

Skills and attributes for success

Deep, current Financial Services Cloud expertise. Comfortable in the FSC data model and industry-specific processes.
Current on Salesforce's AI-native marketing direction: familiarity with Agentforce Marketing, Marketing Cloud Next, Journey Decisioning, and how Data 360 grounds AI agents - able to speak to how this differs from legacy Marketing Cloud Engagement.
Working knowledge of Agentforce and Prompt Builder: agent instructions, topics/actions, knowledge retrieval, testing, escalation patterns.
Strong communication skills to translate between business stakeholders and technical delivery teams.
Ability to identify risk across people, process, technology, data, security, privacy, and adoption.

To qualify for the role you must have:

A four-year bachelor’s degree in Information Systems, Computer Science, Engineering, MIS, or a related field.
5-7 years of Salesforce Marketing and Data Cloud/Data 360 implementation and consulting experience, including at least 2-3 years of hands-on Financial Services Cloud configuration and delivery.
Demonstrate technical work - Apex, Flow, LWC, AMPscript/SSJS, SOQL, REST/SOAP APIs, recent experience with Salesforce's current AI-native marketing capabilities (Agentforce Marketing / Marketing Cloud Next, Data 360, Agentforce), in addition to classic Marketing Cloud Engagement.
Track record of successfully leading Salesforce Marketing and Data cloud transformation projects Experience within teams of five or more people.
Experience facilitating or supporting requirements, design, or process workshops with client stakeholders.
Experience with Salesforce integrations, data migration concepts, relational database concepts, and agile delivery methods.
Relevant and valid Salesforce certification(s):

- Financial Services Cloud Accredited Professional
- Marketing Cloud Developer or Engagement Administrator/Consultant
- Data Cloud Consultant
- Application Architect or System Architect credential a strong plus

Ability to manage multiple priorities, work independently, and travel based on client needs.

What we look for

We are looking for top performers with a passion for technology, business transformation, and client impact. The ideal candidate leads client conversations, stays current on Salesforce fast -moving AI roadmap and is comfortable working through ambiguity while keeping their hands on the keyboard.

What we offer you

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto & Montreal: $114,000 to $171,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Technical Architect will configure and extend the Financial Services Cloud data model while building end-to-end data pipelines using Data 360 and Agentforce. They will lead discovery sessions, translate business requirements into scalable technical designs, and mentor consultants on best practices.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 5-7 years of experience in Salesforce Marketing and Data Cloud implementation. A minimum of 2-3 years of hands-on Financial Services Cloud configuration experience and relevant Salesforce certifications are required.

Skills

Salesforce Financial Services Cloud
Salesforce Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST/SOAP APIs
Data ingestion
Segmentation
Solution architecture
Agile delivery
Requirements analysis
Stakeholder management

Benefits

Medical coverage
Dental coverage
Prescription drug coverage
Mental health benefits
Employee Assistance Program
Group savings plans
Generous time off
Personal days
Vacation days
Learning programs
Career development opportunities
Volunteering programs

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Financial Services Cloud
Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST
SOAP
Data ingestion
Identity resolution
Segmentation
Prompt Builder
Agile
Consulting
Banking
Wealth management
Insurance
System architecture
Technical debt
UAT
Cybersecurity
Responsible AI
Data migration
Relational databases
Application Architect
System Architect

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