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Added 14 mins ago
Procurement Specialist
City of Mississauga
Mississauga, ON
Added 14 mins ago
SV
Recreation Aide - Part Time - Retirement
Schlegel Villages
Hamilton, ON
- Part-time
The hiring rate for this role is $18.76 per collective agreement/employee association agreement.
Added 14 mins ago
Registered Nurse (Donor Centre Nurse)
Canadian Blood Services
St. John's, NL
Deliver an exceptional donor experience by using your strong communication and client service skills to conduct registration and confidential screening, ensuring eligibility and fostering…
Added 14 mins ago
EM
Customer Service Representative - Woodstock
Enterprise Mobility
Woodstock, NB
- $17 CAD / hour
- Part-time
…Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.…
Added 14 mins ago
EC
Financial Services Associate
East Coast Credit Union
Halifax, NS · NS · Dartmouth, NS
- Full-time
Employee perks such as annual wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.
Added 14 mins ago
SAP S/4HANA Solution Architect
Capgemini
Mississauga, ON
…Procurement, Inventory Management, Work Management, Customer Service, and Regulatory Compliance…
Added 14 mins ago
S
Mechanical Engineer
Shred-tech
Cambridge, ON
- Full-time
Support service, quality and production teams as a technical resource for current products.
Added 14 mins ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
Kingston, ON
- Full-time
At UniFirst, we Always Deliver - for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse…
Added 14 mins ago
VC
Combined Lab & Radiology Technologist (CLXT), Bella Coola
Vancouver Coastal Health
Bella Coola 1, BC
- $38.93 to $48.59 CAD / hour
- Other
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and…
Added 14 mins ago
BR
Maintenance Manager
BGO Real Estate
Cambridge, ON
- Full-time
…initiatives, and oversees the performance of contractors and service…
Added 14 mins ago
GC
Tim Hortons Supervisor - Full-Time
Group Compass Ltee
Sudbury, ON
- Full-time
Assist the Shift Managers to supervise multiple food service units.
Added 14 mins ago
SC
Member Service Representative 1 Part Time
StellerVista Credit Union
BC · Fernie, BC
- Part-time
…organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of Member Service…
Added 14 mins ago
D
IT Analyst
DealMaker
Remote, Canada
- $65,000 CAD / year
- Full-time
- Remote
Exposure to a ticketing tool such as Jira Service Management
Added 14 mins ago
Corporate Traveller - Corporate Travel Consultant - Calgary, AB
Flight Centre
AB
…provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG…
Added 14 mins ago
RE
Design Engineer
RJC Engineers
Ottawa, ON
- Full-time
RJC Engineers is a well-established, employee-owned engineering firm with a broad geographic footprint and deep roots across Canada and the United States. We are leaders in structural…
Added 14 mins ago
ML
General Manager
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
…include bonus based on performance, group benefits, bonus, and/or employee incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply…
Added 14 mins ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Passion for hospitality, client service, employee engagement, and creating exceptional workplace experiences.
Added 14 mins ago
JC
Warehouse Colleague
JYSK Canada
Winnipeg, MB
- Contract
You will provide fast and friendly service to our customers by keeping customers informed on new sales and promotions. You will need to have strong product knowledge and ensure the product…
Added 14 mins ago
JC
Sales Colleague
JYSK Canada
Winnipeg, MB
- Contract
As a Sales Colleague, you will provide fast and friendly service to our customers. You will need to have strong product knowledge and ensure the product presentation on the floor is…
Added 14 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
…fresh shopping experience by delivering exceptional customer service and guiding your department to achieve strong business results. Partnering closely with the Store Manager and Retail…
Added 14 mins ago
UH
Senior Financial Business Manager
University Health Network
Toronto, ON
- Full-time
…education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and…
Added 14 mins ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 14 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Design structured onboarding and ramp-up programs that accelerate employee readiness and time to productivity.
Added 14 mins ago
LG
NPD Quoting Associate
LGC Group
Vaughan, ON
- $50,000 to $55,000 CAD / month
- Full-time
…bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries…
Added 29 mins ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
…Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company…

Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager

Toronto, ON, M5H 0B3, Canada
Montreal, QC, H3A 0A8, Canada

Apply About employer

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Job details

Apply by: Dec 2, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Studio+ is helping clients modernize how they sell, serve, engage, and operate through Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of working.

We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on paper and hands off. This role also requires current, working knowledge of Salesforce's AI-native marketing stack - Agentforce Marketing and Marketing Cloud Next. You will contribute across discovery, definition, design, build, test, deploy, and adoption, working closely with clients and delivery teams to translate business needs into scalable Salesforce solutions.

This job posting relates to an existing vacancy within our organization.

