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Added 10 mins ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Relevant certifications such as PMP, Certified Scrum Master (CSM), or Salesforce Administrator.
Added 4 hours ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
…facilitating continuity of nursing care. Advises the PM (or on-call Administrator) of any urgent patient care issues or…
Added 4 hours ago
RU
Academic Dean
Renison University College
Waterloo, ON
- Full-time
…and bring a proven track record as a scholar, educator, and administrator. They will possess significant experience in academic administration, including academic planning, faculty affairs,…
Added 7 hours ago
PV
Permanent part-time (3 hrs and 45 min per day) HR and Payroll Administrator
Prairie Valley School Division
Canada
- Part-time
…Collaboration, engaging in meaningful relationships built on mutual trust and open, transparent communication. Finally, we thrive on Curiosity, continuously inspiring excellence, growth and…
Added 10 hours ago
HC
Real Estate Lease Administrator
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
The Real Estate Lease Administrator provides administrative and operational support to the Facilities & Real Estate team. This role is responsible for lease administration, landlord and…
Added 11 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…onboardings, they are looking to add an experienced Level 2/3 Network Administrator & Projects Specialist to their Professional Services…
Added 13 hours ago
AW
Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
…Microsoft Certified: DevSecOps Engineer Professional/Expert, Azure Administrator Associate, Azure Solutions Architect Expert, or equivalent cloud/DevSecOps…
Added 13 hours ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
…Microsoft Certified: DevSecOps Engineer Professional/Expert, Azure Administrator Associate, Azure Solutions Architect Expert, or equivalent cloud/DevSecOps…
Added 14 hours ago
Real Estate Lease Administrator
Demant Group
Toronto, ON
The Real Estate Lease Administrator provides administrative and operational support to the Facilities & Real Estate team. This role is responsible for lease administration, landlord and…
Added 14 hours ago
SD
Casual Responsible Adult (Inclusive Education)
School District 72 (Campbell River)
Campbell River, BC
- Full-time
The Responsible Adult (RA) reports to the school administrator and the Director of Inclusive Education. The role of RA is to work in collaboration with the student support team and will…
Added 14 hours ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Part-time
Added 14 hours ago
CL
Senior Okta Engineer (IAM)
Charger Logistics Inc.
Brampton, ON
- Full-time
Okta Certified Professional, Administrator or Consultant
Added 14 hours ago
HD
Cyber and System Security Specialist
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
…build their own future. Our values of Compassion, Dignity, Trust, and Joy guide our daily work and ensure that we honour the unique and distinct identities as well as individualized needs…
Added 15 hours ago
Tax Administrator, Scotiatrust - Ottawa, ON
Scotiabank
Ottawa, ON
Excellent computer skills are required, particularly in the use of tax preparation programs and MS Office, SalesForce and the Broadridge Trust System
Added 18 hours ago
CO
Technology Service Desk Administrator
CPA Ontario
Canada
- Full-time
…the evolving demands of industry and the standards that make trust…
Added 18 hours ago
S
Customer Success Manager - Core Clouds
Salesforce
Vancouver, BC · Toronto, ON · Canada - Toronto
- Full-time
…customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking…
Added 18 hours ago
W
Senior Management Auditor
WCB-Alberta
Calgary, AB · AB · Edmonton - Jarvis
- Full-time
If you value service, care, excellence, trust and fairness, you’ll fit right in. You'll play an important role in making a difference that creates a safer, healthier and stronger Alberta by…
Added 1 day ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
Marketing Cloud Developer or Engagement Administrator/Consultant
Added 1 day ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
Act as a trusted advisor by gaining trust through mutual goals, understanding the customer's business model, and applying proven solutions to their problems.
Added 1 day ago
A
Administrateur·rice systèmes senior – Senior Systems Administrator
ALFACONSEIL.CA
Bas-Saint-Laurent, QC
- Full-time
Contribuer à la gestion des solutions de sécurité réseau, notamment Zscaler et les mécanismes d’accès réseau Zero Trust (ZTNA).
Added 1 day ago
HL
Chief Administrative Officer - Town of Lynn Lake
Harris Leadership Strategies
Lynn Lake, MB
- Full-time
For a municipal administrator seeking meaningful impact, Lynn Lake offers a rare opportunity to help guide a northern community through a period of renewal, growth, and long-term…
Added 1 day ago
RH
Inside Sales Administrator
Robert Half
Calgary, AB
- Full-time
We are seeking an Inside Sales Administrator to support a team of around 10 people with their administrative and operational follow‑up. This is a high‑volume, fast‑paced role at the…
Added 1 day ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Nanaimo, BC
- Full-time
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a…
Added 1 day ago
GS
Senior Systems Administrator
Gertex Solutions
Toronto, ON · Etobicoke, ON
- Full-time
Work in a small, high-trust team with direct access to the IT Director and visibility into strategy and decision-making.
Added 1 day ago
CI
Zscaler Specialist - Contract
Compugen Inc
Calgary, AB
- Contract
…internet resources while supporting the organization's Zero Trust security…

Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager

Toronto, ON, M5H 0B3, Canada
Montreal, QC, H3A 0A8, Canada

Apply About employer

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Job details

Apply by: Dec 2, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Studio+ is helping clients modernize how they sell, serve, engage, and operate through Salesforce Financial Services Cloud (FSC), Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of working.

We're looking for a senior, hands-on technical architect - someone with deep Financial Services Cloud implementation experience who still configures, codes, and builds, not just designs on paper and hands off. This role also requires current, working knowledge of Salesforce's AI-native marketing stack - Agentforce Marketing and Marketing Cloud Next. You will contribute across discovery, definition, design, build, test, deploy, and adoption, working closely with clients and delivery teams to translate business needs into scalable Salesforce solutions.

This job posting relates to an existing vacancy within our organization.

Your key Responsibilities

Configure and extend the Financial Services Cloud data model for banking, wealth management, and insurance clients.
Build and configure Data 360 pipelines end-to-end: data ingestion, identity resolution, calculated insights, segmentation, and activation into Marketing Cloud and Agentforce.
Hands-on development within Agentforce Marketing / Marketing Cloud Next (and Marketing Cloud Engagement where clients haven't migrated): journeys, AMPscript/SSJS, Journey Decisioning, Content Builder, and API-based integrations.
Write and review Apex, Flow, LWC, and REST/SOAP integrations connecting FSC, Data 360, and Marketing Cloud.
Configure and test Agentforce agents (Prompt Builder, topics/actions, Data 360 grounding) for marketing and service use cases, including escalation paths and human-in-the-loop review points.
Use modern delivery tools and AI-enabled productivity tools to accelerate requirements analysis, documentation, testing, and solution validation while maintaining quality and judgment.

Design, discovery and delivery leadership:

Lead or support discovery sessions to understand client objectives, FSC-specific operational needs, user journeys, and measurable outcomes.
Translate functional requirements into solution designs across FSC, Marketing Cloud, Data 360, integrations, security, and reporting.
Identify gaps between current and future-state capabilities, including data readiness and technical debt.
Create solution documentation, user stories, acceptance criteria, and configuration specs for developers, testers, and client stakeholders.
Contribute to Agile ceremonies, sprint planning, demos, UAT, defect triage, release prep.
Mentor consultants on hands-on configuration practices as well as client communication.
Apply quality, risk, privacy, cybersecurity, and responsible AI considerations throughout.

Skills and attributes for success

Deep, current Financial Services Cloud expertise. Comfortable in the FSC data model and industry-specific processes.
Current on Salesforce's AI-native marketing direction: familiarity with Agentforce Marketing, Marketing Cloud Next, Journey Decisioning, and how Data 360 grounds AI agents - able to speak to how this differs from legacy Marketing Cloud Engagement.
Working knowledge of Agentforce and Prompt Builder: agent instructions, topics/actions, knowledge retrieval, testing, escalation patterns.
Strong communication skills to translate between business stakeholders and technical delivery teams.
Ability to identify risk across people, process, technology, data, security, privacy, and adoption.

To qualify for the role you must have:

A four-year bachelor’s degree in Information Systems, Computer Science, Engineering, MIS, or a related field.
5-7 years of Salesforce Marketing and Data Cloud/Data 360 implementation and consulting experience, including at least 2-3 years of hands-on Financial Services Cloud configuration and delivery.
Demonstrate technical work - Apex, Flow, LWC, AMPscript/SSJS, SOQL, REST/SOAP APIs, recent experience with Salesforce's current AI-native marketing capabilities (Agentforce Marketing / Marketing Cloud Next, Data 360, Agentforce), in addition to classic Marketing Cloud Engagement.
Track record of successfully leading Salesforce Marketing and Data cloud transformation projects Experience within teams of five or more people.
Experience facilitating or supporting requirements, design, or process workshops with client stakeholders.
Experience with Salesforce integrations, data migration concepts, relational database concepts, and agile delivery methods.
Relevant and valid Salesforce certification(s):

- Financial Services Cloud Accredited Professional
- Marketing Cloud Developer or Engagement Administrator/Consultant
- Data Cloud Consultant
- Application Architect or System Architect credential a strong plus

Ability to manage multiple priorities, work independently, and travel based on client needs.

What we look for

We are looking for top performers with a passion for technology, business transformation, and client impact. The ideal candidate leads client conversations, stays current on Salesforce fast -moving AI roadmap and is comfortable working through ambiguity while keeping their hands on the keyboard.

What we offer you

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto & Montreal: $114,000 to $171,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Technical Architect will configure and extend the Financial Services Cloud data model while building end-to-end data pipelines using Data 360 and Agentforce. They will lead discovery sessions, translate business requirements into scalable technical designs, and mentor consultants on best practices.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 5-7 years of experience in Salesforce Marketing and Data Cloud implementation. A minimum of 2-3 years of hands-on Financial Services Cloud configuration experience and relevant Salesforce certifications are required.

Skills

Salesforce Financial Services Cloud
Salesforce Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST/SOAP APIs
Data ingestion
Segmentation
Solution architecture
Agile delivery
Requirements analysis
Stakeholder management

Benefits

Medical coverage
Dental coverage
Prescription drug coverage
Mental health benefits
Employee Assistance Program
Group savings plans
Generous time off
Personal days
Vacation days
Learning programs
Career development opportunities
Volunteering programs

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Financial Services Cloud
Marketing Cloud
Data 360
Agentforce
Apex
Flow
LWC
AMPscript
SSJS
REST
SOAP
Data ingestion
Identity resolution
Segmentation
Prompt Builder
Agile
Consulting
Banking
Wealth management
Insurance
System architecture
Technical debt
UAT
Cybersecurity
Responsible AI
Data migration
Relational databases
Application Architect
System Architect

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