Your key Responsibilities

Configure and extend the Financial Services Cloud data model for banking, wealth management, and insurance clients.
Build and configure Data 360 pipelines end-to-end: data ingestion, identity resolution, calculated insights, segmentation, and activation into Marketing Cloud and Agentforce.
Hands-on development within Agentforce Marketing / Marketing Cloud Next (and Marketing Cloud Engagement where clients haven't migrated): journeys, AMPscript/SSJS, Journey Decisioning, Content Builder, and API-based integrations.
Write and review Apex, Flow, LWC, and REST/SOAP integrations connecting FSC, Data 360, and Marketing Cloud.
Configure and test Agentforce agents (Prompt Builder, topics/actions, Data 360 grounding) for marketing and service use cases, including escalation paths and human-in-the-loop review points.
Use modern delivery tools and AI-enabled productivity tools to accelerate requirements analysis, documentation, testing, and solution validation while maintaining quality and judgment.

Design, discovery and delivery leadership:

Lead or support discovery sessions to understand client objectives, FSC-specific operational needs, user journeys, and measurable outcomes.
Translate functional requirements into solution designs across FSC, Marketing Cloud, Data 360, integrations, security, and reporting.
Identify gaps between current and future-state capabilities, including data readiness and technical debt.
Create solution documentation, user stories, acceptance criteria, and configuration specs for developers, testers, and client stakeholders.
Contribute to Agile ceremonies, sprint planning, demos, UAT, defect triage, release prep.
Mentor consultants on hands-on configuration practices as well as client communication.
Apply quality, risk, privacy, cybersecurity, and responsible AI considerations throughout.

Skills and attributes for success

Deep, current Financial Services Cloud expertise. Comfortable in the FSC data model and industry-specific processes.
Current on Salesforce's AI-native marketing direction: familiarity with Agentforce Marketing, Marketing Cloud Next, Journey Decisioning, and how Data 360 grounds AI agents - able to speak to how this differs from legacy Marketing Cloud Engagement.
Working knowledge of Agentforce and Prompt Builder: agent instructions, topics/actions, knowledge retrieval, testing, escalation patterns.
Strong communication skills to translate between business stakeholders and technical delivery teams.
Ability to identify risk across people, process, technology, data, security, privacy, and adoption.

To qualify for the role you must have:

A four-year bachelor’s degree in Information Systems, Computer Science, Engineering, MIS, or a related field.
5-7 years of Salesforce Marketing and Data Cloud/Data 360 implementation and consulting experience, including at least 2-3 years of hands-on Financial Services Cloud configuration and delivery.
Demonstrate technical work - Apex, Flow, LWC, AMPscript/SSJS, SOQL, REST/SOAP APIs, recent experience with Salesforce's current AI-native marketing capabilities (Agentforce Marketing / Marketing Cloud Next, Data 360, Agentforce), in addition to classic Marketing Cloud Engagement.
Track record of successfully leading Salesforce Marketing and Data cloud transformation projects Experience within teams of five or more people.
Experience facilitating or supporting requirements, design, or process workshops with client stakeholders.
Experience with Salesforce integrations, data migration concepts, relational database concepts, and agile delivery methods.
Relevant and valid Salesforce certification(s):

- Financial Services Cloud Accredited Professional
- Marketing Cloud Developer or Engagement Administrator/Consultant
- Data Cloud Consultant
- Application Architect or System Architect credential a strong plus

Ability to manage multiple priorities, work independently, and travel based on client needs.

What we look for

We are looking for top performers with a passion for technology, business transformation, and client impact. The ideal candidate leads client conversations, stays current on Salesforce fast -moving AI roadmap and is comfortable working through ambiguity while keeping their hands on the keyboard.

What we offer you

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto & Montreal: $114,000 to $171,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Technical Architect will configure and extend the Financial Services Cloud data model while building end-to-end data pipelines using Data 360 and Agentforce. They will lead discovery sessions, translate business requirements into scalable technical designs, and mentor consultants on best practices.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 5-7 years of experience in Salesforce Marketing and Data Cloud implementation. A minimum of 2-3 years of hands-on Financial Services Cloud configuration experience and relevant Salesforce certifications are required.

Skills

Salesforce Financial Services Cloud
Salesforce Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST/SOAP APIs
Data ingestion
Segmentation
Solution architecture
Agile delivery
Requirements analysis
Stakeholder management

Benefits

Medical coverage
Dental coverage
Prescription drug coverage
Mental health benefits
Employee Assistance Program
Group savings plans
Generous time off
Personal days
Vacation days
Learning programs
Career development opportunities
Volunteering programs

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Financial Services Cloud
Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST
SOAP
Data ingestion
Identity resolution
Segmentation
Prompt Builder
Agile
Consulting
Banking
Wealth management
Insurance
System architecture
Technical debt
UAT
Cybersecurity
Responsible AI
Data migration
Relational databases
Application Architect
System Architect

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